
From the moment we arrived at Netley Court we were made to feel welcome.June B(Friend of Resident/Service User)

My husband loves coming here. Thank you to all the great staff at Netley Court.Ann W(Wife of Resident/Service User)

She is constantly encouraged to join in with activities and she loves chatting to staff.Charis M(Niece of Resident/Service User)

From the moment we arrived at Netley Court we were made to feel welcome.June B(Friend of Resident/Service User)

My husband loves coming here. Thank you to all the great staff at Netley Court.Ann W(Wife of Resident/Service User)

She is constantly encouraged to join in with activities and she loves chatting to staff.Charis M(Niece of Resident/Service User)

Netley Court is a purpose-built residential care home located in the heart of Netley Abbey, enjoying a unique waterfront setting with stunning views across Southampton Water. As part of Cinnamon Care Collection, recognised by carehome.co.uk as a Top 20 Care Home Group since 2018, Netley Court combines compassionate, person-centred care with comfortable, thoughtfully designed surroundings.
The home offers spacious, thoughtfully designed bedrooms, each beautifully furnished and complete with a large en-suite...
Care Provided by Netley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee is subject to a pre-admission assessment and availability
The price(s) shown are provided by the care home. Contact Netley Court Care Home for full pricing details and T&Cs.
Contact Netley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Moira Baxter (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Netley Court Care Home Reviews (115)
Netley Court Care Home has a Review Score of 9.9 (9.887) out of 10, based on 19 reviews in the last 2 years.
Over all time Netley Court Care Home has 115 reviews.
Brilliant home, staff and location. Mum has been a resident for a year and loves it here.
As soon as I entered Netley Court I was welcomed with a smile. I didn't want my nan in a home. But after seeing the staff and my nan doing exercises with a big smile and seeing her amazing room, I knew it was just right for nan. As I was saying goodbye the maintenance man came singing by and said hello to us and my nan by her name. What an amazing home.
Mother comes home for two weeks each summer and during this time she is so well looked after and supported. She says as we go away on holiday that she is on holiday from us also!
I visit my friend regularly. I love everything about Netley Court and the girls are so nice and I get very well looked after my friend is very happy here.
Netley Court is a homely care home. All residents are treated with the utmost respect. Nothing is too much trouble for the friendly staff.
I enjoyed the many activities - painting stones, flower arranging, exercises. Food was very good with plenty of fresh salads.
My room was very comfortable but at the back of the building on to the car park.
Before leaving I was encouraged to walk with my Zimmer frame but It made a lot of noise on the wooden floors, no carpets anywhere lovely wooden floors. The bathroom was luxurious. I had my hair done twice.Animals were brought in - tortoise, snake, hens, owl. Millie is the resident dog and seems to be at Netley Court most of the time much to the delight of the residents. The atmosphere is very supportive with ongoing stimulation of quiz time, singing and music.
There are no limits of visitors. Special attention is given to medication, always on time, including antibiotics.
I have no hesitation in highly recommending Netley Court as a superb holiday break.
We moved here 7 months ago and very quickly we felt at home. Our room faces the sea and is very tastefully furnished and we were encouraged to bring all the mementoes we wished. Nothing was too much for the staff and at times they exceeded duties to make sure all was well. The catering staff, if there was something we wanted, obliged. A truly home from home which has given us oldies peace of mind. Thank you Netley Court and all the staff.
This is my third respite stay at Netley Court and I will be returning in August and December. Lovely facilities, great staff and good company.
It is in a beautiful location with views over Southampton water and the staff are very caring.
The food is great too and mum is active all day long with interesting things happening.
I could not have found a better place for my uncle to spend his last months.
The food also is outstanding. We will be using Netley Court again in the near future.
Netley Court is an outstanding home in a brilliant location. Every time I walked in I was greeted with a smile and a hello, even from staff members who were just passing by. My nan really came out of her shell and out n nearly 5kg in just 2 weeks. The food was brilliant as well as the activities on offer. The staff at Netley Court should be proud of their work and ensuring their home is one of the best.
Excellent surroundings, fantastic food, stimulating entertainment, good friendships and best of all, the most wonderful caring staff who are truly interested in the physical, psychological and emotional well being of all the residents.
Initially, my father did not want to go into a care home, but he soon changed his mind. The friendliness and care given by all the staff enabled him to settle very quickly to the extent that he preferred to spend Xmas at the home, rather than come to us.
He joins in everything going and never has anything but praise for the management and staff.
It is a pleasure to see him being upbeat and enjoying life and I can't thank you enough for this.
Netley Court is a beautiful place with a stunning view, it reminds me of a hotel rather than a Care Home.
An an ex-nurse it fills me with great comfort to see the high standards that this home delivers.
My friend is so happy and always tells me how wonderful the staff are. I have seen them working and nothing ever seems to be too much trouble.
Moving into a care home is never an easy decision but it has certainly been the best decision my friend made as she now enjoys life.
The home had a real liveliness about it coupled with a warm and friendly atmosphere
Keep up this great work, Netley Court is a credit to you.
My mother spent the last 5 months of her life at Netley Court and had nothing but praise for all the staff. I saw for myself how patient and caring they were. They were so kind whenever she became anxious and really worked hard to ensure she settled into the home. She enjoyed the activities and was always encouraged to take part. They managed to get her eating again and putting on weight. She loved her room but also liked to take advantage of the different sitting areas in the home. It always felt more like a hotel than a care home.
He is very happy with the quality of care that is provided, he really enjoys the food, the company of the staff and the other residents.
The home always has a happy atmosphere and this reflects on to the residents, who I have seen and have great relationships with staff and other residents.
The activities that are provided varies daily and my friend really enjoys this part of his day.
I would just like to thank all the team at Netley for all of there hard work and support.
It was very reassuring for my wife and I and we enjoyed our holiday far more in the knowledge that they were being well looked after. We are also really pleased that our parents have decided to return later in the summer for another stay where we feel sure they will enjoy all the facilities and care that Netley Court offers including the beautiful waterfront garden.
Thanks again to all the team.
My grandad is currently residing at Netley court. The care staff and management provide outstanding care and my grandad is so happy there. I would recommend this care home to anyone. It is a lovely place and has a very family orientated feel to it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (4)
- 31 Jul 2026
We're delighted to announce that Netley Court Care Home is now live with Sensio RoomMate! This innovative technology helps us enhance the care and reassurance we provide by discreetly monitoring...
- 27 Jul 2026
It was a pleasure to host this event for our residents, families, and the local community. Our residents enjoyed all the joys of a community festival in their back garden,...
- 27 Jul 2026
It's a delightful experience for our residents to interact with the children, bringing joy, laughter, and a sense of community. These engaging moments not only brighten our days but also...
- 19 Aug 2026Organiser: Netley Court Care Home
- 23 Aug 2026Organiser: Netley Court Care Home
- 26 Aug 2026Organiser: Netley Court Care Home
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 31 Jan 2025Recipient: Cinnamon Care Collection
- 31 Jan 2024Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Netley Court Care Home.
Meet the Team (6)

I manage the running of Netley Court to ensure we provide high-quality, individual care in a nurturing, engaging environment so that our residents can live happy and fulfilling lives. That joy for life spills over into their fun and lively personalities that give constant pleasure, not just to me but to my team too.
My experience:With over 20 years of experience in a variety of care management roles, I am delighted to return to looking after residents. I hold a Registered Manager’s award and a City & Guilds teaching certificate.
About me:In my spare time, I love getting out into the outdoors with my dog, spending time with my family, eating out, and reading.

I joined Cinnamon, as Deputy Manager at Netley Court, in May 2023. I work beside the General Manager as part of the management team who makes sure that both residents and staff members are safe and well looked after. My role is to ensure that every resident in Netley Court receives high-quality care which is well deserved.
My Experience:I have worked in the Care Sector since 2012 when I started my journey as a Care Assistant. In 2019 I completed my Bachelor of Science Degree in Health, Community and Social Care Studies. Working with and for people who live with dementia has always been my passion. I would like to think that I am making a difference in residents' and families' lives by supporting them and fulfilling their needs.
About me:I am originally from Poland. I love to go back there for a holiday and spend some quality time with my family and friends. My lovely partner and I have a daughter who is my complete world. I am a big pet lover. I have 2 cats Elsa and Biscuit. I love good food and dinner parties.

I started my culinary career aged 15, working on the Isle of Man after college. I’ve cooked for the army, prepared regimental dinners, and worked in Dubai at a five-star hotel and on cruise liners. In London, I cooked for royals, government ministers, and celebrities. As a freelance chef for eight years, I specialized in kosher cuisine, helping a small company become the country’s leading kosher caterer. My experience includes cooking at the House of Lords, No. 10 Downing Street, and serving as a Head Chef at Harrods.

I focus on creating meaningful moments that bring joy, comfort, and connection into each day. My responsibilities include planning and delivering engaging and inclusive activities that promote the physical, emotional and social well-being of every resident. I invest time in getting to know everyone, their individual stories, interests and abilities, which helps in ensuring every activity feels personal and purposeful. From themed events and sensory sessions to music, reminiscence, and gentle exercise, my goal is to make each day stimulating, fulfilling and full of smiles.
My ExperienceI am a former Deputy Care Manager of two homes, driven by a passion for creating meaningful and joyful experiences for those in care. My experience includes supporting adults with learning disabilities and adults living with dementia, which has provided me with a deep understanding of individual needs, abilities, and the elements that bring people happiness and purpose. I hold a BA (Hons) in Education Studies and History, a Diploma of Higher Education in Social Welfare Studies, and have also studied social work. This blend of education and hands-on experience allows me to bring creativity, structure, and empathy to everything I do.
About MeOriginally from Burton on Trent in Staffordshire, I attended university in Lincoln and have lived in Pembrokeshire, studying at Swansea University. I now reside in a small village outside of Southampton with my partner and our youngest son. I have two older stepchildren who live in Pembrokeshire, and it’s always lovely when my daughter visits and volunteers here at Netley Court, allowing us to share these experiences together. Outside of work, I enjoy cooking, reading, walking on the beach, and playing with my son. These simple pleasures keep me inspired, happy, and grounded.

My role at Netley Court is to work with the Head Chef, the Wellbeing & Lifestyle team, and the housekeeping department to ensure that our residents and their visitors all receive the best hospitality experience during their time here. Our aim is to provide the highest standards, from a simple coffee and cake in the bar area to enhancing the dining experience. I also work closely with the housekeeping team, and together we strive to make Netley Court the very best care home.
My ExperienceI have been working in the catering, hospitality, and care industry for over 30 years now. During my time, I have enjoyed experiences in various hotels and restaurants around the world. More recently, I have worked in both contract catering roles and the care industry. I have experience in head chef roles, catering management roles and overseeing hospitality. I look forward to sharing the knowledge and skills I have learned with the team at Netley Court.
About MeI grew up in Salisbury for the first 20 years of my life and then spent five years travelling overseas. For a lot of that time, I was based in Sydney, Australia, which was an amazing experience. When I returned to the UK, I ran my own catering business for 12 years. I now have two sons, and we enjoy our spare time playing and following football together. I love spending time with them and watching them grow into interesting young individuals.

I support families through the often emotional journey of transitioning into care, offering clear, compassionate advice every step of the way. My approach is professional yet personal, focused on building trust, providing reassurance, and helping families make informed decisions with confidence.
My ExperienceI bring many years of experience within the healthcare sector. With a Level 3 qualification in Lead Health and Social Care, I have developed a strong and comprehensive understanding of care needs, ensuring every individual and family receives the highest level of guidance and support.
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