Rose Lodge Care Home

35a Church Street, Market Deeping, Peterborough PE6 8AN

Rose Lodge Care Home, Peterborough, Lincolnshire
Rose Lodge Care Home, Peterborough, Lincolnshire
Rose Lodge Care Home, Peterborough, Lincolnshire

Rose Lodge Care Home in the Lincolnshire market town of Market Deeping provides residential and dementia care in an exceptionally warm, friendly and comfortable setting.

Opened in 2015, the luxury care home has been meticulously furnished to a high standard. Residents enjoy a ground floor lounge and dining room with courtyard seating area, hair dressing salon and library. There is also a first floor dining room and lounge.

Rose Lodge has its own front of house team on hand to deliver a fine dining experience on a daily basis.

Residents enjoy a wide range of activities tailored to their individual preferences and needs. The home has built strong links with the local community in Market Deeping and events at the home are well supported by the local community. Residents regularly go out into the town and attend services at St Guthlac's Church on a Sunday should they wish to. The home was a weekly program of activities which includes gentle exercise sessions, games, quizes and visits from entertainers and local community groups.

Group: Country Court Care

Person in charge: Natalie White (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 55+.

Single Rooms: 33

Rooms with ensuite WC: 31

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Rose Lodge is in the middle of Market Deeping on Church Street opposite the Post Office. The care home is situated behind Holland House care home.

Visiting:

Rose Lodge Care Home is always open to visitors

Parking:

There is an onsite car park for visitors.

Latest Care Quality Commission* Report on Rose Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Rose Lodge Care Home has a Review Score of 9.8 (9.776)

The Review Score of 9.8 (maximum of 10) for Rose Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Rose Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.776 for Rose Lodge Care Home is calculated as follows: ( (227 Excellents x 5) + (54 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 286 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Rose Lodge Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 9 Reviews ÷ 6.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rose Lodge Care Home?

  • Extremely LIKELY
    22
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rose Lodge Care Home

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    6
  • Friend of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • more

Friendly staff, great care and plenty of activities during the day.
My Dad has stayed for respite care 3 times now and enjoys his visits. The staff always remember him and treat him with respect and dignity.
Staff and managers are approachable and caring.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband has dementia and he was at Rose Lodge for respite care. He was welcomed by a happy, cheerful staff, and settled in despite worrying about me as I was in hospital for an operation. He soon joined in the many activities and enjoyed the visits out for coffee, and particularly the local pub.
He needed some help with showering and shaving but was first given the opportunity to do it for himself.
He turned out to be the life and soul of the home, very sociable, and the staff encouraged that side of his personality. My daughters who were visiting him were so impressed by the care the staff gave all residents, diverting situations before they became problems, giving a little pat on the arm in passing, always looking for the needs of the residents.
The activities were varied and stimulating, with a weekly program, and the 3 full-time staff were enthusiastic and encouraging.
My husband may well spend days there on occasions, and has no qualms about doing so.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My friends are a couple in their 90's. She is totally reliant on help for everything, he still has an active mind but limited mobility.
I went to the Open Day at the Rose Lodge Care Home and it was my first visit. My first impression was how helpful the staff were and just as important they all looked happy. My friend said that although nothing could replace home as it used to be he understood that he was no longer able to look after his wife and he was very happy to be in this particular care home.
He was given as much independence as he could handle and was enjoying life. It is the first care home I have visited that did not smell of urine which pleased me very much. Head office regularly send a representative to visit informally and keep an eye on things. The overall impression was of a calm efficiency.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

The home was very welcoming with all staff knowing my mother's name from the outset and seeming genuinely pleased to see her.
A friendly, inclusive atmosphere was actively promoted but the staff and all residents appeared to enjoy each others company. When leaving, it took a while to locate our wheelchair but the staff member was very helpful and ultimately successful!
The music on Wednesday and Thursday afternoon was a little loud, making conversation difficult but none of the residents seemed to complain.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have been visiting Rose Lodge for a while, the home is lovely and the staff including management are fabulous, staff are always on hand to meet your needs. Management is always available if needed and matters are dealt with very professionally. I would recommend Rose Lodge to anyone.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A pleasant environment with caring staff.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I was so pleased to have my husband accepted as a resident of this establishment. The staff are so caring and friendly and nothing is too much trouble for them. I have no hesitation in recommending Rose Lodge Care Home as a first class care home.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From my first visit to the home to discuss the possibility of placing my mother in the home the Manager and all the staff we met with were extremely professional, polite and extremely helpful. My mother has since moved into the home and has been looked after extremely well. The level of care and activities are second to none. The activities are very regular and varied while being designed to stimulate the residents. Since arriving at the home my mother has been very happy.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lots of activities and one to one sessions to help stimulate the mind and such a friendly atmosphere. Everyone is professional and efficient but also appear happy in their work which has a knock on effect with everyone that they deal with. There is always laughter and smiles. We all get to know all the other residents and families and all seem to become one big happy family. Was very upset the first day that we left Mother-in-Law in the home. Couldn't sleep that night

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is 95, is disabled and needs a great deal of support. Due to my own ill health, I needed to find a local home very quickly for respite. I am delighted with the care, kindness and genuine warmth my mother received at Rose Lodge. She made friends and was encouraged to participate in residents activities. Everyone of the staff, from the visiting manager downwards, not only looked after my mother with professionalism and compassion but also helped me by liaising fully. Returning home, she is more confident in going out and communicating. I cannot thank Rose Lodge for all they have done for her.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Excellent care throughout. Staff attentive at all times, with kindness, again, excellent. Food delicious!!

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum moved into Rose Lodge for "end of life care." She was extremely well cared for, the home was beautiful, the staff were friendly and welcoming to residents and family. 5 star accommodation, 5 star care given with compassion and dignity. A big thank you to carers for giving mum a comfortable, dignified end of life care.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

The care home provides excellent dedicated care and staff. All needs are net with kindness and care. The home itself is like a five star hotel! Flexible about everything.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has dementia, he has been at Rose Lodge since 12th March and already is much less depressed. He had had a urinary infection since mid-January. Peterborough Hospital on 16th March, Van Geest hospital Stanford 22nd January. My husband had become very confused and unhappy with all this moving about, but has had real TLC from each hospital at each hospital/care home. He has improved amazingly during this last week, enjoys his food, is often sociable and mostly rational and happy. My family and I are very grateful

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Rose Lodge for two months. The staff are extremely friendly and make a genuine effort to do their best for mum. There are activities organised to keep mum's brain active and she is encouraged to use her zimmer frame to keep her physically active in her recovery from a stroke.
Nothing seems to be too much trouble for them. The place is warm and comfortable and everything seems to work. The food, as far as I can tell is good, although mum does not eat much, I think you can have more or less what you want. The management keep me well informed. I cannot fault the home.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Nice home. Good good. Terrific home. Ideal bathroom.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I like Rose Lodge the food is enjoyable and the bedroom and en-suite are ok. The staff are pretty good.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Nice, comfortable home.
Good surroundings.
Lovely food - good choice.
Bathrooms good.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bedrooms comfortable.
Enjoy meals/meal time.
Staff - very good.
Enjoy scrabble.
Enjoy TV and newspaper.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I enjoy Rose Lodge.
Longing to home for Christmas.
I enjoy TV and dominoes.

How likely would you be to recommend Rose Lodge Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

New home so as problems arise they need to dealt with. The room very good and
en-suite is fine. Staff definitely do interact. Meals at first could be a little cold but they have improved.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The care at Rose Lodge is exceptional - something which my father was in great need of having suffered neglect in his previous setting.

If you have concerns about staffing levels and whether your parent will be treated with the respect, attention and care that you wish them to have in their later years I would definitely recommend Rose Lodge. What is also apparent is the genuine feeling that comes across that the staff enjoy their work and really care for the residents.

The fact that the home is beautiful and that the food is just like good quality food cooked at home is the icing on the cake.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My friend came in two weeks ago and finds it very relaxing. The residential home is very friendly and staff are great.

How likely would you be to recommend Rose Lodge Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother moved into Rose Lodge one week ago. The transfer form hospital was very swift and effectively managed, the liaison with her previous carers was very professional. Since her arrival she has responded to the high level of care from all the staff. Her room is immaculate and pleasant, although she would have preferred a downstairs location (at the moment only 1st floor rooms are available due to recent opening only two weeks ago.)
It is on the small side but she is bedridden so it is acceptable. She is starting to engage positively with all the staff including the chef and her appetite is improving. She has already played board games and enjoyed trying crosswords in the paper. All in all an excellent start. Thank you all.

How likely would you be to recommend Rose Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Lucy

Lucy Bateson

Job Title: Home Manager

Joined: 2015

Description:

Natalie joined Country Court Care in 2015 as Manager of Tallington Rest Home in Tallington near Stamford and is now manager at Rose Lodge and Holland House Care Homes in nearby Market Deeping.
Natalie has many years experience in the care industry and has managed several other local care homes. She operates an open door policy and is always on hand to answer questions from residents and families.

Stephanie

Stephanie Hobbs

Job Title: Senior Carer

Joined: 2015

Description:

Stephanie has been at Rose Lodge Care Home since it opened in 2015. In her role as Senior Carer Stephanie consistently goes above and beyond the basic requirements of her role, always working hard on long shifts and putting in extra hours. She has a fantastic rapport with residents and is well liked and respected by her staff team. She is a good leader and delegates well, identifying ways to bring out the best in her team.
Stephanie was shortlisted as a regional finalist at the 2017 GB Care Awards in the The Care Home Worker category.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Rose Lodge Care Home