Mary Rose Manor

Copnor Road, Copnor Road, Portsmouth PO3 5GA
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9.9 91 Reviews
  • Mary Rose Manor, Portsmouth
Mary Rose Manor is a charming and compassionate care home dedicated to providing outstanding support and a true sense of home for its residents. Nestled in a serene and accessible location, Mary Rose Manor offers a tranquil yet vibrant environment designed to promote comfort, dignity, and fulfilment.

The manor specialises in residential care, dementia care, and short-term respite stays, catering to the unique needs of each individual. A team of highly trained and caring professionals works tirelessly to deliver personalised care plans, ensuring that every resident receives the attention and support they need to live happily and independently. Mary Rose Manor combines the supportive environment of a care home, with the clinical excellence afforded by nursing staff. The home supports residents who need help with physical or mental disabilities, Dementia or Alzheimer’s disease, complex-care, whether short or long-term and day-to-day care support.

The home boasts tastefully decorated rooms, inviting communal areas, and beautifully landscaped outdoor spaces where residents can relax or socialise. A dynamic programme of activities and events encourages engagement and helps residents maintain an active and enriched lifestyle.

Mary Rose Manor is committed to fostering a warm, inclusive community where residents and their families feel valued, supported, and at ease. It’s more than a care home—it’s a place to truly belong.
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Care Provided by Mary Rose Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2500
  • Self-Funded Residential Dementia Care: from £2500
  • Self-Funded Nursing Dementia Care: from £2500
  • RESPITE Self-Funded Residential Care: from £2500
  • RESPITE Self-Funded Residential Dementia Care: from £2500
  • RESPITE Self-Funded Nursing Care: from £2500
  • RESPITE Self-Funded Nursing Dementia Care: from £2500

Fees vary depending on level of need of the resident and all care is tailored to the individual. Hairdressing and chiropody are excluded from the standard fee.

These prices are only a guideline, please contact Mary Rose Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Julie Turk (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • All day. Other times with consultation with the manager.
    A visiting family room is available within the home to allow family from far to stay overnight subject to discussion with the manager.

Parking

  • Own car park.

Mary Rose Manor Reviews (91)

9.9

Mary Rose Manor has a Review Score of 9.9 (9.879) out of 10, based on 22 reviews in the last 2 years.
Over all time Mary Rose Manor has 91 reviews.

Overall Experience
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Date Published
  • 91
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Reviewer Connection to Mary Rose Manor
  • 30
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  • 7
  • 5
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  • 3
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  • 1
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Total of 91, showing 21-40
Review from Janet G (Wife of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one, the care offered by Mary Rose Manor and the exceptional staff was wonderful. Having transferred my husband from an unsatisfactory placement. I was very worried about how and if he would settle but it was amazing. Mary Rose offers an environment that is happy, loving, caring and like a
family. Relatives are welcomed and included. I wish I had moved him there earlier!
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Review from Lynn S (Daughter of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and caring. The manager obviously cares very much about the welfare of the residents. She has always been receptive to queries and is helpful and very professional.
The home itself is well-maintained and always clean whenever I visit.
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Review from S W (Daughter of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered the care home after a substantial stay in hospital. She'd spent a year already in another care home and we had seen quite a deterioration with her. She had become quite isolated as she wouldn't get up and wouldn't join in most of the activities. We put it down to the Alzheimer's/dementia
so weren't expecting the amazing change in her in such a short time. Within 24 hours she had been showered (hospitals don't do hair washing), smartly dressed, and was sitting in the day room looking out into the lovely garden. She has been in the day room every time we have visited, a feat in itself. A couple of times I have been close to tears watching her take part in activities she hasn't done for years. She can be negative about taking part but the staff are quietly and kindly persistent.
The thing I like best though is how proactive the staff are. They are always looking to see who needs attention, which staff suits which patients. They and the management are amazing.
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Review from Patrick J (Husband of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife spent just over seven months at Mary Rose Manor after a hip operation. Already suffering with advanced Alzheimer's requiring 1 to 1 supervision the staff made her very welcome from the beginning, so that on 'good' days they were friends rather than carers and nurses. Travelling to make visits
presented a problem but I am so glad that I did not persevere with the idea of finding a nursing home closer to home because Mary Rose Manor is so good in so many ways reflected in the stars given, managed by an excellent manager at the top. So, many thanks to all concerned with the care and attention given to my wife up to the end.
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Review from Christine F (Sister-in-law of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such an amazing care home! Visitors made to feel very welcome and included. Residents treated with the utmost care, compassion and dignity. Everything is focussed on the resident being made to feel completely at home with only their best interests at heart.
An amazing team of carers and management
with a focus on working as a team for the total benefit of each and every resident treated as an individual. Cannot stress enough how absolutely fantastic this care home is. Thank you.
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Review from R F (Sister of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mary Rose Manor is an excellent home. Care and support is amazing, second to none! Everyone is treated with such dignity. Every member of staff is friendly and caring. All the rooms are clean, tidy and modern. All meals are so delicious and very high standard. On the King's coronation, every effort
was made to make this a special celebration. the buffet was for all residents, family and friends. Everywhere was decorated beautifully. Tea and coffee were always offered when we visited. End-of-life care. Refreshments were supplied. All help and support was given to help us through this sad and difficult time. I would like to say a big thank you to everyone at Mary Rose Manor for their amazing care and support. Such a wonderful home.
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Review from Terry P (Husband of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home has provided my wife with the best care and attention I could possibly imagine during her residency there.
Each day they exceeded my expectations. It is friendly and welcoming each and every day and nothing is too much trouble for them. All the staff are very kind and caring professional
individuals and work together as a complete team to provide the most fantastic atmosphere.
All the support staff do a splendid job and take time to talk to the residents.
This situation is generated by the professional management that is in place.
I can not speak highly enough of this home or the staff and would recommend it to anyone looking for a placement.
It is definitely head and shoulders above anywhere in my opinion.
Thank you so very much for caring for my wife and giving me fond memories of our stay with you.
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Review from David H (Husband of Resident) published on 2 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On discharge from the hospital, my wife went to Mary Rose Manor for assessment. From the outset, the staff could not have been more caring or efficient. They sorted the hospital's inefficiencies and made a great effort to make her comfortable and welcome. All the staff - carers, nurses, laundry, cooking,
maintenance and managers have been outstanding. Managers were readily available and the support staff in the office have helped with wifi and other admin stuff. Parking on-site is good to allow easy visiting.
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Review from Geoff C (Son-in-law of Resident) published on 29 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, we have nothing but nice words to say about Mary Rose Manor. Lovely staff, lovely rooms and generally a really nice place to care for our ageing community. Compared to other homes my father-in-law has been in, this place is miles above, not mentioning any names! Thank you for all your support
and care for my father-in-law, best wishes to you all!
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Review from B L (Stepson of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to liaise with the home from a distance as I live far away. My experience of the staff and the care they gave was excellent. They were thoughtful, considerate, caring and very sensitive. Thank you to the manager and everyone.
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for sharing your review and your kind words. It was a pleasure to care for your loved one.
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Review from John G (Resident) published on 13 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing but praise for everyone involved with our mother's care, from the first day to the last our mother's every need was taken care of
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for your review, it was a pleasure to care for your mother.
Take care.
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Review from John E (Husband of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fantastic nursing home Mary Rose Manor is. It is so well managed. All the staff are really professional, every member of staff go out of their way to be kind and caring to all the residents. It is a very happy place. My lovely lady spent her last eight months in the home, she was so well-loved
and cared for by all the staff. On the night she passed away, the nurses and carers were so very kind. Dignity, care and well-being of the residents are Mary Rose Manor.
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for your kind review and sharing your experience. It was a pleasure to care for your loved one.
Best wishes.
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Review from J S (Daughter of Resident) published on 23 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received compassionate and dignified care in the last days of her life. Staff at Mary Rose were very caring and capable. Matron of the home is very professional, caring and supportive.
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Review from I K (Nephew of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding staff, outstanding management, I couldn't have asked for better. They looked after my auntie so well, she'd been in a couple of homes before Mary Rose and they haven't a touch on you guys. Thank you all from the bottom of my heart.
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for your kind review. It was a pleasure to look after your aunt.
We wish you and your family all the best.
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Review from Pete A (Resident) published on 16 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a resident at Mary Rose Manor. I think that Mary Rose is the best care home you could wish for. I have been here 5 years and I really really love it, they have changed my life around the manager and her care team have got me on the right medication and I don't have a peg anymore. They've allowed
me to decorate my own room. I'm a massive Portsmouth Football Clun fan. I can't thank them enough. I'd like to thank the owner and the manager for allowing me to decorate my room. You have really changed my life and I can't thank you enough!
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for your kind review. We pride ourselves on our care and putting our residents at the heart of all we do. It is great to hear your feedback and thank you again for sharing your kind review.
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Review from Janie B (Daughter of Resident) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum at 98 had a nasty fall breaking a bone in her knee, sadly following this her general health deteriorated and she was unable to return home. We were very grateful for all the help and support we received from the manager when contacting Mary Rose Manor. Mum became a resident at Mary Rose Manor for
just a short time and eventually, they provided end of life care for her. We could not have asked for a more comfortable, supportive environment for her to end her days. The whole team were exceptional in the level of empathy, care and support they gave Mum and us as a family in this difficult time. From day one she was made to feel welcome and cared for. The accommodation and facilities were immaculate and she was able to personalise her room. Most of all though she was treated with dignity, respect and love. We are eternally grateful to everyone for making a sad situation more bearable for us and allowing us to stay with Mum in her last few days, providing a family room for us to rest in when needed.
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for your very kind review. We pride ourselves on a person-centred approach and our team at Mary Rose Manor were honoured to have cared for your loved one. Thank you again for sharing your…read more
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Review from S L (Son of Resident) published on 25 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was looked after at Mary Rose for nearly 4 years. The staff and on site management were very good. They would discuss my mother's condition as it deteriorated due to dementia. Despite her condition becoming difficult, generally the staff showed care, dignity and respect to my mother. The condition
of the home is good and clean. Relatives are encouraged to be part of life in the home during events like Christmas and Easter etc. Even to, and at the end of my mother's life, everyone showed care and compassion.
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for your kind words and for sharing your review. It was a pleasure to care for your mother.
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Review from Catherine B (Daughter of Resident) published on 16 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was well looked after and always appeared well and happy when I visited. I only moved her so she was closer to me and the area she'd lived in. Staff were always lovely and seemed to enjoy their jobs.
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Review from Maggie E (Friend of Resident) published on 25 January 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Once again difficult to visit a resident. My lateral flow test not believed, took a further test at the home. Negative instantly, made to wait 15 mins. Anyone who does these tests now that a positive result comes up immediately. Rude staff, patronising mentally. I am not a patient!
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for your review, I am sorry to hear that you feel this way. We are currently following government guidance to ensure that everyone is kept safe and so that we can continue to have visits…read more
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Review from Sharon G (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to the Mary Rose Manor during the summer, following discharge from hospital. He was received with care, all his needs were met with devotion from the nursing team. His room was clean and comfortable. His wife was encouraged to visit and have meals with him. As a nurse myself,
I am very critical, I would not have wanted my father to be cared for anywhere else. He died in peace and with dignity - thank you all.
Reply from Julie Turk, Manager at Mary Rose Manor
Thank you for posting your kind review.
Best wishes.
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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Mary Rose Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Mary Rose Manor is calculated as follows: ( (229 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 256 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mary Rose Manor is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Julie Turk

Job Title: Registered Manager Joined: 2015

Having previously worked at Beechwood House as the Registered Manager, Julie joined Mary Rose Manor as the Registered Manager in November 2015.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mary Rose Manor to verify any information. View our terms and conditions. Mary Rose Manor has an Enhanced Service - more info.