Mountfitchet House

Coltsfield, Stansted Mountfitchet CM24 8LH
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9.7 85 Reviews
  • Mountfitchet House, Stansted Mountfitchet
Mountfitchet House is a purpose-built care home set within the Essex countryside. The skilled team deliver residential, nursing and dementia care, as well as respite and sensitive end of life care.

Residents enjoy a great lifestyle thanks to the luxury facilities, including a café, pub, cinema room and hair salon. The home is divided into four suites, each with its own lounge and dining room. The bedrooms are spacious with a private ensuite bathroom, and outside there are beautiful, landscaped gardens – perfect for residents to relax in.

Located in a small village near Stansted, the home has great links to major motorways and a regular train service to London and Cambridge. The team strives to ensure residents continue to lead fulfilling and enjoyable lives by getting to know each resident as an individual, tailoring every aspect of their care to their unique needs and tastes.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1854
  • Self-Funded Residential Dementia Care: from £1939
  • Self-Funded Nursing Care: from £2094
  • RESPITE Self-Funded Residential Care: from £2064
  • RESPITE Self-Funded Residential Dementia Care: from £2149
  • RESPITE Self-Funded Nursing Care: from £2304

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Mountfitchet House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Joanna Duke (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Mountfitchet House Reviews (85)

9.7

Mountfitchet House has a Review Score of 9.7 (9.713) out of 10, based on 23 reviews in the last 2 years.
Over all time Mountfitchet House has 85 reviews.

Overall Experience
  • 73
  • 11
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Date Published
  • 85
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  • 23
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Reviewer Connection to Mountfitchet House
  • 32
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Total of 85, showing 61-80
Review from Zoe E (Sister of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family needed to find a nursing home that provided palliative care for our sister/mother. We were worried about her fitting in when most other residents were 20+ years older than her. The rooms are clean, fresh, bright and well-equipped. The care provided by Mountfitchet House is exemplary. Everyone
is treated as an individual and the staff are the most attentive, caring people you could wish for. We could not have wished for a better place for my sister to spend the last 6 weeks of her life.
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Review from Peter W (Friend of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting a lifelong friend, I have been watching and been involved in recent activity. The team at Mountfitchet are taking the residents on a virtual cruise.
Everyone is involved and really enjoying it. Staff are dressing up to represent the countries and everyone looks like they are having fun.
Also
popped into the fete, great day.
My friend is very settled and happy - really pleased to see this.
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Review from Linda W (Daughter of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 96, has dementia, poor hearing and very limited sight so communication is very difficult. Following the fete at Mountfitchet House last Saturday, the next day I found my mother in a profoundly animated and happy state. She remembered all the little children, balloons and brass band. She
repeatedly said how wonderful her day had been. She then went on to recall happy times beside the sea with our family and dancing with my father. It was truly a breakthrough and a tribute to the care staff who must have got her involved and to everyone who put together such a great day - thank you all so very much!
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Review from Heather W (Daughter-in-law of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law was fortunate to be accommodated for a short period of palliative care at Mountfitchet House. Every single member of staff looked after her so well. They were kind, respectful and went above and beyond to make her last few weeks the best it could be. They also looked after us and her
husband, feeding us too!
What an amazing place, keep up your brilliant standards and thank you for everything. God bless all of you.
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Review from H Y (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mountfitchet House care home has completely changed my opinion of care homes. The love, attention, care and support it not only displays to my mother on a daily basis but our entire family, makes an otherwise painful heartbreaking experience just that bit easier.
I know when I walk out those doors
after visiting my heart feels happier knowing she is being genuinely well loved and cared for in my absence. I could not ask for any more for my darling mummy. Thank you to every one of you for all that you do for us all. I will forever hold a special place in our hearts and if my mum could tell you also in hers.
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Review from Oliver E (Son of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very positive. I feel great, care is being made to look after my father. Thank you.
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Review from Nina W (Daughter of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class residence, I feel very satisfied that my mother is being well looked after.
I made the right choice of care home.
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Review from P H (Friend of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good and friendly. The rooms are like hotel rooms. All in all would recommend to everyone who needs this service.
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Review from Adam K (Relative of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and welcoming, staff are attentive and friendly, especially the receptionists. Carers and nurses are never too far away in my nan's suite and are always attentive and able to help at a moments notice.
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Review from Heather D (Relative of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each visit we have is great. The staff are friendly and the care is excellent. The coffee shop is great, especially to get someone off the unit who struggles to go out. Would highly recommend.
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Review from Joy C (Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a coeliac.
The catering manager and her team managed my gluten free menu requirements very well.
They went to a lot of trouble getting my food and making is very interesting and tasty.
Very much appreciated.
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Review from Jas S D (Husband of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a very nice and clean home. They take care of my wife.
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Review from Allyson B (Daughter of Resident) published on 7 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was admitted as a resident in November 2017 in the nursing care/dementia unit. After a relatively short stay, my Father passed away in February 2017.


During that time he was treated with the utmost care, consideration and dignity. My family visited on a daily basis and were also treated

in the same way - the Nursing staff at all levels, and including management and ancillary staff, showed compassion and understanding during this difficult and heart rendering time.
Our only disappointment was that my Father was unable to 'enjoy' the excellent facilities provided.
Our family will always remain in the debt of Mountfitchet House who made my Father's last days as comfortable as possible with staff who could not have treated him or us any better.
I am unable to comment too much on Activities, due to his deteriorating condition, but we did enjoy Christmas entertainment which we shared with him and will remember with pleasure.


Thank you to everyone.

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Review from Michelle C (Daughter of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum came here originally for respite but has now decided to stay full time. She has early stages of dementia and mobility is poor. Since she has been cared for here, had regular drugs and regular food, coupled with a high level of care she is physically better than she has been for years. The care
she receives is made personal to her needs and is of a high standard from some lovely compassionate carers. The team here do all they can and more to ensure care is carried out with dignity and try and stimulate the patients as best they can. The home is immaculate and has a lovely feel about it.
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Review from Sandra B (Daughter of Resident) published on 23 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home to be very clean. My dad has had the very best of care - but I do think sometimes, this is lacking at the weekend, when agency staff are on duty. When he needs one-to-one care, it always seems to be in place. Overall, I am very happy with this care home.
Reply from Samantha Debenham, Marketing Support Administrator at Mountfitchet House

Thank you very much for your comments Sandra. We’re grateful for the feedback and delighted that you are pleased with the cleanliness of the home and standard of care your dad receives. With regards to staffing levels, I would like to assure you that we do a full dependency analysis for each resident, which is used to plan staff deployment accordingly throughout the week, 24 hours a day. This is to ensure that the care is safe and appropriate for each resident’s needs. We take your concerns and feedback seriously and would like to thank you for sharing your views.

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Review from K M H (Friend of Resident) published on 23 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting a friend once a week for the last year and a half. I've visited a few care homes before and so far this is the nicest home I've visited. I would be comfortable recommending Mountfitchet House to anyone and would also be happy to stay there myself should the need arise.
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Review from Sheila C (Sister of Resident) published on 15 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister suffers from dementia, her general health deteriorated as she was not looking after herself and losing weight through not eating or drinking. The care she receives has turned things around. She has gained weight and is much happier, enjoying being with people and not feeling lonely. The staff
treat residents with respect, maintaining their dignity despite dementia. The activity organiser helps to maintain normal activities eg. going to a garden centre or a pub, as well as activities based in the care home.
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Review from Shirley G (Wife of Resident) published on 9 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family have found the care home very nice - warm and comfortable, the staff are caring and helpful. My husband and I celebrated our Diamond 60th Wedding Anniversary on the 27th of October. The care home provided the accommodation for a family party. My daughters arranged with the chef the food etc
and we all had a very lovely time. I personally don't know what the cost was, but everything was most satisfactory. Obviously, mistakes have been made at times, but the standard of care etc is good and my husband is happy.
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Review from Angela (Daughter of Resident) published on 27 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mountfitchet House is a bright, airy and well-equipped home, where my father received excellent care for the last months of his life. During this time his needs were met sensitively, with a smile, time for a joke and a chat when he was able and most importantly he was always treated with dignity and
respect. His friends and family were always welcomed at whatever time we visited and kept well informed as to his day to day condition. During the last few difficult days, we received caring support and comfort from all staff and when we needed to leave his bedside we could do it with confidence that he was being well looked after and he was in fact rarely left alone. The staff selected music from his collection for him to listen to and even spent time sitting and reading to him. I cannot fault the care that Dad received at Mountfitchet House and will always feel grateful that he spent his final weeks in such a caring, supportive environment.
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Review from Doreen P (Wife of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We, as a family, who visit regularly find that the home is very welcoming clean and family orientated. There are always the extra little touches. My husband is completely dependent on the staff for everything. One example he does love music and being bedridden they even arranged for the gentleman who
was giving the residents a concert to visit my husband in his room and play for him personally so touching. The medical care is excellent too. We would definitely recommend this home.
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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Mountfitchet House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Mountfitchet House is calculated as follows: ( (203 Excellents x 5) + (53 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 268 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mountfitchet House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

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Joanna Duke

Job Title: Home Manager

I started my career as a healthcare assistant before training and qualifying as a nurse. That was 24 years ago, and, since then, I’ve worked in the NHS and in the private sector. I’ve worked in many different areas of nursing, from paediatric intensive care to end of life and dementia care, and also in management.


I joined Care UK because I wanted to bring my skills and experience to benefit an exciting and forward-thinking care organisation. I love the idea, at the heart of Care UK’s ethos, of fulfilling residents’ lives. I think it’s something everyone can understand and get behind. It motivates the entire team, whatever role they do.


The best part of my role is seeing residents happy and satisfied, and seeing my team’s pride in the way they help others to live happy lives and achieve their wishes.


Away from work I enjoy all sorts of things from holidays and sightseeing, to gardening, baking, watching sports, and going to the theatre, art galleries and museums.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mountfitchet House to verify any information. View our terms and conditions. Mountfitchet House has an Enhanced Service - more info.