
a wonderful place for your loved ones to liveSarah W(Daughter of Resident/Service User)

I cannot fault the staff, management or environment.S Y(Daughter of Resident/Service User)

My first experience of a care home and I was pleasantly surprised at how much I enjoyed it.M W(Respite Resident/Service User)

a wonderful place for your loved ones to liveSarah W(Daughter of Resident/Service User)

I cannot fault the staff, management or environment.S Y(Daughter of Resident/Service User)

My first experience of a care home and I was pleasantly surprised at how much I enjoyed it.M W(Respite Resident/Service User)

Abbotswood Court, part of the award-winning Cinnamon Care Collection, are proud to have been recognised in the carehome.co.uk Awards as a Top 20 Care Home, South East 2026. It offers a warm, supportive community where residents live well while enjoying exceptional facilities, beautifully landscaped gardens and superb home-cooked cuisine.
Each bedroom is spacious, bright and airy, with en-suite facilities to ensure comfort and privacy. The dedicated Wellbeing & Lifestyle Team delivers...
Care Provided by Abbotswood Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Included in the cost of your room is excellent 24 hour care, large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & Housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Abbotswood Court, its a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.
The price(s) shown are provided by the care home. Contact Abbotswood Court Care Home for full pricing details and T&Cs.
Contact Abbotswood Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Lea Wintle (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Open house visiting, meal times 12.30pm & 5pm.
Parking
- Large car park with extra street parking
Abbotswood Court Care Home Reviews (127)
Abbotswood Court Care Home has a Review Score of 10 (9.979) out of 10, based on 28 reviews in the last 2 years.
Over all time Abbotswood Court Care Home has 127 reviews.
They are impressive and extremely well run doing the most difficult jobs in a kind and impressive way.
There is always some activity going on for residents to engage in if they wish and visitors are welcome to join in too. Mum loves the guinea pigs, enjoys the interactions with staff and staff take care to ensure her wishes are respected. She especially enjoys seeing any visiting well behaved dogs.
We are very happy to recommend Abbotswood Court to future residents. Thank you all!
Mum in law moved into Abbotswood permanently last month, having had several periods of respite and daycare. This was always going to be a challenging time for her and the family as her diagnosis of dementia made her believe that she was still capable of living safely at home with minimal input when the reality was very different. At every step of this transition, all the staff we have dealt with have been supportive, well informed and understanding. They have shown great kindness and care towards Mum and as a result, she has settled in much more quickly than we ever anticipated. I wouldn't hesitate to recommend Abbotswood to anyone.
The staff and management have been extremely supportive as we've grappled with the difficulties associated with moving our mother from living in her own home to living in residential care. In the month since she's been there though, she looks healthier, is happier and has done things via the activity programme that she has never done before in her life! We would never have thought that our mum would do karaoke, dance or make her own Christmas cards. The wonderful people at Abbotswood Court have helped our mother start living her life to the full again.
This proved to be a great 'holiday' for me whilst he was being cared for by an extremely caring group of carers, in an extremely comfortable and modern home with many organised activities. Although my husband was unable to participate in these and therefore spent most of the time sleeping in the chair and things were obviously confusing for him.
We have been very impressed in a very short space of time, with all levels of staff we have met. Everyone has been very friendly and helpful, but also professional in their approach a great deal of thought has gone into the design and ethos of the care home, especially in dealing with residents who have dementia. We feel this is being extremely well cared for in a happy and safe environment, where she is positively encouraged to join in activities, giving her much needed stimulation. If we are unable to continue to care for her at home. This is the next best place.
It also came to light that they had managed to change her surgery and medical notes without my knowledge, even though they were aware that I had power of attorney. Consequently, my mother almost ran out of medication, so my mothers stay there was just one catalogue of errors.
Dear Janet, thank you for your review. We are thrilled to see that despite the late return of your mum's laundry you were kind enough to give us a great review. I know our general manager has been in touch under separate cover, but just to re-iterate that we are sorry that there seemed to be a...
I enjoyed the activities very much. The carers were very caring and pleasant. The food was great.
Altogether a pleasant stay of two weeks respite.
The past year I have visited my friend at the care home twice a week and I am always met by the friendly staff; from the receptionist to the cleaners. I am very impressed by the carers in charge of the activities, which sometimes I sit in on, such as the trip to the garden centre two weeks ago which I was invited to go, everyone was treated with care and respect. The carers waited on everyone with tea and cake, it was a lovely afternoon sitting in the spring sunshine. All went back to the care home happy.
These carers are so dedicated to their job, keeping the residents happy and involved, playing scrabble and word games etc. I have also experienced the food which is very good. I have had lunch and cream tea at home, and I often have a cup tea with my friend, when visiting her.
I would recommend this care home to anyone, first class!!Everywhere is clean and well kept including the gardens.
I went into Abbotswood Court for respite care after being in hospital for five days due to extreme stress. The accommodation was wonderful as wee the staff and management team. Although living local I had no knowledge of daytime activities as I was able to go back home during the daytime. I had breakfast and evening meals at the home which I enjoyed. If I had to use Abbotswood Court again I would have no hesitation.
I am still enjoying my stay here (thank goodness). There is usually activities of some description and outings, which breaks up the monotony of doing nothing. There has been quite a lot to look forward to and enjoyment, with thanks to the hard working helpers.
I am very well cared for in this home, altogether a happy experience.
Abbotswood Court is first class. The rooms are bright, clean and comfortable. The lounge areas are a nice place to relax to get away from your room for a change of scenery. All the staff are very friendly and caring. Nothing is too much trouble, however, big or small. The food is excellent with lots of variety each day. I have a few food allergies and they have accommodated me really well. All my meals have been really nice. Overall, I would recommend this care home to anyone who wants to feel at home. I will miss this place when I leave and all the staff. Thank you for making my stay pleasurable.
The staff are lovely, so kind and considerate, to both residents and families. Her great grandchildren love visiting her there and are quite at home, going to get their drinks and waving at all the residents they see, engaging in conversation with quite a few of them.
We have all been given a new lease of life and we can't thank you enough.
I enjoyed my short stay at Abbotswood Court and felt well looked after. The staff were pleasant but sometimes they were clearly overstretched. Sometimes the handover between night and day staff didn't work properly - I was waiting for a bath for almost two hours and had to give up because I had a session booked. It was nice to have a manicure and a hairstyle. Socialising with the other residents was enjoyable and the staff helped to make sure nobody was isolated.
They've managed to cope with mums Alzheimers, her special dietary & medication requirements, enabling the family to relax knowing she was being cared for in a friendly, relaxing and safe environment.
This was mum's second holiday at Abbotswood and we are planning for her to visit again in 2017
The staff and the atmosphere in general it's friendly and happy. I've only been here for an 8 weeks rehabilitation stay, but have no doubt about recommending this place to anyone it is one of the best care homes I have ever seen.
I came in for respite are after becoming old and frail and suffering a fall around midnight and having to press my lifeline, as I was unable to move and suffer from osteoporosis. I broke my right hip less than two years ago most of my other joints are swollen and very painful and I am unable to live at home alone.
From the booking being confirmed, through the pre-visit meeting to the first day everything that they had reported happened exactly as we were promised. They handled every detail of our mother's and our concerns and had clearly briefed all staff.
During the stay my sister was largely out of contact so it was especially important that I was able to communicate with our mother with ease. I was given full contact details for all key personnel who responded quickly if needed - however, I rarely needed to ask any questions.
I was able to call daily with ease, speak to a welcoming receptionist who would find our mum quickly handing her either a portable phone or connecting to the one in her room. Everyone was exceptionally friendly and kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (1)
- 02 Jul 2026
Abbotswood Court Care home hosted a wonderful afternoon for Romsey Dementia Action Group who's members enjoyed a relaxed get together with a delicious cream tea and live music. Janet Pratley,...
- 02 Jul 2026
Residents at Abbotswood Court Care Home in Romsey enjoyed a truly unforgettable day today as they took part in a special cycling experience designed to bring back treasured memories, freedom...
- 02 Jul 2026
Residents, families, friends and team members at Abbotswood Court Care Home came together for a colourful afternoon of fundraising, raising more than £130 for local charity Alfie's Wish during a...
- 22 Aug 2026Organiser: Abbotswood Court Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 30 Jan 2026Recipient: Abbotswood Court Care Home
- 31 Jan 2025Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Abbotswood Court Care Home.
Meet the Team (5)

I have been working in care for over 20 years and have held a range of positions from Support Worker / Carer to Registered Manager. My experience is with learning disabilities and elderly care, including dementia and palliative care. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, at whatever stage of life they have reached.
Whilst working in care, I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.

What I do
As Deputy Manager, I work closely with Lea as part of the management team. My previous role was Dementia Manager here at Abbotswood Court, and I continue to directly support residents and families of our dementia community. I regularly meet with our residents’ families and, with Lea, ensure families are as much a part of Abbotswood Court as the residents themselves.
My experience
Since completing my Master's degree in Person-Centred Care in Dementia, I have had 16 years’ experience of supporting people living with dementia across a range of age groups.
About me
I joined Abbotswood Court in 2016, and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focusing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.

As Deputy Manager, I support the Home Manager in ensuring our residents receive the highest standard of care in a safe, welcoming and homely environment. My role combines hands-on involvement with residents and families alongside leadership and guidance for our care team. I love to make a difference in every resident's life.
My ExperienceI’m a Registered Nurse from the Philippines, having worked for 5 years in a hospital before I moved to the UK. I worked in a Nursing Home for 10 years as a shadow nurse before I joined Abbotswood Court in October 2015. I have achieved a number of different qualifications in Care over the past 16 yrs.

My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.
We take great pride in guiding our new residents and their family members through this life-changing move with lots of help, support and encouragement, which continues throughout their time here.

I am responsible for making sure our residents live their lives to the fullest. I take great pleasure in seeing smiles on our residents' faces, friendships being built and living life to the fullest. We place a huge focus on implementing extremely varied, fun and exciting activities throughout the year. This could be personalised one-to-one activities, right through to day trips out. I always try to ensure there is something for everyone.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotswood Court Care Home to verify any information. View our terms and conditions. Abbotswood Court Care Home has an Enhanced Service -more info.
