
My father and I are able to relax now that Mum is receiving excellent care at Glastonbury CourtNicky D(Daughter of Resident/Service User)



My father and I are able to relax now that Mum is receiving excellent care at Glastonbury CourtNicky D(Daughter of Resident/Service User)



Rated ‘Outstanding’ by the CQC (February 2022), Glastonbury Court is a recently refurbished, purpose-built care home in Bury St Edmunds, offering modern comfort and exceptional care. The Suffolk-based home offers a wide range of services for older people, including permanent and respite residential, nursing and dementia care. The team is also respected for their compassionate end-of-life care.
The newly upgraded home features stylish facilities designed for comfort and enjoyment, including its...
Care Provided by Glastonbury Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Glastonbury Court for full pricing details and T&Cs.
Contact Glastonbury Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Ana Mihai (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- On site
Glastonbury Court Reviews (96)
Glastonbury Court has a Review Score of 9.8 (9.836) out of 10, based on 19 reviews in the last 2 years.
Over all time Glastonbury Court has 96 reviews.
Due to his dementia deteriorating, he was moved to Glastonbury Court and in the short time he was there, the staff on Royal were also amazing. He was very well looked after and they were incredibly supportive and caring to both my father-in-law and to ourselves. We can't thank them enough for what they did for him.
Although my father-in-law did not engage that much in the activities etc, what they offer to the residents is lovely. Relatives are kept updated via emails with the weekly activities and anything else that is going on. There is an app that keeps you informed of what activities the residents take part in.
We were so glad of our decision to choose these care homes and would highly recommend them.
Thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Although it was a hard decision to move my dad from his home to a care home, Glastonbury has been all I and my family had hoped for and more. The property is well-maintained and clean. The staff all have time for residents and family/friends alike. The food is excellent (I've enjoyed it too!). The close connection they have with a local surgery is important with regular visits by doctors. When my dad was at home with live-in carers I was still on edge concerned for him, but now he's at Glastonbury I can relax knowing he is well cared for and I enjoy the best times with him when I visit. I would recommend Glastonbury without hesitation.
Glastonbury Court, oh my goodness, on behalf of our family, we are beyond grateful for the incredible care, love and support shown to us and my grandmother throughout her time with you. From the moment we stepped into the door, we were made to feel so welcome. The staff are all exceptionally warm, caring and friendly and couldn’t do enough for her every single day. Even after she unfortunately passed, care home staff displayed empathy and love and we were incredibly grateful and honoured to have some staff members attend her funeral service. Words genuinely can’t ever express our sincere gratitude to you all - what an incredible group of people you all are.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
All of the staff involved, from the office staff to the carers, have made this difficult experience as painless as possible for us all. They have always been friendly and understanding.
Mum seems to have settled straight in and her levels of anxiety seem to have lessened. She always seems to be busy doing some activity or the other.
So far, it has been only a positive experience.
Thank you.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
There are always plenty of activities and I am pleased with the choice I have made.
I find it interesting that another care home is spending 16 million pounds to upgrade their facilities so that it mirrors Glastonbury Court.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
After a fall, Mum was not able to return to independent living, so we sought respite care from Glastonbury Court Care Home. The only room available was on the upper floor on Angel Suite, where a lot of the residents have dementia. All the staff were kind, caring and very supportive to our mum. My mum understandably wanted to return to living independently in her own home, so we organised a live-in carer. After 2 weeks it was clear that Mum would be happier and safer back in the care home, where 24-hour care is in place. Mum now lives downstairs on Abbey Suite in a modern, clean room and the staff are very friendly, caring and patient, and try to include her in the varied daily activities, which she enjoys. Relatives are always kept updated with emails of the weekly activities and we can also see the activities that Mum has taken part in on our mobile phone app and relatives can join their loved ones on trips out. I fully recommend Glastonbury Court Care Home as a 1st choice for outstanding care.
Hello Jane, thank you so much for leaving us a review. I am so pleased to see how well Mum has settled in and it is such a joy to see her taking part in the activities, her smile lights up the room!
Having cared for my husband for the duration of his Alzheimer's condition, I was understandably anxious and upset when it became obvious, following a period of hospitalisation that he needed extensive and professional care. His transition at this difficult time has been handled with great care, empathy, understanding of my needs and professionalism. All members of staff are helpful, kind and doing their utmost to help.
At Glastonbury Court Care Home - Care UK we set a high standard for ourselves and really value feedback, so we are so pleased to hear that your experience with us has been positive, thank you again.
Shortly after returning home, Mum was struggling to cope and it became clear she needed help. We immediately looked again at Glastonbury Court because of the good experience we'd already had and recommendations we'd heard from other people.
Dealing with Glastonbury Court was a good experience for me, as all the staff were very helpful and understanding.
Mum felt safe and very well cared for by all of the caring staff. She had a lovely modern and clean room and had a chance to take part in many activities, which the staff encouraged her to do as much as possible. She made friends of the carers, even if she didn't always remember their names.
I want to thank Glastonbury Court for all they did for my mum in her last months of life - Making her as safe and comfortable as possible. I wouldn't hesitate to recommend to anyone in a similar position.
At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so to receive this feedback is invaluable to us and to other families who are looking for care for their loved ones.
I have put excellent on all counts but I have to because Glastonbury Court is doing a remarkable job in caring for my husband. Smiles and kind words from staff never fail. My husband settled in quickly and is doing really well. It is a pleasure to visit. It also feels like visiting a large family.
Hello such kind words, thank you so much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we strive for the best and we are very pleased to hear that your experience with us has been a positive one.
The staff are very attentive and any requests I have are dealt with quickly and professionally.
I get on well with all the staff members and they are with me.
I have no complaints at all.
We are so pleased to hear that your experience with us has been positive, thank you.
As soon as I returned from holiday I went to visit Dad and I was pleasantly surprised at his reaction to him being there.
He said the staff were all lovely and someone would go to the shop each day and get him a newspaper, he enjoyed the food and he liked the fact that he could stay in his room one day if he wanted but also go to the dining room if he preferred some company another day. His bed was comfy and his room was lovely and warm and my dad loves the heat.
He said he had enjoyed his time there and wasn't in a hurry to get home, he also said that if a time came when he couldn't be at home then he would like to go to Glastonbury Court.
Thank you for looking after him so well.
We are very pleased to hear that Dad enjoyed his stay with us, it was an absolute pleasure to meet him and would welcome him with open arms should he wish to stay again.
Thank you Team Glastonbury- I’m so pleased we chose your home for Mum.
Many thanks the Care UK team.
My dad spent two weeks in here. Unfortunately, the only bedroom available was upstairs and Dad has dementia, but not too bad. The majority of the staff were superb, well done to everyone. Dad loved the staff very much downstairs but struggled to understand the staff upstairs (overseas staff). The food was great and every day the staff would assist Dad to go downstairs, which we all were very grateful for this. One night, one of the residents woke dad up looking around his room. I also asked for an alarm mat for the floor as Dad is at high risk of falls, but this never happened. There seemed to be loads of confusion with dad‘s medication, calling us to say they didn’t have some of his medications. These were all brought in with him, sealed boxes with all but one medication that was unavailable, which I brought in separately. The laundry service not satisfactory, lost some laundry and bed linen didn’t appear to be changed during his stay. Very clean everywhere though.
We are pleased to hear that your father had a pleasant experience with our staff on the ground floor during his respite stay with us, however we are disappointed to hear of the concerns you've expressed following his stay. Whilst residents are welcome to request their preferred room upon viewing,...
The care my Mother is receiving has been amazing, the support, keeping us up to date, the kindness, nothing is too much. We all feel the love my Mum is getting helps us all. There are no battles to getting Mum's care right, it was all in place immediately when she arrived. Thank you, everyone.
Thank you for your kind words.
Many thanks the Care UK team
The pleasant surroundings make it a pleasure to meet my friend for coffee and a chat. The ambience is cheerful with gorgeous gardens to brighten the soul. My only question has been over clothes and their mysterious disappearance, something which is common to many if not all Care Homes. If this could be improved my feeling is of somewhere that strives to make the residents valued as individuals and a considerable amount of effort going in to keep them well stimulated.
We are so pleased to hear your comments about the pleasant atmosphere at Glastonbury Court. As you mentioned, our team put a great deal of effort into ensuring every resident feels valued and able to live a meaningful and fulfilled lifestyle whilst at Glastonbury Court. Our housekeeping team...
Fantastic service and level of care. My Mum loves it there. There are lots of activities going on and the food is excellent. The staff are all very friendly and are very committed to the residents. They also arrange some lovely trips out.
At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
It is a great relief to the family knowing that Mum is being well cared for and in a safe environment.
Home is always very clean looking the residents all seem happy and contented.
There seems to be several activities for residents to participate in if they so wish.
My only concern is that there seems a little problem when washing is done as items seem to get miss placed which is very frustrating.
We are extremely pleased to hear your uncle has settled in well at Glastonbury Court and that you’re pleased with the approach of our kind and welcoming team. Our housekeeping team work hard to ensure the home is cleaned to the highest standard and our lifestyle team works hard to provide an...
Glastonbury Court - completely understand why this home is rated as outstanding! Well done to all the staff who make this home a wonderful place to live. I have no hesitation in recommending this care home.
We were all worried about putting my dad into a care home, but the transition went more smoothly than anyone expected and he now objects if anyone suggests taking him out for lunch! He takes part in the activities and has found a few like-minded friends that he can chat too. I think it is safe to say that he is very happy at Glastonbury Court Care Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Glastonbury Court.
Accreditations
There are no accreditations posted yet for Glastonbury Court.
Meet the Team (1)

When I wanted a fresh challenge, I thought I’d explore working for Care UK as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.
I’m passionate about providing the highest standards of care and working with the team to maintain Glastonbury Court’s ‘Outstanding’ CQC rating. Ours is a lovely home to live and work in, and it’s a huge privilege to work here and lead the team. We are always striving for each resident to have a meaningful lifestyle and to fulfil their dreams.
In this role, it’s important to be open and honest, a good listener, and to treat everyone equally. I enjoy seeing the residents, the team and residents’ families and having a chat and helping to resolve any worries they have.
In my free time, I enjoy spending time with family and friends, cycling, travelling abroad and soaking up the sun.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glastonbury Court to verify any information. View our terms and conditions. Glastonbury Court has an Enhanced Service -more info.