Netley Court Care Home

My Dad went into Netley Court Care Home in April following a couple of falls in his home. I cannot fault the care provided by all of the staff at Netley Court. Right from day one the admins manager and the deputy manager were welcoming and professional. Dad felt instantly at home. All of the staff go out of their way to help Dad at every opportunity. They seem to know everybody's names and personal interests as well as the names of all the relatives, it's a very personal and caring service. The facilities are great and the garden overlooking Southampton Water is stunning. I cannot recommend Netley Court enough.

It appears to me that the residents are paying over-inflated fees for the rooms that are empty and cannot be filled. Bring in more people by reducing the fees.

My cousin has been a resident at Netley Court for almost a year now and during that time has increasingly required additional support and assurance. Netley Court has competently dealt with this so far and I am confident will continue to do so.

The care home is of a very high standard. My in-laws feel very at home. The care staff are fantastic, kind and understanding. The management embraces the essence of kindness together with managing. Thank you to everyone.

Thank you for looking after my Mum!

The actual building is bright and tastefully decorated.

I was really pleased to see my mother cared for so well. The knowledge of my mother's day-to-day condition, care issues and the onward plan was very impressive. From the general manager to care assistants, the quality of the care at Netley is always good. The ambience, cleanliness, furnishing and gardens are really wonderful.

Netley Court Care Home was ideal for what my friend was in need of at the time. The care she received was very good and helped her on her way to full health. She did not want to leave her room and join in on the activities but from what I witnessed they were good. She enjoyed the views and the garden

Staff are excellent, and nothing is too much trouble.

I feel there could have been a lot more information about how the home is run and the different ways I now know we can keep in contact. At the onset dad needed more help with his personal care; did the staff not see this? The laundry has been a problem. One person available to contact would have been preferable. The staff seems very busy maybe a time slot could be given? So many email addresses. After six months we now see how the home is run it would have been useful to know more at the onset there has been some frustration. There are aspects of care and human interaction which appear to be very nice - a good atmosphere. The garden is a great place the decor inside is fine. The phone system seems problematic. Is there a need for more staff?

Excellent services and facilities. Beautiful location.

Everything is all okay.

I was so pleased my mother enjoyed her two week respite stay at Netley Court Care Home. All the staff were very friendly and made you feel welcomed. The two weeks stay gave mum a new lease of life with the daily activities and the company of other residents. The facilities at Netley Court were excellent.

Nan was here for a few months, even with all of the restrictions, she felt really at ease and calm, loved all of the activities provided and the staff were extremely friendly.

This is my third visit to Netley Court Care Home. I have had two respite care visits after major surgery and one for a Christmas Break. I have always found the facilities first-class with a professional and caring staff. It is a luxury care home providing first-class service. The Admissions Advisor is an asset to this company and should be recognised as such.

My dad became a resident at Netley Court back in January following the sudden passing of my mum. I had concerns at first because he was moving so far away from his home in Yorkshire and the things that he knew and loved. But he's close to my sister and her husband, and this is a real help. I should not have doubted anything. From the moment Dad arrived, the staff have shown him so much care and respect and helped him get over the passing of Mum. Dad is constantly singing the praises of the staff and the homely feel that surrounds him. There are so many activities going on, and this really helped him with his dementia, and he truly seems to have settled into a routine that suits him. His room is very comfortable with everything that he would need, and the food he receives is constantly first class.

When my mum passed away suddenly before Christmas we were left with a dilemma about the care of my dad. They lived in Yorkshire, we live in Southampton. After lots of consideration, we decided moving him south was the best option. That problem solved. Then came the bigger problem. The right care home for Dad to get the level of care and attention he was getting at home from carers and my mum. We wanted him to be comfortable, safe, cared for and in a special way ‘loved’. I am so happy that my husband found Netley Court Care Home. It certainly ticks more boxes than I had listed. My dad is so happy, very relaxed and enjoying his days with his fellow residents. The staff are amazing and are constantly looking after Dad and all his needs. The feel of Netley Court isn’t of a care home but of an elderly person's first-class hotel. From the cosy entrance/reception to the en-suite colourful rooms. It really is first class. I rest at night knowing Dad is in the safest most comfortable place.

We thank everyone at Netley Court for their continuing excellent work.

When dementia got too much for Mum to live at home anymore, we chose Netley for her as her new home. When we came to have a look around first of all, the staff seemed so friendly, kind and caring. They wanted to know about Mum as a person. We loved the activities timetable every week and nearly got run over in the stampede for their daily Happy Hour. I asked why there weren't many people in their rooms - the answer - we like to get them involved in what's going on. This has turned out to be so true. The rooms are bright and spacious and it's in a fabulous location. Next month Mum has been in Netley for two years and it was definitely the right decision for us. Mum is so happy. She is always saying how lovely everyone is that looks after her.

Netley Care Home has the perfect balance between luxury and cosy comfort. The staff are always welcoming and friendly and the stunning garden view over the waters is spectacular all year round. Families of loved ones residing in Netley have full peace of mind knowing that the care and accommodation is outstanding, as per the recent CQC report.