
Mum has responded so well to being a resident here. I wouldn't hesitate to recommend it.Krish M(Son of Resident/Service User)



Mum has responded so well to being a resident here. I wouldn't hesitate to recommend it.Krish M(Son of Resident/Service User)



Bourley Grange is a purpose-built, luxury care home in a pleasant residential area of Church Crookham, close to the historic Tweseldown Racecourse and playing fields. The home is surrounded by green space and countryside.
The dedicated team works hard to deliver a full range of specialised care in one home, including residential, dementia and nursing care.
The home is organised into four self-contained households, each with its own lounge, dining room...
Care Provided by Bourley Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Bourley Grange for full pricing details and T&Cs.
Contact Bourley Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Racquel Merdegia(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors welcome at Bourley Grange.
Parking
- Private car park at the front of Bourley Grange for visitors and guests.
Bourley Grange Reviews (92)
Bourley Grange has a Review Score of 9.8 (9.837) out of 10, based on 28 reviews in the last 2 years.
Over all time Bourley Grange has 92 reviews.
Generally good service, but sometimes short staffed, with carers leaving some patients a long time before getting them dressed. A good caring atmosphere with matron and staff taking their job seriously and are very thorough.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Church Crookham Team
Overall the care of our mother here is excellent and facilities are good. Occasionally, low staffing in her houshold is cause for concern.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Church Crookham Team
Mum has been there 3 years now and it is very happy. The staff are amazing except at times they are fully stretched and need more help.
The food could do with a bit more variety at times.
Activities are good. There have been a lot of changes recently which have been a little unsettling.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Church Crookham Team
My husband is treated with care and understanding.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Church Crookham Team
Overall, the care home is good but there are areas of concern.
Room cleanliness - the family have had to alert the staff when ben linen needed changing, the floor needed mopping and toilet roll running out.
Hospital appointments - we expect the care home staff to organise transport and provide an escort, this rarely happened.
On my very first visit to Gracewell Church Crookham, I knew it was the home that I wanted Mum to come into. All of the staff were so welcoming, kind and friendly. Mum has received excellent care and all of the staff have been just brilliant. They treat each resident as an individual and cater to their individual needs.
There is a strong, stable, happy and loyal 'team spirit' amongst the staff and they are so ably led by the outstanding manager. We are still on our journey with Mum here at Gracewell, but just know that she and us are in very caring, kind hands. Thank you.
This was my first experience of a care home. My mother and all of us as a family were and have been so well cared for. The 24/7 nursing care has been outstanding and the home is so well managed. Everyone pulls together in a family atmosphere. So, so welcoming and it became a home from home. Outstanding and thank you.
My Grandad was here when he was at end of life and the care he received was amazing, they looked after him so well I don't even know where to start by saying how incredible they were. They provided care and comfort when the family couldn't and kept him smiling until the end. The rooms and facilities are beautiful, finished to an extremely high standard and clean. My grandad had a ground floor room that led out on to the gardens where he enjoyed sitting. The food was also delicious and you can tell the chef takes great pride in what he creates and serves.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Church Crookham Team
The staff were all fantastic and treated him like an individual, not just another resident or customer. Everyone took time to learn his name and the things he liked and disliked and I know they made him feel welcome. Although he was unable to take part in all the activities offered there was always something available and the staff filled out their duties with enthusiasm and compassion.
In addition to this, the food was fantastic (better than I have had at many restaurants) and the rooms were lovely (better than many hotels).
The layout is respectable and airy, not like the stereotypical cramped care homes that often come to mind nowadays.
The most important thing is that my grandad was comfortable and kept his dignity in his final weeks - that was absolutely the case here.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Church Crookham Team
This is my home, I am no trouble to my family. I play bridge, I like sport and I read. They try their best to do their best for us. The food is good and you can always get something you like. My room is kept clean and the staff are pleasant. The staff listen to your grievances and try to put it right.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Church Crookham Team
My mum has been here for 2 years and is very happy here. The care is fantastic and the staff are amazing. Although at times there is a lack of care staff, particularly at night.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Church Crookham Team
Staff great and home just wonderful, mum would just love it. I felt if I was happy to live here it was good for mum and how right we had been..
Can not fault the home or the staff in anyway, just excellent. We as a family were always made welcome.
We can not thank them enough, when mum was taken ill and was in hospital they were thinking of mum and us all the time.
Sadly, mum passed away, but in her room in the home which was just so nice and peaceful, with family and the wonderful care staff around. Caring for mum and us at this time, nothing was too much for them.
We will always pop in for a coffee and see our new extended family at The Ridings, wonderful staff all of them.
Can't thank them enough for looking after dads wife, our mum and grandmother.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Bourley Grange.
Meet the Team (1)

I’m a trained nurse and have a passion for delivering high-quality dementia care and end of life care. I’ve been a care home General Manager for over five years and can’t imagine doing anything else, I love what I do. Care UK puts residents at the heart of everything – something that echoes my values and care ethos.
We’re a closely-knit team at Bourley Grange; residents and colleagues are like one big family. I enjoy guiding the team to do their best work, modelling great care and even providing hands-on care whenever the team needs some extra support.
In my free time, I enjoy travelling and getting out into nature. I also do some voluntary work, and I get a huge buzz out of raising money for good causes like the Alzheimer’s Society. I even did a skydive to fundraise for them!
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