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- Victoria Care Centre care home







Victoria Care Centre features en-suite bedrooms and spacious communal areas for socialising, relaxing and participating in a varied programme of activities in a modern start of art building.
Victoria Care Centre is located in Park Royal, London and provides a wide range of care options, suitable for people with short-term, long-term, nursing and respite care needs.
The centres specialises in providing care for people living with Dementia and mild behaviour...
Care Provided by Victoria Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 115 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Victoria Care Centre make decisions on fees after carrying out thorough pre-admission assessment and fee is determined based on the actual needs identified during the assessment.
The price(s) shown are provided by the care home. Contact Victoria Care Centre for full pricing details and T&Cs.
Contact Victoria Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Sharda Care Ltd
- Private Owned
Person in charge
- Satya Bhattarai(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (115)
- Single Rooms with ensuite Wet Room (114)
Visiting
- 10 am to 8pm
Parking
- The home has got limited parking spaces available within the home. However, plenty of parking places available locally.
Victoria Care Centre Reviews (122)
Victoria Care Centre has a Review Score of 9.8 (9.777) out of 10, based on 54 reviews in the last 2 years.
Over all time Victoria Care Centre has 122 reviews.
Lovely home. Lovely staff. Always helpful.
Thank you for your kind words. They mean a great deal to the team and encourage us to continue contributing to the best of our abilities.
The care home is well managed. The staff are courteous and friendly. A little more communication regarding timetables and schedules of activities and changes to programmes of care would help in making care giving better. It would help friends and family to schedule visits accordingly.
Thank you for your kind feedback. We're pleased to hear that you find our home well managed and our staff courteous and friendly. We also appreciate your suggestion regarding communication around timetables, activities, and care programme updates. Your feedback is valuable and will help us improve the experience for residents, families, and friends alike.
My mum is currently a patient here and the way the nurses treat her in icredible. I can see how much they really care about her and their job. I could not be anymore greatful for Bianca, Agnes, Rose, Shantel and Priyanka who looked after my mum majority of the time and do an amazing job of it.
Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that your mum has been receiving such compassionate care from our team at Victoria Care Centre. Staff members will be so pleased to know their kindness and dedication have made such a positive difference to your mum and your family. Your words truly mean a great deal to us.
My mum has been in Victoria Care Centre since 2020. She is happy, well cared for, safe, warm + well fed. She loves the staff + joins in many activities. I could not be happier with the 5 star care she receives. The staff always have time to speak to me. I cannot praise all the staff enough. Excellent home. Committed staff.
Thank you so much for your kind words and lovely feedback. We are delighted to hear that your mum feels happy, safe, and well cared for at Victoria Care Centre. Our team works hard to create a warm and supportive environment for all residents, and it means a great deal to know that both you and your mum have had such a positive experience. Your appreciation will be shared with all of our staff.
Since we accommadated Victoria Care Centre, we have good time and help Victoria Care Centre is the best centre I have seen. It has good facilates, staff are fantastic, always ready to help us. Whatever we asked them, they do for us. So we became family.
Thank you so much for your kind words. We're truly grateful you took the time to share your experience. It means a lot to know that you feel supported, comfortable, and part of our community. Our team is dedicated to providing the best possible care, and your feedback reassures us that we're making a positive difference. We're proud to have you as part of our family.
It is very reassuring to see that my mother is being cared for by such a good team.
Thank you for your kind words. We are delighted to hear that you feel reassured by the care your mother is receiving. Our team at Victoria Care Centre is committed to providing compassionate and attentive support to all our residents, and your feedback means a lot to us.
I'm happy with the care my mother in law is receiving at Victoria Care Centre.
I feel Rasila is very well cared for. The centre is a very safe & caring environment. I believe Rasila is very happy at the centre. The team provides excellent service and they are always happy to answer any questions I have. The team is wonderful and always keep me updated on Rasila's care.
Thank you so much for your lovely feedback. We're delighted to hear that you feel your loved one is safe, happy, and well cared for at the care centre. Our team truly values keeping families informed and supported, and your kind words mean a great deal to us.
Staff & team are great, very caring, work very hard. Very grateful for all their work & care & support & patience.
Thank you so much for your kind words. Our staff and team truly appreciate your recognition and are grateful for your support. It means a great deal to know that our care, hard work, and patience have made a positive difference
Mum is more alert and happier here, she has settled in so well. She looks bright and is very alert. It's such a relief to see her comfortable and well cared for.
Thank you for sharing your kind feedback about your mum's care. Your appreciation will be shared with the team-your kind words mean a lot to the staff and help motivate them to continue providing excellent care.
My mother's care is very good we have no complaints to report. Staff are excellent in all they do for our mother.
Thank you for sharing your kind feedback about your mother's care.. Your appreciation will be shared with the team, it means a great deal to our staff.
Our mother, Sana, has been at Victoria Care Centre for exactly three years this month, and her care here has been excellent all through. The staff are very supportive and always happy to discuss her complex care and problem solve proactively when problems arise. Staff are always friendly to her and to us, greeting us by name. A big shout out from us to all the staff on the fourth floor, the laundry, the physios and everyone else.
Thank you for sharing your kind feedback about Sana's care. . Your appreciation will be shared with the team from the unit, laundry, physiotherapists, and all involved in her care-it means a great deal to our staff.
I am living at VCC for over 3 years and my overall experience with everything from care/support/facilities have been the most amazing one. Everyone here are very helpful, homely and I am very happy to be a resident here. VCC has the best people who makes everything much better. Thank you.
Thank you for your kind words. We are delighted to hear that you feel happy, supported, and at home at Victoria Care Centre. Your feedback means a lot to our team and encourages us to keep providing the best care.
My name is Pratu. I am here at Victoria Care Centre for about more and more than one year. I feel so relaxed and happy here. Staff members are very kind and friendly. The care and support in Victoria Care Centre is very respectful. The service is standard.
Thank you for sharing your feedback. I'm so glad to hear that you feel happy and comfortable here at Victoria Care Centre. It's wonderful to know that our staff have made a positive difference in your experience. Your kind words mean a lot to our team.
I am very happy for have my friend here for 7 years, and he always well look after. The nurses, cares are kind and head to listen to me and try to improve the service when I need to talk to them and my friend likes to be here. If you need to contact me please don't hesitated to do so.
In general, my experience with Victoria Care Centre has be better than expected. It was recommended by my late aunti who stayed on the 4th floor. Keep the good work up. 'Bala'
I live in Creasnt at the Victoria Care Centre snice 21/10/21. The experance so far is good with care and dpport. Staff sevices and activits I enjoy actvities at this home cards doninoes scabble.
I have been at Victoria Care Centre sin 2020 the accomodation is very nice my broom is comfortable. Here is a wide range of actioviaties I spe outing avalabre I like I love to bspend my time at bistro and actvities bteam r nice. I feel safe here.
Very happy with the care given. Staff are attentive and kind. Have taken the time to get to know mum well.
Thank you for your kind words! We're delighted to hear that you're happy with the care and that our staff have taken the time to get to know your mum.
I live in Victoria Care Centre since 2024. The experience is good so far. There are good staff service. I enjoy activities.
Thank you for sharing your experience! We're glad to hear you're enjoying your time at Victoria Care Centre, appreciate our staff, and are making the most of the activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Victoria Care Centre.
There are no upcoming events for Victoria Care Centre.
Awards / Recognitions (2)
- 28 Feb 2023Recipient: Victoria Care Centre
- 30 Jun 2022Recipient: Victoria Care Centre
Accreditations
There are no accreditations posted yet for Victoria Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Victoria Care Centre
What types of Care is Victoria Care Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Victoria Care Centre have?
There are 115 Single Rooms.
What are the Facilities & Services at Victoria Care Centre?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Victoria Care Centre to the centre of London?
5.4 mile(s) as the crow flies, distance by road may be significantly further.
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