Barchester Tennyson Wharf Care Home

Park Lane, Burton Lane End, Burton Waters, Lincoln LN1 2ZD

Barchester Tennyson Wharf Care Home, Lincoln, Lincolnshire
Barchester Tennyson Wharf Care Home, Lincoln, Lincolnshire
Barchester Tennyson Wharf Care Home, Lincoln, Lincolnshire

Barchester are pleased to announce that their luxurious new care home in Burton Waters, Lincolnshire is now open! The home has been open to residents since the 20th February 2015.

Their exceptional new care home has been specifically designed to provide high-quality residential and nursing care to the elderly, including those individuals living with a dementia such as Alzheimer's disease. Located opposite the beautiful Burton Waters Marina, this purpose-built home offers stunning views of the boats and yachts on show as well as the Lincolnshire countryside.

Why not call to take a closer look and meet some of the lovely staff? Or you can call to book an appointment with Anne or Debra, or just call in if you prefer, ideally between 10am and 5pm, 7 days a week.

Group: Barchester Healthcare Ltd

Person in charge: Debra Owen (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Admission Information: Ages 18+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Internet Access

Latest Care Quality Commission* Report on Barchester Tennyson Wharf Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 30 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.6 Barchester Tennyson Wharf Care Home has a Review Score of 9.6 (9.582)

The Review Score of 9.6 (maximum of 10) for Barchester Tennyson Wharf Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 31 Reviews over all time. This Average Rating is also the rating value for Barchester Tennyson Wharf Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 27 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.582 for Barchester Tennyson Wharf Care Home is calculated as follows: ( (244 Excellents x 5) + (92 Goods x 4) + (29 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 366 Ratings = 4.582

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Tennyson Wharf Care Home is based on 27 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 27 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    21
  • Good
    9
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Tennyson Wharf Care Home?

  • Extremely LIKELY
    21
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Tennyson Wharf Care Home

  • Resident / Service User
    8
  • Daughter of Resident/Service User
    7
  • Wife of Resident/Service User
    4
  • Niece of Resident/Service User
    2
  • Partner of Resident/Service User
    2
  • more

Sadly Tennyson Wharf is very smart but doesn't quite deliver. My father complained of being cold overnight and decided to combat the problem by keeping his clothes on. Why wasn't this solved by turning up the heating and/or using more bedding? We tried ringing him and were told he'd phone back - it never happened. There was more but the above demonstrates the problem.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Unlikely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Poor

If all care were as good as this there would never be any bed blocking again. My wife spent her last days at Tennyson Wharf and I could not praise the staff highly enough. From the boss to the domestic staff they were all superb. They all offered to help and were always pleasant and cheerful.
Pricey but worth every penny.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Tennyson Wharf is an extremely good care home that benefits from an outstanding location by the Birton Waters. The care staff are very friendly and as a visitor, on a regular basis (3-4 times a week) I have been made to feel like one of the family. Sadly Mum doesn't take advantage of the many activities offered but she is treated with dignity and endless patience by those caring for her.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Since moving my client to Tennyson Wharf Care Home I've noticed a marked change in her mood and health. The care staff are always on hand and regularly check if she needs anything. The choice of activities are brilliant to keep her engaged. My only concern is that often other residents enter her room without asking.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Care / Support: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Good

Rooms: Good

I came here for two weeks respite care, following the death of my husband and dealing with all of the inevitable paperwork.

It has been a peaceful and happy break.

The staff are pleasant and helpful and as I am not just old, but ancient, makes life more of a pleasure.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

The staff are very kind and caring. The home has lots of facilities and the food is excellent. I didn't always get my breakfast at the time I would have liked.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Friendly caring staff.
Family centred care.
Beautiful environment and facilities.
Clean.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

The care home is expensive, sometimes there don't seem to be enough staff to justify the money. But all staff are without exception friendly and competent.
Occasionally messages don't get passed on, e.g. about taking residents out.
Sometimes the cleanliness of the bathroom and bedroom are not quite up to standard.
Activities staff do their best, perhaps not always tailoring to individual residents competencies and wishes. More trips out would be good.
Overall the home has a good atmosphere.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

A high quality care setting, providing the best experience to a variety of residents comforted by a range of life's challenges.
The staff, the team have always been attentive and engaging.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are excellent with a lovely location. I think the home is a fantastic place to be. It is like living in a 5-star hotel. I would book myself into it to be looked after!

Staff are all fantastic and are always helpful and everyone contributes to it being a great experience.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mother's admission (22 months ago) she has been cared for extremely well. The staff are professional and very caring. They are also very helpful and informative when I have needed any up dates regarding my mother's health and care. The building is very well maintained, always very clean and welcoming.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home is very clean and modern, most of the staff are friendly but sorry so many have left.

All rooms are large and very comfortable and most of the meals look very good.

The only thing is the price - very expensive.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

Above and beyond my/the family's expectations since mum became a resident earlier in the year.
It could easily be compared to a 5-star hotel with full board and assisted service.
Why can't the rest of the care industry aspire for an equivalent standard to give everyone in this situation the quality of life they deserve.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Your home is very nice, clean and accommodating. Staff friendly and nice.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband moved to Tennyson Wharf after being in hospital with a serious stroke which he had 27th Dec 16. The hospital just kept him "bed bound" all day long and he never progressed mentally or physically. Since he has been at Tennyson Wharf you can see he is more comfortable and because of this he is progressing (albeit slowly). He is being hoisted out into his wheelchair and/or recliner chair when he wants to. He now sits and plays dominoes, is writing and reading and is so happy with the regular staff. (Thumbs up every time they come in or go out). All the staff are so very friendly towards him and myself which all contributes to his self-esteem which was very low when he arrived at Tennyson Wharf. I am hoping for a really positive outcome. Before Tennyson Wharf we were all losing hope.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All the staff at Tennyson Wharf are kind, compassionate, amiable and supportive. Every effort is made to ensure the dignity and safety of residents. Care of a dearly loved husband could never be the same as if he were still at home looked after and cared for by loving family but this must be the very best next thing. The staff and management are at pains to support both the residents and the family and I'm assured it will become my second home too.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I am very happy with the care my aunt receives. The staff are efficient, professional and well mannered whilst also being lovely, gentle and caring. My aunt is very happy and settled and I have the knowledge that she is safe and well cared for by all staff.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent in every respect. Some small faults but not sufficient to affect the overall quality.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Excellent.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Neither Unlikely or Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Before she came to this care home, we visited a couple of others in order to make a comparison. They were not in the same league for all the reasons below. We were very impressed with the care and compassion she received here along with the other residents. Obviously, the hardest thing for all the residents is their loss of independence but in her case, she was definitely unable to care for herself and keep safe at home. When we visit she always seems content and relaxed and has a genuine rapport with carers and residents. Thank you for all you do.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff are very kind and I always find them very helpful, they look after my husband really well. Personal things sometimes disappear and then sometimes reappear, perhaps that's because residents wander into each other's rooms. The home is always spotless and my husband always enjoys his food.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely home - all should be this standard.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Debra Owen, General Manager at Barchester Tennyson Wharf Care Home responded to this review on 09 Jun 2017:

Thank you very much for the positive review. I will share this with my Residents and Staff Team.

My husband came nearly two years ago. In this time he slowly was going downhill but he has been happy here, being looked after well by staff. Staff care so well for the residents.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Debra Owen, General Manager at Barchester Tennyson Wharf Care Home responded to this review on 08 Jun 2017:

Thank you very much indeed. Your comments are welcomed. I will pass them onto my staff team.

10 days respite care in very quiet and comfortable surroundings.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very good quality staff. Many extremely caring and committed. Relatively limited movement of staff which is vital, as consistency and familiarity with residents with dementia. Facilities excellent and kept very clean. Rooms great size and very pleasant. Lounges are fabulous with 'proper' furniture...no plastic sets here. The only improvement I'd like to see is more physical activity. My mum has put on a considerable amount of weight, having been very physically fit on entering the home. This seems to be a neglected area. The reception area is sometimes unattended which makes it difficult for visitors to get in.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Care home clean, light and airy.
Staff always friendly and welcoming and helpful. Activities arranged daily for those residents who wish to participate. In comparison to other care homes in Lincoln, I would definitely recommend Tennyson Wharf Care Home

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

After a poor experience of care, my mother moved to Tennyson Wharf Care Home.
The difference in care and support has been truly amazing.
The staff are caring, compassionate and professional.
Nothing is too much trouble.
As a relative, I have been involved in all decisions relating to Mum's care.
My mother and the rest of the family have always been treated with respect.
Facilities are excellent.
I would have no hesitation in recommending Tennyson Wharf to anyone with a relative with dementia.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I'm finding it very satisfactory. Everyone is very kind. The food is very good. I can't complain.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My partner has been in Tennyson Wharf with dementia since November 2015 and prior to permanence, several times for respite. I can only say that I have been very fortunate to find such a lovely home for him. Everyone there is wonderful - administrative staff and carers alike.
The care is fantastic, the food is fantastic, the home is fantastic and my partner is superbly cared for and very happy in his own little world. Can I say anymore! Yes I would recommend - I've told my children that should I need care in the future there is only one place I wish to go!!

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Absoloutely home from home. I came to stay for a holiday and I've stayed here. I don't want to go home. My friend is also booked to come next week and I doubt she will go home too. Fabulous care, fabulous food and outstanding staff.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

One should expect the daily contact with the working world to slide, and Tennyson which is a no 1 care home, with superb staff and facilities.
I would prefer it being closer to the local services to be reached on foot. I also appreciate why it is not. I would recommend it to anybody.

How likely would you be to recommend Barchester Tennyson Wharf Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Debra

Debra Owen

Job Title: General Manager

Joined: 2013

Description:

My name is Debra Owen. I am proud to say that I am the General Manager of Tennyson Wharf. I am a Registered Mental Health Nurse with over 24 years of experience. My experience within Mental Health has been predominantly with Dementia Care with challenging behaviours, alcohol addictions and complex needs, along with Palliative Care.

My role is to manage all the daily operations within our Home and ensure that our Residents experience exceptional service and person centred care. Their well being and the quality of care is my priority ensuring the best possible outcomes for our Residents at all times.

Anna

Anna Baker - Merrils

Job Title: Head of Communities

Joined: 2015

Description:

Anna has worked for Barchester for just over one year and has two year’s experience of elderly care.She has a degree in Psychology and Sociology along with a PG Diploma in Nursing Studies for Mental Health. Anna’s hobbies include keeping fit, scuba diving and generally spending time with family and friends. She thoroughly enjoys working with the elderly and strives to make sure she can support the residents to lead a fuller life as much as possible.

Christine

Christine Collins

Job Title: Administrator

Joined: 2015

Description:

Christine has worked as a financial administrator in care for 14 years, last year at Tennyson Wharf she was responsible for the day to day finances and payroll.
Christine has qualifications in Business Administration and a Bsc(hons) in Natural Sciences. Her spare time is spent looking after her horses, rescue dogs, cats and various other animals. Her holidays are spent in Australia with her son, daughter-in-law and young grandchildren.

Antonio

Antonio Rodrigues

Job Title: Head of Maintenance

Joined: 2015

Description:

Antonio is our Head of Maintenance and he comes to us with fourteen years of experience in the care industry. His role is keeping residents and visitors safe, while making sure that the home is consistently at its highest standard of repair. In his spare time Antonio enjoys running and plays tennis.

Dawn

Dawn Bailey

Job Title: Head Chef

Joined: 2015

Description:

Dawn is our Head Chef who joins the team here at Tennyson Wharf with a wealth of catering experience. Dawn was military trained and latterly worked in the RAF as a chef. She is passionate about delivering freshly prepared, nutritious meals with a person centred approach. In her spare time Dawn enjoys keeping fit by running and visiting the gym, and she also has a young family to keep her busy.

Kelly

Kelly Westoby

Job Title: Head Housekeeper

Joined: 2015

Description:

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Tennyson Wharf Care Home