Ryefield Court

Ryefield Avenue, Uxbridge UB10 9DE
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9.9 146 Reviews
  • Ryefield Court, Uxbridge
Ryefield Court is a beautiful purpose-built care home in Hillingdon that offers spacious care facilities within a luxury environment. The home's pricing policy is all-inclusive, which means a single weekly fee covers all care, all facilities and all events. This includes the heart of the home – which is a bar and bistro – fine dining and entertainment. It also includes delicious meals and snacks made freshly in the onsite kitchen using the finest local ingredients.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents, of all abilities, and all hospitality staff are trained to hotel standards. Their policy is to always pay above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met and nothing is too much trouble.

The home features its own cinema room where residents can relax and enjoy a wide variety of classic and modern films, along with a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens. Ryefield Court really is a lovely home.

Ryefield Court has a full-time events manager who organises activities and events for all residents to enjoy. These included featured evening entertainment, such as bands and dance troupes, while the home has its own chauffeur-driven limousine for use on days out and special occasions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All inclusive such as hairdressing, trips, meals etc...

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Madge Wang (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (60)

Ryefield Court Reviews (146)

9.9

Ryefield Court has a Review Score of 9.9 (9.924) out of 10, based on 36 reviews in the last 2 years.
Over all time Ryefield Court has 146 reviews.

Overall Experience
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Date Published
  • 146
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Reviewer Connection to Ryefield Court
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Total of 146, showing 41-60
Review from Katherine B (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived at Ryefield Court Care Home following a fall at home and hospital admission. Initially for respite but we have been so impressed with her care, she is now a permanent resident. All of the staff are so friendly, caring and accommodating. They are understanding when Mum is having a difficult
day. They handle any queries we have efficiently. Ryefield is bright, friendly and very well kept with lots of events for the residents. We are very happy.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you for such a lovely comment, it is our pleasure to look after Mum at Ryefield Court. We will continue doing our best to deliver a high standard of care to everyone.

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Review from Jean G (Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for the past six weeks and I have found it very comfortable. Staff are willing and try their best. Sometimes in hard situations, food is very adequate, good selection.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you, Jean. It is our pleasure to have you here with us. We will continue to do our best to keep you happy at Ryefield Court.

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Review from J S (Wife of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An extremely well-managed care home. Kind and caring staff.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for such a lovely comment. We really appreciate it and it is our pleasure to look after your loved one at Ryefield.

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Review from Ken G (Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable, pleasant place to live.
Caring staff.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you, Ken. It is our pleasure to look after you here, we have become a big family.

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Review from I K (Partner of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am writing on behalf of my partner who is a resident and came to Ryefield Court on 31/08/2022 and found it difficult to settle into his new life, being fit but had a bad stroke which has left him in a wheelchair. After three months he has settled well and gets on with his carers and staff who look
after him in his new world also with residents, also their relatives. Sports is his main interest. The Bistro is a great meeting place so he doesn't stay in his room. I visit five days a week we are greeted by the Bistro staff who serve us a drink of our choice. Ryefield is a well-organised care home which makes it like home from home. The staff and carers are always on hand for his needs, nothing is too much trouble and always cheerful. Ryefield is managed excellently with programs of activities for residents and a weekly newsletter for families. It's a very exceptional care home with a dining facility for special occasions.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for your lovely feedback. It is our pleasure to look after your partner here and to know you. We will continue doing our best to deliver good care to our residents.

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Review from S D (Daughter of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Ryefield in a state of mental confusion during covid due to Dementia issues and the care she has received from day one has been excellent. The staff have been so friendly and caring. Mum took some time to settle, but the staff were always so patient with her and distracted her to help her
settle. The home is welcoming, and clean and provides such accessible visiting, such as having coffee in the Bistro or organising lunches for special occasions with the family. Thank you Ryefield for looking after mum your staff are fantastic!
Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much. It is our pleasure to look after your mum, she has settled very well and makes friends here.

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Review from K L (Daughter of Resident) published on 29 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I have been very satisfied by the care provided at Ryefield. The cleanliness of the home is impeccable. More importantly, there is a very warm and caring ambience. The staff show enthusiasm, compassion and commitment in their roles, and the management team appear extremely supportive. The majority
of the staff are excellent but in my experience although good, some do not show quite the same enthusiasm as the majority hence a 'good' rating. Some more bespoke activities for the dementia resident would I believe be extremely beneficial.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for your lovely feedback. We always love to know the areas that we can improve on and it is lovely to hear you are happy with the care that mum is receiving. It is our pleasure to look after mum at Ryefield

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Review from Suzanne T (Friend of Resident) published on 10 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my elderly friend at Ryefield Court for over two years and have always found the staff to be lovely, friendly, helpful and welcoming. Nothing was ever too much for any of them, and they did everything to help him and make him happy while he was there.
I had a high opinion of
them anyway, and this has now increased x1000 since my friend passed away, and I was their only point of contact.
I really cannot put into words the kindness they showed to me and, even more importantly, the kindness, love and respect they showed towards him after his passing.
I will really never forget it.
Their actions and words came so naturally; it was obvious that they really do care - everyone from the manager to everyone downstairs and all the lovely ladies upstairs- too many to name.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Thank you so much for such a lovely message. It was pleasant to look after him and get to know you. Please take care of yourself.

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Review from R B (Son of Resident) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From December 2018 through to June 2022, mum was extremely well looked after by the wonderful staff who understood her needs and preferences. She was enabled to maintain some mobility, socialise, join in activities, and enjoy outings. She loved visits from friends and family when possible, and weekly
Skype calls allowed mum to keep connected with us.
Towards the end, her care continued with respect, dignity and measured concern. Her medical requirements were dealt with promptly and her personal care continued to be of a very high standard. At all times, our communications with the carers and management were easy, open and honest. In mum's final days and after she died, everyone across management, care and hospitality - showed the family kindness, giving emotional support and practical help.
In the years that mum spent at Ryefield Court, we know that the caring, attentive staff did all they could to keep mum comfortable, happy, healthy and safe.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Hi Robert, thank you so much for your lovely message, we all miss Mum very much. It was our pleasure to look after her in past few years, to know you and the rest of the families.

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Review from P K (Daughter of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very kind and helpful. Always go the extra mile for residents and family.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Thanks so much for your lovely and kind words to us, our home, and our staff. It is our great pleasure to look after your loved one here and to know you, as family. We will continue to deliver the best quality care to our residents.

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Review from P W (Son of Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my father became a resident a couple of months ago his care has been outstanding. Lovely accommodation, caring and concerned staff. Delightful food. Superb communication concerning my father's healthcare needs. Even help with getting my father to a family event. I honestly couldn't wish
for a friend here. It's my pleasure to recommend Ryefield Court as an ideal place for residential care.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Thanks so much for your lovely and kind words to us, our home. It is our great pleasure to look after your loved one here, we will continue to deliver the best quality care to our residents.

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Review from N S (Wife of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are really helpful and professional. The rooms and public area are clean and well designed. Really happy my husband is here and has been looked after.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Thank you so much for your lovely review and feedback, we will continue to keep our residents safe and happy.

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Review from Colin R (Son of Resident) published on 5 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In October 2021 we realised my dad's safety could not be ensured in his home. We asked dad to try Ryefield Court for a week, he asked to stay for two then chose to become a resident. His room is comfortable and feels homely with his own momentoes. He enjoys the meals and we can share lunchtimes during
our visits. All the staff from the different departments seems to work together for my dad's care and welfare. I feel assured knowing my dad's care and welfare are in the hands of Ryefield staff.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Hi Colin, Thank you so much for your lovely review and feedback, as always, we will continue to keep our residents safe and happy.

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Review from S B (Daughter of Resident) published on 19 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first contact, all the staff were helpful and friendly. The care given to my dad was over and above anything, I could have imagined. No matter what time of day or night every contact was wonderful. Even when 'lockdown' occurred and pressure was high my family and especially my dad received
the utmost care and dare I say affection.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Thank you so much for your lovely review and feedback, we will continue to keep our residents safe and happy

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Review from Sonia S (Daughter of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ryefield Court has had to face a lot of challenges with confirmed cases of covid with staff and residents. This has meant the relatives have not been able to see their loved ones as often as we would like. However, I appreciate the efforts this care home have made to keep our loved ones safe. Throughout
these challenging times, the staff have been professional and compassionate and this is why I have entrusted my loved one to their care.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Thank you so much for your lovely words. It is our pleasure to take care your loved ones at Ryefield Court

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Review from Marie G (Daughter of Resident) published on 24 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My poor mother sadly never spent much time at Ryfields as she sadly passed away within her first month there. However, from the moment, she stepped in there she was made so welcome. Every member of staff was so happy, helpful and nothing was too much trouble
Her room was lovely bright and cosy.


When

the time came to say our goodbyes to mum, the whole family was able to visit
The staff also made sure we were okay and again nothing was too much trouble.


The home is amazing and the staff are unbelievable I call them my angels. I just wish mum had more time with them.

Reply from Madge Wang, Manager at Ryefield Court

Thanks so much. This is such lovely feedback, great recognition for the wonderful staff at Ryefield. It was our pleasure to look after your mum here.

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Review from Linda N (Daughter-in-law of Resident) published on 14 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother in law was a Resident at Ryefield Court for over three years. As a retired Psychiatric Nurse myself working for an older age range team, I have always been very impressed with the care in this home. It has always been excellent. When Mum had to move to the Dementia Unit I was so impressed
by the fact she moved into the room directly above the one she had been in, so it more familiar in the view outside and the placing on the unit, which meant she was able to settle there quickly. From the beginning, I have always been impressed by all the care team, the activity team, and the manager, and by all those behind the scenes. Everyone has always been very helpful friendly and caring. During the lockdown, everything was done to enable visiting. The Bistro staff who ran the visiting did a superb job in this difficult time.
I was impressed with Mum's end of life care, particularly the last week of her life. Mum was always treated like the marvellous woman she had always been.
Reply from clare livingstone, Manager at Ryefield Court

Thank you so very much for this beautiful review, we were privileged to look after your wonderful Mum and she gave all the staff many heartwarming times.

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Review from Marilyn B (Sister of Resident) published on 7 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was admitted to Ryefield in February and I could not be happier with the standard of care. She was initially unsettled and confused but all the staff did their utmost to make her feel at home. She was treated as an individual with her interests and needs catered for so not only is she physically
well cared for but is mentally stimulated. The range of activities arranged for the residents is impressive and the surroundings are bright and cheerful. My sister spends a lot of time in the bistro and the staff there are unfailingly kind, patient, and cheerful. The senior carer on my sister's floor contacted me to find out more about my sister's interests so as to help her adjust and has been very helpful when I've phoned with queries. Ryefield certainly does not conform to the stereotype of a depressing environment of a care home as the atmosphere is bright and cheerful with a lovely, well kept garden for the residents and visitors to enjoy.
Reply from Clare Livingstone, Manager at Ryefield Court

Thank you so much for the amazing review, I feel that you have captured exactly what Ryefield is all about in your comments. It is so important that everyone who lives with us has their own very special identity and that we encourage and promote that to support all of their needs.

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Review from Sandra J (Daughter of Resident) published on 9 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a permanent resident at Ryefield Court for over 3 years.
She recently has a DoLS assessment and told the assessor that she was very happy there, with no complaints and thought the staff all lovely!
As a family, we are so pleased we chose Ryefield as mum's home.
The home are trying hard
to accommodate safe visiting following the residents covid boosters.
A huge thank you to all the wonderful staff, who are indeed lovely!
Special thanks to the hospitality staff who have worked so hard overseeing pod, garden and internal visits and to the first floor staff who care daily for mum.
Reply from clare livingstone, Manager at Ryefield Court

We are so looking forward to having all of our families safely back in the home and it makes us all smile that your mum is so happy. Thank you for the review.

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Review from Colin H (Nephew of Resident) published on 8 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I only knew Ryefield for a matter of days before lockdown and therefore could only judge the facilities by the photos in the brochure. Now that Ryefield is opening up to us all post-Covid, the photos are coming to life and I am pleased to say that I am not disappointed.
The staff must have been good
through some really stressful and testing times during Covid, looking after our loved ones without any assistance from relatives. That must, at times, have proven a real burden but, with only one exception, all staff dealt with it admirably - all going above and beyond. Every barrel has one bad apple and Ryefield was no different but when it was found it was swiftly dispatched.
I have every confidence in Ryefield and wish to thank all staff for their hard work and their love of our loved ones.
Reply from Carey Burden, Sales at Ryefield Court

Thank you so much for the lovely review. The pandemic was unforeseen, however, our team continued to maintain their care and support for our residents to the highest degree and I am so glad you can now see for yourself what a wonderful place Ryefield Court is

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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Ryefield Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Ryefield Court is calculated as follows: ( (401 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 432 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ryefield Court is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Madge

Madge Wang

Job Title: General Manager Joined: 2020

I have been in a care setting since 2008. I have people skills, approachable person, am a hard worker, and am a quick learner. I am always willing and want to learn new things and gain experience. My original educational background is as a Registered Nurse with and degree aboard. I have been working in the Hospital for over 2 years. I completed Health and Social Care qualification in the UK with levels 3,4 and 5.

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