
The moment I came through the doors at Cavell Court I was treated with care and respectJ F(Respite Resident/Service User)



The moment I came through the doors at Cavell Court I was treated with care and respectJ F(Respite Resident/Service User)



Cavell Court delivers round-the-clock residential and dementia care on a permanent and respite basis. This spacious, purpose-built home is all about enabling residents to continue to enjoy a fantastic quality of life.
Every member of the team is dedicated to delivering person-centred care and ensuring residents enjoy each day to the full, whether that’s taking part in activities and outings or helping out with small tasks around the home, from gardening...
Care Provided by Cavell Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Cavell Court for full pricing details and T&Cs.
Contact Cavell Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Pedro Campos (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking on-site
Cavell Court Reviews (159)
Cavell Court has a Review Score of 9.8 (9.803) out of 10, based on 25 reviews in the last 2 years.
Over all time Cavell Court has 159 reviews.
My dad is a resident at Cavell Court an we are so happy about the care that he is receiving. He has settled in so well. His room is lovely with some petsonal touches and he has not had a bad word to say about any of the staff. Food is varied and my dad enjoys it all.
My partner has been resident in Cavell Court now for over 2 years and is very settled, she is looked after by an excellent team and treated with care and respect and is very settled. The team go about there daily duties with good humor giving the place a friendly atmosphere. The entertainment team do a difficult job with good jumour and fun. Well done to everybody not forgetting the kitchen staff serving great food every day. Thanks for your care.
Thank you so much for your kind words, they are so appreciated and will be shared with the teams.
Everyone is so friendly and welcoming, they run the home to make it feel like one big happy family. We as a family are forever grateful to Cavell Court, they got me my dad back from a very bad place he was in mentally and physically through care and understanding.
My wife was in respite care for three weeks at Cavell Court and was looked after extremely well.There was so many activities to join in with.The staff are very professional very well trained and looked after my wife's needs at all times.The food is also very good with different selection every day.The gardens are lovely to walk round with some beautiful flowers.All of the staff at Cavell Court are very polite with very good communication skills and always available when my wife needed anything.There was no problems whilst my wife was in care and she was looked after with dignity and patience.Overall I would say that this is the best care home we have ever come across and would recommend the home to anyone with whatever there needs are.The standards at Cavell Court are second to none and everything is taken care of to put you at ease.
Your kind words will be shared with our team, who will be very proud to hear them. Thank you again for your lovely review.
My sister really needed some respite. 2 weeks at Cavell Court has made a huge difference to her wellbeing and demeanour. Staff were absolutely wonderful. Judy really enjoyed the wonderful meals.
Thank you so much for your kind review. We are delighted that Judy enjoyed the chef prepared meals during her stay and that she found the staff to be wonderful. We set a high standard for ourselves at Cavell Court, so we are very pleased to hear that your experience with us has been a positive one.
Cavell is such a special place. The staff are very special people too. Dad would want me to mention Brandon, Tara and Cheryl. Thank you Cavell, for everything. X
Dear Christine, thank you for leaving such a lovely, heartfelt review. Your kind words mean the world to us all, especially the carers that you have mentioned who spent a lot of time with your Dad and were very fond of him. Thank you for choosing Cavell Court - your Dad was a special man who will be greatly missed.
Everyone was very friendly especially Pedro and Sam who we mainly dealt with. The carers were helpful and the setting nice. The coffee shop setting was really nice, would benefit from a few more higher backed chairs as when we went down there were lots of short chairs but I couldnt get comfy in. Parking was a bit limited for visitors but was very handy having a shop over the road.
We are so glad you found our team friendly and welcoming. We set a high standard for ourselves at Cavell Court, so we are very pleased to hear that your experience with us has been a positive one.
Your kind words are really appreciated and will be shared with our team.
The moment I came through the doors at Cavell Court I was treated with care and respect. The customer care manager has gone above and beyond to make my respite stay as smooth as possible. Every member of staff is friendly and will help with anything. I would highly recommend Cavell Court to anybody that needed care or respite.
Your kind words will be shared with our team, who will be very proud to hear them. Thank you again for your lovely review.
My Uncle has moved to Cavell Court and I cannot thank the staff enough for their support with the transition.
Throughout Cavell Court all staff are friendly and courteous and have really made the effort to get to know my Uncle on an individual level.The environment feels homely but also practical so staff can work and residents can move about with ease.
It is also lovely to have the coffee shop and lounge to go to when we visit to spend time together.
I feel reassured that any issues or changes in care are communicated to me appropriately.
I feel with everyone involved my wife's condition and health have improved. A nice relaxed place. Thank you all.
The carers, housekeepers, receptionist and other admin staff are always very friendly, respectful and welcoming and eager to answer any queries I may have, and Barbara has a good relationship with the carers who look after her daily needs.
The facilities at Cavell Court are extremely good and Barbara enjoys having her hair done. She always looks lovely when I visit her.
The staff are very good with communications and I always get a telephone call to keep me updated on doctors'/dentists' visits etc., or any other issues I need to be made aware of. Barbara chooses not to join in with activities but there always seems plenty going on.
No complaints at all.
I have lived here for five and a half years. I have enjoyed meeting new residents and making new friends and the staff have always been kind and considerate and have made this feel like home. I eat well and can always have an alternative to the menu if its something I don't fancy. If I have a problem that needs medical attention a nurse or doctor will be called so I get the right treatment when I need it. In all, I am very happy living here.
Dad was originally in 2 care homes, which were awful. He moved to Cavell Court, and the difference was massive. We were immediately impressed by the care, consideration and respect given to him from all staff. It was a relief knowing he was being cared for in the best possible way. Our family were always welcomed, and the staff went the extra mile, such as for birthday celebrations and Valentine's Day. When Dad sadly passed, the acts of kindness shown by all the staff gave us great comfort.
My husband became a resident last week in March. I am pleased with the contact I have with his carers and team leaders on his floor. This keeps me informed on anything that happens with him, regularly updated on how he is doing, settling in, etc. I feel I can speak to them about anything that is worrying me, or just have a general chat.
We made the tough decision to admit my dad who had dementia. Right from the initial meeting to discuss admittance we felt welcome and secure in the knowledge he would be taken great care of. We were not wrong, he was treated with dignity and respect right through to the end of his life. A wonderful team of professional people.
So a big thank you .
Most of the carers are excellent but I have noticed that a few can be very lazy. I have noticed a few raised eyebrows at times and huffs and rolled eyes! The activities team are excellent - very kind + patient but I do get their probably not under so much pressure as the carers. Looking forward to hearing who the new management team will be and what changes, if any, they'll implement.
I visited the home and met one staff member in particular who showed me around and offered a comprehensive guide to all the home had to offer. I was impressed with the bright, friendly atmosphere and although my sister in law would not be able to take part in any of the activities, it was warming to know there was so much on offer for those who could. I saw the menus covering a wide choice of food on offer, but it was explained that other suitable options would be on offer.
Sister on law finally reached Cavell Court on Christmas Eve by direct transfer from the hospital.
Sad to say, because of my sister in law's age and her existing ailments, she will not be able to fully enjoy all that is on offer.
The staff also cared for us as a family, keeping up fully updated on his health and general wellbeing. Sadly, our father died in January 2025.
The staff showed kindness and compassion to us all. We will always be grateful to all staff at Cavell Court for their care and love shown to us all.
Mum and ourselves are delighted with life in Cavell Court. We were only remarking the other day that it has a homely feel crossed with a nice hotel. Her room is really nice and spacious, so visiting is comfortable although we tend to take a stroll to take advantage of the self service coffee shop. The staff who look after her are attentive and we couldn't be happier - a great balance of promoting independence but being there when needed. We're absolutely delighted with all aspects of mum's new home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 July 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Cavell Court.
Awards / Recognitions (121)
- 04 Aug 2026Recipient: Cavell Court
- 23 Jul 2026Recipient: Care UK
- 13 Jul 2026Recipient: Care UK
Accreditations
There are no accreditations posted yet for Cavell Court.
Meet the Team (1)

I qualified as a Nurse in Portugal in 2010, and my first care job in the UK was for Care UK.
I left after five years to progress my career, but I decided to return because I believe in Care UK’s values and commitment to caring for residents.
Care UK is the best place I have ever worked. The support provided to colleagues is fantastic. Providing care is about being passionate and committed. As Home Manager, I believe it’s important to listen to and support residents, relatives and colleagues in the home on a day-to-day basis. I work hard to make a difference in their lives.
The safety and well-being of the residents living at Cavell Court are of the utmost importance to me, and ensuring all procedures are followed is an important part of my role. My favourite part of the day is walking around the home every morning to talk to each resident and team member.
When I’m not working, I love to spend time with my family. I enjoy time in the garden and do DIY at home.
Frequently Asked Questions about Cavell Court
What types of Care is Cavell Court registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cavell Court have?
There are 80 Single Rooms.
What are the Facilities & Services at Cavell Court?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cavell Court to the centre of Norwich?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cavell Court to verify any information. View our terms and conditions. Cavell Court has an Enhanced Service -more info.