Cavell Court

140 Dragonfly Lane, Cringleford, Norwich NR4 7SW
Review Us
9.8 149 Reviews
  • Cavell Court, Norwich
Cavell Court delivers round-the-clock residential and dementia care on a permanent and respite basis. This spacious, purpose-built home is all about enabling residents to continue to enjoy a fantastic quality of life.

Every member of the team is dedicated to delivering person-centred care and ensuring residents enjoy each day to the full, whether that’s taking part in activities and outings or helping out with small tasks around the home, from gardening to folding laundry.

Life at Cavell Court is all about comfort and luxury, which is why each bedroom is of a high standard, with an en-suite wet room. Residents can also enjoy excellent facilities, such as a contemporary café, cinema and hair salon, as well as lovely grounds.
Show Cavell Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1571
  • Self-Funded Residential Dementia Care: from £1661
  • RESPITE Self-Funded Residential Care: from £1781
  • RESPITE Self-Funded Residential Dementia Care: from £1871

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Cavell Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Pedro Campos (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • Parking on-site

Cavell Court Reviews (149)

9.8

Cavell Court has a Review Score of 9.8 (9.756) out of 10, based on 27 reviews in the last 2 years.
Over all time Cavell Court has 149 reviews.

Overall Experience
  • 124
  • 18
  • 5
  • 2
  • 0
Date Published
  • 149
  • 7
  • 12
  • 27
  • 122
Reviewer Connection to Cavell Court
  • 41
  • 28
  • 18
  • 14
  • 10
  • 6
  • 5
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 149, showing 1-20
Review from Mary B (Cousin of Resident) published on 28 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been at Cavell Court for almost three years and during that time I have not had cause to complain about her care. Her beautiful room and ensuite is always very clean and she has the luxury of patio doors onto an outside seating area.
The carers, housekeepers, receptionist and other
admin staff are always very friendly, respectful and welcoming and eager to answer any queries I may have, and Barbara has a good relationship with the carers who look after her daily needs.
The facilities at Cavell Court are extremely good and Barbara enjoys having her hair done. She always looks lovely when I visit her.
The staff are very good with communications and I always get a telephone call to keep me updated on doctors'/dentists' visits etc., or any other issues I need to be made aware of. Barbara chooses not to join in with activities but there always seems plenty going on.
No complaints at all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for five and a half years. I have enjoyed meeting new residents and making new friends and the staff have always been kind and considerate and have made this feel like home. I eat well and can always have an alternative to the menu if its something I don't fancy. If I have a problem
that needs medical attention a nurse or doctor will be called so I get the right treatment when I need it. In all, I am very happy living here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was originally in 2 care homes, which were awful. He moved to Cavell Court, and the difference was massive. We were immediately impressed by the care, consideration and respect given to him from all staff. It was a relief knowing he was being cared for in the best possible way. Our family were always
welcomed, and the staff went the extra mile, such as for birthday celebrations and Valentine's Day. When Dad sadly passed, the acts of kindness shown by all the staff gave us great comfort.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C W (Wife of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband became a resident last week in March. I am pleased with the contact I have with his carers and team leaders on his floor. This keeps me informed on anything that happens with him, regularly updated on how he is doing, settling in, etc. I feel I can speak to them about anything that is worrying
me, or just have a general chat.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L E (Daughter of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We made the tough decision to admit my dad who had dementia. Right from the initial meeting to discuss admittance we felt welcome and secure in the knowledge he would be taken great care of. We were not wrong, he was treated with dignity and respect right through to the end of his life. A wonderful
team of professional people.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Wife of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Birthday of my husband. A table was set for us to have lunch together. He thought it was a restaurant. Reservation of two tables in coffee lounge . 9 friends arrived for tea and cake at 2pm. A lovely cake with happy birthday and candles arrived and we sung Happy Birthday to him.
So a big thank
you .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most of the carers are excellent but I have noticed that a few can be very lazy. I have noticed a few raised eyebrows at times and huffs and rolled eyes! The activities team are excellent - very kind + patient but I do get their probably not under so much pressure as the carers. Looking forward to hearing
who the new management team will be and what changes, if any, they'll implement.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean S (Sister-in-law of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Cavell Court during December and an appointment was made for me to visit the home. I ascertained there was an available room for my sister in law who at that time was an in patient In hospital.
I visited the home and met one staff member in particular who showed me around and offered
a comprehensive guide to all the home had to offer. I was impressed with the bright, friendly atmosphere and although my sister in law would not be able to take part in any of the activities, it was warming to know there was so much on offer for those who could. I saw the menus covering a wide choice of food on offer, but it was explained that other suitable options would be on offer.
Sister on law finally reached Cavell Court on Christmas Eve by direct transfer from the hospital.
Sad to say, because of my sister in law's age and her existing ailments, she will not be able to fully enjoy all that is on offer.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia M (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father joined Cavell Court in July 2021. He was very confused and disoriented. The reception staff welcomed him into the home calmly and helped to allay his fears. He took a while to settle onto Patteson Suite but due to the kindness and care of the staff he became calmer and more content.
The
staff also cared for us as a family, keeping up fully updated on his health and general wellbeing. Sadly, our father died in January 2025.
The staff showed kindness and compassion to us all. We will always be grateful to all staff at Cavell Court for their care and love shown to us all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nick S (Son of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and ourselves are delighted with life in Cavell Court. We were only remarking the other day that it has a homely feel crossed with a nice hotel. Her room is really nice and spacious, so visiting is comfortable although we tend to take a stroll to take advantage of the self service coffee shop. The
staff who look after her are attentive and we couldn't be happier - a great balance of promoting independence but being there when needed. We're absolutely delighted with all aspects of mum's new home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim B (Husband of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was only with you for a few weeks but all your staff made her, and the family, feel welcome. You treated her with respect and great compassion at all times and generally made her stay as pleasant as possible. You all made the effort to get to know her.
Reply from Samantha Woods, Reviews Team at Cavell Court

Thank you very much for taking the time to leave us feedback about your experience. Your kind words are so appreciated and really do mean the world to the whole Cavell Court team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anna D (Daughter of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed for a short respite period and we visited him regularly.
His room was always clean and tidy and he was dressed and well presented.
Staff were helpful when I asked queries.
We appreciated the facilities and that we could take him for walks round the garden and make drinks etc.
One
staff member in particular was excellent - very kind and thoughtful and helped his granddaughter look at the guinea pigs.
Reply from Samantha Woods, Reviews Team at Cavell Court

Thank you very much for taking the time to leave us feedback about your experience. At Cavell Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your kind words are really appreciated. Many thanks from the team at Cavell Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin P (Son of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cavell Court is exceptional! My mother's move has been very smooth and she has settled in quickly. The whole Cavell Court team are a credit to the care sector.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill O (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really satisfied with the care and attention Mum receives. The staff are very friendly and support Mum with her daily needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Wife of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband spent approximately 18 months here - where he was well looked after and formed lots of friendships with staff and other residents - and was very happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary P (Daughter of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has a lovely en-suite room overlooking the back gardens. She has made it home with bits of furniture and personal effects, even replacing the provided TV with her own. All her personal needs and care are met to a high standard. She is encouraged to enjoy her lifelong love of gardening and
is often involved in the planning and displays. The entertainment team are exceptional. Each resident has been asked to provide a wish of what they would like to do or where they would like to go. My mother chose to go to a bingo hall in Norwich. Two members of staff organised it and took her for a day out. I went too and we all had a fabulous time.
Having looked at several care homes, one of the reasons for choosing this one was its coffee area. It's a super place to meet friends and relatives where there is a coffee machine, freshly baked cakes, and daily newspapers. It's modern and feels more like a coffee shop.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C (Wife of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband comes here for respite and is happy to come. He's been coming for two years. Twice each year. Staff are very friendly.
Reply from Caprice Geisha, Reviews Team at Cavell Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Cavell Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been at Cavell Court for two months, and the difference in her is amazing. The care and good food have worked wonders. The staff are very helpful and nothing it too much trouble. Cavell Court was recommended to me by my sister-in-law and I am very happy that my Mum is there.
Reply from Samantha Woods, Reviews Team at Cavell Court

Thank you very much for taking the time to leave us feedback about your experience. At Cavell Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your kind words, they are appreciated by everyone at Cavell Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L L (Daughter of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident for 2 and a half years until she passed away.
During her last days, staff were caring, compassionate, and supportive. They supported and comforted me, they also answered any questions I had.
I really appreciated all the staff visiting Mum, and telling me she would be missed by all.
They all had a story to tell about her.
From laundry, housekeeping, carers, lifestyle, and team leaders, you are the best and I will miss you all.
Reply from , Reviews Team at Cavell Court

Thank you very much for taking the time to leave us a reveiw about your experience. At Cavell Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul H (Son of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mmother was a resident in Cavell Court from March 2022 to when she passed away in December 2023. During that time, the staff in Cavell were very attentive and my mother was well looked after, respected and cared for. If an issue arose, it was always dealt with promptly and communicated back to me
or my sister. There was always a feeling of being part of a community within Cavell, both for my mother as a resident and us as a family.
In late November 2023 at the age of 93 my mother became unwell and we were offered palliative care by Cavell, which she received until passing away just before Christmas. This was obviously a difficult time but the care, attention and dignity which both my mother and us a family received from all of the staff at Cavell was exemplary and we will always be sincerely grateful for that.
Reply from Samantha Woods, Reviews Team at Cavell Court

Hi Paul, thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves here at Cavell Court, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your kind words, they are appreciated by everyone at Cavell Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Cavell Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for Cavell Court is calculated as follows: ( (256 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 316 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cavell Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (99)

Meet the Team (1)

Pedro

Pedro Campos

Job Title: Home Manager

I qualified as a Nurse in Portugal in 2010, and my first care job in the UK was for Care UK.


I left after five years to progress my career, but I decided to return because I believe in Care UK’s values and commitment to caring for residents.


Care UK is the best place I have ever worked. The support provided to colleagues is fantastic. Providing care is about being passionate and committed. As Home Manager, I believe it’s important to listen to and support residents, relatives and colleagues in the home on a day-to-day basis. I work hard to make a difference in their lives.


The safety and wellbeing of the residents living at Cavell Court of the utmost importance to me, and ensuring all procedures are followed is an important part of my role. My favourite part of the day is walking around the home every morning to talk to each resident and team member.


When I’m not working, I love to spend time with my family. I enjoy time in the garden and do DIY at home.

Frequently Asked Questions about Cavell Court

What types of Care is Cavell Court registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cavell Court have?

There are 80 Single Rooms.

What are the Facilities & Services at Cavell Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cavell Court to the centre of Norwich?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cavell Court to verify any information. View our terms and conditions. Cavell Court has an Enhanced Service - more info.