Wyndham Hall Care Home

Skimmingdish Lane, Bicester OX26 5AF
Review Us
9.8 87 Reviews
  • Wyndham Hall Care Home, Bicester
Wyndham Hall Care Home is a 2015 addition to the Maria Mallaband care home portfolio, a growing and respected provider that is highly-regarded within the UK care sector.

The new residence provides five star accommodation for 60 people and specialises in the provision of outstanding nursing, residential and dementia care within its beautiful modern facilities.

All 60 bedrooms are en-suite and decorated to an elegant hotel standard. The home is finished to a lavish standard throughout, offering comfort, elegance and security. Facilities also include elegant dining rooms, a quiet lounge, garden room, a pub, spa facilities and cinema room.

Wyndham Hall is easily reached via junction 9 off M40 and two railway stations are close by. The home is minutes away from the heart of North Oxfordshire’s countryside with a variety of walks and shops. Call in for a viewing and meet the team, or for a coffee and a chat.

MMCG's approach is based on achieving luxury environments, within which care workers can achieve the best standards for the well-being of residents and peace of mind of loved ones.
Show Wyndham Hall Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1540
  • Self-Funded Nursing Care: from £1760
  • Self-Funded Nursing Dementia Care: from £1760

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Wyndham Hall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Eilsa Globert (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Parking available on site

Wyndham Hall Care Home Reviews (87)

9.8

Wyndham Hall Care Home has a Review Score of 9.8 (9.767) out of 10, based on 11 reviews in the last 2 years.
Over all time Wyndham Hall Care Home has 87 reviews.

Overall Experience
  • 77
  • 9
  • 1
  • 0
  • 0
Date Published
  • 87
  • 9
  • 9
  • 11
  • 76
Reviewer Connection to Wyndham Hall Care Home
  • 35
  • 19
  • 7
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 21-40
Review from Simon T (Grandson of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was extremely impressed with the compassionate, friendly and caring disposition of all the staff I met during my visits. Despite the frail condition of my grandmother, I feel comforted knowing that she is in such good hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan O (Wife of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was on End of life care.
Every member of staff gave us an excellent service.
His care was excellent. The support and kindness given to other family members was truly appreciated.
True heroes and thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Daughter of Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are so caring and considerate and nothing is too much bother. Always available if I need to talk or ask for advice. It is a huge relief to know Mum now has 24-hour nursing care as I was struggling at home. Even the manager always has her door open and will greet you when entering the reception.
Everyone is so friendly, Even my toddler grandson is made to feel welcome with lots of friendly greetings.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan B (Sister of Resident) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the service and care given to our relative. The ratio of staff to residents is more than we had expected. All the staff are friendly, caring and professional. They all appear to really care for the residents and nothing seems to be too much trouble. Only one minor criticism
would be that we would like residents to wear an emergency call lanyard so they are always able to summon help. Having said that they are seldom if ever left alone.
We have only experienced one other care home where there was one carer on duty for many residents who were often left completely alone. This never happens at Wyndham Hall and we would have no hesitation in recommending the home to care for your relatives.
We have not answered whether the home is value for money as we have not compared prices. We chose the home for its friendly atmosphere, comfort, care and professionalism. The bedrooms and public areas are all of a good standard and well furnished.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C V (Daughter of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are kind, caring and hard-working - especially evident in these times when they are often so busy. The manager is organised and compassionate. All the staff seem to be willing to help out where they are needed and we are welcomed each time we visit. The rooms are spacious and very clean. Cooked
dinner at lunchtime seems very varied and good quality. A caring environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Daughter of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home. The new manager is honest, hard-working and really cares. There are really loyal and caring staff and these are challenging times with care staff shortages. The laundry lady, kitchen staff are lovely and know the residents personally. Everyone does their best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathryn B (Daughter of Resident) published on 9 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Wyndham Hall for two months now. From the very beginning, she felt cared for and safe. Her room is spacious and clean, the staff are communicative and caring. I would recommend Wyndham Hall to anyone needing respite or a permanent move into a care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachel L (Daughter of Resident) published on 25 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my mum has been given over the last four years has been exceptional. She feels so happy and loved. She is always clean and well-groomed. She said she loves all the carers and they are all really nice to her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura L (Daughter of Resident) published on 22 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only describe Wyndham Hall Care Home and all staff who work there as angel workers. They all cared and treated my dad with the utmost pride, love, kindness and protected his dignity. To make his last few weeks calm, peaceful and comfortable is all we could ask for. We will be eternally grateful.
Thank you all so, so much. I would 100% recommend to anyone who is needing care or for a loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C J (Son-in-law of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for my mother-in-law (and my partner, her daughter). Very supportive and nothing is too much trouble. Thank you all so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M R (Daughter of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very emotional time. Absolutely amazing, caring, helpful and kind staff to both Mum and myself. From the first contact and onwards, nothing is too much trouble and the care is exemplary. Thank you all so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P D (Daughter of Resident) published on 8 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was in the care of Wyndham Hall for nearly 3 years before her recent passing. She was so well looked after that my sister and I knew she was safe and in the best place for her at her age. All the staff did their bit to make her (and us) feel welcome and we were allowed an end of life visit
which we will always be grateful for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jayne T (Daughter of Resident) published on 8 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has Alzheimer's and has been here for almost two years. He is now at end of life. The staff here have almost become part of my family. They are beyond kind and caring to my dad and have looked after him so considerately. I am so grateful to all of them for the way they have managed a very difficult
situation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Matthew P (Son of Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank you enough. Dad was local and in the best place possible. Short and sweet but the care and compassion were wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R P (Daughter of Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to all the staff who worked tirelessly during covid regulations of the lockdown to provide a caring environment when the family could not visit often. Thank you for your care of our father in his last days.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mike W (Son of Resident) published on 19 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff at Wyndham Hall are engaged, enthusiastic and professional. They are responsive to Mum's care needs, always around if the family have questions and genuinely seem to care. The atmosphere at Wyndham is positive and energetic. We would strongly recommend Wyndham for dementia care.
Mum is very happy and comfortable, and we have 'peace of mind' that she is being well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Wife of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident at Wyndham Hall form Sept 19 until May 20 and the care and compassion he received were excellent. He was treated with the utmost respect and encouraged to pursue the thing he enjoyed teaching, dancing, gardening. The incredible team at Wyndham are quite remarkable and provided
the best service possible to my husband, me and our children. Thank you, everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul C (Son of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst the home has great facilities, the staff are its greatest asset. My sisters and I are very happy to have our mum resident. We are also impressed with their COVID19 actions.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally C (Niece of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was very happy at the home and had everything he needed. He received excellent care, staff were always polite and friendly. The home was always clean and welcoming.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A G (Brother of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother spent twelve months at Wyndham Hall and received excellent care and attention while a resident at this well staffed and helpful care home. All the staff got to know his family and relatives when they came to visit him. The staff showed constant care despite some trying moments with good humour
and attention.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Wyndham Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.850 for Wyndham Hall Care Home is calculated as follows: ( (108 Excellents x 5) + (19 Goods x 4) ) ÷ 127 Ratings = 4.85
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for Wyndham Hall Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (1)

Elisa

Elisa Globert

Job Title: Home Manager

Hi, my name is Elisa and I am the Care Home Manager of Wyndham Hall. I am a registered nurse and have been in care home management for 20 years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wyndham Hall Care Home to verify any information. View our terms and conditions. Wyndham Hall Care Home has an Enhanced Service - more info.