Mountfitchet House

What an amazing place, keep up your brilliant standards and thank you for everything. God bless all of you.

I know when I walk out those doors after visiting my heart feels happier knowing she is being genuinely well loved and cared for in my absence. I could not ask for any more for my darling mummy. Thank you to every one of you for all that you do for us all. I will forever hold a special place in our hearts and if my mum could tell you also in hers.

Very positive. I feel great, care is being made to look after my father. Thank you.

I made the right choice of care home.

The staff are very good and friendly. The rooms are like hotel rooms. All in all would recommend to everyone who needs this service.

The home is clean and welcoming, staff are attentive and friendly, especially the receptionists. Carers and nurses are never too far away in my nan's suite and are always attentive and able to help at a moments notice.

Each visit we have is great. The staff are friendly and the care is excellent. The coffee shop is great, especially to get someone off the unit who struggles to go out. Would highly recommend.

Very much appreciated.

It is a very nice and clean home. They take care of my wife.

My Father was admitted as a resident in November 2017 in the nursing care/dementia unit. After a relatively short stay, my Father passed away in February 2017.

I am unable to comment too much on Activities, due to his deteriorating condition, but we did enjoy Christmas entertainment which we shared with him and will remember with pleasure.

Thank you to everyone.

My Mum came here originally for respite but has now decided to stay full time. She has early stages of dementia and mobility is poor. Since she has been cared for here, had regular drugs and regular food, coupled with a high level of care she is physically better than she has been for years. The care she receives is made personal to her needs and is of a high standard from some lovely compassionate carers. The team here do all they can and more to ensure care is carried out with dignity and try and stimulate the patients as best they can. The home is immaculate and has a lovely feel about it.

I have found the home to be very clean. My dad has had the very best of care - but I do think sometimes, this is lacking at the weekend, when agency staff are on duty. When he needs one-to-one care, it always seems to be in place. Overall, I am very happy with this care home.

I have been visiting a friend once a week for the last year and a half. I've visited a few care homes before and so far this is the nicest home I've visited. I would be comfortable recommending Mountfitchet House to anyone and would also be happy to stay there myself should the need arise.

My sister suffers from dementia, her general health deteriorated as she was not looking after herself and losing weight through not eating or drinking. The care she receives has turned things around. She has gained weight and is much happier, enjoying being with people and not feeling lonely. The staff treat residents with respect, maintaining their dignity despite dementia. The activity organiser helps to maintain normal activities eg. going to a garden centre or a pub, as well as activities based in the care home.

My family have found the care home very nice - warm and comfortable, the staff are caring and helpful. My husband and I celebrated our Diamond 60th Wedding Anniversary on the 27th of October. The care home provided the accommodation for a family party. My daughters arranged with the chef the food etc and we all had a very lovely time. I personally don't know what the cost was, but everything was most satisfactory. Obviously, mistakes have been made at times, but the standard of care etc is good and my husband is happy.

Mountfitchet House is a bright, airy and well-equipped home, where my father received excellent care for the last months of his life. During this time his needs were met sensitively, with a smile, time for a joke and a chat when he was able and most importantly he was always treated with dignity and respect. His friends and family were always welcomed at whatever time we visited and kept well informed as to his day to day condition. During the last few difficult days, we received caring support and comfort from all staff and when we needed to leave his bedside we could do it with confidence that he was being well looked after and he was in fact rarely left alone. The staff selected music from his collection for him to listen to and even spent time sitting and reading to him. I cannot fault the care that Dad received at Mountfitchet House and will always feel grateful that he spent his final weeks in such a caring, supportive environment.

We, as a family, who visit regularly find that the home is very welcoming clean and family orientated. There are always the extra little touches. My husband is completely dependent on the staff for everything. One example he does love music and being bedridden they even arranged for the gentleman who was giving the residents a concert to visit my husband in his room and play for him personally so touching. The medical care is excellent too. We would definitely recommend this home.

My dad is in Burnells section he is 95 years old, has macular degeneration of both eyes, dementia and incontinent. I have looked after him for 12 years. It was very hard to place him in a nursing home but they were wonderful, caring and knew how difficult it is to let go. They visit him daily, talk to him and gave him a lovely birthday. I cannot praise them enough. My dad is very lucky to be in such a caring facility.

The care was excellent and my husband enjoyed the food. Unfortunately my husband was 6ft tall and had long legs so the bed was a bit too short for him. I would recommend two or three longer beds or adaptable beds which could be used.

From the very first moment we felt that my mum would be cared for in here and when she moved in, it actually was just that. My mum has been very well cared for from the beginning and every day since. I am very happy about all the care she has received and is still receiving.