Thirlestaine Park Care Home

Our friend was admitted to the nursing floor of Thirlestaine Park with a terminal condition. He was very well looked after by attentive and caring staff. They were very good at communicating with us and asking his GP to attend when needed. He was treated with great respect and died peacefully.

All our interactions with management and nursing staff were the very best they could be at such an important time in our mother’s life.

A very happy stay - felt unrestricted - lovely staff! A new experience for me.

Provides a friendly and secure environment. I am delighted with the service by the staff. I would be more than happy to return.

I was very impressed by the welcome I received by everyone, especially as I was very apprehensive about coming in a care home even on a short stay.

I came here for a rest after major surgery, I have been here for 2 weeks, such a lovely place. Everybody is so kind and helpful. I got the peace and quiet I needed, lots of lovely food. I am now feeling well enough to go home, I will miss the care I got here.

I do feel though that the activities could be better planned, and although the staff concerned were warm and willing, people I think they could be helped by more training and support. I would certainly recommend Thirlestaine Park as an excellent care home for both short and long stay.

Our friend has spent two months respite care at Thirlestaine Park and we cannot recommend it highly enough. All the staff and manager are very caring, considerate and extremely efficient. We wish to extend our heart felt appreciation to all who work there. We hope that when our friend needs permanent care that a room will be available.

I moved my 95-year-old mother - elderly and frail with dementia to Thurlestaine 6 weeks ago from a care home in East Cheshire. I received excellent support from Thurlestaine Park management to enable as smooth a transition as possible. Mother has been very well nursed, cared for and respected. She and I are listened to and the communication in this home is very good. The only area in which I am unable to fully comment is activities. The staff appear young and limited in their experience of how to communicate .

I came here for a two-week stay following an accident and hospitalisation in the Lake District. I settled in well and have been very impressed with all aspects of the care and attention I have received.

My mother was a resident in this care home for approximately 8 weeks. During this time, she was looked after by wonderful, caring staff who treated her with respect and dignity. Nothing was too much trouble. The staff were always friendly and approachable; my mother was always clean and comfortable. The home is very pleasant and my mother had a lovely room. It was nice to be able to sit out on the balcony when the weather was good and the gardens were lovely.

The care he received was fabulous and I am so grateful to everyone there for making his stay so relaxed. He was in the final stages of cancer and I am very happy to say that I couldn’t have asked for better care. Thank you.

My father was resident at Thirlestaine Park from Jan 2015 till his death at the end of February 2016. Throughout his time there he received excellent care, increasing as he became progressively more frail. The staff were always cheerful and compassionate to him and to me. They were fully appreciative of his wish to maintain as much independence as possible and sensitive to this as he became more reliant on their care. A peaceful very comfortable environment, comfortable rooms and excellent communal space.

All the staff were helpful and supportive during this very difficult transition for my mum from the home she had lived in for 62 years and where she had envisaged ending her days, to being looked after in somewhere she didn't know. They are all very kind and considerate and Mum is more settled as time goes on. At 99, she chooses not to join in all of the activities on offer but is always asked. The staff have also been considerate of my sister's and my needs as have had to come to terms with this period of Mum's life. The facilities are excellent, but it is the people who make this a home.

I have been staying here for several months now, and I must say that I have enjoyed every minute. The staff are extremely caring and kind and always available when you need them.

This is a very modern and well equipped care home. Mum was happy in the home and with the loving and caring support of the staff has improved significantly. Her only concern is the low number of residents in the newly built care home. This will improve with time. Highly recommended.

We moved my husband into this care home when our previous on had to close it's nursing wing. He, we and the carers here have all had to adapt to new ways regimes etc. but in spite of one or two minor glitches things are going very well and my husband has settled in happily. The most difficult part of each day is around the time of the evening meal when many of the residents require a lot of help with feeding whilst others (my 90 yr old husband especially) want nothing more than to be put to bed. The number of carers often seems to be inadequate for the tasks required of them at this time but they remain kind and as helpful as possible.

This home is very welcoming; staff treat the clients and families with dignity and respect. The meal choice is good and well cooked; we were always offered a drink as visitors. The only constructive criticism I have is that we took my mum outside in the wheelchair and got into a small back locked garden, we didn't have the code to get back in and there was no way of contacting anyone. There should be a call bell/alarm or someway of contact.

I was impressed by the treatment I received here.

A happy caring home, marvellous interaction with all staff, a happy place to be. I have stayed there twice for post operation respite, this home is excellent. Staff are outstanding.