Meadow Rose Nursing Home

96 The Roundabout, Birmingham B31 2TX
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9.8 87 Reviews
  • Meadow Rose Nursing Home, Birmingham
Meadow Rose Nursing Home has been purpose-built to provide continuous care, combining innovative care methods with comfortable interiors for all round satisfaction.

All nurses are qualified and take pride in being compassionate. The home's service is designed to suit person-centred care delivery, at the same time as enabling residents to pursue an active and interesting lifestyle.

A varied and seasonal food menu is in place and the home is well located for access to community amenities.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1150
  • Self-Funded Nursing Care: £1200 – £1200
  • RESPITE Self-Funded Residential Care: £1150 – £1150
  • RESPITE Self-Funded Nursing Care: £1200 – £1200

Fee does not include hairdressing and chiropody.

These prices are only a guideline, please contact Meadow Rose Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Steven Kazembe (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, Local Authority and NHS referrals accepted
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (56)

Parking

  • Parking is available at the front and rear of the home. Visitors can also park on the Roundabout Road.

Meadow Rose Nursing Home Reviews (87)

Total of 87, showing 61-80
9.8

Meadow Rose Nursing Home has a Review Score of 9.8 (9.803) out of 10, based on 39 reviews in the last 2 years. Over all time Meadow Rose Nursing Home has 87 reviews.

Overall Experience

  • 66
  • 16
  • 5
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for in Meadow Rose for five years. The staff were extremely caring, kind and considerate. Nothing was too much trouble and they would do anything you asked to accommodate any needs or wishes you had. My father joined my mother later in the rooms opposite one another they were extremely
happy there and very well-loved by all the staff. Home comes highly recommended.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Many thanks, T B. I am so glad that the Meadow Rose team made a difference to your beloved parents and yourself.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the management and staff of the Meadow Rose nursing home for their dedication and commitment shown in the recent care given to my dad while he was a resident at the home. The loving care that my dad received was outstanding. It was care shown with love and compassion. The staff
were very kind and polite and there was nothing too difficult for them to do to help. The management was equally helpful at all times. I could have called to speak directly to either the management or the nursing team and could always expect an answer. My dad loves everyone there and was very sad when he was leaving. He still speaks highly about everyone and truly missed the entire Meadow Rose nursing home family. Thank you and good luck to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident since late March. He is bed-bound so does not use many facilities. He is always clean and shaved. His bed and room is spotlessly clean. All the clothes are clean and stored in drawers and wardrobes. All the staff are pleasant and kind and he enjoys the food.

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Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff of Meadow Rose Nursing Home for looking after and caring for my mom. The activities that they do from visiting kittens and guinea pigs etc to making cakes and Christmas cards, all part of their well-being. I wish you all a merry Christmas and a happy new year, let’s
hope 2021 is a better year for all of us. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My dad went into Meadow Rose from hospital nearly 6 years ago until his recent death, after a very severe stroke in 2014 left him totally incapacitated. My mum and I will be forever grateful not only for the highly professional skill and attention he received but also for the care and compassion, making
Meadow Rose a care home in the truest sense. Nothing was ever too much trouble and we always felt my dad was in safe hands.
The manager and the staff were always approachable, cheerful, professional and caring and a great support, especially to my mum, over the 6 years. We have nothing but praise and admiration for the home and all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Mom came to meadow Rose Nursing Home after being admitted into hospital as it's been a long time with my mom's bad illnesses - 10 years. As I spoke to Mom a few times on the phone she was comfortable and she said she settled in well. I couldn't see her due to Covid-19 which was not nice as I wanted
to see her badly.
My mom sadly passed away on the night of the 7th of October, she went peacefully. Can I say that the staff the management went out of their way to make her last hours comfortable. They are so professional in what they do at the home.
If you're reading my review and you need a family member or friend into this care home for care do not hesitate to contact them.
Please keep up the great work and keep safe.

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Overall Experience  Overall Experience 5.0 out of 5

My grandad initially went into Meadow Rose from the hospital. He was transferred to spend his last few hours. This is what the hospital thought!
However, we are over 12-weeks later, and he is doing absolutely amazing! We, as a family, believe this is down to the care and staff at Meadow Rose!
The
manager and all the other staff cannot do enough for both us and him. Nothing is too difficult for them. The improvements he has made is astounding, he is able to sit up, eat proper meals and not just pureed food, feed himself. They do jigsaws, play cards, paint, dance etc with him.
During COVID, they have really made an effort to continue some sort of normality. They have enabled regular Facetime, in constant contact via text, and have even had a purpose-built "pod" built to allow for visits in the safest on manners.
I cannot thank you all enough, and I couldn't recommend this home enough!

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thanks so much for your feedback. We are delighted that your grandad has made fantastic progress at Meadow Rose.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was so scared, as I, was about him going into a care home, but we needn't have worried. The home is led by a wonderful and kind manager who goes over and above to make sure all the residents are well cared for, but also happy! They go out of their way to include you and always updating me on
how Dad is doing. All of his team appear to genuinely care, and most of all, Dad is happy and settled in these scary times. Couldn't be happier.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you for your kind words and for sharing your positive experience with others about Meadow Rose. So glad that we made a difference to you and your dad at this difficult time.

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Overall Experience  Overall Experience 3.0 out of 5

As my cousin came into your nursing home under Covid-19, I have not been inside, but my cousin is very happy there and gets on well with the staff. She actually comes from the other side of town, so it was a bit of an upheaval for her, but I can honestly say she is very happy there and would very much
like to stay there permanently.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Meadow Rose following discharge from hospital and stayed there until her peaceful death at the age of 101 in February 2020. Patient, caring and compassionate staff nursed her back to health initially, responded to changes and then treated her sensitively at her end of life.
There were some exceptional nursing, care and administrative staff who all contributed at different stages. In addition, they looked after me as I experienced different emotions and became true friends. I would particularly highlight the way we as a family were helped and supported in the 24 hours leading to my mother’s death.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Sue, thank you for your kind words. I am glad that we worked together with you in supporting your mum in her final stages of life. Your feedback is greatly appreciated. Steve.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been with the home for 18months or so. Any issues which there have been, have been managed quickly and effectively with good communication. I have regular updates either by phone or email from a nurse or manager. Any suggestions I have made have been agreed or at least discussed in a timely
respectful manner.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thanks, Louise, I am glad that we have such a wonderful partnership in looking after our most vulnerable citizens. Your feedback is highly appreciated.

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Overall Experience  Overall Experience 3.0 out of 5

The staff look after me well and the food is good.

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Overall Experience  Overall Experience 4.0 out of 5

The staff and team are lovely here, they work very hard. As an outsider, I think they need a few more staff so, while residents are being washed etc, there are enough staff to answer call buzzers more quickly.

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Overall Experience  Overall Experience 4.0 out of 5

The activities staff make a difference.

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Overall Experience  Overall Experience 4.0 out of 5

The carehome staff and management try and do a good job. I feel resources are sometimes stretched, especially at meal times and depending on the level of assistance needed. This said they are generally open to suggestions and easy to approach.
The food is ok but with different needs for different
individuals, it isn’t always easy to get it right all the time.
It’s a hard decision to realise a relative needs this type of care and as it’s difficult to know until they’re resident how good the home is, it can be a bit hit and miss. With this in mind, the care home has a generally caring attitude and some staff are excellent. So good initial signs and hopefully this will continue.
All the above said there has to be a realisation that the care and communication have to be the responsibility of all involved, both relatives and care staff, so hopefully, the residents have the best care.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thanks Steven for your feedback. We will continue to work towards achieving best outcomes for people in our care. Feel free to see me or any member of our team to discuss any aspects of care for your loved one. You are also welcome to join our quarterly meetings with relatives, ask any of our staff for details of planned dates of these meetings.

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Overall Experience  Overall Experience 5.0 out of 5

We are pleased with the attentiveness and friendliness of all staff that we, as family, encounter with at Meadow Rose.

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Overall Experience  Overall Experience 3.0 out of 5

I have my Grandparents staying here and the home is beautiful and very clean, although I do think there are many issues that need to be addressed as I myself have seen issues and also heard problems.
I feel there is not enough staff as 2 people on the ground floor leaves residents waiting a very long
time to be seen and being left in bed till 2 pm due to no staff is not good.
I myself am usually happy with the service but recently I feel standards have dropped.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Dear Michelle


I am very sorry to hear that you are not happy with the service provided to your grandparents. Please feel free to come and see me, I will be very happy to discuss your concerns in person.


Steve

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Overall Experience  Overall Experience 5.0 out of 5

Our family would like to thank all the staff at Meadow Rose for the wonderful care they gave to our mother whilst she was resident at the care home for her final three years.
They looked after her so well right to the end of her life.

Reply from Steven Kazembe, Manager at Meadow Rose Nursing Home

Thank you Christine.

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Overall Experience  Overall Experience 5.0 out of 5

Good service all round, in comfortable surroundings.
I am very well looked after. Good food - balanced diet.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Meadow Rose for 3 years. The staff are caring and the whole home is very welcoming. There is a supportive friends group and a friendly atmosphere. There are lots of activities for residents to take part in and a very helpful manager.

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Meadow Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Meadow Rose Nursing Home is calculated as follows: ( (379 Excellents x 5) + (74 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 461 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow Rose Nursing Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2020

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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