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Victoria Care Centre

Acton Lane, Park Royal, London NW10 7BR
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Victoria Care Centre, London
Victoria Care Centre, London
Victoria Care Centre, London

Victoria Care Centre features en-suite bedrooms and spacious communal areas for socialising, relaxing and participating in a varied programme of activities in a modern start of art building.

Victoria Care Centre is located in Park Royal, London and provides a wide range of care options, suitable for people with short-term, long-term, nursing and respite care needs.

The centres specialises in providing care for people living with Dementia and mild behaviour...  

Care Provided by Victoria Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 115 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,950From £1,975
Nursing Dementia CareFrom £1,950From £1,975

Victoria Care Centre make decisions on fees after carrying out thorough pre-admission assessment and fee is determined based on the actual needs identified during the assessment.

Contact Victoria Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Sharda Care Ltd
  • Private Owned

Person in charge

  • Satya Bhattarai(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (115)
  • Single Rooms with ensuite Wet Room (114)

Visiting

  • 10 am to 8pm

Parking

  • The home has got limited parking spaces available within the home. However, plenty of parking places available locally.

Victoria Care Centre Reviews (122)

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9.8

Victoria Care Centre has a Review Score of 9.8 (9.777) out of 10, based on 54 reviews in the last 2 years. Over all time Victoria Care Centre has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Vincent L (Wife of Resident) published on 8 May 2020 Submitted via Postal Card
Overall Experience

I have always wanted to give my wife as much as control back as possible because she is fully dependent on others. This has instantly been made possible upon her arrival at Victoria Care Centre. I would definitely recommend this place in a heartbeat. When I leave her every day I know she is safe and well cared for. I cannot thank the Deputy Manager and the team how much joy and happiness you have introduced back to my wife and my life. Thank you once again to the Deputy Manager.

Reply from Basu Lamichhane, General Manager at Victoria Care Centre

Dear Vincent, thank you very much for these encouraging compliments to all the team.

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Review from Abdul M (Brother of Resident) published on 18 March 2020 Submitted via Postal Card
Overall Experience

We used Victoria Care Centre because the building was modern and very convenient for us to our home visiting, little traffic and parking to worry about. Close to doctors surgery and hospital if needed. The reception was good, staff was helpful and reliable always ready to help. As long as standard, management and staff remain as now it is highly recommended.

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Review from Marilyn R (Niece of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

I was extremely pleased with the service, care and facilities and got great comfort from knowing my uncle was well cared and looked after and was kept as comfortable as possible.

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Review from P O (Brother of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience
Outstanding level of care for both my brother and my visiting party.

The staff could not have been more helpful throughout.

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Review from G O (Brother of Resident) published on 17 February 2020 Submitted via Postal Card
Overall Experience
We were pleased to find the home and my brother in such a clean state.
The staff could not do enough for us.

A big thank you to all.

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Review from Sue D (Daughter of Resident) published on 13 February 2020 Submitted via Postal Card
Overall Experience

My Mum has been in Victoria Care Centre in the dementia care unit for nearly two months now. My family and I are extremely happy that she is in such a happy and friendly environment. We have all found the place very welcoming, so much so, that we enjoy and look forward to coming to visit. The staff are always so hardworking and busy, but always stop to interact with Mum and us. She is lovely and clean, well looked after and though she is hard to please with food, food is great overall. The service is exemplary.

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Review from Malcolm G (Resident / Service User) published on 12 February 2020 Submitted via Postal Card
Overall Experience

My experience at Victoria Care Centre has been very good. The carers are outstanding and the service is excellent. The management is observant and the nurses are often quite busy attending to the patient seeing that they get good care. For example, when my finger got badly injured and I was in a lot of pain. Two nurses, in particular, were very attentive to my finger and treated it well until the finger was healed.

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Review from Gwen H (Daughter of Resident) published on 7 February 2020 Submitted via Postal Card
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Mother was admitted following several falls at home. She was unsettled for about 2 weeks but has settled down well and is appreciative of the helpful staff. Amazingly my mother now attends all the well organised activities during the week and has benefited from it.

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Review from M A (Niece of Resident) published on 7 February 2020 Submitted via Postal Card
Overall Experience
My aunty loves to be at this care home. Everyone is nice.
They keep me informed of everything.

There are lots of activities for the residents to do. The homes are very clean and tidy.

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Review from N L (Wife of Resident) published on 7 February 2020 Submitted via Postal Card
Overall Experience
We are very happy with Victoria Care Centre.

The staff are very hardworking and helpful.

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Review from M T (Son of Resident) published on 7 February 2020 Submitted via Postal Card
Overall Experience
The staff are very professional and friendly towards my dad. He always looks well when I visit and I am pleased with his care plan at the centre.

My dad's room and the home, in general, is always clean and tidy.

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Review from K H (Daughter of Resident) published on 17 January 2020 Submitted via Postal Card
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Mum is very well cared for. Encouraging people to come out of their rooms. Lots of activities going on. I feel safe for Mum to remain in Victoria Care Centre.

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Review from L K (Husband of Resident) published on 2 January 2020 Submitted via Postal Card
Overall Experience
Excellent care home.

Very clean and good management.

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Review from Susan F (Wife of Resident) published on 19 December 2019 Submitted via Website
Overall Experience

I would like to extend my appreciation to all the staff on the second floor. They have been so great and diligent in the care of my husband. I would very much recommend their care as during my husband's stay there, they have been so caring, kind and done their utmost in their job. Thank you so much and Merry Christmas in advance to all members of staff.

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Review from Lynda B (Cousin of Resident) published on 6 December 2019 Submitted via Website
Overall Experience

My cousin needs constant care and the staff here certainly provide this in a friendly courteous way with a very pleasant manner towards the residents, visitors and to each other. This makes for a warm and caring environment. In addition, the staff also treat the residents with concern for their well-being and with respect for their dignity. The home is modern and well managed and also extremely clean, with pleasant communal areas. An outstanding care home.

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Review from Yvonne B (Respite Resident) published on 14 November 2019 Submitted via Website
Overall Experience

Due to building works that needed to be urgently undertaken in my home, it was necessary that for the first time ever, I have a short stay period of respite in a Care Home. Anxieties were high as I am fussy, as almost to the point of OCD into cleanliness. Various options were to be presented. The first to contact me from this home was the lovely Deputy Manager who visited me to undertake needs assessments and answer any questions. Later a visit was arranged for me to view. My daughter and I attended one evening and immediately upon entry in the Reception were struck by the layout coloured furniture, how clean it was and the welcoming ambience you felt. My room led out to a patio garden. The Deputy came to see me briefly to ensure I was ok. The chef was excellent, kind, caring and became my personal chef meeting my specific cultural needs. Staff, services, activities, excellent Family, Friends described as a Hotel. There are a few small areas of improvement but I would return in a heartbeat.

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Review from Bina P (Next of Kin) published on 9 October 2019 Submitted via Website
Overall Experience

My mum has passed away but I feel that none of care home met the people with advance dementia's needs, including my mum unless a family member was present with them all the time just to make sure that your loved one's care needs are met. That is my personal opinion because that is what I have been through with mum. It's very sad and upsetting because social services and the loved one pay so much for their care.

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Review from Joy W (Daughter of Resident) published on 10 June 2019 Submitted via Website
Overall Experience
My mother was in the Victoria Care Centre for three weeks respite from 13th May. My mother was well cared for and always clean and tidy. Meals are varied and nutritious.
The rooms are quite spacious and clean. My mother seemed quite happy when visited by family members and friends. This is the third time I have placed my mother in this home for respite and would be happy to do so again.

I would be happy to recommend this home to anyone wishing to place a loved one in this care centre.

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Review from Lincoln W (Son of Resident) published on 4 March 2019 Submitted via Postal Card
Overall Experience

I find that the Victoria Care Centre provides good care for the resident, they always inform the next of kin immediately if there's a problem with your family member. The service and activities for the residents are very good.

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Review from Donald M (Friend of Resident) published on 4 March 2019 Submitted via Postal Card
Overall Experience

Always found all staff are very courteous and very helpful and caring.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 December 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (2)

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