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Barchester Tennyson Wharf Care Home

Park Lane, Burton Lane End, Burton Waters, Lincoln, Lincolnshire LN1 2ZD
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My Aunt is treated with the utmost respect and privacy. I would definitely recommend itV D(Niece of Resident/Service User)
Barchester Tennyson Wharf Care Home, Lincoln
The staff are amazing, nothing is too much trouble and we are always sure of a smiling faceJo S(Wife of Resident/Service User)
Barchester Tennyson Wharf Care Home, Lincoln
Mum is treated with the utmost respect and dignityClaire D(Daughter of Resident/Service User)
Barchester Tennyson Wharf Care Home, Lincoln

Tennyson Wharf has been specifically designed to provide high-quality residential care for the elderly. Located opposite the beautiful Burton Waters Marina, this purpose-built home offers stunning views of the boats and yachts on show as well as the Lincolnshire countryside, and the gardens are extensive and tranquil.

The home offers a relaxed environment to all. Including residential care and those individuals living with dementia or Alzheimer's disease.

If you'd like to book...  

Care Provided by Barchester Tennyson Wharf Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Tennyson Wharf Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarah Noutch(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors to report to reception

Parking

  • Parking available on site

Barchester Tennyson Wharf Care Home Reviews (136)

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9.8

Barchester Tennyson Wharf Care Home has a Review Score of 9.8 (9.806) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Tennyson Wharf Care Home has 136 reviews.

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Showing 136 reviews matching selected criteria
Review from Susan C (Respite Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience
I came here after a Kidney removal in March 2026. My experience has been very, very good.
I have made many friends, residents, carers, and all the staff here. I am coeliac, which has always been a bit difficult for me. Here, I am enjoying three good meals each day.

I am so grateful for everything I enjoy here and the happiness I have found.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you for your kind review. Its great to hear how the team have catered to your dietary requirements and you are enjoying our hospitality. It has been a joy to assist you in your recovery journey, we value your contribution to our community and how much happiness this has brought to yourself our residents and team.

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Review from Pam H (Resident / Service User) published on 22 July 2026 Submitted via Postal Card
Overall Experience

Resident after several years and I could never wish to live anywhere better. Carers are wonderful and who could wish for a more friends. I would be happy to give any help to this amazing care home, which offers love to everyone. Pam

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Such lovely words, thank you for taking the time to offer a review. It has been a pleasure to welcome you to our Tennyson Wharf family , wonderful to hear your great experiences at our home with the team and residents alike.

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Review from Yvonne N (Wife of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

This was the second time my husband had been in respite care at Tennyson Wharf Care Home. We were both treated with kindness and care and respect by everyone. Nothing was too much trouble. We will certainly be using it again in the near future.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind review. I am so pleased your husband enjoyed his respite stay at Tennyson Wharf, and you both felt comfortable and cared for. Looking forward to seeing you both again soon.

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Review from Peter P (Resident / Service User) published on 12 March 2026 Submitted via Postal Card
Overall Experience

There is no doubt that this a very special Care Home. It must be emphasised that there are many here who have gone through difficult times in their lives and views differ. During my time here I feel that I have been treated well and as the Representative of the residents I have done all I can to help others. Activities are well planned and attempts are made to please as many as possible. Food & menus are well thought out with allergies/diabetic etc and well catered for. Management is sympathetic and understanding. Its difficult to think where such care can be done elsewhere.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you for your fabulous review of the care and services we offer at Tennyson Wharf. It is an honor that we have dedicated Representative of residents in our home, supporting our residents choices and how we develop care across our service, your input is truly valued.

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Review from David N (Resident / Service User) published on 16 January 2026 Submitted via Postal Card
Overall Experience

After the unexpected passing of my wife, I needed help with my everyday household management and life in general. A period of respite was suggested, and I looked at several care homes to help me through a short period of one to two weeks. Most of the care homes visited were smelly, dirty, shabby homes, was sugested, and I made an unanounced unexpected visit. I was welcomed by a pleasant, cheerful receptionist. Nature of my enquiry passed me on to the deputy, who, after reassurance of the admission criteria, I arranged a two week respite. The menu was superb, and the food served matched the excellent menu. The staff were amazingly helpful, caring and kind, particularly to those with special difficulties. After one day respite, I signed into the home permanently. I have been here for 2 months and do not regret my decision. Really wonderful environment provided - and games.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind words, I am very proud our team have been able to help support you at this time, and very much look forward to your continued relationship with us at Tennyson Wharf.

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Review from M N (Respite Resident) published on 6 November 2025 Submitted via Postal Card
Overall Experience
Everything was excellent with one exception....

The telephone signal was dreaful my wife could not decifer what I was saying as it was as if I was under water. I did not contact my wife for two days. This made me very sad. My wife contacted the staff and twice they brought me one of their phones to use. I did not like to ask for them to keep bring there phones to me. I would be happy to return again for respight if this was sorted.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind review regarding the care you received during your respite stay and I will share this with the team. Connectivity can vary dependent on the users network, we do have good Wi-Fi for our residents and their families and have noted your feedback to support residents and their loved ones moving forwards during their stays to maintain contact with their loved ones

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Review from Denis N (Respite Resident) published on 15 October 2025 Submitted via Postal Card
Overall Experience
You might think that my rating of 'excellent' in all categories is 'over inflated' but the fact is, this home is excellent. It looks nice and it is nice. Set in beautiful grounds, its idyllic. Every member of staff I encountered was so friendly and caring. Its clean, tidy, well maintained and very "fresh" and "airy". The food is also to a very good standard/excellent standard. I came here due to a temporary incapacity and if I am infirmed again, this is where I shall come to.
Thankyou.

PS The bedrooms are great. So large and comfortable.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind review, I will make sure your comments are passed to the team.

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Review from Brian F (Respite Resident) published on 29 September 2025 Submitted via Postal Card
Overall Experience

Very good service as I was only in for 1 week

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you very much for your kind review, I will pass you comments to the team

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Review from Maureen B (Respite Resident) published on 5 September 2025 Submitted via Postal Card
Overall Experience

I stayed at Tennyson Wharf Care Home for 2 1/2 weeks respite - the staff were wonderful & made my staff just perfect.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you for your kind review, I will ensure your comments are passed to the team.

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Review from April H (Cousin of Resident) published on 28 July 2025 Submitted via Postal Card
Overall Experience
I was only at Tennyson Wharf for three nights an eighty nine year old visiting my cousin. My experience from start to finish was delightful. Special care must be taken recruiting staff as their approach to their job was above and beyond expectations. We were cared for without being made to feel needy (respect) and the joy and laughter was so uplifting I was sad to leave.

Unfortunatly Tennyson Wharf is in Lincoln and I'm in Cambridge or I would be considering long term stay.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind words, I will make sure this is shared with the team.

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Review from Sandie S (Daughter of Resident) published on 16 April 2025 Submitted via Website
Overall Experience
I am pleased to share our experience with Tennyson Wharf Barchester Care Home, where my father moved in on 17th March 2025. We discovered Tennyson Wharf through a friend and visited on 15th March, where we were warmly welcomed by a knowledgeable staff member. The home's warm atmosphere was evident, especially during an enjoyable Irish dancing performance.
The staff went above and beyond to accommodate my father on short notice, providing invaluable support during this emotional time. The care home is in a superb location with lovely gardens and marina views, and it's impeccably clean and well-maintained.

What sets Tennyson Wharf apart is the genuine care each resident receives. The food is excellent, and the variety of activities keeps residents engaged. The facility feels like a five-star hotel, with ample parking and spacious rooms. The paperwork process was seamless, making the transition easier. I highly recommend Tennyson Wharf for its exceptional care and kindness!

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you very much for your kind review, I will ensure your comments are shared with our team.

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Review from Gina D (Wife of Resident) published on 2 April 2025 Submitted via Website
Overall Experience

Everyone of the staff are kind and and caring plenty of activities. The building is very clean and looked after, as are the grounds. Nothing is too much trouble for the staff. I always feel nothing is too much trouble when I ring or call in.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Joanne S (Daughter of Resident) published on 14 March 2025 Submitted via Website
Overall Experience

The standards at Tennyson Wharf are exceptional. All of the team looking after the residents are amazing, kind, caring, considerate and nothing is too much trouble. Excellent range of activities on everyday to keep residents engaged should they wish to join in. Mum is extremely happy there and settled in very quickly. I have complete confidence in how well my mum is being looked after.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you so much for your kind words, I will make sure these are passed to the team.

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Review from L R (Daughter of Resident) published on 13 February 2025 Submitted via Website
Overall Experience

Mum has been made to feel welcome right from the start. The staff are lovely, very caring and adaptable. Nothing seems too much trouble. The rooms are spacious and comfortable and there is plenty for her to do without feeling any pressure to participate. Mum has made friends already and is thoroughly enjoying her new life. The improvement in her walking and general demeanour is remarkable.

Reply from Jane Longstaff, On behalf of Tennyson Wharf at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from K L (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

Mum had to go into care quickly and Barchester Tennyson Wharf Care Home was able to accommodate this. The care given to Mum was excellent. All staff were cheerful and kept us informed of any changes with her. Thank you for the care given to Mum. She was very happy with you.

Reply from Jane Longstaff, On behalf of Tennyson Wharf at Barchester Tennyson Wharf Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Phil M (Son of Resident) published on 29 November 2024 Submitted via Postal Card
Overall Experience
A superb facility that is clean, spacious and well-equipped.

The staff have provided faultless respite care for my dad.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tennyson Wharf Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Mary T (Resident / Service User) published on 23 August 2024 Submitted via Postal Card
Overall Experience
I have left the value for money rating because I am no judge of such matters, I am poorer than I was last year!
I thank God that I can (just) afford it.

Thank you for everything, your kindness and friendliness and patience.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tennyson Wharf Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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No Rating
Review from Constance M (Respite Resident) published on 14 August 2024 Submitted via Postal Card
Overall Experience

Two weeks respite stay and I would very much like to return at a later date.

Reply from Jane Longstaff, On behalf of Tennyson Wharf at Barchester Tennyson Wharf Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Carole H (Daughter of Resident) published on 2 May 2024 Submitted via Postal Card
Overall Experience

Having spent a lot of time researching to find a suitable respite placement for my father, I finally came upon this absolutely brilliant home which looked nothing like standard care homes. The staff were extremely friendly and helpful. Dad said this was his favourite place, topping pub breakfasts! Most importantly, he's really happy to return for more respite shortly and if permanent care was required, he'd be more than happy to return. He really loved it there and loved all the attention.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you very much for your kind words, I will make sure this is shared with our team. Looking forward to seeing Dad again soon.

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Review from E H (Respite Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience
My son arranged for me to have a week's respite holiday so I could visit relatives who lived in the area.
It was arranged efficiently but feel because of the circumstances I cannot comment fairly on the facilities and activities.
I found the whole experience enjoyable and energising after a difficult few weeks at home where I live alone.

On arrival I received a warm welcome and was impressed by the high standard and freshness of the decor - which I noticed continued throughout. I found all the caring staff always friendly and extremely helpful. The food good with nice-sized portions but unfortunately I found the residents antisocial - the few I met in the dining room and others stayed in their rooms.

Reply from Sarah Noutch, General Manager at Barchester Tennyson Wharf Care Home

Thank you very much for your kind words, I will ensure this is passed to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 March 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (34) & Events (5)

News
  • 28 Jul 2026

    Staff and residents at Tennyson Wharf in Burton Waters embraced their cowboy spirit as they celebrated National Day of the Cowboy, which took place on July 25th. This year marks...

  • 27 Jul 2026

    Dawn has been with us since the very beginning of Tennyson Wharf, a total of 11 ½ years. She has contributed so much to the lives of all at Tennyson...

  • 27 Jul 2026

    We had such a blast over the weekend as we were entertained by Jules and Jay, enjoyed pony rides from Comfort Horse Therapy, ate delicious treats from Bakes by Natalie...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Tennyson Wharf Care Home.

Meet the Team (8)

Sarah Noutch
Sarah NoutchJob Title:General ManagerJoined: 2022

Hello, I am Sarah Noutch, General Manager at Tennyson Wharf. I first registered as a nurse in 2003. I began my career in the NHS working in the medical division. I came to Tennyson Wharf having worked at Barchester’s Lancaster Grange care home as General Manager.

I am passionate about delivering good quality, personalised care. This is reflected within the fantastic team we have here at Tennyson Wharf. I am always available for a coffee and a chat, and welcome you to meet our care team and view our home.

Nicola Hodson
Nicola HodsonJob Title:Deputy Manager

Hi, my name is Nicola Hodson. I am the Deputy Manager at Tennyson Wharf.

I began my caring career in 2007, working in a small care home, developing my skills and knowledge while working in various roles. I gained my NVQ5 in Leadership and Management in 2019.

I started working at Tennyson Wharf in 2023 and have been promoted twice. I was also nominated for the Regional Carer of the Year 2025.

I have a passion for dementia care, and I enjoy spending time with residents, helping them to feel valued and even joining in with a puzzle.

Karen Holmes
Karen HolmesJob Title:AdministratorJoined: 2022

Karen joined Tennyson Wharf in April 2022 as the home`s Administrator. Previously, Karen worked for another care provider for 20 years, so she comes with tons of experience.

Karen enjoys being able to help and support people and is pleased to be able to do this as part of her job role at Tennyson Wharf, and gets satisfaction from being able to offer help to the lovely residents and their families with anything relating to finances or administration, as well as interacting with our residents on a daily basis to make their lives more enjoyable.

In her spare time, Karen enjoys spending time with her family and going for long walks with her dog. Karen also likes travelling and holidays, especially to the Greek Islands, Skiathos and Zakynthos being 2 of her favourite destinations to date.

Andrew Nevard
Andrew NevardJob Title:Head of MaintenanceJoined: 2023

Andrew joined the Tennyson Wharf family in February 2023.

He has over 30+ years of experience working in Maintenance within the Hotel industry, but decided he wanted a change.

Andrew is settling into his role at Tennyson Wharf very well, and nothing is too much trouble. He has a passion for helping others and loves engaging with our residents and staff.

In his spare time, Andrew is a lover of the outdoors and walking.

Michelle Williams
Michelle WilliamsJob Title:Head of HousekeepingJoined: 2017

Michelle has had extensive years of experience in the cleaning industry before coming to join the Tennyson Wharf team as a care assistant for 3 years, before taking on the role of head of housekeeping in July 2021.

Michelle loves to ensure the home is kept clean for our residents and their relatives to enjoy when they come to visit. Her favourite part of her job is working alongside a great team and spending time with the residents, learning about their lives and what is important to them.

Steph Ryder
Steph RyderJob Title:Team Lead - ResidentialJoined: 2016
Hi, my name is Steph, and I am the Residential Team lead
I have worked at Tennyson Wharf for nearly 10 years now.
starting as a Care assistant and working my way up.
I am currently completing my NVQ 3.
As team lead, I am responsible for the health and well-being of those in the residential units at the home.

I love my role because I can make a real difference in people's daily lives, and I am proud of leading a team that works together to provide the best possible care

Jess Payne
Jess PayneJob Title:Team Lead - Dementia

Jess Payne is one of our Team Leaders and also a Dementia Champion. She supports the management team, drives improvements and has lots of dementia experience.

Jess is very patient and kind, and when she is not working, she enjoys spending time with her family.

Rebecca Harrowing
Rebecca HarrowingJob Title:Activities co-ordinatorJoined: 2024

Hi, my name is Rebecca. I started working at Tennyson Wharf in July 2024.

Previous to starting at Tennyson Wharf, I have lived in many countries and worked as a supply teacher and administrator in Bahrain in the Middle East - I have also worked in scouting programme groups in both the USA and UK.

Whilst I have worked with children for a lot of my life, working with the elderly is always something I have been passionate about. I believe that everybody has a story to tell, and our residents' life stories all add value to Tennyson Wharf.

Outside of work, I enjoy walking, gardening and going to the cinema.

Frequently Asked Questions about Barchester Tennyson Wharf Care Home

What types of Care is Barchester Tennyson Wharf Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Tennyson Wharf Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Tennyson Wharf Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Tennyson Wharf Care Home to the centre of Lincoln?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Tennyson Wharf Care Home to verify any information. View our terms and conditions. Barchester Tennyson Wharf Care Home has an Enhanced Service -more info.