Cavell Court

140 Dragonfly Lane, Cringleford, Norwich NR4 7SW
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9.8 148 Reviews
  • Cavell Court, Norwich
Cavell Court delivers round-the-clock residential and dementia care on a permanent and respite basis. This spacious, purpose-built home is all about enabling residents to continue to enjoy a fantastic quality of life.

Every member of the team is dedicated to delivering person-centred care and ensuring residents enjoy each day to the full, whether that’s taking part in activities and outings or helping out with small tasks around the home, from gardening to folding laundry.

Life at Cavell Court is all about comfort and luxury, which is why each bedroom is of a high standard, with an en-suite wet room. Residents can also enjoy excellent facilities, such as a contemporary café, cinema and hair salon, as well as lovely grounds.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1571
  • Self-Funded Residential Dementia Care: from £1661
  • RESPITE Self-Funded Residential Care: from £1781
  • RESPITE Self-Funded Residential Dementia Care: from £1871

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Cavell Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Group/Owner

Person in charge

  • Pedro Campos (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • Parking on-site

Cavell Court Reviews (148)

Total of 148, showing 141-148
9.8

Cavell Court has a Review Score of 9.8 (9.779) out of 10, based on 27 reviews in the last 2 years. Over all time Cavell Court has 148 reviews.

Overall Experience

  • 123
  • 18
  • 5
  • 2
  • 0

Date Published

148
7
13
27
121

Review from Carolyn B (Friend of Resident) published on 27 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit a friend today. We were met and taken to her room. We have visited friends in care homes before but not Care UK homes this is excellent, staff so friendly and even came into the room while we were there excellent. We have been made to feel that this is more than a care home and must
be so much nicer than others. We spoke to the head chef about menus once again excellent! A lady that showed us around gave us more of an insight into the home. We cannot say enough about Cavell Court and this was only our first visit! Staff are very happy.

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Review from Jan G (Friend of Resident) published on 24 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff and management, very welcoming. Very lovely décor with plenty of places to sit with residents. Residents encouraged to do activities. Choice of places to eat for residents and visitors. Lovely garden area. Food very good and well cooked. Only negative point not very well sign posted
for the main road.

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Review from Moyra C (Resident) published on 24 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is now my home and I quickly add a very happy one. It is difficult to describe the many features that contribute to make it so. First and foremost the friendly and efficient carers and the beautiful décor, this care home is so well run it nearly doesn't seem like one. More like a luxurious holiday
camp! with activities and food fit for a king! I feel honoured to spend my final days here, knowing I shall be in very special caring hands. My grateful thanks.

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Review from John G (Resident) published on 18 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing can be improved on. Staff are all superb. Everything is excellent. Look forward to returning in the near future.

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Review from Juliette H (Daughter of Resident) published on 13 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On inspection of visiting the care home and its staff I simply had no hesitation that this is the place I wanted my father to come for his respite care. On reflection it was like a five star hotel and I justified the cost as him being on a wonderful holiday with good food and being totally cared for
in wonderful surroundings. I am now picking him up and am so pleased with his comments and listening to what the staff and his carers has emphasised. I am really happy that I made this decision, which I must admit was difficult in the beginning, but will not hesitate to do again in the future funds permitting.

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Review from Elizabeth G (Resident) published on 12 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The customer relations manager has guided us with an efficient and caring manner throughout this procedure. From our first enquiry in February before the home opened until today, she has been holding our hands all the way.

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Review from Rhod C (Son of Resident) published on 7 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in an expertise way since her arrival. The care, food and hospitality is five star. All the staff are so professional and dedicated.

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Review from Glen M (Son of Resident) published on 31 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home and staff to match, I am very pedantic and find nothing but excellence here. My mothers health has improved within 7 days with the care provided - praiseworthy indeed and a credit to the staff when my mother is 91 with a complex history.

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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Cavell Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.779 for Cavell Court is calculated as follows: ( (264 Excellents x 5) + (40 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 317 Ratings = 4.779

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cavell Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (94)

Meet the Team (1)

Pedro

Pedro Campos

Job Title: Home Manager

I qualified as a Nurse in Portugal in 2010, and my first care job in the UK was for Care UK.


I left after five years to progress my career, but I decided to return because I believe in Care UK’s values and commitment to caring for residents.


Care UK is the best place I have ever worked. The support provided to colleagues is fantastic. Providing care is about being passionate and committed. As Home Manager, I believe it’s important to listen to and support residents, relatives and colleagues in the home on a day-to-day basis. I work hard to make a difference in their lives.


The safety and wellbeing of the residents living at Cavell Court of the utmost importance to me, and ensuring all procedures are followed is an important part of my role. My favourite part of the day is walking around the home every morning to talk to each resident and team member.


When I’m not working, I love to spend time with my family. I enjoy time in the garden and do DIY at home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cavell Court to verify any information. View our terms and conditions. Cavell Court has an Enhanced Service - more info.