
Very caring, friendly staff. My aunt is well cared for and happy. Thank youTracey C(Relative of Resident/Service User)



Very caring, friendly staff. My aunt is well cared for and happy. Thank youTracey C(Relative of Resident/Service User)



Mountfitchet House is a purpose-built care home set within the Essex countryside. The skilled team deliver residential, nursing and dementia care, as well as respite and sensitive end of life care.
Residents enjoy a great lifestyle thanks to the luxury facilities, including a café, pub, cinema room and hair salon. The home is divided into four suites, each with its own lounge and dining room. The bedrooms are spacious with a...
Care Provided by Mountfitchet House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mountfitchet House for full pricing details and T&Cs.
Contact Mountfitchet House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Mountfitchet House Reviews (95)
Mountfitchet House has a Review Score of 9.8 (9.768) out of 10, based on 28 reviews in the last 2 years.
Over all time Mountfitchet House has 95 reviews.
Joining in all activities making freinds. Which she always struggled with. for us as a family I can't recommend it enough.
Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that Mum is happy here.
My father's comment "i can't find any faults" this is the first time for respite care and we were both anxious about how dad would settle we needn't have worried. Everyone is so kind and helpful. He is enjoying the food and when asked how was lunch he says perfect. I will now be able to go on my week's holiday without any worries
Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.We were happy that you enjoyed your time away and that Dad enjoyed his 'holiday' with us here at Mountfitchet House.
Thank you so much for how you welcomed and settled my aunt and cared for her in her last few months. The whole family are vey grateful.
Hi thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Mum arrived at Mountfitchet House post her operation at Stevenage Lister Hospital. Mountfitchet House was always our first choice for Mums care because of the amazing reviews that had posted about your facilities and the proximity to where Mum and Dad lived.. The approach and delivery show real compassion and understanding or ours, and mums needs. Having moved mum into the home, this empathy and tireless dedication shown by all the staff to Mum, Dad and the rest of the family was really very kind and of great comfort to us knowing that Mum was in a safe environment.
Mum's time at Mountfitchet House came to an end all too soon, again the compassion during her last days and then the day of her leaving, the care, dignity and emotion displayed, the guard of honour assembled was so humbling to us
Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother is looked after with the most respect and dignity anyone can wish for. She has been in the home for a number of years and is so happy. Excellent home and staff are all wonderful.
Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother is adapting to her new surroundings. The staff are lovely, polite and helpful.
Very happy with the nursing staff.
The only criticism is Mum needs to be hoisted more into a chair.
Will keep an open mind about her future here but so far so good!
Thank you for taking the time to leave your lovely feedback regarding Mountfitchet House. Your feedback is greatly appreciated by the team, and I am pleased to read of yourself and your mum's positive experience.
At Care UK we are always open to feedback whether that be positive or constructive,...
Overall Mountfitchet House is an excellent care home. From the receptionist to all the staff, it is very welcoming and friendly. The initial impression as you walk in is very good and the rooms with their en-suites are also very good. The cinema room, cafe and hairdressing salon are always well used and the lounge and dining areas are very nice. There is a lovely garden with plenty of seating. The staff are excellent and go above and beyond to care and keep the residents happy with activities.
Thank you very much for taking the time to leave us feedback about your experience at Mountfitchet House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We were able to move our mum into Mountfichet House for end-of-life care and could not have asked for better care in that time. Every member of staff made us feel that our mum was their priority and their care also extended to us at a very difficult time. Being able to visit at any time of day or night was especially helpful. With special mention to the staff. Admission was also dealt with very smoothly, despite was felt like stressful circumstances. Highly recommended.
My mother-in-law has been a resident at Mountfitchet House for a year. We moved her down from North Yorkshire to be near family after her husband passed away. We see how happy and content she is. I also see what great care she receives. The home is such a nice environment for visitors and residents. Thank you.
Thank you so much for taking the time to leave us feedback about your experience at Mountfitchet House - we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Overall experience of a 2 week respite stay for my Mum was very positive and I always felt that she was safe and well cared for in a very clean and well-organised environment. Mum herself seemed content and happy during her stay. All the staff were always extremely friendly, polite and helpful at every stage. I was contacted in advance by the activities organiser to check if I was ok with Mum going on a trip out to see some animals. It was appreciated that they took the time to make this call. Mum was engaged in a number of activities during her stay, some photos of which could be seen on Facebook. Minor negatives would be some difficulty at times in being able to speak to Mum. Maybe a landline phone in the room could be considered in future. Also some unawareness amongst staff that Mum was leaving on her last day. A big positive was the fantastic communication between the family and our main contact at the home who has always answered all of our questions and kept us fully informed.
Thank you for sharing your review, we are delighted to hear overall the respite stay went well. We apologise there was some confusion over your mum's leaving date and regarding a phone line, this is something we can do for residents who stay with us permanently.
As family members, we have experienced nothing but caring, kindness and dignity from everyone in Mountfitchet House. The communication and friendliness have been excellent.
Thank you so much for your lovely review of the home. At Mountfitchet House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mum seemed very happy at the home and the care from the staff was outstanding. Watching Mum enjoy playing bingo and making pizzas having her nails done just showed how much she enjoyed being there. She also made a few friends as well.
Thank you very much for taking the time to leave us feedback about your experience, We're so pleased to hear that your Mum enjoyed her stay with us at Mountfitchet House.
Generally very good. Would appreciate a fresh water jug and glass every morning. Better internet connection.
My mother has settled well into life at Mountfitchet House Care Home. This is a result of the level of care she is receiving which is delivered with compassion and dignity. Every request is met with a smile. Nothing is too much trouble for the staff.
From the first point of contact with the customer relations manager to the activities team, the nurses, carer and cleaners, my mother and I have been treated as friends. The home provides a very calm ambience, and the staff are always ready to help or support both residents and visitors. A few teething problems have been resolved by a very competent team.
Hi Alison, thank you very much for taking the time to leave us this lovely feedback. At Mountfitchet House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your's and your mother's experience with us has been a positive one.
Lovely, friendly people in a great environment.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Mountfitchet House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
You will see by my ratings that my experience is excellent, more than that, my mother is safe and well cared for. It's a great relief for me, being her only child.
Hi Jenny, thank you very much for taking the time to leave us feedback about your experience. At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and you feel happy with the care we provide.
We are very happy with the standard of care and friendliness of the staff. Mum has no complaints and enjoys the food and service. There is always a good programme of activities and someone usually available to escort Mum round the garden.
Superb service as soon as we approached. Helped immensely with the transition from selling the house to permanent residency. Units feel like family homes with a cosy lounge and dining room attached. Serviettes on tables, lovely pictures. Staff are the same people and have got to know my mum very quickly and her likes and needs and have helped me and family. Daily activities are fun. I could not have found a nicer home for my mum.
Thank you very much for your kind words, we are over the moon to hear you're happy with the care, facilities and lifestyle on offer at Mountfitchet House.
Mum feels really safe and well looked after. All the staff are lovely and treat her very kindly. Accommodation is of a very high standard, and the food is of high quality. All of the family are very happy with this home. Thank you to everyone.
Thank you for taking the time to leave us feedback about your experience.
At Mountfitchet House, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that the whole family is happy with the decision.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 August 2023Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (50) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mountfitchet House.
Accreditations
There are no accreditations posted yet for Mountfitchet House.
Meet the Team (0)
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