The Place Up Hanley Ltd

Wooliscroft Road, Bucknall, Stoke-on-Trent, Staffordshire ST2 9HP

This is an excellent care home, the staff are brilliant, the food is brilliantLynn W(Daughter of Resident/Service User)

The housekeepers keep the home spotless, the kitchen staff friendly and always engage wellLouise H(Daughter of Resident/Service User)

The management and staff are wonderful - caring, patient, kind and treat residents with respectTracey K(Daughter of Resident/Service User)

This is an excellent care home, the staff are brilliant, the food is brilliantLynn W(Daughter of Resident/Service User)

The housekeepers keep the home spotless, the kitchen staff friendly and always engage wellLouise H(Daughter of Resident/Service User)

The management and staff are wonderful - caring, patient, kind and treat residents with respectTracey K(Daughter of Resident/Service User)

The Place Up Hanley care home is based in a quiet residential area of Bucknall, Stoke-on-Trent, Staffordshire.

The home offers excellent facilities with fully-refurbished living rooms, communal rooms and dining area finished to the highest standard. There are 47 luxury bedrooms each with their own amenities and TV/DVD player.

With experienced and fully trained staff, along with a dementia friendly setting, The Place Up Hanley care home specialises in catering for... Read more

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Care Provided by The Place Up Hanley Ltd

Primary Care Categories

Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 51 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Close to Local shops
Minibus or other transport
Wheelchair Access
Ground Floor Accommodation only
Gardens
Bar/Café
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Contact The Place Up Hanley Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)

Tours

Onsite Tours of The Place Up Hanley LtdUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 7:00 PM)We would kindly ask that your contact us to book a time slot for a tour in advance. We are happy to accomodate most requests around tours though the main stipulation is that we adhere to COVID requirements at the time. We request a lateral flow test on the day, before you eneter the building (which we are happy to provide) and ideally the parties will be a maximum of 2 howvere we can disucss requests on an individual basis if required.

Remote Tours of The Place Up Hanley LtdUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 10:00 AM to 6:00 PM)We would kindly ask that your contact us to book a time slot for a tour in advance. We are happy to accomodate most requests around tours though the main stipulation is that we adhere to COVID requirements at the time. We request a lateral flow test on the day, before you eneter the building (which we are happy to provide) and ideally the parties will be a maximum of 2 howvere we can disucss requests on an individual basis if required.

Good to Know

Group / Owner

Safe Harbor
Private Owned

Person in charge

Lisa Bibby (Home Manager)

Local Authority / Social Services

Admission Information

Ages 60+

Care Home Design/Build

Purpose Built: Yes
Last Refurbishment: 2015
Number of floors: 1

Room Information

Single Rooms (47)
Couples/Companion Rooms (2)
Single Rooms with ensuite Wet Room (6)

Visiting

If wishing to visit The Place Up Hanley, visitors may wish to call ahead. However, no appointment is necessary. The main entrance can be found to the rear of the sensory garden. The home has regular events that everyone is welcome to attend. These can be found on the Facebook page or on the activities calendar in the home. When entering the home please sign into to The Place Up Hanley's visitor book and ensure to wear one of the visitor's lanyards available in the reception area.

Parking

There are free on-site car parking facilities which are located just off Wooliscroft Road.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 June 2022

Overall
Requires improvement

CaringGood
EffectiveGood
ResponsiveRequires improvement
SafeRequires improvement
Well-ledRequires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Place Up Hanley Ltd.

Upcoming Events

There are no upcoming events for The Place Up Hanley Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Place Up Hanley Ltd.

Accreditations

There are no accreditations posted yet for The Place Up Hanley Ltd.

Meet the Team (1)

Daniel FeneyseyJob Title Registered ManagerJoined 2021

Our registered Manager is Daniel (Dan) Feneysey

Dan started in care as a care assistant and has worked through various roles and climbed the ranks to the position of CQC Registered Manager. This has given Dan a first-hand knowledge of all roles so he can understand and empathise with the team and he can navigate through challenges. As part of Dan’s experience he has worked as deputy in an outstanding rated service so knows what is needed to drive forward and maintain standards in care. Dan studied graphic design at college which is where his enthusiasm for innovation and problem solving comes from, His qualifications are a Level 2 & 3 in health and Social care and a Level 3 & 5 in leadership and Management

Within Dan’s Management experience he has worked with a team to improve standards to a rating of ‘Good’ in all areas rated by CQC. He has also been the manager to two care homes at the same time one in Birmingham and One in Stoke-on-Trent.

Dan has worked over 5 counties and has built some excellent relationships with commissioners, regulatory body's representatives and built his own reputation when leading homes to maintain excellent ratings. His friendly approachable character, professionalism and passion ensures the rights of people he supports are upheld. Dan believes very much on empowering people who live in the service and ensures services are person centred and adapted as people’s needs change.

Dan is a nurturing leader supporting personal development and growth with his team and encouraging of their own achievements and advancing in their careers which is mirrored by the group as a whole. As our Registered Manager, Dan likes to ensure that residents are treated with respect and their wishes and voices heard. He ensures that everyone within the team understands that they work to support people in their home so upholds the dignity and respect for individuals accessing the support. Read less

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Place Up Hanley Ltd to verify any information. View our terms and conditions. The Place Up Hanley Ltd has an Enhanced Service -what an Enhanced Service includes.