
My Aunt is treated with the utmost respect and privacy. I would definitely recommend itV D(Niece of Resident/Service User)

The staff are amazing, nothing is too much trouble and we are always sure of a smiling faceJo S(Wife of Resident/Service User)

Mum is treated with the utmost respect and dignityClaire D(Daughter of Resident/Service User)

My Aunt is treated with the utmost respect and privacy. I would definitely recommend itV D(Niece of Resident/Service User)

The staff are amazing, nothing is too much trouble and we are always sure of a smiling faceJo S(Wife of Resident/Service User)

Mum is treated with the utmost respect and dignityClaire D(Daughter of Resident/Service User)

Tennyson Wharf has been specifically designed to provide high-quality residential care for the elderly. Located opposite the beautiful Burton Waters Marina, this purpose-built home offers stunning views of the boats and yachts on show as well as the Lincolnshire countryside, and the gardens are extensive and tranquil.
The home offers a relaxed environment to all. Including residential care and those individuals living with dementia or Alzheimer's disease.
If you'd like to book...
Care Provided by Barchester Tennyson Wharf Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Tennyson Wharf Care Home for full pricing details and T&Cs.
Contact Barchester Tennyson Wharf Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sarah Noutch(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Visitors to report to reception
Parking
- Parking available on site
Barchester Tennyson Wharf Care Home Reviews (136)
Barchester Tennyson Wharf Care Home has a Review Score of 9.8 (9.806) out of 10, based on 18 reviews in the last 2 years.
Over all time Barchester Tennyson Wharf Care Home has 136 reviews.
The staff, without exception, cheerful, caring and attentive.
The food selection and quality very good.
I could fault nothing.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are very good, they can't do too much for you. The food is second to none. It's a pleasure to be here.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We thought that Tennyson Wharf facilities and rooms were excellent. The activities staff made sure my mum was included at all times. Our only concern was the doctor who visited the home requested blood pressure and blood glucose tests three times a day and this was never carried out without my mum buzzing and reminding them.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care home does an excellent job looking after people. Comfortable sitting area on second floor. Good job.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
After a nightmare week in hospital I needed to gain confidence before returning to live alone. Barchester Tennyson Wharf Care Home had a good reputation so I booked myself in for a week then a second. I have gained confidence, benefited from the good food and kindness and expert care. The home's biggest asset is its staff team who are splendid people, with nothing too much trouble unimportant need to me no patronising. I retired 29 years ago from residential care management, CQC lay inspector and other experience in care for older people. Here is a new concept of care to what I've experienced and I like it. Barchester Tennyson Wharf Care Home is an exceptional place with exceptional staff dealing with a variety of needs for vulnerable people. A good place, thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
As this is my fourth stay at Burton Waters residential home, I think that must speak for itself regarding satisfaction. The staff are always polite and helpful and will go the extra mile to sort out any problems a resident may have. If in the future I should need some temporary assistance of a personal nature away from home, Burton Waters would be my first port of call.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My children and I have all been very comforted and consoled by the kindness and concern of all of the staff and are super impressed by the treatment that my husband is receiving. We were initially very concerned that my husband was having difficulty settling, but the staff reacted promptly and with great care to our worries to ensure that he receives reassurance and attention which proved invaluable and effective. We are all most grateful.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My 95-year-old father-in-law was a resident for two weeks of respite care, following a fall and Covid isolation in the hospital, and quickly settled in extremely well. In his first experience of a modern care home, he was very impressed with the care and support he received. Visiting him, the family were warmly welcomed by staff and the management was outstanding in helping and guiding us through a potentially complicated and emotionally charged process. My 90-year-old mother-in-law, who suffers from dementia and Alzheimer's, had also been hospitalised due to Covid and the knock-on effects to her medication, but on release from hospital Barchester Tennyson Wharf were wonderful in organising the transfer, initially to a room on the same floor as her husband, but then a further move to Memory Lane when a room became available. The care, compassion and attention to the details of looking after these family members have been truly exceptional. At every stage, we felt supported by professional and knowledgeable people, for whom nothing seemed too much trouble and who really understood what we were trying to achieve. We are tremendously grateful and can wholeheartedly recommend Barchester Tennyson Wharf Care Home.
Thank you for taking your time to share your lovely review and positive comments. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your feedback to the team. Thank you.
Two weeks respite booked due to mother's shoulder injury, requiring care with most things. Nobody welcomed her on arrival or explained facilities etc. An information book in her room gave the only clues. District nurses, physiotherapy, and assessments booked by the home did not materialise. Resulting in her ulcerated legs worsening (one district nurse visit when four were booked). Despite several requests, she was showered only once. The home is attractive and staff friendly and pleasant. However, the right-hand knows not what the left is doing and the home is not adequately managed. Phone calls, emails, and a handwritten note at reception expressing our concerns were met with excuses. On departing nobody bothered to say goodbye.
I am sorry to read Tennyson Wharf did not meet the high standards we strive to provide all our residents. Thank you for taking the time to write this review and sharing your feedback. Feedback is extremely important to us to continually improve our service. I am aware of some comments you had...
Given the level of care as listed in the ratings, we hope that the staff are awarded at least a 10% pay rise.
Thank you for taking the time to leave our home a review. I will pass your comments and ratings on to our team.
My husband has dementia and other issues. He has been in Tennyson Wharf for six months. I am extremely happy with the care and attention he receives. All the staff are attentive and professional. The activities are varied and inclusive. The home is light and airy and feels like a hotel. The food is varied and nutritious and delicious. The garden is beautiful. He receives excellent care.
Thank you very much for your kind review, I will make sure your comments are passed to our team.
Following a hip replacement, I had a wonderful three weeks of convalescence at Tennyson Wharf. The Hospital's care was definitely sub-standard, so it was with relief and gratitude that I was welcomed into Tennyson Wharf and with the care and sympathy of all staff, who showed a real understanding of my needs.
From my first visit to look around until the day I departed, I was met with warmth, friendliness, kindness and compassion. Nothing was too much trouble; the surroundings were soothing and relaxing; the food was first rate and I had some lovely discussions with all sorts of different people. I could stay in my room all day if I wished, or join in with activities as much as I wished; the carers were always accommodating.
I can thoroughly recommend Tennyson Wharf, whether for a short stay or permanent residence and I consider myself extremely lucky to have stayed in such a happy, comfortable and accommodating setting, with exceptional staff, even for such a short time.
Thank you for taking the time to publish such a kind review. I will of course pass your comments to the team, and we wish you all the best in your continued rehabilitation.
Thank you.
Thank you very much for your kind review, I will ensure this is passed to our team.
A beautiful, well-kept home, in a great location, clean with a friendly atmosphere, and always a smile on the helpful carers. I would highly recommend it. All residents enjoy the cafe area where they can socialise and take part in the activities on offer.
Thank you very much for your kind review. I will pass your compliments on to our team.
My mum moved into Barchester Tennyson Wharf Care Home last October after a successful period of respite care following a broken hip. Last week my mum received the most devastating news, the suicide death of her son. From the moment I rang the home and spoke to the receptionist and then the manager, the entire team have been utterly amazing. The care, concern and thoughtfulness have been outstanding. Planting memorial bushes, flowers, endless chats and encouragement for my mum have made an unbearable time slightly more bearable.
Thank you for your lovely review. Our thoughts are with you all and we will continue to support you in any way we can.
From the beginning of our friend's residence all staff were very helpful, not only the care staff but kitchen, laundry, domestic, gardening, maintenance and administration staffs. She was treated with dignity throughout her stay. The activities available were appropriate, varied and sensitive. Management of her care was excellent, even when she was aggressive as part of her dementia journey. Liaison with the GP was good. The diet was varied, with menu options each meal. Catering staff responded to specific needs. Towards the end of her life, staff played video messages from a niece living overseas to her, and the parish priest was able to visit her in her room. The room she had throughout was fantastic and met her wishes for space and light with views over the marina. The home was always clean and well maintained. We had no concerns for her safety and welfare. The Covid-19 situation limited visiting for most of the past 18 months, communication with us was excellent. Thank you all.
The home smells nice, you can see the residents sitting around the main area chatting and they look very settled and happy.
The whole home is beautiful inside, the rooms are lovely, food is three courses, three times a day, a fabulous selection of food, drink, snacks, tailored to the residents.
My mother-in-law can be quite "challenging" let's call it and the staff are very sweet with her and ensure she has everything she requires.
Good communication from staff and management, nothing too much trouble.
It's so refreshing being able to have respite knowing that she is in the best care.
Thank you all, see you next year.
I cannot recommend Tennyson Wharf highly enough. The care and attention given by ALL members of the team are exemplary. The menu is very varied, nutritious and beautifully cooked and served. The views across the manor and the gardens are beautiful too!
I regularly visit a lady in this care home, she always looks well cared for clean and neatly dressed her room always looks clean and more importantly she always looks relaxed and happy in the home. She says the meals are good and she is always showing me something that she has made or telling me about the activities she has been doing.
My cousin was very confused and scared when she first came to Tennyson Wharf. But with the patience and care of the staff, she has started to show her old self, even though her memory is mixed.
Thank you for your lovely review regarding our wonderful staff. It is heartening to see your Cousin having settled so well here at Tennyson and to share her journey with you to ensure she continues to enjoy life and all we have to offer.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 March 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (34) & Events (5)
- 28 Jul 2026
Staff and residents at Tennyson Wharf in Burton Waters embraced their cowboy spirit as they celebrated National Day of the Cowboy, which took place on July 25th. This year marks...
- 27 Jul 2026
Dawn has been with us since the very beginning of Tennyson Wharf, a total of 11 ½ years. She has contributed so much to the lives of all at Tennyson...
- 27 Jul 2026
We had such a blast over the weekend as we were entertained by Jules and Jay, enjoyed pony rides from Comfort Horse Therapy, ate delicious treats from Bakes by Natalie...
- 13 Aug 2026Organiser: Barchester Tennyson Wharf Care Home
- 17 Aug 2026Organiser: Barchester Tennyson Wharf Care Home
- 26 Aug 2026Organiser: Barchester Tennyson Wharf Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Tennyson Wharf Care Home.
Meet the Team (8)

Hello, I am Sarah Noutch, General Manager at Tennyson Wharf. I first registered as a nurse in 2003. I began my career in the NHS working in the medical division. I came to Tennyson Wharf having worked at Barchester’s Lancaster Grange care home as General Manager.
I am passionate about delivering good quality, personalised care. This is reflected within the fantastic team we have here at Tennyson Wharf. I am always available for a coffee and a chat, and welcome you to meet our care team and view our home.

Hi, my name is Nicola Hodson. I am the Deputy Manager at Tennyson Wharf.
I began my caring career in 2007, working in a small care home, developing my skills and knowledge while working in various roles. I gained my NVQ5 in Leadership and Management in 2019.
I started working at Tennyson Wharf in 2023 and have been promoted twice. I was also nominated for the Regional Carer of the Year 2025.
I have a passion for dementia care, and I enjoy spending time with residents, helping them to feel valued and even joining in with a puzzle.

Karen joined Tennyson Wharf in April 2022 as the home`s Administrator. Previously, Karen worked for another care provider for 20 years, so she comes with tons of experience.
Karen enjoys being able to help and support people and is pleased to be able to do this as part of her job role at Tennyson Wharf, and gets satisfaction from being able to offer help to the lovely residents and their families with anything relating to finances or administration, as well as interacting with our residents on a daily basis to make their lives more enjoyable.
In her spare time, Karen enjoys spending time with her family and going for long walks with her dog. Karen also likes travelling and holidays, especially to the Greek Islands, Skiathos and Zakynthos being 2 of her favourite destinations to date.

Andrew joined the Tennyson Wharf family in February 2023.
He has over 30+ years of experience working in Maintenance within the Hotel industry, but decided he wanted a change.
Andrew is settling into his role at Tennyson Wharf very well, and nothing is too much trouble. He has a passion for helping others and loves engaging with our residents and staff.
In his spare time, Andrew is a lover of the outdoors and walking.

Michelle has had extensive years of experience in the cleaning industry before coming to join the Tennyson Wharf team as a care assistant for 3 years, before taking on the role of head of housekeeping in July 2021.
Michelle loves to ensure the home is kept clean for our residents and their relatives to enjoy when they come to visit. Her favourite part of her job is working alongside a great team and spending time with the residents, learning about their lives and what is important to them.

I have worked at Tennyson Wharf for nearly 10 years now.
starting as a Care assistant and working my way up.
I am currently completing my NVQ 3.
As team lead, I am responsible for the health and well-being of those in the residential units at the home.
I love my role because I can make a real difference in people's daily lives, and I am proud of leading a team that works together to provide the best possible care

Jess Payne is one of our Team Leaders and also a Dementia Champion. She supports the management team, drives improvements and has lots of dementia experience.
Jess is very patient and kind, and when she is not working, she enjoys spending time with her family.

Hi, my name is Rebecca. I started working at Tennyson Wharf in July 2024.
Previous to starting at Tennyson Wharf, I have lived in many countries and worked as a supply teacher and administrator in Bahrain in the Middle East - I have also worked in scouting programme groups in both the USA and UK.
Whilst I have worked with children for a lot of my life, working with the elderly is always something I have been passionate about. I believe that everybody has a story to tell, and our residents' life stories all add value to Tennyson Wharf.
Outside of work, I enjoy walking, gardening and going to the cinema.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Tennyson Wharf Care Home to verify any information. View our terms and conditions. Barchester Tennyson Wharf Care Home has an Enhanced Service -more info.