Tremona Care Home, Watford, Hertfordshire
Tremona Care Home, Watford, Hertfordshire
Tremona Care Home, Watford, Hertfordshire

Tremona Care Home is a purpose-built facility, situated in pleasant and peaceful surroundings and close to picturesque park and woodland.

Support is tailored depending upon each client's personal needs and can include long-term residential care, as well as short stay and respite. Care workers are also trained and experienced in the challenges of dementia care.

The home believes in a person-centred approach, while allowing residents to make the most of homely comforts and versatile daily living.

Group: B&M Care Ltd

Person in charge: Ilona Sukelovic (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 44

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Free parking on-site.

Latest Care Quality Commission* Report on Tremona Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Tremona Care Home has a Review Score of 9.3 (9.335)

The Review Score of 9.3 (maximum of 10) for Tremona Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews over all time. This Average Rating is also the rating value for Tremona Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.767 for Tremona Care Home is calculated as follows: ( (360 Excellents x 5) + (82 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 454 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.568 Points relating to the number of positive Reviews for Tremona Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8.8 Target = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    29
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tremona Care Home?

  • Extremely LIKELY
    35
  • Likely
    2
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tremona Care Home

  • Resident / Service User
    9
  • Daughter of Resident/Service User
    8
  • Friend of Resident/Service User
    6
  • Son of Resident/Service User
    6
  • Granddaughter of Resident/Service User
    3
  • more

My mother came to this care home at the beginning of April 2017. Since she arrived, the staff have proved excellent, working very hard to settle and include her.
The staff are always attentive and very friendly and kind.
We are very lucky to find such a lovely home for my mother to live in.
It is spotlessly clean, well maintained with an extremely happy atmosphere.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Dad moved to Tremona just under a year ago following major surgery. He initially found it strange to be out of his flat and in a care home, but quickly adapted and enjoyed the excellent quality food!

Sadly he passed away early June. He was aware of the situation and wished to see his final days out at Tremona. What really worked so well was the outstanding staff. From the manager to the carers, cleaners, entertainment and handyman - they all have a "can do" attitude. During his final days, the team stepped up his care and kept me fully updated on any developments.

I visited regularly and was always made welcome. When the sad day came, their dealing of the situation was professional, caring and compassionate. I am so pleased that Dad asked to remain at the home for his final days - he developed a real bond with the team. We could not have asked for better care from Tremona, and I extend my heartfelt thanks to the whole team for their excellent care whilst Dad stayed there.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's lovely here. The staff are really nice. They are open and honest. They are so friendly and helpful and make your stay here so homely.
I have nothing but praise for Tremona and all they do for me.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend has been a resident at Tremona for a year now, and I have visited regularly throughout this time. The standard of professional care is excellent and, just as importantly, it is delivered with great personal warmth and humanity, creating a friendly, caring, positive and inclusive environment where residents are treated as individuals. I am particularly impressed with the activities available. They are very wide ranging and it has been a pleasure to see the skilled staff in action and to see the residents' response to them. I always look forward to my visits, and I feel that my elderly friend is being given excellent care.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been involved in Tremona's social activities for the past year or so and have witnessed for myself the high standards that are maintained at this residential home. It is clear that the level of individual care maintained by the dedicated and conscientious staff could not be better. In addition to this very high standard of care are the social activities which are quite frequent and of a very varied nature. My observations of the residents indicate to me that they are very happy to be where they are and have no wish to be elsewhere, and I am continually impressed by the dedication I witness every time I make a visit. It is my opinion that the standards reached in this home are of the highest and could not be surpassed anywhere else in the UK.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I strive to visit my grandmother every Monday. The staff are always warm, welcoming and remember names of visitors. My sister and I often get involved in the activities that always bring lots of laughs! It is always clean, tidy and well organised. I always enjoy my visit which is good as I travel far to come here.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Being carers for two disabled relations, my wife and I looked for a suitable care home while we took our respite break. The staff are very friendly and clearly know their stuff, the rooms were spotless, modern, and with all the facilities that were needed. Cleanliness was a high priority – as it clearly should be – and surfaces were spick and span.

Daily activities were available for those that wanted them and participation was encouraged but certainly not forced.

As carers, we have not experienced meal times; however, we have experienced the excellent food at invited functions where the quality of food was simply superb.
There is secure seating outside and a garden area to soak up the summer sun.

We have no hesitation in recommending the Tremona Care Home. If I may crib a line from a well-known dancing show: One-word dear, three syllables, Fan-Tas-Tic.
I would point out we have no connection with B&M other than being carers needing total peace of mind during our respite breaks.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A friend of mine who I used to take care of for many years before she moved into Tremona Care Home has found a place where she is well looked after and is happy and content to make her permanent home. She found it very difficult leaving her home of 60 years but staff at Tremona Care Home have been wonderful and supportive. I am so pleased to know she is at Tremona and believes we found the best place for her. I cannot fault anything.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience has been wonderful! Meeting the people at Tremona Care Home is exciting and they are all welcoming. I am now aware of what it is like to be in a care home setting and I enjoy interacting with everyone!

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very welcoming and made me feel part of the team. The home is beautiful and makes me feel comfortable and safe. The home is always clean and tidy.
The facilities at Tremona Care Home enable me to carry out my volunteering role to the best of my ability.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my nan once a week at the least. The home is always warm and inviting and the staff are amazing! friendly, funny, warm and caring. My nan is in the best place in their care. They have music, games, activities, outings and competitions daily and weekly and the food is yummy. I would recommend them to anyone to take care of their elderly friends or relatives in a heartbeat.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is very happy in Tremona Care Home the care staff are always willing to help and very friendly and are always welcoming. It's like home from home.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Care staff are really friendly and there is plenty of activities to join in.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a relatively new build, it is clear a lot of thought and experience has been applied to provide first rate facilities. More importantly is the sheer dedication and commitment by the entire Tremona team. Some residents can at times be demanding regarding needs which the staff manage to respond to with care and compassion. I am glad we have placed my mother in the care of the Tremona staff and are further reassured when my mother herself praises the care she receives.

How likely would you be to recommend Tremona Care Home? Don't know

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Value for money, staff are very caring, treating residents with dignity and a sense of belonging. Carers seem very happy in their work which reflects on the excellent treatment my family member receives.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

All areas such as staff care and quality were in every way as described:

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was a volunteer visiting a lady in her own home and continue to visit her as a friend when she moved into Tremona Care Home. Staff were always friendly and welcoming. I was free to visit any time of day. Staff always offered me refreshments even if I visited at meal times. The home was immaculate and always smelling fresh. The activity leader always went above and beyond to provide stimulating and enjoyable activities. My friend enjoyed trips out to the lavender fields and also in-house events e.g street party for the Queen's brithday. A very big thank you to all the staff for their care and support.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very kind staff and understanding- very helpful.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My granddad has stayed here twice and has received excellent care. The staff are friendly and always make a big fuss of him even when he comes in for coffee mornings. He thoroughly enjoys his time here and is due to come and stay for another 3 weeks. There is a lovely atmosphere and all patients are treated with dignity and respect. Visiting is a pleasure also for relatives. Also, I work for the ambulance service and have attended a couple of jobs here. The staff always know their patients well and are extremely helpful, compassionate and cooperative. I would highly recommend Tremona Care Home for long or short term stay.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I was looking for a care home for my father for a couple of weeks respite. I walked into Tremona Care Home one morning and received a warm welcome. The manager immediately offered to show me around and was genuinely interested in my father's problems and needs. I was introduced to other staff and we drank coffee and chatted. I pretty much knew immediately that this was the perfect place for dad to stay. I could just feel the warmth and concern from these lovely people and the home was clean and the wonderful amenities with a lovely atmosphere. Dad is going back to stay for 3 weeks next month. He loves it.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is excellent. The staff are very caring. I have been here a year now and I am very happy.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am happy living here because I am allowed meals in the room if needed. The staff are all very kind and willing to help. When necessary if medical help is needed, it is always available. Cleaning is done daily. Extra staff would be helpful in the mornings for "getting up time".

How likely would you be to recommend Tremona Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

My mother has been here since April 2016. Although mum is not very well, I believe she is being cared for very well. Tremona Care Home is a very comfortable residential home. Everywhere is very clean. Staff are brilliant. Very caring. Food is not to my Mum's taste. I find Tremona Care Home a very pleasant home and I feel confident to leave mother in their care.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother, aged 86, and who is now suffering quite severe dementia, entered Tremona in October 2015. She was initially there for a trial period of 1 week with a view of permanent residency. From day one she and us as her family have been treated with the utmost respect and dignity through what is a very disturbing and upsetting time. The staff show care, compassion and professionalism. They clearly like mum. They show genuine care for and towards her. They have all shown commitments to their role in a very positive way. Although mum is not able to fully engage, we feel comfort in the knowledge that she is extremely well cared for and that we as her family can access the home at anytime, without worry or apprehension. Thank you all so much.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a well run care home with good facilities excellent staff always willing to help.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Warm and caring family environment. Smiley staff, happy to help.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have found the care given to my sister in law at Tremona to be compassionate and caring. The building is well cared for, clean and stimulating.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

It is comfortable, friendly.

How likely would you be to recommend Tremona Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother stayed at Tremona for respite care whilst my husband and I went on holiday. She was naturally apprehensive as this was her first stay in a care home. Tremona had only been open for a couple of months and everything was new and fresh. The friendliness of the staff made mum feel welcome and at ease. She enjoyed the food and loved the room she occupied. She made friends at the home during her short stay and at regular events that Tremona invite her to attend means that when she returns for a further stay the staff and surroundings will be familiar. Tremona has a nice feel to it and I would highly recommend it to others.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I stayed at Tremona shortly after it opened. This was my first stay in a care home and I was a bit worried. My fears were unfounded and the staff were brilliant and made me feel very welcome. I chose a room on the ground floor which had an en-suite shower room and toilet which was very comfortable and clean, also opposite the residents lounge. The food was nice and being summer I was able to sit outside and enjoy the lovely gardens. My stay was a positive and pleasant experience and I keep in touch by attending the regular events that Tremona invite me to. Prior to my stay I viewed several care homes and I am glad that I chose Tremona.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been resident here for over 1 year. As her dementia has deteriorated, her care has evolved accordingly, without any prompting from myself or my brother. We could not be happier that she is here and so well loved and looked after by all the staff.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As a visitor I am always greeted warmly and find the staff second to none. The home is very clean and very well appointment. It's a great experience!

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Welcoming and efficient staff working in a clean and pleasant environment. Communication is very good and my sister is well cared for. There always seems to be lots going on. The food is a bit bland and predictable but more than adequate. We have experienced several care home and this is the best by far. Most have previously smelt this hasn't.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Very pleased with the care and attention my sister receives. The staff are always very nice and pay attention and are interested in making sure everyone enjoys doing things together. Always busy and very professional smart and attentive.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

May/June has been a busy month for residents and staff as they have been celebrating all the Queen's birthday events. Residents are encouraged to join in with all. On many visits to see mum we are pleased to see the level of support and care she is receiving.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very welcoming and caring home.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit my friend 2-3 times a week the staff are always very friendly and if I have mentioned any problem it has been dealt with straight away. My friend is happy at Tremona but more importantly feels very safe here. The food is served on time on tables that are always nicely made up and never hurried. Residents feelings and dignity are always top of the staff's list and I would (although a long way off the time) be more than happy to retire to Tremona. If I had one complaint it would be that the wardrobes are far too small to hold summer/winter clothes.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very professional. 2nd time used for respite for my mother, couldn't be more welcome and accommodating. Made mum feel special.

How likely would you be to recommend Tremona Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: B&M Care Ltd

Date: Saturday 01 Apr 2017

more details

November 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Tremona Care Home