Mountfitchet House

Coltsfield, Stansted Mountfitchet CM24 8LH
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9.7 85 Reviews
  • Mountfitchet House, Stansted Mountfitchet
Mountfitchet House is a purpose-built care home set within the Essex countryside. The skilled team deliver residential, nursing and dementia care, as well as respite and sensitive end of life care.

Residents enjoy a great lifestyle thanks to the luxury facilities, including a café, pub, cinema room and hair salon. The home is divided into four suites, each with its own lounge and dining room. The bedrooms are spacious with a private ensuite bathroom, and outside there are beautiful, landscaped gardens – perfect for residents to relax in.

Located in a small village near Stansted, the home has great links to major motorways and a regular train service to London and Cambridge. The team strives to ensure residents continue to lead fulfilling and enjoyable lives by getting to know each resident as an individual, tailoring every aspect of their care to their unique needs and tastes.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1854
  • Self-Funded Residential Dementia Care: from £1939
  • Self-Funded Nursing Care: from £2094
  • RESPITE Self-Funded Residential Care: from £2064
  • RESPITE Self-Funded Residential Dementia Care: from £2149
  • RESPITE Self-Funded Nursing Care: from £2304

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Mountfitchet House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Joanna Duke (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Mountfitchet House Reviews (85)

9.7

Mountfitchet House has a Review Score of 9.7 (9.713) out of 10, based on 23 reviews in the last 2 years.
Over all time Mountfitchet House has 85 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mountfitchet House
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Total of 85, showing 1-20
Review from Kay S (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Mountfitchet House for a year now. She had dementia and needs the comprehensive care provided by the dedicated staff at Mountfitchet House. As well as receiving personal care, meals and laundry service, Mum benefits from a varied activities programme organised by the innovative
activities team. Mum enjoys the quizzes and wildlife documentaries.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Hi Kay thank you very much for taking the time to leave us feedback about your experience.
At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from J C (Partner of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the fifteen months or so since my partner has been here I can truthfully say that the staff are very kind, definitely patient and thoughtful. My visits are always a pleasure and the staff have been very helpful when it's been needed.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.


At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Peter B (Husband of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have very little idea about Care Homes, however I was pleasantly surprised on viewing Mountfitchet House. From the first look around the building outside, gardens and parking areas to the inside. The inside communal areas, TV sitting room, dining area and kitchen, bedrooms with au suite all cleaned
every day. Staff on hand at all times to help in a very caring way both my wife and I were happy that she would be look after very well, which has turned out to be so in the last five months. As for the ratings I think it would be wrong for me to mark them all excellent. Facilities there can always be more, the food and drink I dont know it is good but it's not relished by all, activities aren't all enjoyed. Value for money, it's a lot and I don't know what we will do when it runs out. I have seen other homes but they appeared not to have as high standards.
Reply from Samantha Debenham, Reviews Team at Mountfitchet House

Thank you for taking the time to share your experience and thoughtful reflections following your visit and your wife's stay with us at Mountfitchet House.

We’re so pleased to hear that your first impressions of the home from the gardens and parking areas to the communal spaces and bedrooms were positive, and that you’ve felt confident in the care and support your wife has received over the past five months. Knowing that both of you felt reassured and that her care has met your expectations means a great deal to us.

We also appreciate your honesty around areas where experiences may vary, such as food, activities, and facilities. We recognise that everyone has different tastes and preferences, and we continue to work hard to offer choice and variety that feels meaningful to the residents. Your comments help guide us in making ongoing improvements.

We understand concerns about the cost of care and its long-term sustainability. This is something many families face. If you'd ever like to speak with us in more detail about options or support available, please don’t hesitate to reach out.

Thank you again for your candid and kind words and for recognising the high standards we strive to maintain. It’s a privilege to care for your wife, and we’re always here if you need anything further.

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Review from M P (Husband of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Kind staff.
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Review from C T (Son of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent friendly staff. Great facilities. Wonderful cares.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from G M (Son of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Arrived at 10:30am. Mum was in bed fully dressed. Chatted over coffee. Not the best coffee in the world but she is happy and well cared for, thank you.
Reply from Samantha Debenham, Reviews Team at Mountfitchet House

Thank you for sharing your feedback regarding Mountfitchet House. We are so glad to hear that you are happy with the care provided to your mother in our home and that she is happy with us. In regard to the coffee, we would like to apologise that you were dissatisfied with the quality of the coffee provided. From the coffee machine we use Arriva coffee beans, these are made from 100% Arabica beans which are known for their smoother and more flavourful taste. We do also have Nescafe Gold instant coffee available by the flavoured teas. We always try to ensure we can cater to all in the home, and we appreciate your input greatly. Thank you again for sharing your thoughts, your feedback is invaluable to us and allows us to continue to improve the experience for all residents and visitors in our home.

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Review from Wendy F (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Mountfitchet House originally for respite care with a view to become a permanent resident. She has now moved in as we were so happy with my mums care. From the transition which was seamless and to settling in, the team have been amazing. The staff at Mountfitchet House are so caring,
eager to please and always welcome family with a smile. We were worried mum wouldn't join in with activities but the staff have encouraged her to do so. Special mention to one of the staff members who has made the whole experience straight forward. We're very happy!
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from P E (Son of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly always willing to help. Activities are great and cinema also good. watched my first film at easter.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that you enjoyed the cinema at Easter.

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Review from C B (Resident) assisted by family/friend published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this home excellent. The lifestyle team took me indoor skiing at Milton Keynes. The best day I've had in many years. The nursing care is superb, along with the housekeeping and receptionists. I could do with two rooms with the amount of belongings I have! My next wish is to go Swimming, which
I look forward to.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We look forward to organising your next wish as well.

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Review from C B (Friend of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff so welcomed and friendly.
Helpful staff advising my way round to friend's room. Using the kitchen facilities.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from T T (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For mum this has been the best move for her dementia. It has helped her mental health.
Joining in all activities making freinds. Which she always struggled with. for us as a family I can't recommend it enough.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and that Mum is happy here.

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Review from J W (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's comment "i can't find any faults" this is the first time for respite care and we were both anxious about how dad would settle we needn't have worried. Everyone is so kind and helpful. He is enjoying the food and when asked how was lunch he says perfect. I will now be able to go on my week's
holiday without any worries
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.We were happy that you enjoyed your time away and that Dad enjoyed his 'holiday' with us here at Mountfitchet House.

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Review from J W (Niece of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for how you welcomed and settled my aunt and cared for her in her last few months. The whole family are vey grateful.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Hi thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Graham A (Son of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank everyone at Mountfitchet House for the care and empathy that all staff showed to our mum / wife, during her stay at your facility.
Mum arrived at Mountfitchet House post her operation at Stevenage Lister Hospital. Mountfitchet House was always our first choice for Mums care
because of the amazing reviews that had posted about your facilities and the proximity to where Mum and Dad lived.. The approach and delivery show real compassion and understanding or ours, and mums needs. Having moved mum into the home, this empathy and tireless dedication shown by all the staff to Mum, Dad and the rest of the family was really very kind and of great comfort to us knowing that Mum was in a safe environment.
Mum's time at Mountfitchet House came to an end all too soon, again the compassion during her last days and then the day of her leaving, the care, dignity and emotion displayed, the guard of honour assembled was so humbling to us
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from S G (Daughter of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is looked after with the most respect and dignity anyone can wish for. She has been in the home for a number of years and is so happy. Excellent home and staff are all wonderful.
Reply from Susan Whitaker, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience.At Mountfitchet House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from T L (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Initial experience with the manager was excellent. She is very understanding of issues and keeps the family informed.
My mother is adapting to her new surroundings. The staff are lovely, polite and helpful.
Very happy with the nursing staff.
The only criticism is Mum needs to be hoisted more into
a chair.
Will keep an open mind about her future here but so far so good!
Reply from Samantha Debenham, Reviews Team at Mountfitchet House

Thank you for taking the time to leave your lovely feedback regarding Mountfitchet House. Your feedback is greatly appreciated by the team, and I am pleased to read of yourself and your mum's positive experience.


At Care UK we are always open to feedback whether that be positive or constructive, therefore we have taken on board your comments around Mum needing to be hoisted more into her chair and we will look to support your mum doing this more often. I hope that you will soon see this improvement. Thank you once again. Best wishes.

If I can be of further support, please do let me know.

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Review from R G (Son of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall Mountfitchet House is an excellent care home. From the receptionist to all the staff, it is very welcoming and friendly. The initial impression as you walk in is very good and the rooms with their en-suites are also very good. The cinema room, cafe and hairdressing salon are always well used
and the lounge and dining areas are very nice. There is a lovely garden with plenty of seating. The staff are excellent and go above and beyond to care and keep the residents happy with activities.
Reply from Jade Rackham, Reviews Team at Mountfitchet House

Thank you very much for taking the time to leave us feedback about your experience at Mountfitchet House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Nicola K (Daughter of Resident) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were able to move our mum into Mountfichet House for end-of-life care and could not have asked for better care in that time. Every member of staff made us feel that our mum was their priority and their care also extended to us at a very difficult time. Being able to visit at any time of day or night
was especially helpful. With special mention to the staff. Admission was also dealt with very smoothly, despite was felt like stressful circumstances. Highly recommended.
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Review from L D (Daughter-in-law of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Mountfitchet House for a year. We moved her down from North Yorkshire to be near family after her husband passed away. We see how happy and content she is. I also see what great care she receives. The home is such a nice environment for visitors and residents.
Thank you.
Reply from Jade Rackham, Reviews Team at Mountfitchet House

Thank you so much for taking the time to leave us feedback about your experience at Mountfitchet House - we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Paul A (Son of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall experience of a 2 week respite stay for my Mum was very positive and I always felt that she was safe and well cared for in a very clean and well-organised environment. Mum herself seemed content and happy during her stay. All the staff were always extremely friendly, polite and helpful at every
stage. I was contacted in advance by the activities organiser to check if I was ok with Mum going on a trip out to see some animals. It was appreciated that they took the time to make this call. Mum was engaged in a number of activities during her stay, some photos of which could be seen on Facebook. Minor negatives would be some difficulty at times in being able to speak to Mum. Maybe a landline phone in the room could be considered in future. Also some unawareness amongst staff that Mum was leaving on her last day. A big positive was the fantastic communication between the family and our main contact at the home who has always answered all of our questions and kept us fully informed.
Reply from Samantha Debenham, Reviews Team at Mountfitchet House

Thank you for sharing your review, we are delighted to hear overall the respite stay went well. We apologise there was some confusion over your mum's leaving date and regarding a phone line, this is something we can do for residents who stay with us permanently.

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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for Mountfitchet House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for Mountfitchet House is calculated as follows: ( (203 Excellents x 5) + (53 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 268 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mountfitchet House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

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Joanna Duke

Job Title: Home Manager

I started my career as a healthcare assistant before training and qualifying as a nurse. That was 24 years ago, and, since then, I’ve worked in the NHS and in the private sector. I’ve worked in many different areas of nursing, from paediatric intensive care to end of life and dementia care, and also in management.


I joined Care UK because I wanted to bring my skills and experience to benefit an exciting and forward-thinking care organisation. I love the idea, at the heart of Care UK’s ethos, of fulfilling residents’ lives. I think it’s something everyone can understand and get behind. It motivates the entire team, whatever role they do.


The best part of my role is seeing residents happy and satisfied, and seeing my team’s pride in the way they help others to live happy lives and achieve their wishes.


Away from work I enjoy all sorts of things from holidays and sightseeing, to gardening, baking, watching sports, and going to the theatre, art galleries and museums.

Frequently Asked Questions about Mountfitchet House

What types of Care is Mountfitchet House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mountfitchet House have?

There are 60 Single Rooms.

What are the Facilities & Services at Mountfitchet House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mountfitchet House to the centre of Stansted Mountfitchet?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mountfitchet House to verify any information. View our terms and conditions. Mountfitchet House has an Enhanced Service - more info.