Mary Rose Manor

Copnor Road, Copnor Road, Portsmouth PO3 5GA
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9.9 91 Reviews
  • Mary Rose Manor, Portsmouth
Mary Rose Manor is a charming and compassionate care home dedicated to providing outstanding support and a true sense of home for its residents. Nestled in a serene and accessible location, Mary Rose Manor offers a tranquil yet vibrant environment designed to promote comfort, dignity, and fulfilment.

The manor specialises in residential care, dementia care, and short-term respite stays, catering to the unique needs of each individual. A team of highly trained and caring professionals works tirelessly to deliver personalised care plans, ensuring that every resident receives the attention and support they need to live happily and independently. Mary Rose Manor combines the supportive environment of a care home, with the clinical excellence afforded by nursing staff. The home supports residents who need help with physical or mental disabilities, Dementia or Alzheimer’s disease, complex-care, whether short or long-term and day-to-day care support.

The home boasts tastefully decorated rooms, inviting communal areas, and beautifully landscaped outdoor spaces where residents can relax or socialise. A dynamic programme of activities and events encourages engagement and helps residents maintain an active and enriched lifestyle.

Mary Rose Manor is committed to fostering a warm, inclusive community where residents and their families feel valued, supported, and at ease. It’s more than a care home—it’s a place to truly belong.
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Care Provided by Mary Rose Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £2500
  • Self-Funded Residential Dementia Care: from £2500
  • Self-Funded Nursing Dementia Care: from £2500
  • RESPITE Self-Funded Residential Care: from £2500
  • RESPITE Self-Funded Residential Dementia Care: from £2500
  • RESPITE Self-Funded Nursing Care: from £2500
  • RESPITE Self-Funded Nursing Dementia Care: from £2500

Fees vary depending on level of need of the resident and all care is tailored to the individual. Hairdressing and chiropody are excluded from the standard fee.

These prices are only a guideline, please contact Mary Rose Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Julie Turk (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • All day. Other times with consultation with the manager.
    A visiting family room is available within the home to allow family from far to stay overnight subject to discussion with the manager.

Parking

  • Own car park.

Mary Rose Manor Reviews (91)

9.9

Mary Rose Manor has a Review Score of 9.9 (9.879) out of 10, based on 22 reviews in the last 2 years.
Over all time Mary Rose Manor has 91 reviews.

Overall Experience
  • 77
  • 12
  • 1
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Date Published
  • 91
  • 7
  • 9
  • 22
  • 69
Reviewer Connection to Mary Rose Manor
  • 30
  • 13
  • 12
  • 7
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 91, showing 61-80
Review from Alan A (Son of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother was a resident here for 18months and received excellent care throughout.
Staff were very kind and considerate. Residents private rooms were spacious and practical.
Overall, we were very satisfied with the care our mother received - no complaint at all.
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Review from E D (Mother of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son is the resident at Mary Rose Manor. He is epileptic and suffers from seizures both petit mal and grand mal, without warning. He always seems to be very happy here and enjoys all his meals which are fresh and substantial. He does hurt himself because of falls against furniture or floor but is
always looked after very well. Nurses are present.
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Review from Simon M (Respite Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I received excellent care and help in very difficult circumstances. I am not used to being in care but the lovely staff made great attempts to care for me and they achieved it.
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Review from W G (Daughter of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care and support my mum receives. She has a lovely size room with her own shower and toilet. The staff are always kind and helpful and the place is always clean.
All the staff work hard to support the residents and their families.
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Review from Kim D (Wife of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely overwhelmed at the level of support and care my husband and myself receive at the Mary Rose Manor each and every day by every member of staff! "Excellent"!
I could not wish for better for my husband. I have got so much peace of mind knowing my husband is so well taken care of and nothing
is ever too much trouble for each staff member.
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Review from JC (Daughter of Resident) published on 14 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved here from another care home for the last month of her life. In that time she was looked after with a great deal of compassion and a high level of care. The management and staff always made sure she had everything she needed. The home was clean and tidy and they made sure she ate and
drank as much as she was able. A big thank you to all who helped her.
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Review from J H (Wife of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Respectful, kind and caring staff.
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Review from S O (Daughter of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had two months respite care here after an emergency admission to hospital and looked and felt much better after his stay. The staff are very kind and showed us a great deal of concern one night when my father was very ill. The home is modern, kept extremely clean and my father was comfortable
and looked after very well. He enjoyed the food.
The only drawback from his point of view was the lack of activities or entertainment to stimulate him mentally, but he was there at a time when they only had a part-time activity coordinator to cover three floors.
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Review from Mervyn H (Nephew of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was admitted to Mary Rose Manor in January 2017. She had been diagnosed with vascular dementia in hospital and could not care for herself independently.
The care that she received was given with care, compassion and professionalism.
The home itself was almost new and was kept in pristine condition.
The catering was excellent and she was well fed whilst there.
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Review from Peter C (Son of Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was moved to Mary Rose Manor after she was 'fast-tracked' from hospital. She was comfortable and very well looked after in the care home. The staff were attentive to her needs and unfailingly caring for her and her family. She liked the food and the choices she was given. All in all, this
was end of life care as it should be.
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Review from Janet D (Daughter of Resident) published on 11 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We knew when Dad went into Mary Rose that he did not have long. We had to persuade him to leave his house, but when he saw his room he was delighted and enjoyed the first few weeks when he was well. The end of life care he was given was outstanding. Everyone was so helpful and caring, not only to Dad
but to the members of the family. Thank you to all the staff.
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Review from Nicholas R (Brother of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mary Rose is a purpose built, modern nursing home and my sister became a resident when it first opened in November 2015. She passed away in May 2017. During her time in the home she had a lovely room and facilities. The staff provided great skill and care in looking after her, and became her friends.
There is always a welcoming air about the staff and the environment in the home. There is also a culture of working with the family and next of kin so that the staff can optimise their care for the residents.
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Review from John C (Nephew of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is always very clean and there are never any unpleasant odours. I would like to see more in the way of organised activity and entertainment. I feel the home is not staffed as well now as it was 18 months ago (both in quality and quantity). More time with patients, more help with feeding.
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Review from Lucy L (Granddaughter of Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care shown towards my grandfather was absolutely first class. As a family, we were comforted with the high level of facilities provided. Nothing was too much trouble and he was extremely well looked after. Couldn't recommend Mary Rose Manor enough. Thank you to all.
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Review from Sally B (Daughter of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff made a very difficult time when my mother was ill, bearable. My mother was treated with dignity and made to feel her life was valued.
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Review from Jackie C (Niece of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursing home highly enough. My uncle was at the home for eight months up to his death; during that time his care was exemplary.The home is well run, has a strong management team led by the lovely Manager, who as well as being very professional has a genuine warmness towards her
service users their families and her team. As well as a lovely environment, the staff there are well trained and showed genuine care and commitment to the people they are caring for; this was especially evident in the last weeks of my Uncle's life where everyone working at the home showed him so much kindness. My husband recently remarked that he felt we had become a family, with everyone at the home; that was how the staff made us feel. The home recently had an unannounced CQC visit, the findings were very positive. I believe that reading this report will help you make the right decision when looking for a good nursing home (emphasis on the word home!)
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Review from Jane D (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother spent the last 5months of her life at Mary Rose. The kindness and care of the staff were exemplary. I am grateful that mum was able to end her life in comfort with caring people.
The matron is excellent.
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Review from Tim D (Son of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was admitted for what turned out to be the last 2 months of his life. The care and warmth he received could not have been better. The staff from the manager to every single person we were in contact with were excellent to dad and our family. We were all treated kindly and courteously. The end
of my dad's life was managed in a wonderful way. I can't thank you enough. We were lucky enough to have the born by CHF.
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Review from S J A (Daughter of Resident) published on 18 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome and stay of my late father were handled with such care and professionalism, encouraging and friendly but also respectful was something that will remain with me for the last weeks of Dad's life. Always cheerful, they listened, cared and nursed my lovely dad.
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Review from Glenn T (Son of Resident) published on 9 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout my Mum's stay, the staff were very caring and attentive. Mum had severe dementia with behavioural issues and the staff were very patient with her. The rooms and general facilities in the home are top class. During my mum's last days the staff were all excellent to both my Mum and myself.
I would recommend this home to anyone.
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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Mary Rose Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Mary Rose Manor is calculated as follows: ( (229 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 256 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mary Rose Manor is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Julie Turk

Job Title: Registered Manager Joined: 2015

Having previously worked at Beechwood House as the Registered Manager, Julie joined Mary Rose Manor as the Registered Manager in November 2015.

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