Buckingham House Care Home

Off Oxford Road, Gerrards Cross SL9 7DP
Review Us
9.9 92 Reviews
  • Buckingham House Care Home, Gerrards Cross
Buckingham House is a purpose-built Care Home providing caregiving for nursing, residential and dementia residents by well-trained and well-led carers and nurses. The home facilitates 24-hour personalised care whilst supporting people to have their independence and dignity.

The home boasts a number of lounges, two dining area, two cafes, a library and hair dressing salon, as well as beautifully landscaped gardens and patio areas. Each room is en-suite and decorated to a hotel standard, whilst each floor has a modern equipped bathroom facility.

The head chef who won MMCG Masterchef of the year, has developed a seasonal menu to suit all palettes, and promote choice. She meets with the people living at the home to hear their requirements and this is reflected in her menu.

Looking at ways to engage with the people that live at the home in a meaningful way is important to the activities coordinator.

The people living at the home are invited to participate in clubs such as gardening, baking, maintenance facilitated by the staff of the home. She also has engaged with the community having local Zumba, Tai Chi, Music for therapy companies attend the home.

Once your loved one is at the home, the team operate a “home from home” feel allowing you to visit the home at any time and offer the opportunities for you to join in any events or meals. Care plans are also structured and reviewed regularly using information provided by family, friends and medical professionals to ensure a meaning quality of life.
Show Buckingham House Care Home on the Map

Care Provided by Buckingham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Buckingham House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Courtney Harry (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (53)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Buckingham House Care Home Reviews (92)

9.9

Buckingham House Care Home has a Review Score of 9.9 (9.932) out of 10, based on 15 reviews in the last 2 years.
Over all time Buckingham House Care Home has 92 reviews.

Overall Experience
  • 73
  • 16
  • 3
  • 0
  • 0
Date Published
  • 92
  • 6
  • 11
  • 15
  • 77
Reviewer Connection to Buckingham House Care Home
  • 30
  • 15
  • 11
  • 8
  • 7
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 92, showing 81-92
Review from Steven S (Aunt of Resident) published on 1 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been very well looked after, even when she was going through very difficult times (loss of her husband and brother).
She is always clean and well fed and there are various activities that she takes part in too.
Well done!
P.S. The staff are always happy too.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Daughter of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience of the home has been very positive. First impressions are very good, the home is very clean, tidy and modern with lovely bedrooms and public areas.
Most importantly, the staff are very good. They are very friendly and kind towards my mother and we feel that she is well looked after.
The food is also quite tasty, offers a huge variety from day to day.
Our only issue is the cost, particularly was we do not benefit from any government assistance and changes in management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from George K (Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy about my experience at Buckingham House. The facilities are excellent, the care specialist, the food good and the organisation well managed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine B (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has lived at Buckingham House for nearly two years and has consistently been cared for in a kind, gentle and professional manner. As her needs have increased so has the level of support both she and we ourselves have received. The staff treat her as an individual and will always work with us to
resolve any minor problems that arise, suggesting solutions to issues and being flexible in their approach. We are confident that she is in good hands and that her life is as safe and happy as can be in the circumstances.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Daughter of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't fault the care given. The care assistants are lovely with my dad.


Couldn't wish for a better care home.


Home from Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacek K (Son of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very caring attitude by the staff - helpful with eating breakfast.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James W (Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 87 years old and receive all the care I need.
The activities are good and during the week are organised well.
The food is good but the evening meals need subsidising with a sandwich sometimes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne S (Friend of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend, who I visit, was sitting at the dining table, having finished her lunch. She was asleep. The carers cleaned her up and moved her into the lounge into her chair. I'd like it if she could be cleaned up better, like a wash of the hands and proper face wash. Otherwise, crusty food is left
on the face and it's quite unsightly. Carers are nice and friendly and chatty and generally very helpful. Sometimes there's a strong urine smell, maybe more changes are needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Meg (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My 92 year old mother spent the last 6 months of her life in Buckingham House following a severe stroke that left her totally dependant on nursing care. I chose Buckingham House because it didn't have an institutionalized feel to it and because the manager at the time was so warm and welcoming of my
mother. I could not fault the attitude of the staff towards her. They took time to feed her, they were kind, gentle, caring and respectful. I didn't always think they made use of the information we provided and we had a few problems with clothes- belongings but overall i was satisfied with mums care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carmel T (Daughter of Resident) published on 22 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I really appreciate the welcoming and caring nature of the staff and the friendly atmosphere. I feel I can visit any time. My mother seems healthy and well cared for. The manager is very loving and gives me confidence. I would now like to have a care meeting to discuss particular aspects of how my mother
is feeling, sometimes a bit lost in all the busy-ness! There are some issues with managing noisy moments and upset, which my mother notices, but on the whole the carers are good at defusing situations. Activities organiser is very good!.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paula E (Daughter of Resident) published on 7 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is settling in, only been here just over a week so it is early days. The staff know her and have been really kind so I hope this is the right place for her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine K (Daughter-in-law of Resident) published on 31 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall standard of the care home is very good, especially to be recommended is the member of staff who organises the activities for all the residents. My mother in law has become more alert and connected with the world since arriving at Buckingham House. Her cleanliness and condition are very good,
she is well looked after generally and is enjoying her food with a good appetite. The only minor criticism is it would seem that at weekends the staff are very slow at getting residents out of bed in the morning. It seems as if they are up nearer the time for lunch.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Buckingham House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.932 for Buckingham House Care Home is calculated as follows: ( (167 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 177 Ratings = 4.932
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Buckingham House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (4)

Courtney

Courtney Harry

Job Title: Home Manager Joined: 2015

I have been part of the Buckingham House family since June 2015, starting my journey as a Health Care Assistant, right the way through to the Deputy Manager for 2 years to most recently being appointed as the Home Manager in August 2021.
Working within the home, I have discovered that I could not see myself working within any other profession. I am passionate and committed to provide resident led care, empowering those whose home we have the privilege of working within to have the best and most independent quality of life. I love keeping involved in daily living within the home and continue to support residents and the team with daily life at Buckingham House.

Alfredo

Alfredo Villamel

Job Title: Deputy Home Manager Joined: 2022

I graduated my nursing degree in 2010 and have been practicing as a nurse for over 15 years.
I have a variety of managerial experience across Health and Social Care and have worked as a Deputy Manager with MMCG for almost 2 years.
It is important to me that we uphold and maintain the same level of care that I expect my parents to receive. I am passionate to ensure that all our residents are clinically safe and their needs are met holistically. I see myself as the bridge between the management and wider teams in the home.

Joao

Joao Valcouvo

Job Title: Hospitality Services Manager Joined: 2023

I have 20 years of extensive experience in hospitality, operations and food and beverage management.
I oversee all hospitality services at Buckingham House and strive to ensure everyone coming to the home receives great customer service and has a wonderful, unforgettable experience.

Sue

Sue Stanco

Job Title: Receptionist/Admin Assistant Joined: 2018

I joined Buckingham House in 2018 as Lifestyle Co-ordinator and then in 2020 started a new challenge as Receptionist. I love working front of house and meeting people as they arrive at Buckingham House. I thoroughly enjoy working with all the Team as we have such a good relationship and they feel like a big family. Each day is very different and I love helping to support families and residents. What a great Team to work with !

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Buckingham House Care Home to verify any information. View our terms and conditions. Buckingham House Care Home has an Enhanced Service - more info.