
Very caring, friendly staff. My aunt is well cared for and happy. Thank youTracey C(Relative of Resident/Service User)



Very caring, friendly staff. My aunt is well cared for and happy. Thank youTracey C(Relative of Resident/Service User)



Mountfitchet House is a purpose-built care home set within the Essex countryside. The skilled team deliver residential, nursing and dementia care, as well as respite and sensitive end of life care.
Residents enjoy a great lifestyle thanks to the luxury facilities, including a café, pub, cinema room and hair salon. The home is divided into four suites, each with its own lounge and dining room. The bedrooms are spacious with a...
Care Provided by Mountfitchet House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mountfitchet House for full pricing details and T&Cs.
Contact Mountfitchet House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Mountfitchet House Reviews (95)
Mountfitchet House has a Review Score of 9.8 (9.768) out of 10, based on 28 reviews in the last 2 years.
Over all time Mountfitchet House has 95 reviews.
Having made the difficult decision that it was time for Dad to have full-time dementia care, I first visited Mountfitchet House, and I knew that he would be in a really caring and supportive environment - not just for him but also for myself. The atmosphere is calm, and all the staff are absolutely fantastic. Mountfitchet House has excellent facilities, and I know for sure that my dad is well cared for and feels- and is safe.
Thank you for your lovely review, we work hard to create the best-in-class experience for care and lifestyle. We are glad to hear your dad feels safe at Mountfitchet House.
Very caring and professional staff.
We already knew Mountfitchet House, they're having cared for my uncle previously. In particular, residents are offered a range of activities, without pressure. Accommodation is excellent and staff are always pleased to try and help.
Mu husband, who suffers from dementia, has been a resident of Mountfitchet House for the past three months. I am very happy with the standard of care he receives. The staff are kind, caring, pleasant and empathic. They perform a difficult job whilst displaying patience and treating the residents with dignity. The gardens are a delight for those residents who are able to take advantage of them.
When I first visited Mountfitchet House we were only seeking a care home for a short period, but I have been very impressed by the quality of service offered and the professionalism and care demonstrated by all the team. I would not hesitate to recommend Mountfitchet House to anyone seeking a care home for themselves or a relative.
This all comes at a rather high price, but Mountfitchet House is significantly better than most alternatives in the area, in my opinion.
When you enter the home, there is a feeling you get that is unrelated to any fixtures and fittings but simply the undeniable warmth and sense of community, especially evident when entering Mum's wing.
My mum has been very well looked after and continues to prosper despite her dementia.
Mountfitchet House.
I would just like to say that given the difficulties the staff are all working under, my mum has settled in really well. I would like to say a big thank you for all the hard work, diligence and professionalism during this time. The manager, nursing staff, customer care team, all the care staff, receptionists, catering and cleaners are a credit to this facility as they are all doing a great job. Thank you.
My brother moved into Mountfitchet on the 13th July 2021 and our family noticed a great difference in him after just one week of him being a resident. He is so happy and content and now has a quality of life again as the staff involve him in activities, trips out and just generally being there for him if just for a chat. He is extremely well cared for and I no longer wake up worrying for him as I know he is in very good hands. The staff are amazing and kind and accommodate everything they can and I cannot thank them enough for giving him a lovely life and I am extremely grateful to all. I bless the day I found Mountfitchet and highly recommend this care home, I wouldn’t put my bother anywhere else.
Since my nan went into Mountfitchet House she has been so settled and so happy. The staff make so much effort to play games, motivate them, keep their minds stimulated, and do activities with them. The staff are friendly and show a genuine interest of care towards residents and our overall experience since my nan came to Mountfitchet House is we couldn’t recommend them enough.
Thank you so much for your kind words Sarah, they mean the world to us as we know how special your lovely Nan is to you and your family. We've loved getting to know Nan so well; she's such a wonderful character and makes us all smile and laugh on a daily basis! Thank you again!
This is a very well managed home with well-trained staff who care for my sister with dignity. Throughout the pandemic, they have made every effort to facilitate contact with family. The accommodation is modern and well-appointed, and the security, although not really relevant in my sisters care is very good. My sister had previously been in another care home where the care was not of the standard of Stansted Mountfitchet.
Thank you for taking the time to complete your review Jim, we appreciate your feedback and kind words. We're so pleased that your sister has settled well here and everyone is happy with the standard of care she is receiving. Thank you again!
Mountfitchet House is an outstanding care home with staff who really care. My mother was there for 7 weeks and I could not fault the home in any way. I have been to many care homes in my professional life and personally and this home is right up there. Clean, nice rooms, very caring staff, good communication with family. I would recommend this place without reservation.
Thank you for taking the time to complete your review, Jennifer, we really appreciate your kind words and positive feedback. It was a pleasure looking after your mother, it was wonderful to watch her grow in confidence and get back home! She's more than welcome to come and stay again if ever she needs us.
My husband was admitted to Mountfitchet House on the twenty fifth of March. He had had an extremely difficult and distressing six weeks in hospital. I had already formed a very good relationship with Mountfitchet House for several months, in case my husband needed respite care in the future. When my husband needed what amounted to an emergency admission, the staff bent over backwards to facilitate this in every way. They were presented with a difficult situation but immediately started dealing with it. From the moment he arrived he was welcomed with open arms. The communication has been excellent. I have already thanked everybody for their kindness, care and have said how much it means to my husband and all our family. It has made all the difference. Everyone I speak to gives Mountfitchet House glowing reports. We are full of gratitude and will recommend it whenever we have the opportunity.
Janet, thank you ever so much for your wonderful review. I am so pleased that you and the family are happy with your husband's care and the communication with the home, right from the beginning. Making such a positive difference to the family and to your husband is what we're here for; I'm very happy we've been able to support you all.
She has taken great pleasure from the gardens ,which are beautifully presented. She particularly likes the brightly painted seat with her name on it. Obviously visiting has been challenging over the last year but wherever possible the lovely team on St Mary’s have enabled window visits and video calls. This gives us a feeling of her life and how she is. It is reassuring to see that she is happy and content.
Thank you for the wonderful review Neil, and for taking the time to complete it. Mum is such an important part of the little community in St Mary's, loved by both residents and staff! Looking forward to welcoming you all back in soon - we can't wait to throw a big summer party for everyone once restrictions are lifted, and you, Mum and the rest of the family can enjoy the gardens together!
It has been a big upheaval for her and the nursing team are working hard to help her come to terms with it emotionally, as well as providing excellent nursing for her complex physical needs.
Above all, they seem to make time to talk and provide reassurance and to make sure that those little – but so important – things like hair styling are done.
I am very appreciative of the fact that the staff and the nursing team have all kept me up to date and have been friendly and easy to contact by phone when I’ve had any concerns.
The same is true of the customer relations manager, the overall home manager, who truly ‘went the extra mile’ by helping me to fill in a complex 37-page disability benefits form.
My sister has only been in Mountfitchet House for a month, but I believe it's the best choice I could have made for her.
Thank you for such wonderful feedback, we really appreciate the time taken to leave us a review. Although a big upheaval for her, your sister has done so well to settle in so quickly and we have enjoyed supporting her and the family, throughout the move.
We receive a call fortnightly to discuss Mum's ongoing condition, her medication and any other medical issues that need to be addressed. Should Mum become ill we receive a call straight away to inform us what has happened and if necessary we can visit if it is felt that it would benefit Mum.
Should we have any questions regarding the facilities their Customer Relations Manager is quick to respond and has been a great help to us understanding what is possible regarding care and what is happening with Mum.
Thank you to all staff.
Thank you for your review Carol, I'm so pleased you feel so happy with Mum's care, she's been a pleasure to get to know and help settle in. I'll pass your thanks onto the whole team, especially those up on nursing - they'll really appreciate your kind words!
We experienced yet another example of unparalleled care and kindness this week. Our dear Mum was taken poorly just before 8 pm and had to be seen by the paramedics and then taken to hospital. The lovely team leader of Guernon stayed with Mum for 2 1/hours after her shift ended as Mum was concerned and of course we were not allowed to go to be with her. She was back at the home at 8am and on the phone to the hospital to check on mum having not left until after 10.30pm. As a family, we are overwhelmed by the kindness and care - if we are not allowed to be there with Mum; she couldn’t be receiving better care. Thank you from the bottom of our hearts.
Thank you so much for your review Jane, I've passed on your feedback to the Team Leader on Gernon who was really touched by your words. Mum is like family to us all; we're so pleased you feel she couldn't be receiving better care.
Thank you so much, team...
Thank you for your kind words Hugh, they mean so much to the team here at Mountfitchet House. Our thoughts and prayers are with you and your family.
The home has made every effort to maintain communication with the family both through their Facebook page and facilitating electronic face to face conversations.
She has been given haircuts as one of the carers have that skill and her nails are regularly painted; she looks amazing - way better than me!
Everybody I have spoken to has been helpful and enthusiastic.
Residents have been assisted to go outside to join in the "clap for carers", this gave Mum some sense of being in the community.
I am very impressed at the care and patience of all the staff, they can't wave a magic wand, but they do try everything in their armoury to engage and lift the spirits of Mum and all the residents.
Thank you for your lovely review Jacqui, I'm glad you're happy with the care we've been giving Mum throughout the pandemic! We're very fond of Mum and continue to laugh with her daily - she's even walking to our cafe to meet with the staff for coffee now!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 August 2023Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (50) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mountfitchet House.
Accreditations
There are no accreditations posted yet for Mountfitchet House.
Meet the Team (0)
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