
The care at Thirlestaine Park is second to none.Sarah H(Daughter of Resident/Service User)

My experience of Thirlestaine Park has always been amazing.R W(Granddaughter of Resident/Service User)

I feel confident I have chosen the best home for my aunt.E W(Niece of Resident/Service User)

The care at Thirlestaine Park is second to none.Sarah H(Daughter of Resident/Service User)

My experience of Thirlestaine Park has always been amazing.R W(Granddaughter of Resident/Service User)

I feel confident I have chosen the best home for my aunt.E W(Niece of Resident/Service User)

Located in the historic spa town of Cheltenham, Thirlestaine Park Care Home provides a peaceful and tranquil setting for its residents to receive exceptional residential, dementia, nursing and respite care. Opened in 2014, Thirlestaine Park is purpose built to deliver professional, high-quality care in a luxurious yet modern environment.
Thirlestaine Park boasts numerous facilities designed with its residents in mind, including multiple living and dining rooms, a hair and nail...
Care Provided by Thirlestaine Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.
This assessment helps them to fully understand the level of care and support required by each individual and to ensure that they are able to meet those care needs.
For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.
Please call them to discuss availability and arrange a visit.
The price(s) shown are provided by the care home. Contact Thirlestaine Park Care Home for full pricing details and T&Cs.
Contact Thirlestaine Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Porthaven Care Homes
- Private Owned
Person in charge
- Anna Satora (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (63)
Visiting
- Visitors are welcome at any time.
Parking
- Ample parking available on site.
Thirlestaine Park Care Home Reviews (147)
Thirlestaine Park Care Home has a Review Score of 9.6 (9.632) out of 10, based on 15 reviews in the last 2 years.
Over all time Thirlestaine Park Care Home has 147 reviews.
Our friend was admitted to the nursing floor of Thirlestaine Park with a terminal condition. He was very well looked after by attentive and caring staff. They were very good at communicating with us and asking his GP to attend when needed. He was treated with great respect and died peacefully.
Thank you for sharing your very personal experience of Thirlestaine Park and for your praise of the staff. Warm regards.
Our only regret was that we did not move her here far earlier.
All our interactions with management and nursing staff were the very best they could be at such an important time in our mother’s life.
A very happy stay - felt unrestricted - lovely staff! A new experience for me.
Provides a friendly and secure environment. I am delighted with the service by the staff. I would be more than happy to return.
I was very impressed by the welcome I received by everyone, especially as I was very apprehensive about coming in a care home even on a short stay.
I came here for a rest after major surgery, I have been here for 2 weeks, such a lovely place. Everybody is so kind and helpful. I got the peace and quiet I needed, lots of lovely food. I am now feeling well enough to go home, I will miss the care I got here.
I do feel though that the activities could be better planned, and although the staff concerned were warm and willing, people I think they could be helped by more training and support. I would certainly recommend Thirlestaine Park as an excellent care home for both short and long stay.
Our friend has spent two months respite care at Thirlestaine Park and we cannot recommend it highly enough. All the staff and manager are very caring, considerate and extremely efficient. We wish to extend our heart felt appreciation to all who work there. We hope that when our friend needs permanent care that a room will be available.
Thank you for your kind words and review of our home. Should the time ever come that a more permanent arrangement is needed, we will be only too pleased to assist in whatever way we can. Best wishes, Terri
I moved my 95-year-old mother - elderly and frail with dementia to Thurlestaine 6 weeks ago from a care home in East Cheshire. I received excellent support from Thurlestaine Park management to enable as smooth a transition as possible. Mother has been very well nursed, cared for and respected. She and I are listened to and the communication in this home is very good. The only area in which I am unable to fully comment is activities. The staff appear young and limited in their experience of how to communicate .
I came here for a two-week stay following an accident and hospitalisation in the Lake District. I settled in well and have been very impressed with all aspects of the care and attention I have received.
My mother was a resident in this care home for approximately 8 weeks. During this time, she was looked after by wonderful, caring staff who treated her with respect and dignity. Nothing was too much trouble. The staff were always friendly and approachable; my mother was always clean and comfortable. The home is very pleasant and my mother had a lovely room. It was nice to be able to sit out on the balcony when the weather was good and the gardens were lovely.
The care he received was fabulous and I am so grateful to everyone there for making his stay so relaxed. He was in the final stages of cancer and I am very happy to say that I couldn’t have asked for better care. Thank you.
My father was resident at Thirlestaine Park from Jan 2015 till his death at the end of February 2016. Throughout his time there he received excellent care, increasing as he became progressively more frail. The staff were always cheerful and compassionate to him and to me. They were fully appreciative of his wish to maintain as much independence as possible and sensitive to this as he became more reliant on their care. A peaceful very comfortable environment, comfortable rooms and excellent communal space.
Dear Rosalind, thank you for sharing your personal experience of Thirlestaine Park. I will pass on your feedback to the whole team. Warm regards, Terri
All the staff were helpful and supportive during this very difficult transition for my mum from the home she had lived in for 62 years and where she had envisaged ending her days, to being looked after in somewhere she didn't know. They are all very kind and considerate and Mum is more settled as time goes on. At 99, she chooses not to join in all of the activities on offer but is always asked. The staff have also been considerate of my sister's and my needs as have had to come to terms with this period of Mum's life. The facilities are excellent, but it is the people who make this a home.
Dear Wendy. Thank you for sharing your personal experience of Thirlestaine Park. I am delighted to hear that we have been able to support you all during this transition. All of the team work hard to facilitate such change and they will be very happy to hear your feedback. Thank you, Terri
I have been staying here for several months now, and I must say that I have enjoyed every minute. The staff are extremely caring and kind and always available when you need them.
This is a very modern and well equipped care home. Mum was happy in the home and with the loving and caring support of the staff has improved significantly. Her only concern is the low number of residents in the newly built care home. This will improve with time. Highly recommended.
We moved my husband into this care home when our previous on had to close it's nursing wing. He, we and the carers here have all had to adapt to new ways regimes etc. but in spite of one or two minor glitches things are going very well and my husband has settled in happily. The most difficult part of each day is around the time of the evening meal when many of the residents require a lot of help with feeding whilst others (my 90 yr old husband especially) want nothing more than to be put to bed. The number of carers often seems to be inadequate for the tasks required of them at this time but they remain kind and as helpful as possible.
This home is very welcoming; staff treat the clients and families with dignity and respect. The meal choice is good and well cooked; we were always offered a drink as visitors. The only constructive criticism I have is that we took my mum outside in the wheelchair and got into a small back locked garden, we didn't have the code to get back in and there was no way of contacting anyone. There should be a call bell/alarm or someway of contact.
I was impressed by the treatment I received here.
A happy caring home, marvellous interaction with all staff, a happy place to be. I have stayed there twice for post operation respite, this home is excellent. Staff are outstanding.
Dear Dawyne, thank you so much for sharing your personal experience of Thirlestaine Park. It is superb to hear such amazing comments about the team and I will make sure this is shared with them. Very best wishes, Terri
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (1)
- 01 Sep 2026
Throughout August, our home’s garden renovations were well underway, thanks to our wonderful residents and team. After the heat of June and July, our garden needed rejuvenating and our residents...
- 27 Jul 2026
We were thrilled to welcome the amazing JB Steelpan Music to our care home for an unforgettable show! Julie’s vibrant performance filled the room with pure joy, and it was...
- 14 Jul 2026
We are thrilled to announce that we have been named a Top 10 Medium Provider by later life care platform Lottie. Lottie's winners are selected based on a robust, data-driven...
- 25 Sep 2026Organiser: Thirlestaine Park Care Home
Awards / Recognitions (16)
- 14 Jul 2026Recipient: Porthaven Care Homes
- 30 Jan 2026Recipient: Porthaven Care Homes
- 01 Jan 2026Recipient: Porthaven Care Homes
Accreditations
There are no accreditations posted yet for Thirlestaine Park Care Home.
Meet the Team (7)

Hello, my name is Anna Satora, and I am the Home Manager here at Thirlestaine Park.
I have a Bachelor's Degree in Nursing, and I am passionate about working within the senior care sector.
My focus is on providing the best possible care for all of our residents, and I strongly believe that there is always something we can do to improve the quality of our residents' lives.
I am here to offer support to our residents, their loved ones and my team. For anybody considering care for themselves or for a loved one, our doors are always open should you wish to visit us and find out more.

Hello, my name is Sherin, and I am the Deputy Home Manager here at Thirlestaine Park.
I am a nurse with 15 years of experience in the care sector. I have been in management for 8 years, supporting and guiding staff in delivering high-quality, compassionate care.
What matters most to me is our residents. I make it my priority to be present, to listen, to offer reassurance and to support their physical and emotional well-being. I believe feeling heard, respected and cared for truly changes a person's quality of life.
I am a mum to two wonderful girls, which has shaped the way I care: with patience, empathy and compassion. I truly believe the smallest acts of kindness can have the biggest impact on somebody's day.

Hello, my name is Jake Lines, and I am the Client Services Manager here at Thirlestaine Park.
I have five years of experience working in the care sector.
As a Client Services Manager, I love building relationships with our residents and their loved ones. I often find that everyone has such interesting stories to tell and it is always a joy to hear them. All my experience working as a Client Services Manager has been incredible, and I feel privileged that I am able to support families and loved ones through their journey into care.

Hello, my name is Rina, and I am the Residential Dementia Care Manager at Thirlestaine Park.
I started my career in the Philippines as a midwife. Since moving to the UK in 2003, I have worked in the care home sector.
I have a passion for caring for seniors and particularly our residents living with dementia. I strive to provide high-quality person-centred care and support for our residents.

Hello, my name is Tracey, and I am the Residential Care Manager here at Thirlestaine Park.
I have worked in various business sectors throughout my career; however, venturing into adult health care was the best career decision I ever made. I thoroughly enjoy meeting, caring for and working with such a diverse community.
In 2023, I achieved my Level 5 in Leadership and Management in Adult Care with my optional subjects in Staff Appraisals, Dementia Care, End of Life Care and Infection Prevention and Control. I hope to commit to further learning experiences soon.
I am passionate about the well-being of our residents and team and always make myself aware of everybody's uniqueness, being available throughout the day to stop for a catch-up or to provide support through difficult times with compassion and respect.
I take responsibility for all aspects of care and support delivered for our residential residents and always work in line with relevant legislation, regulations and local policies and procedures.
I am a very organised and responsible individual with high standards, and I always look for ways to continually add to my experience and improve upon my knowledge.

Hello, my name is Josie Sumner, and I am the Activities and Wellbeing Coordinator here at Thirlestaine Park.
I studied social care in college in the 90s and have worked in care homes and in the community as a carer since I was 18. I enjoy working in activities as I love helping our residents achieve stability and mental wellbeing in a new environment. Seeing our residents smile and have fun fills me with joy.
I live in Evesham with my dog Maisie, and I have two grown sons.

Hello, my name is Jessica, and I am the Home Trainer here at Thirlestaine Park.
I have worked in the care sector for 31 years, and during that time, I have developed a real passion for supporting both residents and the teams who care for them.
I originally started my career with Porthaven in 2017 as a Residential Care Manager, and I have been a Home Trainer since 2023. I currently work both at Thirlestaine Park and for our sister home, Cotswold Gate in Burford.
I use my experience to help build team member confidence, skills and understanding, so they can provide the highest standards of person-centred care. I believe that compassionate, well-trained team members are key to creating safe, happy and welcoming homes, and I take great pride in playing a part in ensuring our residents and their families feel supported, respected and reassured.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thirlestaine Park Care Home to verify any information. View our terms and conditions. Thirlestaine Park Care Home has an Enhanced Service -more info.