What types of Care is Buckingham House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Buckingham House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Buckingham House to the centre of Birmingham?

5.4 mile(s) as the crow flies, distance by road may be significantly further.

Buckingham House care home, Moundsley Hall Care Village, Walkers Heath Road, Birmingham, Worcestershire B38 0BL

Buckingham House

Moundsley Hall Care Village, Walkers Heath Road, Birmingham B38 0BL

6.3 7 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Eating Disorders

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 60 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Stairlift
Wheelchair Access
Gardens
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: £1050 – £1400
Self-Funded Residential Dementia Care: £1100 – £1500
Self-Funded Nursing Care: £1100 – £1800
Self-Funded Nursing Dementia Care: £1250 – £1800
RESPITE Self-Funded Residential Care: £1300 – £1800
RESPITE Self-Funded Residential Dementia Care: £1350 – £1800
RESPITE Self-Funded Nursing Care: £1350 – £1800
RESPITE Self-Funded Nursing Dementia Care: £1350 – £1800

Respite - minimum of four weeks.

These prices are only a guideline, please contact Buckingham House to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Moundsley Hall Ltd

Person in charge

Debi Rogers (Operations Manager)

Local Authority / Social Services

Worcestershire County Council

Admission Criteria

Ages 65+

Care Home Design/Build

Purpose Built: Yes
Number of floors: 3

Room Information

Single Rooms (60)
Couples/Companion Rooms (0)
Single Rooms with Ensuite Wet Room (60)

Visiting

Visitors please sign in at the welcome desk.

Parking

Huge car park, spaces always available. Disabled parking.

Review from A K (Nephew of Resident) published on 7 May 2025 Submitted via Website • Report

Overall Experience

The staff at Moundsley are absolutely amazing. So caring and loving. The carers, nurses and all admin staff have been so attentive and loving to my aunt. Specifically in Buckingham house.
I visited daily for 6 weeks and the place was always clean, the staff and residents always smiling and happy.

Highly recommended this home for anyone's family.

Reply from Kiran Kaur, Admissions Officer at Buckingham House

Thank you for your kind words. We're pleased to hear that your experience with us was so positive. Our team takes great pride in creating a caring, supportive and welcoming environment for both residents and their families. It means a great deal to know that our efforts made a difference to your aunt's care and your daily visits. Thank you again for your recommendation - it is deeply appreciated by all of us.

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Review from Scott S (Nephew of Resident) published on 14 April 2025 Submitted via Website • Report

Overall Experience

My Auntie moved into Buckingham House in late February 2025, she has Learning Difficulties so we where naturally nervous about putting her into a care home as she struggles to articulate what she needs.
I can say nearly 5 weeks in, my Auntie has settled in really well, the staff in Buckingham are friendly,

hardworking and willing to help. The home is spotless from a hygiene perspective and the food is really good.
Our experience of Buckingham is all really positive. This has put our minds at ease knowing my Auntie is being cared for properly.
Thanks for all your help.

Reply from Debi Rogers, Head of Operations at Buckingham House

Thank you for your kind words and positive feedback on your experience at Buckingham House. We understand that deciding to entrust the love and care of your loved one is very difficult, and we are happy that we have helped to make the move to Buckingham House a positive experience.

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Review from John M (Son of Resident) published on 3 December 2024 Submitted via Website • Report

Overall Experience

My mum has been a resident at Buckingham House since June 2024 and my late dad also lived there for several months in 2021-22 before he sadly passed away later in 2022.
The staff are all kind, friendly, helpful and have always treated my mum and dad with dignity, care and respect.
The building

is warm, clean and safe. For those residents able to enjoy them the surrounding grounds are lovely, with lawns, mature trees and a duckpond.
I am aware that there were problems at Buckingham House from 2023 to early 2024. However, these are definitely now in the past, thanks to the efforts of the recently-appointed manager and all the other staff, and in my opinion the latest CQC report published in June 2024 gives an accurate assessment of the current situation.

Reply from Kiran Kaur, Admissions Officer at Buckingham House

Thank you for sharing your thoughtful review, we truly appreciate your kind words. If there's ever anything more we can do to support you or your family, please don't hesitate to let us know.

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Review from Maria L (Sister of Resident) published on 3 April 2024 Submitted via Website • Report

Overall Experience

Whatever you do, do not even think about putting a member of your family in this home! My poor brother was only in Buckingham House for 2 months, July - September 2023, he actually wanted to commit suicide at the end. It was only due to a Paramedic being called in, not by the 'trained nurse' but by

the Paramedic that does the weekly GP visit, who noticed how unwell my brother looked! My brother was admitted into hospital from Buckingham with 2 x grade 2 pressure sores on his bottom, moisture lesions on his scrotum and severely ulcerated legs with cellulitis too! No body maps completed.
If you check out the CQC report, a lot of it is about how poor my brother was treated, we had to cut bandages off his legs as they were so tight, that's even if he had a bandage put on, I have had to take my own to dress his legs in the beginning, he was not offered pain medications, missed fluids, food was just dumped by him, no choice of an option given. All in the CQC report. Do not go here.

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Review from E B (Granddaughter of Resident) published on 15 January 2024 Submitted via Website • Report

Overall Experience

As the granddaughter of an ex resident who is sadly no longer with us, l urge anyone considering this setting to please take the time to read the damning, but in my opinion accurate report from the CQC as a result of an inspection on Buckingham House in September 2023. Everything you need to know is

in there.

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Review from L S (Daughter of Resident) published on 15 January 2024 Submitted via Website • Report

Overall Experience

My mother was a resident at Buckingham House for a short time in 2023. Only now, sadly, do I realise how inadequate the setting was. I would urge anyone considering this place to read the latest CQC report, it makes for disturbing reading. Everything in the report is, as far as l am concerned, accurate.

My mother is no longer with us, but as a family, we vowed to make others aware of the shortcomings of this place, my mother can rest in peace, knowing we have done that.

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Review from Gary W (Nephew of Resident) published on 26 December 2023 Submitted via Website • Report

Overall Experience

Concerned about the standard of care, I provided my cousin with a four page email outlining the severe shortcomings of the service my aunt was receiving. I linked the concerns to the five questions used by the Care Quality Commission (CQC). I highlighted the understaffing, making it feel unsafe with

one carer, instead of two, to lift the residents. The food was inedible or cold. The buzzer was ignored for toileting so no care for dignity. Not all staff seemed to be familiar with the care plan, and medication was missed. The plan was for both my cousin and I to meet with the manager but the manager refused to talk to me, so only my cousin attended. The concerns were largely dismissed and trivialised with a sarcastic comment that 'this has been the longest complaint we've ever had'. Well, it wasn't as long as the one that followed two weeks later when the CQC put the place into special measures! It was a truly dreadful experience for my aunt in her final days. Very sad.