
From the moment we arrived at Netley Court we were made to feel welcome.June B(Friend of Resident/Service User)

My husband loves coming here. Thank you to all the great staff at Netley Court.Ann W(Wife of Resident/Service User)

She is constantly encouraged to join in with activities and she loves chatting to staff.Charis M(Niece of Resident/Service User)

From the moment we arrived at Netley Court we were made to feel welcome.June B(Friend of Resident/Service User)

My husband loves coming here. Thank you to all the great staff at Netley Court.Ann W(Wife of Resident/Service User)

She is constantly encouraged to join in with activities and she loves chatting to staff.Charis M(Niece of Resident/Service User)

Netley Court is a purpose-built residential care home located in the heart of Netley Abbey, enjoying a unique waterfront setting with stunning views across Southampton Water. As part of Cinnamon Care Collection, recognised by carehome.co.uk as a Top 20 Care Home Group since 2018, Netley Court combines compassionate, person-centred care with comfortable, thoughtfully designed surroundings.
The home offers spacious, thoughtfully designed bedrooms, each beautifully furnished and complete with a large en-suite...
Care Provided by Netley Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee is subject to a pre-admission assessment and availability
The price(s) shown are provided by the care home. Contact Netley Court Care Home for full pricing details and T&Cs.
Contact Netley Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Moira Baxter (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Netley Court Care Home Reviews (115)
Netley Court Care Home has a Review Score of 9.9 (9.887) out of 10, based on 19 reviews in the last 2 years.
Over all time Netley Court Care Home has 115 reviews.
Thank you
Thank you for your kind review on Netley Court Alan.
What a brilliant nursing home, I thoroughly enjoy visiting my friend. Very kind and friendly members of staff. Beautiful common areas and great rooms. Would highly recommend!
Many thanks for your lovely review, we really appreciate your feedback.
Such a wonderful care home, always very well kept whenever we visit. The staff are friendly, polite and incredibly helpful. It’s so nice to know our loved ones are being well looked after!
Zoe, thank you for your review of Netley Court, sincere thanks for your very kind comments.
I came here in great trepidation and could not be more pleasantly surprised. I have been overwhelmed by the help, kindness and understanding shown by every member of staff. I can't find the words to express my gratitude.
You do a brilliant job of looking after my grandad. He never stops talking about how brilliant the staff are that look after him. What a beautiful care home, always immaculate. More like a hotel than a care home. Thanks to all of you.
Thank you for your kind review of Netley Court. I am very pleased that your grandfather speaks so well of the care team.
Thank you to the manager and his wonderful team for the work you do, it’s a real credit to you and you all should be so very proud.
Thank you so much, Abigail, for the lovely review you have written about Netley Court. I am so pleased that your nan has settled so well and that as a family feel that you made the right choice.
I came here in an emergency situation, having had a fall which meant a stay in hospital. I was fortunate to be sent to Netley Court care home to complete my recovery.
Thank you for your kind review. We are pleased that the stay met your expectations and you were able to return home.
Thank you!
Thank you for your very kind review on Netley Court.
The staff are very friendly and nothing is too much for them to do. It is nice to see the general manager sits down with the residents as well and mucks in with the carer staff.
Thank you for your very kind review on Netley Court.
Excellent service from the very first day my auntie came here. I am more than happy with the service and would recommend Netley Court to anyone.
Thank you Nick for your kind review. I am pleased that we have continued to provide the excellent service.
Excellent care, lovely staff, a wonderful care home.
I visited my friend recently who now lives at Netley Court. As soon as I entered the building I was greeted by a huge smile from the receptionist, this made me feel very welcome indeed. After talking with my long-term friend and having a look around I was very impressed. My friend is so happy here with the care she receives and the meals. I can see in the summer months we will be spending a lot of time in the garden looking at the birds in the superb aviary. I can honestly say that I would have no hesitation whatsoever in recommending the home to family and friends. Great staff, great food. All in all an outstanding home.
What an excellent home, the staff are really friendly and attentive, it’s always a pleasure to visit!
Everything concerned in the running of Netley Court and the care of my sister is first class. From the management to the medical carers, the carers and the meals, the many activities and the laundry staff, I cannot praise them all enough - they should all feel very proud of themselves.
My friend loves living here and that is very evident, its a great pleasure to see someone so happy.
Well done to the management who do a great job in ensuring that the team of staff employed deliver the best.
Happy New Year to you all, keep up the great work.
I haven't been for a while due to illness but its still such a lovely place with a great atmosphere, everyone seems so happy and the two people I visited could not speak highly enough about the place and the staff.
I know where I am going to stay when I need help.
Amazing.
Thank you to you all.
Experience was brought about for convalescence after an unexpected operation. Premises, facilities and care and attention are of a high standard. Given that most residents spend most/all of the day in their rooms, there is an empty feel when walking around slightly exaggerated by the large building.
My experience here has been excellent. The staff have been always caring and sometimes make you laugh. The food is very good but too much sometimes. The general atmosphere is splendid and it seems like having a holiday. I really have enjoyed it here and the depression has now gone.
The home was clean and the air fresh.
The staff were friendly and welcoming.
On the many short visits to Netley Court, I have been impressed with all the staff, also the cleanliness and condition of the building. It provides a very happy and friendly atmosphere. I would have no hesitation, should the position arrive in becoming a resident at Netley Court. One of the key points is its location, overlooking Southampton water.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (4)
- 31 Jul 2026
We're delighted to announce that Netley Court Care Home is now live with Sensio RoomMate! This innovative technology helps us enhance the care and reassurance we provide by discreetly monitoring...
- 27 Jul 2026
It was a pleasure to host this event for our residents, families, and the local community. Our residents enjoyed all the joys of a community festival in their back garden,...
- 27 Jul 2026
It's a delightful experience for our residents to interact with the children, bringing joy, laughter, and a sense of community. These engaging moments not only brighten our days but also...
- 19 Aug 2026Organiser: Netley Court Care Home
- 23 Aug 2026Organiser: Netley Court Care Home
- 26 Aug 2026Organiser: Netley Court Care Home
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 31 Jan 2025Recipient: Cinnamon Care Collection
- 31 Jan 2024Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Netley Court Care Home.
Meet the Team (6)

I manage the running of Netley Court to ensure we provide high-quality, individual care in a nurturing, engaging environment so that our residents can live happy and fulfilling lives. That joy for life spills over into their fun and lively personalities that give constant pleasure, not just to me but to my team too.
My experience:With over 20 years of experience in a variety of care management roles, I am delighted to return to looking after residents. I hold a Registered Manager’s award and a City & Guilds teaching certificate.
About me:In my spare time, I love getting out into the outdoors with my dog, spending time with my family, eating out, and reading.

I joined Cinnamon, as Deputy Manager at Netley Court, in May 2023. I work beside the General Manager as part of the management team who makes sure that both residents and staff members are safe and well looked after. My role is to ensure that every resident in Netley Court receives high-quality care which is well deserved.
My Experience:I have worked in the Care Sector since 2012 when I started my journey as a Care Assistant. In 2019 I completed my Bachelor of Science Degree in Health, Community and Social Care Studies. Working with and for people who live with dementia has always been my passion. I would like to think that I am making a difference in residents' and families' lives by supporting them and fulfilling their needs.
About me:I am originally from Poland. I love to go back there for a holiday and spend some quality time with my family and friends. My lovely partner and I have a daughter who is my complete world. I am a big pet lover. I have 2 cats Elsa and Biscuit. I love good food and dinner parties.

I started my culinary career aged 15, working on the Isle of Man after college. I’ve cooked for the army, prepared regimental dinners, and worked in Dubai at a five-star hotel and on cruise liners. In London, I cooked for royals, government ministers, and celebrities. As a freelance chef for eight years, I specialized in kosher cuisine, helping a small company become the country’s leading kosher caterer. My experience includes cooking at the House of Lords, No. 10 Downing Street, and serving as a Head Chef at Harrods.

I focus on creating meaningful moments that bring joy, comfort, and connection into each day. My responsibilities include planning and delivering engaging and inclusive activities that promote the physical, emotional and social well-being of every resident. I invest time in getting to know everyone, their individual stories, interests and abilities, which helps in ensuring every activity feels personal and purposeful. From themed events and sensory sessions to music, reminiscence, and gentle exercise, my goal is to make each day stimulating, fulfilling and full of smiles.
My ExperienceI am a former Deputy Care Manager of two homes, driven by a passion for creating meaningful and joyful experiences for those in care. My experience includes supporting adults with learning disabilities and adults living with dementia, which has provided me with a deep understanding of individual needs, abilities, and the elements that bring people happiness and purpose. I hold a BA (Hons) in Education Studies and History, a Diploma of Higher Education in Social Welfare Studies, and have also studied social work. This blend of education and hands-on experience allows me to bring creativity, structure, and empathy to everything I do.
About MeOriginally from Burton on Trent in Staffordshire, I attended university in Lincoln and have lived in Pembrokeshire, studying at Swansea University. I now reside in a small village outside of Southampton with my partner and our youngest son. I have two older stepchildren who live in Pembrokeshire, and it’s always lovely when my daughter visits and volunteers here at Netley Court, allowing us to share these experiences together. Outside of work, I enjoy cooking, reading, walking on the beach, and playing with my son. These simple pleasures keep me inspired, happy, and grounded.

My role at Netley Court is to work with the Head Chef, the Wellbeing & Lifestyle team, and the housekeeping department to ensure that our residents and their visitors all receive the best hospitality experience during their time here. Our aim is to provide the highest standards, from a simple coffee and cake in the bar area to enhancing the dining experience. I also work closely with the housekeeping team, and together we strive to make Netley Court the very best care home.
My ExperienceI have been working in the catering, hospitality, and care industry for over 30 years now. During my time, I have enjoyed experiences in various hotels and restaurants around the world. More recently, I have worked in both contract catering roles and the care industry. I have experience in head chef roles, catering management roles and overseeing hospitality. I look forward to sharing the knowledge and skills I have learned with the team at Netley Court.
About MeI grew up in Salisbury for the first 20 years of my life and then spent five years travelling overseas. For a lot of that time, I was based in Sydney, Australia, which was an amazing experience. When I returned to the UK, I ran my own catering business for 12 years. I now have two sons, and we enjoy our spare time playing and following football together. I love spending time with them and watching them grow into interesting young individuals.

I support families through the often emotional journey of transitioning into care, offering clear, compassionate advice every step of the way. My approach is professional yet personal, focused on building trust, providing reassurance, and helping families make informed decisions with confidence.
My ExperienceI bring many years of experience within the healthcare sector. With a Level 3 qualification in Lead Health and Social Care, I have developed a strong and comprehensive understanding of care needs, ensuring every individual and family receives the highest level of guidance and support.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Netley Court Care Home to verify any information. View our terms and conditions. Netley Court Care Home has an Enhanced Service -more info.