
My father and I are able to relax now that Mum is receiving excellent care at Glastonbury CourtNicky D(Daughter of Resident/Service User)



My father and I are able to relax now that Mum is receiving excellent care at Glastonbury CourtNicky D(Daughter of Resident/Service User)



Rated ‘Outstanding’ by the CQC (February 2022), Glastonbury Court is a recently refurbished, purpose-built care home in Bury St Edmunds, offering modern comfort and exceptional care. The Suffolk-based home offers a wide range of services for older people, including permanent and respite residential, nursing and dementia care. The team is also respected for their compassionate end-of-life care.
The newly upgraded home features stylish facilities designed for comfort and enjoyment, including its...
Care Provided by Glastonbury Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Glastonbury Court for full pricing details and T&Cs.
Contact Glastonbury Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Ana Mihai (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- On site
Glastonbury Court Reviews (96)
Glastonbury Court has a Review Score of 9.8 (9.836) out of 10, based on 19 reviews in the last 2 years.
Over all time Glastonbury Court has 96 reviews.
Glastonbury is excellent and the team are amazing - friendly, genuinely caring and wonderful to both dementia residents and their families. Not only was Mum professionally cared for but they gave her back her dignity and a life filled again with company, activity, humour and friendship. Families are very welcome and we felt just as at home making a cup of coffee in their kitchen as we did in our own homes. The dementia care is exceptional and residents like Mum are treated with respect, professional understanding and kindness. It was an enormous comfort to us that Mum was so happy and loved, especially in her last days. Thank you to everyone at Glastonbury.
I cannot praise the staff enough for their helpful and cheerful support, day and night. I will miss this so much when I go home. I had a large clean beautifully decorated room with a view of the lovely garden. There are lots of planned activities, morning and afternoon but no pressure if you don't want to do any. Visitors are welcome and can join for a meal. I would recommend without hesitation, I was confident coming here and my husband ended his life here in 2017 and had been very happy.
My stay at Glastonbury Court has been an amazing experience. Everything is excellent the staff are truly amazing - the care could not be better. The food is very very good. The management are very good. Nothing is too much trouble. I have only been in on respite care - but will be sorry to go home and plan to save up so I can come for 2 week rest and care next year. A wonderful place with wonderful people.
Moving my mum into a new care home was not an easy decision, especially as her previous home could no longer meet the needs of her advanced Alzheimer's. However, from the moment we arrived here, the different was clear. The staff immediately came across as warm, gentle, and genuinely caring. There's a calm, compassionate approach that puts residents and families at ease. It feels natural and sincere. My mum is carefully monitored in a way that feels supportive rather than intrusive, and the environment is both safe and comforting. What stands out most is how the staff approach dementia care: residents are allowed to be themselves, even when that means living in their own reality. They are treated with patience and understanding, never dismissed. Above all, the respect shown to each resident's dignity is clear in everything they do. It gives me real peace of mind knowing my mum is in such a caring and thoughtful environment.
Thank you for such kind words, we are so passionate about our home and residents and we are delighted that Mum and your family are now part of our Glastonbury family.
My 2 weeks respite went too fast, didn't want to go home. Care was excellent carried out by wonderful staff. Couldn't fault it!
It was a pleasure to have you with us! We are really looking forward to seeing you again at our cafes.
My wife Dotty enjoyed her stay in Glastonbury. We experience other care homes where friends went and we visited and this is head and shoulders better than any others we have seen. The staff could not be more caring and friendly and she was happier here than I could describe. This applied right up to the day she died. All I can really say is a huge thank you to everyone here.
A beautiful review, thank you so much. We absolutely adored Dotty and miss her dearly, it's been so lovely to see you coming back into the home since and joining us at our Cuppa & Company's, we will always be your extended family.
I knew as soon as I walked in Glastonbury Court that this was where my husbands new home is going to be. The staff were all so friendly & helpful! My husband has lived here for nearly 18 months and is very happy here which is all my family & myself could wish for. All staff including kitchen staff, cleaners, carers & management always listen & go out of their way to help with anything we need/would like. I have recommended the home to friends.
Thank you so much for your kind review, this brings us such joy that residents and families are so happy here at our home.
Mums needs are met with dignity and grace. All of the staff are kind and companionate. Response times for staff calls are immediate and with a caring nature. Always a welcome for family and friends.
We are so delighted to have Mum with us, she is a joy and we are so pleased she has settled in well and is enjoying everything the home has to offer
I have been very impressed with all the staff and the care home. Everyone is helpful patient and understanding. The residents all seems well cared for and I feel this is the best residence for my 97 year old mother. She is well looked after. I am very pleased and grateful for all the staff and management do for her.
Thank you so much for taking the time to send us a review, Mum is so lovely and we are delighted to have her with us.
He stayed there for six-weeks and during that time, the level of service and care that he received was absolutely excellent. His needs were always well catered for by their fantastic staff, who between them, made his stay an enjoyable and stress-free experience and I would really like to thank them for their efforts.
There are quite a few care homes in the area but we were extremely lucky to find Glastonbury Court and I have no hesitation in recommending their standard of service to anybody.
The facilities are excellent and the food, whether served at a table or, as in my wife's case, to her bedside, is very good, simple and nutritious.
Best of all are the staff. The home has its own doctor, nurses and trained care staff. All are kind and always friendly. My wife's condition means she sometimes doesn't fully understand what is going on, but they are always patient with her even if she can get aggressive. They are most of all effective, however trying the circumstances.
From the very first day, Glastonbury Court felt like home. The staff are not only professional and attentive, but also genuinely warm and compassionate. The environment is calm, caring, and inclusive-qualities that have made a huge difference to both my mum and our family.
What stands out most is how consistently happy and safe my mum feels. Despite her dementia, she regularly tells me and my sister how well looked after she is, and how lucky she feels to be there. She even shares this with her grandchildren, which speaks volumes about the comfort and security she experiences daily.
Thank you so much for leaving us with such a lovely review, we are delighted to have Mum with us, she is an absolute joy.
I cannot praise Glastonbury Court highly enough for the way they are looking after my dad, with his dementia and other needs. During a very tough period of time looking after my mum with her own issues, it's been an utter relief to know that dad is being cared for in such an exemplary way. Even though I have felt guilty about not being able to visit, the staff at GC have given me the confidence to know I can leave his care in their safe hands. It's so good, my mum is probably going there for her care needs too!
Thank you so much for this lovely review, we love having Dad with us
When we came into the home on the first day, we were made to feel welcome from the very staff. All staff made us feel like we were part of the family and this feeling has continued throughout my wife's stay, which helped her settle in quickly, and she seems very happy a present. Well done!
Thank you so much for your review and kind words, we are very much a family and welcome all residents and relatives with open arms.
My grandmother was moved here after several years of being in a much poorer care home for end of life care. I was really impressed with the cleanliness and facilities on offer and the level of care was also superior. I only wish she could have been moved here sooner to benefit from what this care home offers.
My father and I are able to relax now that Mum is receiving excellent care at Glastonbury Court. Every single member of staff from management, admin, nurses, carers, cleaners and kitchen staff really care & they show it! My whole family & most importantly Mum, are treated with respect, professionalism, warmth & care. Everyone knows us and greets us with a smile, every day.
The general improvement over just a few days was remarkable. The staff were kind and supportive with great encouragement.Day by day we could see the change in her mobility and more willing to join in activities.
The staff, the atmosphere and the decor at Glastonbury Court are all lovely! I felt very relaxed about my husband being there while I had a much needed rest! Great cafe with very nice home made cakes and lots of seating areas in the pleasant garden. This was my first use of a care home for some respite care and I was so worried about the whole thing ! But the staff really made me feel very confident and comfortable about leaving my husband in their capable hands.
The home has made every effort to ensure that my mother is looked after and it's plain to see that she looks at the staff with genuine adoration.
My father's needs are less, but still enough that he can't live alone, so the home has been very accommodating in allowing him to be on the same floor as my mother so they can spend time together.
The thing that strikes me the most when visiting is that everyone knows their names, from the person hoovering around to the people delivering the food from the kitchens. There is genuine care for the residents, not just their medical and physical needs but also as individuals and the people they were before their illnesses took over.
Thank you to all of the staff for their continued care and kindness.
Hi Jo, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
To her, of course, it was a place where she could be looked after temporarily until she was well enough to go home! That belief hasn't changed substantially, although she is obviously becoming more and more comfortable, even happy, in her surroundings. This is due to the way the staff have given her the freedom to be her independent, intelligent, lovable, sociable self. Valuing the individuality of residents is, we know, a policy choice throughout the home and is one of the reasons we chose it. But it requires remarkable staff to put this into practice, day-by-day and across all departments.
Alzheimer's is a horrible disease, but Glastonbury Court seems to have found a way of combining the essential professional care sufferers need with loving kindness and a genuine interest in them as individuals. Thank you.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Glastonbury Court.
Accreditations
There are no accreditations posted yet for Glastonbury Court.
Meet the Team (1)

When I wanted a fresh challenge, I thought I’d explore working for Care UK as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.
I’m passionate about providing the highest standards of care and working with the team to maintain Glastonbury Court’s ‘Outstanding’ CQC rating. Ours is a lovely home to live and work in, and it’s a huge privilege to work here and lead the team. We are always striving for each resident to have a meaningful lifestyle and to fulfil their dreams.
In this role, it’s important to be open and honest, a good listener, and to treat everyone equally. I enjoy seeing the residents, the team and residents’ families and having a chat and helping to resolve any worries they have.
In my free time, I enjoy spending time with family and friends, cycling, travelling abroad and soaking up the sun.
Frequently Asked Questions about Glastonbury Court
What types of Care is Glastonbury Court registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Glastonbury Court have?
There are 60 Single Rooms.
What are the Facilities & Services at Glastonbury Court?
Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Glastonbury Court to the centre of Bury St Edmunds?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glastonbury Court to verify any information. View our terms and conditions. Glastonbury Court has an Enhanced Service -more info.