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Sandiacre Court Care Centre

186 Derby Road, Sandiacre, Nottingham, Derbyshire NG10 5GT
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The manager and her staff are unfailingly kind, efficient, informative and hard-workingRhiannon P(Daughter of Resident/Service User)
Sandiacre Court Care Centre, Nottingham
The staff are always very friendly, professional and make me feel welcomeDenise G(Daughter of Resident/Service User)
Sandiacre Court Care Centre, Nottingham
Sandiacre Court Care Centre, Nottingham

Sandiacre Court Care Home is a modern, purpose-built care centre located atop Sandiacre Hill, offering stunning views over the Erewash Valley in Derbyshire. The home provides comprehensive care for up to 81 residents, specialising in residential care, nursing care, and specialist dementia care, with a dedicated dementia suite and a day care service also available.

The facilities are designed for comfort and engagement, featuring a recently revamped café in the reception...  

Care Provided by Sandiacre Court Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,400£1,350 - £1,450
Residential Dementia Care£1,300 - £1,400£1,350 - £1,450
Nursing Care£1,550 - £1,650£1,550 - £1,700
Nursing Dementia Care£1,550 - £1,650£1,550 - £1,700

Fees are based on a needs assessment for each individual coming into the Home.

* For a Premium Room add £50 to the above prices.

**The above prices are based on Direct Debit billing. Any other method of payment will attract a further 2% administration charge.

***Prices are subject to change to reflect a change in your individual care needs and dependency level. We will provide 28 days advance notice of any price change due to a change in your care needs.

****Prices are also subject to annual uplifts to reflect rising cost of care; e.g. staffing, food, utilities etc... We will always provide 28 days’ notice in advance of any price change due to rising costs.

Contact Sandiacre Court Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Donna Evans(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (81)
  • Single Rooms with ensuite Wet Room (81)

Visiting

  • Open for visiting all hours, please call or come in for any enquires.

Parking

  • Parking is located on the front of the building.

Sandiacre Court Care Centre Reviews (120)

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9.2

Sandiacre Court Care Centre has a Review Score of 9.2 (9.174) out of 10, based on 12 reviews in the last 2 years. Over all time Sandiacre Court Care Centre has 120 reviews.

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Review from C A (Wife of Resident) published on 30 August 2023 Submitted via Postal Card
Overall Experience

I cannot fault Sandiacre Court in any way whatever. The care and kindness the staff show is faultless. Always treated with respect and dignity. I would not hesitate in recommending Sandiacre Court to anyone. Thanks to all the staff.

Reply from Emma Hill, Home Manager at Sandiacre Court Care Centre

Thank you for your kind review of Sandiacre Court. I will ensure that your comments are passed on to the whole team at Sandiacre Court.

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Review from A W (Daughter of Resident) published on 5 July 2023 Submitted via Website
Overall Experience

My mum moved into the home last October (2022), and I have nothing but amazing things to say about Sandiacre Court Care Centre. Not only is my mum participating in activities now and socialising more, but she is a lot happier in herself; the staff are amazing and so friendly and caring and always have time for her and me as a relative. The home itself is beautiful, and so glad that I moved her to Sandiacre Court from where she was before.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. We are proud of the care that we provide for our residents, and it is wonderful when it is appreciated by relatives who see what we do best. I'll ensure that your comments are shared with the entire team at the home.

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Review from H O (Daughter of Resident) published on 17 May 2023 Submitted via Website
Overall Experience

Mom enjoyed her stay very much. The carers are very hard-working and very attentive. She loved the activities. Her room was big and bright, with ensuite facilities. Enjoyed it so much that she asked to go back.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre
Thank you for your kind review of our staff and services at Sandiacre Court. We enjoyed having your Mom stay with us!

I'll ensure that your comments are passed on to the entire team.

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Review from Paul E (Son of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

Very pleased with everything from the initial visit on day one. Welcomed and introduced to staff as we did the walk around. The home is well presented, nicely decorated and smelling fresh. My best impression was they have carpets fitted! Mother seems very happy here.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our services and staff at Sandiacre Court. I'll ensure that your comments are passed on to the team.

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Review from M T (Resident / Service User) published on 19 January 2023 Submitted via Postal Card
Overall Experience
This was my third stay at Sandiacre, and it was like returning home.

Many staff had been met before, and the new members were exceptional. I would consider using the home again. Thank you to everyone.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of the services and team at Sandiacre Court. We look forward to welcoming you back to the home in the future.

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Review from P T (Daughter of Resident) published on 6 December 2022 Submitted via Website
Overall Experience
Mum stayed in the Sandiacre residence for a respite whilst a shower room was converted.
She thought the staff and management were great.
The senior staff was able to put a TV in her room, which she used a lot.
When I go away, she will happily go and stay there again.
The rooms we were shown on a tour were on the top floor and had apparently been freshly decorated.
The room she was put in had a few issues but told that the floor she was on was getting decorated soon.
As she was only supposed to stay eight days but stayed thirteen, she was happy enough and had a good relationship with the staff.

The only downside I found was when they quoted a price, it did not include the VAT, which made a big difference, and there was also a mix-up with the length of stay, but eventually put right.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of Sandiacre Court. I'll ensure that your comments are passed on to the team at the home. We look forward to welcoming you and your mum back to Sandiacre Court in the future.

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Review from Steve A (Relative of Resident) published on 16 November 2022 Submitted via Website
Overall Experience

Recently visited my elderly relative who has moved to Sandiacre from another home. All I can say is wow, what a difference in her physical/mental condition. She has gone from a lady who sat in a chair with no interaction with anyone apart from the member of staff allocated to her. To somebody who spends her days interacting with other residents, trying crafts and meeting pets bought into the home. She has gone from eating virtually nothing to eating all the food put in front of her. The staff care and understand the needs of each individual resident.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. I'll ensure that your comments are passed on to the team at the home.

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Review from D L (Daughter of Resident) published on 16 November 2022 Submitted via Postal Card
Overall Experience

My mum stayed at Sandiacre Court for two weeks in October. She was made to feel very welcome by the staff, and they were very kind and caring.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. I'll ensure that your comments are passed on to the team at the home.

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Review from J L (Niece of Resident) published on 16 November 2022 Submitted via Postal Card
Overall Experience

My aunty moved to Sandiacre Court Care Center and settled very well. The staff are very kind and caring, activities on the go all the time in the home, and always a choice of meals. All staff and management have been great with making my aunt settle in very well.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. I'll ensure that your comments are passed on to the team at the home.

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Review from Shirley B (Friend of Resident) published on 4 November 2022 Submitted via Website
Overall Experience
Nice, modern, clean care home with friendly staff.
Always having entertainment days, lots of snacks choice at mealtimes, nice ensuite rooms lovely outside entertainment spaces.
Staff are always happy to help you.

Can take your family/friends or relations out whenever you like and can stay out as long as they know you are taking them out.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre
Thank you for your kind review of Sandiacre Court.

I'll ensure that your comments are passed on to all the team at the home.

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Review from Steve A (Grandson of Resident) published on 1 November 2022 Submitted via Website
Overall Experience

Grandfather stayed for a few weeks respite. Fantastic home. The staff are extremely caring and can't do enough for you. He was well looked after and very happy being there. Absolutely no complaints, and would definitely recommend.

Reply from Emma Hill, Home manager at Sandiacre Court Care Centre

Thank you for your kind review of Sandiacre Court. I am so pleased that your grandfather enjoyed his stay with us. I will ensure that your comments are passed on to the whole team at Sandiacre Court.

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Review from K E (Daughter of Resident) published on 26 October 2022 Submitted via Website
Overall Experience

Thank you to the team at Sandiacre for showing empathy and friendship whilst my mother-in-law stayed with you during the past few months. You showed professionalism and understanding throughout her stay.

Reply from Emma Hill, Home manager at Sandiacre Court Care Centre

Thank you for your kind review of Sandiacre Court. I am so pleased that your mother-in-law enjoyed her stay with us. I will ensure that your comments are passed on to the whole team at Sandiacre Court.

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Review from Jill P (Niece of Resident) published on 3 August 2022 Submitted via Website
Overall Experience
This home is now an excellent example of one with great leadership. The changes that have taken place in the relatively short time the new manager has been in the post are evident on every front. Although initially, I was very concerned with the subsequent high turnover of staff, it has become clear that this new manager only accepts care staff who have and display the very special qualities required of a carer for the elderly, infirm and/or those living with dementia.
She has put in place a strong management team, who are completely accessible, and who listen to and act upon any and all feedback, whether it is praise or concern. All this has been managed in just over six months, so I look forward to the next six with optimism. Communication is now a two-way process, and relative meetings have also been reinstated with a management team prepared to put the family's moans, groans, requests and views to the group if they are unable to resolve them.

A huge improvement on this time last year

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of Sandiacre Court. I will ensure that your feelings are passed on to the team, and we look forward, as you do, to the next chapter at the home.

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Review from R C (Daughter of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

Lovely staff and very friendly and caring. Would definitely recommend this care home. My mum really enjoyed the activities and spending time with the other residents in the care home. My mum will definitely be having more respite care in the future. Thank you to all the staff.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your review of Sandiacre Court. We loved having your mum with us and look forward to having a wonderful stay with us in the future.

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Review from J A (Daughter of Resident) published on 16 June 2022 Submitted via Postal Card
Overall Experience

Satisfied with everything they do. They go above and beyond in everything.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S J (Respite Resident) published on 9 June 2022 Submitted via Website
Overall Experience

My dad spent a week at Sandiacre Court on respite. He had a lovely time at the home, and the staff were very friendly. My dad really enjoyed the activities, arts and crafts and spending time in the garden. I would very much recommend this care home. Thank you to all the staff at the home who looked after him.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C G (Son of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

I find the care my mum receives to be very good. My mum is well looked after and always clean. The staff are brilliant and always attentive.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Paul R (Son of Resident) published on 27 May 2022 Submitted via Website
Overall Experience

It pains me to write this review but I feel I must share my experience in recent months. When my Mum first moved to Sandiacre Court it was great and as I reviewed at the time, a great weight off my shoulders. I really don't know what went wrong, but most of the staff left including management and the CQC came in and highlighted the shortcomings. I'm loath to go into great detail but this had a detrimental effect on my Mum, to the degree that I have now had to move her to another home. Issues were mainly around cleanliness, lack of enrichment activities, and a general apathy towards any feedback where staff said the right thing and then did nothing. A real shame but I do not recommend this home and will happily back up with examples on all ratings given.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre
Thank you for your review.
We constructively use all feedback to ensure that all of our residents within our care can be improved upon and to ensure that we continually review our operations to maintain a safe, secure, and caring home for everyone living here.

We do offer an open-door policy,...  

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Review from Sandra W (Daughter of Resident) published on 8 March 2022 Submitted via Website
Overall Experience

My mum moved into Sandiacre Court Care Centre in November 2021, not long after she had moved in, unfortunately, the home had an outbreak, and visits were restricted, this was hard for us all, as we have been a very close family. The staff at Sandiacre have been amazing, keeping us updated regularly on how mMm was by phone and letters from Sandiacre Court updating on the visiting and the outbreak. I would highly recommend this care home to anyone. The quality of care is the best, and we are always kept updated on my mum's care. We have finally been able to visit Mum this week, and she looks well cared for, and most of all, she seemed very happy. Thank you to all the staff at Sandiacre for keeping her safe and for the fantastic job you all do.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre
Thank you for your review.

We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Treated with Dignity
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Review from Andrea W (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

My mum has been at Sandiacre Court for over six years and has been happy here - joining in with the activities, and we have all found the staff friendly, caring and helpful. She has a lovely room, personalised with her precious photographs and pictures. The home is professional and pleasant to come into. Thank you. We have always felt welcome to celebrate occasions here with Mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 August 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

Accreditations

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Meet the Team (1)

Donna Evans
Donna EvansJob Title:ManagerJoined: 2025

Donna Evans, the friendly face you'll see at Sandiacre Court Care Centre, has been a part of the Nottinghamshire care community for over 15 years. Starting as a care assistant, Donna's passion for helping others led her to work with people of all ages, from those with learning disabilities to young adults and more recently the elderly. She's now an experienced care home manager with a thorough appreciation of how to deliver great care whilst nurturing a vibrant care community.

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