Ryefield Court

Ryefield Avenue, Uxbridge UB10 9DE
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9.9 146 Reviews
  • Ryefield Court, Uxbridge
Ryefield Court is a beautiful purpose-built care home in Hillingdon that offers spacious care facilities within a luxury environment. The home's pricing policy is all-inclusive, which means a single weekly fee covers all care, all facilities and all events. This includes the heart of the home – which is a bar and bistro – fine dining and entertainment. It also includes delicious meals and snacks made freshly in the onsite kitchen using the finest local ingredients.

A team of professional and skilled staff are trained in the delivery of high-quality care to all residents, of all abilities, and all hospitality staff are trained to hotel standards. Their policy is to always pay above the National Living Wage and employ a higher than average quantity of staff, ensuring all residents' expectations are always met and nothing is too much trouble.

The home features its own cinema room where residents can relax and enjoy a wide variety of classic and modern films, along with a fully stocked bar and bistro, library, private dining room, spa, hairdressing salon and landscaped gardens. Ryefield Court really is a lovely home.

Ryefield Court has a full-time events manager who organises activities and events for all residents to enjoy. These included featured evening entertainment, such as bands and dance troupes, while the home has its own chauffeur-driven limousine for use on days out and special occasions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All inclusive such as hairdressing, trips, meals etc...

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Madge Wang (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (60)

Ryefield Court Reviews (146)

9.9

Ryefield Court has a Review Score of 9.9 (9.924) out of 10, based on 36 reviews in the last 2 years.
Over all time Ryefield Court has 146 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ryefield Court
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Total of 146, showing 21-40
Review from L C (Friend of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely helpful and friendly. When I visit my friend I am always welcomed and treated respectfully. I have always been impressed with how happy the residents look and all the activities that are arranged for them.
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Review from B T (Daughter of Resident) published on 22 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From first visit to view home staff were very professional and friendly, and answered all of our questions, all staff made a point of greeting us as we were shown round. My dad spent nearly 3 weeks in respite care there and although he wasn't too keen to leave home initially he settled very quickly
as the staff are just so lovely and friendly, nothing is too much trouble and they go out of their way to ensure you have everything you need, you really feel like they are treating your family as they would their own. My dad enjoyed his time there and only had 1 little complaint, the two main sport channels are not available at all in the home, not in rooms or lounges and when you are 90 years old you are limited to some activities, so TV becomes a big part of your day, especially when crazy about sport. I do think this should be something the home should consider installing, it isn't cheap staying in Ryefield and having this would have made his stay there 100% perfect, instead of 99.9%.
Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you so much for such a lovely review. It was our pleasure to look after your father at Ryefield Court Home. We appreciate all feedback at Ryefield Court Care Home and we will share your comments with the team.

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Review from Alison R (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today we had a fine dining experience with my dad, brother and his family visiting from abroad. The food was excellent and the staff were amazing, so attentive and helpful. I am so happy we have been able to enjoy such a lovely day with Dad and have been waited on by the lovely staff.
Reply from Yvonne Keating, Interim General Manager at Ryefield Court

Thank you very much for your lovely review, we are so glad you enjoyed your dinning experience at Ryefield Court.

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Review from Mary K (Daughter-in-law of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our family member came to stay for a few weeks respite, and has decided to stay at Ryefield Court. She has quite high medical and mobility needs and these are being addressed well. Like many, this has been a difficult decision to stay, but she is beginning to settle, make friends and enjoy the facilities.
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Review from Mark K (Son of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a service user, so today six of her relatives including me had a Sunday roast in the private dining room. We had a very nice roast chicken dinner and the service was excellent.
Plenty of drinks, the room is bright and airy, interesting table. Very nice helpful person serving. Thank you.
Reply from Yvonne Keating, General Manager at Ryefield Court

Thank you so much for sharing this lovely review. We're thrilled to hear that you and your family enjoyed the Sunday roast and the experience in our private dining room. Our team takes pride in ensuring that both the food and the atmosphere create a comfortable and welcoming environment, so it's wonderful to know that you found the setting bright and inviting and the service attentive. We're especially happy that your family felt well taken care of with plenty of drinks and a delicious meal. We look forward to welcoming you all back again soon! It's great that you have the opportunity to make the most of the all-inclusive services that we offer to our residents and their loved ones.

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Review from Michele L (Daughter of Resident) published on 6 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
First impressions of Ryefield Court care home, amazing. The staff are wonderful very welcoming nothing is ever too much trouble. Friends for life. Whatever time of day they are always above and beyond to meet the needs of inpatients and visitors. Always come away with a smile on my face knowing my father
is so well looked after safe and happy.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for such a lovely review! We appreciate and are pleased to hear you are happy with us and our home. We will continue doing our best.

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Review from Diane B (Daughter of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had lost her wedding ring on Thursday 25th, l am here today, Friday 26th to report this and lo and behold l haven't been here 10 mins and been told it's been found. Thank you so much to the Housekeeping Manager.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for your lovely review. We are pleased to see Mum's wedding ring has been found, we believe that it's very special and important to her.

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Review from C M (Niece of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is such a welcoming place where you feel that your relative is having the best care possible. The facilities are excellent and most importantly, the staff seem to genuinely care about the residents. Visitors too are always warmly welcomed and nothing is too much trouble. The opportunities
of having lunches and celebrating special occasions with residents really show the commitment of the home to support the residents and their families.
I am very happy that my relative is in such a wonderful place.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for your lovely review. We really appreciate it. It is our pleasure to look after your loved one at Ryefield Court!

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Review from Maggie J (Daughter of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Ryefield Court for 2 years now and is very happy and excellently cared for. She says it is home only better. The staff and other residents are friends, with someone with a friendly smile always around to help or chat. She prefers to watch the regular organised social activities
than participate and that’s fine. Her health, both physically and mentally, has improved since she has been here. She particularly loves the Bistro area and the beautiful gardens and is pleased she no longer has any practical worries. She also loves the freshly prepared food. The family has peace of mind that Mum is safe, happy, relaxed and her needs are always sensitively met. As her dementia worsens, she will already be in a familiar place best suited to her increasing needs.
To sum up, the team at Ryefield is dedicated and positive. Led by the exceptional manager, they create a warm welcoming atmosphere which helps make visiting Mum a pleasure.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for your lovely review. It is our pleasure to look after Mum at Ryefield Court. We will continue doing our best.

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Review from Julia J (Daughter of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father arrived 6 months ago after a 10-week stint in hospital. He has moderate dementia. As a family, we cannot thank Ryefield Care Home enough for their support in settling Dad into his new way of life and his new home. All the staff are absolutely brilliant. Every day the residents are given the
opportunity to take part in a well-planned itinerary suited to their needs including day trips outside of the home. Dad's room has just been refurbished to a very high standard. The meals are superb with options to join residents for lunch in the bistro. The ground floor bistro is fabulous, alongside the beautiful garden. It is reassuring to know our dad is safe, healthy and very happy. Thank you Ryefield Court!
Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for such a lovely review. It is our pleasure to look after your father at Ryefield Court Home. Thank you for trusting in us and we will continue doing our very best.

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Review from J C (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don’t often write a review yet this was easy to do. As a family, we had never discussed ever putting my mum in a care home so it has been a very hard and emotional journey. In reflection, I could not imagine my mum anywhere else. The personal care and love she receives in Ryefield Court are amazing.
They know her so well and as a family, we are welcomed and involved in everything. We are always being asked “Can we do better?” or “Do you have any suggestions to make her stay there more comfortable and homely?”. I would definitely recommend it to my friends or anyone looking for a unique and special place for their loved ones.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for such a lovely review, we appreciate you. It is our pleasure to look after Mum at Ryefield Court Home.

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Review from Deirdre M (Daughter of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted to say that we made the best choice possible for our mum to stay at Ryefield Court Care Home. It is like home from home the facilities, decor and atmosphere make you feel relaxed from the moment you arrive through the door.
The staff from management, seniors, care teams, hospitality,
chefs and kitchen staff, domestics and hairdressers go above and beyond for each and every resident. All members never pass without greeting everyone by name and that includes the visiting relatives.
Although there are teams of carers allocated to each floor everyone looks out for all residents no matter where they may be especially in the bistro which is a popular meeting place for everyone to sit relax and have a coffee with a delicious slice of homemade cake.
The food choice for residents is excellent with two meal choices on the menu at each meal. Excellent nutritious food always on offer.
The daily activities and entertainment for residents are amazing. Keeping the residents' minds alert.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for lovely comment, we appreciate you. It is our pleasure to look after Mum at Ryefield Court. Many thanks again.

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Review from C S (Son of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ryefield Court has excellent facilities. The care and attention to detail by the management and carers is commendable. As my Mother has dementia and can no longer look after herself we could not have wished for a better home to place her, knowing that she is so well looked after. We would not hesitate
to recommend Ryefield Court.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for such a lovely review, we appreciate it. It is our pleasure to look after Mum at Ryefield Court! Many thanks.

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Review from M C (Granddaughter of Resident) published on 20 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been a resident since July and previously had respite stays.
Every member of staff across the building, receptionist, carers, bar staff, everyone is friendly and can't do enough.
Nan has been ill during her stay and had falls, and the staff were on it from the first symptoms. Great communication
throughout.
The home has amazing food and plenty of activities.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for your feedback. We are very pleased to hear you are happy with us. It is our pleasure to look after her at Ryefield Court. We will continue to do our very best. We wish you a Merry Christmas!

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Review from Jeanette C (Daughter of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum initially entered Ryefield for a 2-week respite. From there it was a family decision for Mum to become a permanent resident, her health and fragility had become too much to care for her at home. It was a very hard decision to make but now 5 months down the line, it is lovely and heartwarming
to see her enjoying her life with new friends and daily activities. Ryefield is a place that has brought peace of mind, trust and care to myself and my family. I can't fault the care, compassion and time that has been given to Mum.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for your lovely review and we are so glad to hear Mum enjoyed at here, and you are happy with us. It is our pleasure to look after Mum at Ryefield Court.

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Review from J H (Son of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is enjoying it here and is well looked after. Mum's room is always nice and clean. Mum is always dressed nice and clean. The food is nice and the staff are always willing to help.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for your time and review, we really appreciate it. It is our pleasure to look after Mum at Ryefield Court and we are glad to hear that she enjoys her stay!

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Review from Monica G (Respite Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Here for two weeks respite care. A very pleasant experience.
Beautiful gardens, residents encouraged to go outside. Parasols provided for sun protection.
Staff are very attentive.
Very enjoyable activity programme.
Reply from Madge Wang, Interim General Manager at Ryefield Court

Thank you very much. It is a great pleasure to have you with us and we are really looking forward to seeing you again. Please take care of yourself.

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Review from Viv C (Son of Resident) published on 15 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
The reality doesn’t live up to the glossy website and brochure.
Whilst some carers do a great job, they are hampered rather than motivated by the management. Residents are often left unattended for too long.
The culture seems more focused on impressing visitors and short-term cost management rather
than caring and being responsive to residents’ needs. Overall, poor value for money.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for taking the time to leave us this feedback, your feedback is very valuable to us. We always take the opportunity to review the service we provide and continue improving. I am so sorry to hear that you are dissatisfied with Mum’s stay at Ryefield Court. I am glad that I got the opportunity to talk through your concerns over the telephone today. Although some of your issues were out of our control, I wanted to take this opportunity to reassure you that we have sourced a new communications provider in the hope that they will provide a better service to our residents.

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Review from Lorraine G (Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here since August 2021 and have felt like I am still on holiday. I came for respite and did not go home. You step into reception and are made very welcome, even the ambulance men say how good the atmosphere is when they come. All staff from management to cleaners have a smile and chat for
everyone, which is most important, and lifts people's spirits straight away. The manager does a wonderful job of picking the right staff that bond very well.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you very much for such lovely comment. It is our pleasure to have you here with us.

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Review from Donna M (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with the care and facilities provided at Ryefield Court. What stands out for me most is that the staff are always happy, which reflects on the residents.
My dad has settled really well which is a reflection on the staff and activities run. If anything is not working well, staff are quick
to put it right.
Not a criticism, but something that would be helpful for relatives would be an induction pack to make navigating systems and processes easier.
Reply from Madge Wang, General Manager at Ryefield Court

Thank you so much for such lovely comment, we really appreciate it. It is our pleasure to look after your loved one at Ryefield Court and to be able to support you.

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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Ryefield Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Ryefield Court is calculated as follows: ( (401 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 432 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ryefield Court is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Madge

Madge Wang

Job Title: General Manager Joined: 2020

I have been in a care setting since 2008. I have people skills, approachable person, am a hard worker, and am a quick learner. I am always willing and want to learn new things and gain experience. My original educational background is as a Registered Nurse with and degree aboard. I have been working in the Hospital for over 2 years. I completed Health and Social Care qualification in the UK with levels 3,4 and 5.

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