
Mum has responded so well to being a resident here. I wouldn't hesitate to recommend it.Krish M(Son of Resident/Service User)



Mum has responded so well to being a resident here. I wouldn't hesitate to recommend it.Krish M(Son of Resident/Service User)



Bourley Grange is a purpose-built, luxury care home in a pleasant residential area of Church Crookham, close to the historic Tweseldown Racecourse and playing fields. The home is surrounded by green space and countryside.
The dedicated team works hard to deliver a full range of specialised care in one home, including residential, dementia and nursing care.
The home is organised into four self-contained households, each with its own lounge, dining room...
Care Provided by Bourley Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bourley Grange for full pricing details and T&Cs.
Contact Bourley Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Racquel Merdegia(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors welcome at Bourley Grange.
Parking
- Private car park at the front of Bourley Grange for visitors and guests.
Bourley Grange Reviews (92)
Bourley Grange has a Review Score of 9.8 (9.837) out of 10, based on 28 reviews in the last 2 years.
Over all time Bourley Grange has 92 reviews.
The people are very efficient and friendly and he gets very good care.
We are pleased that he's in a happy environment and well cared for.
It means that we are not worrying about him and gives us a peace of mind.
thank you very much for taking the time to leave us feedback about your experience.At Bourley Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team
The Birthday lunch was excellent with the tables beautifully laid in the Cinema Room. The food was very tasty as always and the cake a fitting finale to a lovely meal. The team worked very hard to make it a memorable family time.
Tthank you very much for taking the time to leave us feedback about your experience.At Bourley Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team
I had looked at many care homes across the area and found nothing that met the happiness emanating from the environment here. There are many fun activities that family can join in with as well as activities for Mum during the day. The cleanliness of the home and Mum's room and clothing is excellent.
The food and presentation of meals are so important for residents' dignity and this has really impressed us. My mother is eating beautifully presented and varied food (and snacks which I enjoy too on visits!)
The staff are welcoming to family and build relationships with family too.
Mum has settled really well. The individual care plan is well constructed to meet her needs and I am delighted and relieved she is there.
Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team.
They listen and take action quickly on any raised issues.
The facilities are homely and comfortable.
They keep relatives informed of ongoing events through various means.
With the mixed nationalities of staff, we have had occasions where conversation has been confused/lost in translation between staff and resident.
I am pleased to read you find Bourley Grange to be a welcoming environment and that you feel the home will listen and take action. I would like to thank you for sharing your concerns and feedback. We understand the clinical nurse manager has responded to you directly.
The atmosphere is homely and caring and you feel happy visiting. The activities are fun and stimulating for the residents. The gardens are large and well-kept and provide excellent outside space to enjoy and walk around. The home admissions advisor and her team have been so welcoming to us as a family and we know my father-in-law is in safe and caring hands. (And the food and food choices are four-star).
The facilities are first-class and the staff are very helpful and very friendly.
My husband has settled well in the home and enjoys the outings and activities. The care is first-class. I feel the care team know and understands all his needs. They are always welcoming to relatives and friends and encourage our participation in events. It is great to be able to join a partner at any lunch or dinner time. The ambience of the home is very positive and uplifting.
Mum has been a resident for eight months now. Before becoming a resident, she had been living on her own with just twice daily carer visits. She was sitting all day watching TV and surviving on microwave meals. Since becoming a resident, she has daily stimulation virtually all day and every day, she has a close group of friends, the food is exceptional and the care she receives is more exceptional still. The staff are the jewel in the crown of this home and their recent award of "care home of the year" is a fitting tribute to them. The home is purpose-built on two levels and is light and airy with a lovely garden to walk in during the summer. All the fixtures and fittings are of a high quality. Activities and trips out are constant and extremely well supervised. There is professional nursing care available, should it be necessary, and all the residents are constantly monitored. Mum has responded so well to being a resident here. I wouldn't hesitate to recommend it.
I visited all the ones local to me and this stood head and shoulders above the rest from the initial visits alone.
My mum has been there six months now and they've consistently delivered top-notch care not just in ensuring Mum remains safe and healthy but in the way they achieve that.
All the staff are caring, friendly and welcoming to residents, visitors and each other, there is a wide variety of events planned month to month (both within the home and trips further afield), the grounds are lovely to walk around, the building layout is divided into neighbourhoods with their own nurse station, dining room and lounge and the food is outstanding. Also, just as important is that my mum has a group of new friends who all socialise together and look out for one another.
A lot of other care homes I've been to are impersonal but this one genuinely feels more like a family.
Just wanted to say that the new app is really great. I can see what Mum is joining in with and it’s so lovely to see photos of her enjoying herself. This means a lot to me, especially because I don't get to see her that often (as I live 3.5 hours away by car).
Thank you very much for taking the time to leave us feedback about your experience. At Bourley Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific...
All of the staff show commitment and care for the community they have at Bourley Grange.
Thank you all.
Hi Andrew, thank you very much for taking the time to leave us feedback about your experience. At Bourley Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team.
Thank you to you all.
At Bourley Grange Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mum came into Bourley Grange for respite following a hospital admission and a couple of falls. She needed to regain her confidence in getting in and out of bed. The team looking after Mum have been caring and supportive in every way. The clinical team have provided feedback on her progress when requested. Mum can now get in and out of bed. The staff have encouraged Mum to join in social activities and I have always been made welcome. I would be happy if Mum ever wanted to make her home there.
It’s never going to be easy making the tough decision to place your parent in a care home. My mother lives with Alzheimer’s and after viewing many residential homes, my mind was made up instantly upon walking through the doors to Bourley Grange Care Home. The light and airy environment together with its modest scale, comfortable communal areas, en-suite bedrooms and wonderful garden just made it feel so right for Mum. Mum has been a resident for nearly a year now and I cannot fault the love and care displayed by the staff, the support for family members and the genuine feeling of being part of one big family. There are daily activities and minibus trips suitable for the residents' needs. Parties for friends and family and external entertainment are regularly provided. The food is very good too! I feel incredibly reassured that Mum has settled at Bourley and responds so well with the positive, upbeat team of staff. I would certainly recommend Bourley and so pleased that Mum and our family are part of it too.
I had lunch with my relative, and it was lovely. It was hot, and the breast was homemade. The staff were so attentive and helpful. Nothing was too much trouble. Bourley Grange is a super place, clean, airy and light. A lovely place to live. I know my relative is well cared for and hopefully content.
A warm, friendly welcome always greets me when I visit Bourley Grange. The staff are kind-hearted, caring and treat their residents in a respectful manner. Lots of activities are available for the residents to take part in and beautiful gardens for them to enjoy when the weather permits.
The staff and facilities at Bourley are very good. They are friendly and helpful and very caring. Would not hesitate to recommend.
I cannot express enough in words how amazing and wonderful I have found each and every member of staff at Bourley Grange, they really are an incredible team. I will miss seeing them all so much and I am ever so grateful that I found Bourley Grange and that my dad spent his last few months there.
A special thanks to one member of staff in particular, for the warm and friendly welcome we first received on enquiring and visiting the home and to another staff member, there just isn’t a word that I can use that would credit her enough, she has been absolutely amazing, an incredible person.
I wouldn’t hesitate to recommend Bourley Grange in a heartbeat, it is more than just a care home, it is a home and felt so much a home to me and my family, a truly wonderful place.
We were delighted with the care our father received at Bourley Grange. All the staff were very gentle, thoughtful and respectful. Our father felt well looked after and we felt we had made the best choice for what turned out to be his last days. Many thanks to everyone.
My Mum initially went to Bourley Grange in June 2022 for 4 weeks of respite care to cover family holidays. She settled in very quickly. All the staff are so friendly and caring. The whole care home is very clean and welcoming. The food is of a high standard. The gardens are very well kept. Lots of outings to go on, and all sorts of things going on to entertain the residents. All in all, we can't find any faults. Mum's respite care came to an end, and she is feeling so much at home she has decided to stay!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bourley Grange.
Meet the Team (1)

I’m a trained nurse and have a passion for delivering high-quality dementia care and end of life care. I’ve been a care home General Manager for over five years and can’t imagine doing anything else, I love what I do. Care UK puts residents at the heart of everything – something that echoes my values and care ethos.
We’re a closely-knit team at Bourley Grange; residents and colleagues are like one big family. I enjoy guiding the team to do their best work, modelling great care and even providing hands-on care whenever the team needs some extra support.
In my free time, I enjoy travelling and getting out into nature. I also do some voluntary work, and I get a huge buzz out of raising money for good causes like the Alzheimer’s Society. I even did a skydive to fundraise for them!
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