Glastonbury Court

Thank you to all of the staff for their continued care and kindness.

Alzheimer's is a horrible disease, but Glastonbury Court seems to have found a way of combining the essential professional care sufferers need with loving kindness and a genuine interest in them as individuals. Thank you.

We were so glad of our decision to choose these care homes and would highly recommend them.

Although it was a hard decision to move my dad from his home to a care home, Glastonbury has been all I and my family had hoped for and more. The property is well-maintained and clean. The staff all have time for residents and family/friends alike. The food is excellent (I've enjoyed it too!). The close connection they have with a local surgery is important with regular visits by doctors. When my dad was at home with live-in carers I was still on edge concerned for him, but now he's at Glastonbury I can relax knowing he is well cared for and I enjoy the best times with him when I visit. I would recommend Glastonbury without hesitation.

Glastonbury Court, oh my goodness, on behalf of our family, we are beyond grateful for the incredible care, love and support shown to us and my grandmother throughout her time with you. From the moment we stepped into the door, we were made to feel so welcome. The staff are all exceptionally warm, caring and friendly and couldn’t do enough for her every single day. Even after she unfortunately passed, care home staff displayed empathy and love and we were incredibly grateful and honoured to have some staff members attend her funeral service. Words genuinely can’t ever express our sincere gratitude to you all - what an incredible group of people you all are.

Thank you.

I find it interesting that another care home is spending 16 million pounds to upgrade their facilities so that it mirrors Glastonbury Court.

After a fall, Mum was not able to return to independent living, so we sought respite care from Glastonbury Court Care Home. The only room available was on the upper floor on Angel Suite, where a lot of the residents have dementia. All the staff were kind, caring and very supportive to our mum. My mum understandably wanted to return to living independently in her own home, so we organised a live-in carer. After 2 weeks it was clear that Mum would be happier and safer back in the care home, where 24-hour care is in place. Mum now lives downstairs on Abbey Suite in a modern, clean room and the staff are very friendly, caring and patient, and try to include her in the varied daily activities, which she enjoys. Relatives are always kept updated with emails of the weekly activities and we can also see the activities that Mum has taken part in on our mobile phone app and relatives can join their loved ones on trips out. I fully recommend Glastonbury Court Care Home as a 1st choice for outstanding care.

Having cared for my husband for the duration of his Alzheimer's condition, I was understandably anxious and upset when it became obvious, following a period of hospitalisation that he needed extensive and professional care. His transition at this difficult time has been handled with great care, empathy, understanding of my needs and professionalism. All members of staff are helpful, kind and doing their utmost to help.

I want to thank Glastonbury Court for all they did for my mum in her last months of life - Making her as safe and comfortable as possible. I wouldn't hesitate to recommend to anyone in a similar position.

I have put excellent on all counts but I have to because Glastonbury Court is doing a remarkable job in caring for my husband. Smiles and kind words from staff never fail. My husband settled in quickly and is doing really well. It is a pleasure to visit. It also feels like visiting a large family.

I have no complaints at all.

Thank you for looking after him so well.

Thank you Team Glastonbury- I’m so pleased we chose your home for Mum.

My dad spent two weeks in here. Unfortunately, the only bedroom available was upstairs and Dad has dementia, but not too bad. The majority of the staff were superb, well done to everyone. Dad loved the staff very much downstairs but struggled to understand the staff upstairs (overseas staff). The food was great and every day the staff would assist Dad to go downstairs, which we all were very grateful for this. One night, one of the residents woke dad up looking around his room. I also asked for an alarm mat for the floor as Dad is at high risk of falls, but this never happened. There seemed to be loads of confusion with dad‘s medication, calling us to say they didn’t have some of his medications. These were all brought in with him, sealed boxes with all but one medication that was unavailable, which I brought in separately. The laundry service not satisfactory, lost some laundry and bed linen didn’t appear to be changed during his stay. Very clean everywhere though.

The care my Mother is receiving has been amazing, the support, keeping us up to date, the kindness, nothing is too much. We all feel the love my Mum is getting helps us all. There are no battles to getting Mum's care right, it was all in place immediately when she arrived. Thank you, everyone.

The pleasant surroundings make it a pleasure to meet my friend for coffee and a chat. The ambience is cheerful with gorgeous gardens to brighten the soul. My only question has been over clothes and their mysterious disappearance, something which is common to many if not all Care Homes. If this could be improved my feeling is of somewhere that strives to make the residents valued as individuals and a considerable amount of effort going in to keep them well stimulated.

Fantastic service and level of care. My Mum loves it there. There are lots of activities going on and the food is excellent. The staff are all very friendly and are very committed to the residents. They also arrange some lovely trips out.

It is a great relief to the family knowing that Mum is being well cared for and in a safe environment.

My only concern is that there seems a little problem when washing is done as items seem to get miss placed which is very frustrating.