Storer Road, Loughborough LE11 5EQ
Lester Court - "Rehab focussed transition service" This new service offers individuals with complex needs an apartment with individual kitchen, dining area and bedroom with en-suite facilities.
Lester Court will provides 24 hour staff support as required, led by the home manager with the support of a well-trained and motivated team including clinical specialist staff as required.
Now taking referrals. If you would like more information on this new service, or to arrange an informal visit, please do not hesitate to contact them.
Person in charge: Austin Amorighoye (Home Manager)
Local Authority / Social Services: Leicestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users
Registered Care Categories*: Eating Disorders • Learning Disability • Mental Health Condition • Physical Disability • Substance Misuse
Specialist Care Categories: Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Challenging Behaviour • Drug Dependence (past or present) • Schizophrenia
Admission Information: Ages 18+.
Single Rooms: 8
Rooms with ensuite WC: 8
Facilities & Services: Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Lester Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Lester Court has a Review Score of 6 (5.987)
The Review Score of 6 (maximum of 10) for Lester Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Lester Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.8 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.174 for Lester Court is calculated as follows: ( (10 Excellents x 5) + (7 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 23 Ratings = 4.174
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.813 Points relating to the number of positive Reviews for Lester Court is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.6 Target = 0.625 , then divided by 2 = 0.313
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Suzanne W (Mother of Resident) on Tuesday 24 May 2016. Relates to May 2016.
Our son is a resident at Lester Court, in recent years he has struggled with health issues, including mental health problems. He can be very hard to motivate and difficult at times. He needs to be constantly motivated to complete everyday jobs i.e showering/cleaning etc. He needs to e found and supported with new activities that interest him. The staff at Lester Court try their best to keep him busy and find him new things to do. While doing this they are trying to make him more independent.
How likely would you be to recommend Lester Court? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Review submitted from a Postal Card by J T (Relative of Resident) on Thursday 10 March 2016. Relates to February 2016.
My daughter has been here since the home was opened, she is happy with the facilities and staffing and has settled in quite well. My concerns would be with regard to the amount of active rehabilitation/activities offered and the consistency in approach by all staff. More active and detailed programme needs to be applied and monitored. It is not enough to say that something has been offered or that may daughter only has to ask. Skilled intervention work is what is required, by professional staff with mental health training.
How likely would you be to recommend Lester Court? Neither Unlikely or Likely
Overall Standard: Satisfactory
Care / Support: Satisfactory
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Satisfactory
There are currently no Care Home Idol entrants who have performed at Lester Court