Abney Court

Abney Court challenged all my preconceptions about care homes. Wonderful caring staff who really know the meaning of person-centred care. Fantastic facilities, including a lovely coffee shop, cinema and hairdressers. The atmosphere is warm, friendly and full of fun!! The activities staff work extremely hard to ensure there is a weekly schedule of interesting and engaging activities. Mum initially came for respite and loved it so much, she is now a permanent resident.

I find the staff at Abney Court very caring. Nothing is too much trouble. My sister is very much at home there.

It is a pleasure to visit her at Abney, we always feel welcome.

I have been very impressed by the facilities here, but above all by the staff. All the care staff have been well selected for the way they deal with residents - respectfully, kindly, with patience and with humour. This is not only when they know a relative is in earshot, but also when they are not aware a relative is nearby. There is also a separate team of 'lifestyle' staff who have been equally well chosen for their cheerfulness, thoughtfulness and indefatigable enthusiasm. They organise activities ranging from Tai Chi, through to animal petting, regular singers, dancers and trips out in the minibus. There is also an extremely comfortable cinema with regular film shows.

The building has been well planned and even though large, has been divided into smaller more personal units. The furnishings are attractive, comfortable and homely. It is always kept scrupulously clean. Some staff have said that Abney is a much better place to work than their previous care home employers.

My mum has been here for nearly 2 years and has been very happy. She suffers from parkinsons and dementia and I feel that the staff are very friendly and polite. I'm always kept informed and updated on everything.

Terrific.

Since settling my mother and father in law in Abney Court, a huge weight has been lifted. We had been coping with them for 3 years without any help. Abney Court now takes care of them physically and emotionally, fulfilling their every need in a way that we couldn't do. The activities are amazing and my mother in law is thriving and enjoying life again.

Always a happy, pleasant place to visit. The care is of a high standard. Staff are always willing to help. There is a family atmosphere when you arrive.

I always find all the staff very caring and knowledgeable about individual residents.

The two weeks here have been happy, enjoyable and comfortable.

The care is second to none.

On the whole, I am happy with the care my Mum receives, I can sleep at night knowing someone is there looking after her.

Mum has now been in Abney Court Care home for 6 months. She has now settled into the caring, friendly and warm atmosphere of the home. The staff are very pleasant and welcoming to residents and visitors.

Excellent care and attention. A happy busy place where residents interact in a supportive warm and caring atmosphere. Good activities attuned to the ages, interests and abilities of residents. Difficult to identify anything that is not excellent or near excellent. Lovely new building and gardens in quiet location.

Lovely, caring, and friendly staff. Beautiful location and clean and modern facilities. The home just has a warm and welcoming atmosphere and all the residents appeared happy and well cared for. I hope I am placed in somewhere as pleasant when and if my turn comes.

The atmosphere at Abney Court is warm and welcoming. Throughout my mum's stay, all staff were friendly and caring. My mum felt happy and well looked after. The accommodation is exceptional and everything is spotlessly clean. I would recommend Abney Court to anyone looking for a first class care home.

I found sleeping on nylon sheets very hot. So much my pj's were wet through, we had to have the sheets changed to cotton.

Very positive. Staff well prepared and always very good with clients and families. The home is always clean and well maintained. Food is very good. All in all can't fault it.

My husband really enjoys coming to Abney for day care on Wednesdays. He enjoys going on walks and loves the cinema. I am happy that the food is very well balanced - not too much stodge. I am also happy that the atmosphere is very clean and that there is no smell usually connected with care homes. I am very satisfied with the care he receives from all the staff.

I only put good on value because I just think these places are so expensive. I totally understand it is very difficult looking after people with dementia and you all do a grand job. It is very difficult looking after people with dementia, everyone has to be so very patient and understanding. Thank you.