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Victoria Care Centre

Acton Lane, Park Royal, London NW10 7BR
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Victoria Care Centre, London
Victoria Care Centre, London
Victoria Care Centre, London

Victoria Care Centre features en-suite bedrooms and spacious communal areas for socialising, relaxing and participating in a varied programme of activities in a modern start of art building.

Victoria Care Centre is located in Park Royal, London and provides a wide range of care options, suitable for people with short-term, long-term, nursing and respite care needs.

The centres specialises in providing care for people living with Dementia and mild behaviour...  

Care Provided by Victoria Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 115 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,950From £1,975
Nursing Dementia CareFrom £1,950From £1,975

Victoria Care Centre make decisions on fees after carrying out thorough pre-admission assessment and fee is determined based on the actual needs identified during the assessment.

Contact Victoria Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Sharda Care Ltd
  • Private Owned

Person in charge

  • Satya Bhattarai(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (115)
  • Single Rooms with ensuite Wet Room (114)

Visiting

  • 10 am to 8pm

Parking

  • The home has got limited parking spaces available within the home. However, plenty of parking places available locally.

Victoria Care Centre Reviews (122)

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9.8

Victoria Care Centre has a Review Score of 9.8 (9.777) out of 10, based on 54 reviews in the last 2 years. Over all time Victoria Care Centre has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Gary H (Son of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience
I have always found the Victoria Care Centre a very happy and friendly place.
My mum is well treated and looked after.
In my experience the staff are very good to her, she is always happy around them and has a good relationship with them.

I would recommend the Victoria Care Centre to anyone.

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Review from Mary F (Sister of Resident) published on 20 November 2018 Submitted via Website
Overall Experience

My brother was a resident during October and November 2018. I wish to acknowledge the wonderful care and attention given to him, during his last weeks. What a wonderful place to die.

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Review from Arlinda C (Sister of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience

My sister loves being here because everyone looks after her very well. They all treated us fairly. Her days are filled with happiness and blessings. This means a lot to my family.

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Review from Danu C (Brother of Resident) published on 12 October 2018 Submitted via Postal Card
Overall Experience

I am very pleased with the care my sister gets here but needs some more activities. Friendly environment and caring staff. Overall happy with this here.

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Review from K L (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card
Overall Experience

We never thought they would care about my Mom this much. Everyone took care of her very well. Love this home so much.

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Review from Jana R (Private Carer of Resident) published on 1 October 2018 Submitted via Website
Overall Experience

This is a beautiful home and always neat and tidy. Keep up your effort and hard work, even all the residents look happier.

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Review from Jerome J (Godson of Resident) published on 26 September 2018 Submitted via Website
Overall Experience

I am overall happy with this home. This is a new home for my grandfather and he is enjoying it however activities need some improvement. I have visited for a few months and hardly see any activity team here.

Reply from Basu Lamichhane, General Manager at Victoria Care Centre

Dear Jerome, thank you very much for the review. It is nice to know that you are overall very happy with our home. Thank you for highlighting the concern about activities which I will address as a priority and you should be able to notice significant differences in the coming weeks. Kind Regards.

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Review from Andrew D (Son of Resident) published on 24 September 2018 Submitted via Website
Overall Experience
A wonderful care home and friendly staff and they are all very kind. They all give their support when needed and always keep me updated as well.
People are very polite here.

Cheers guys.

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Review from Sivi T (Day Care Service User) published on 24 September 2018 Submitted via Website
Overall Experience
This place is filled with love and care. Thank you all so much for your support and kindness.

Great home.

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Review from Mary R (Aunt of Resident) published on 20 September 2018 Submitted via Website
Overall Experience

Very good condition and excellent staff. Warm welcome and thank you all. This is one of the greatest care homes that I have ever visited.

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Review from A A (Daughter of Resident) published on 17 September 2018 Submitted via Postal Card
Overall Experience

My mother has been in this healthcare home for nearly two years. I have noticed that she has received the best healthcare and she has progressed amazingly. She is happy here, and she gets along with the nurses very well. The nurses are very helpful and polite. My mother connects with the nurses and is always happy to see them. The nurses are also nice to the people who regularly visit her. This place has amazing staff!

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Review from Patricia S (Daughter of Resident) published on 17 September 2018 Submitted via Postal Card
Overall Experience

We trust Mum's wellbeing in Victoria Care Centre. The activities department always put on an excellent agenda, but Mum on the 3rd floor is not usually included, perhaps because she makes shouting noises. However two members of staff are extremely personal with Mum and treat her like their mum, they lighten the atmosphere. Staff are overworked and carers are sometimes difficult to find for help. Victoria Care Centre's standards are high and it was so nice for Mum to go on an outing to the canals this summer.

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Review from Diana R (Friend of Resident) published on 17 September 2018 Submitted via Website
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A friendly home and everyone welcomed me with a big smile. I like the way they treated me and offered coffee.

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Review from Mina R (Daughter of Resident) published on 14 September 2018 Submitted via Postal Card
Overall Experience

I find the staff extremely helpful and the care my mum is receiving is excellent. The staff are all supportive to me and my mother. The standard of care is excellent and I am happy to leave my mum in your care.

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Review from Raj K (Friend of Resident) published on 14 September 2018 Submitted via Website
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I have visited this home to meet my friend who lives there. It was very beautiful and a friendly team. It was very clean and tidy. Thank you.

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Review from M M (Resident / Service User) published on 11 September 2018 Submitted via Postal Card
Overall Experience
Lovely building - built specifically for dementia care.
Light and airy and additional facilities. Cinema room/hairdressers/cafe.
Staffing: Great when fully trained but a London wide problem retaining staff especially when clients and families get used to a specific team of carers. Also explaining special dietary needs to staff can be tiresome eg., gluten free etc.

Activities - great idea and works well with clients that can interact, but with those clients that need 1:1 activity coordinators - that's where the weakness is because social care will not pay for even 1 hour a day 1:1.

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Review from Prem C (Relative of Resident) published on 11 September 2018 Submitted via Postal Card
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Staff is friendly and caring.

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Review from Leonard U (Son of Resident) published on 10 September 2018 Submitted via Postal Card
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The people here are so helpful, caring and always there to help.

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Review from Susan C (Daughter of Resident) published on 3 September 2018 Submitted via Website
Overall Experience

Social services found a place at this home for my father over 3 years ago. At first, I was furious because they did not consult me but I knew he was to be discharged from hospital and would need a place of safety, but I was on holiday at the time so Social Services did the best they thought. I arrived home the next day and went to see my father. As soon as the door opened and I entered the building, I knew Social Services had sent my father to the best place possible. The atmosphere, ethos and the reality up to this day in the home, on the floor where my father lives, is that of calm, respect, loving care, dignified, attention to detail of the care plans, tailor-made activities, person-specific care and treatment and of the whole person not just their condition.

In April 2015, I found peace of mind as far as my father's care was concerned. He was safe and extremely well-cared for. As I write in September 2018 nothing has changed my mind, the wonderful care continues.

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Review from Frank K (Godson of Resident) published on 8 February 2017 Submitted via Postal Card
Overall Experience

My godmother has been in the Victoria Care Centre for the last 6 weeks on "step down" after discharge from the hospital. The care she has received has been excellent. The care centre is well run, clean and caring. All the staff are friendly and courteous. The bedroom is good if a little impersonal but this must be expected on a temporary stay. The lounge /day room is comfortable and always staffed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 December 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (2)

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