Glastonbury Court

Glastonbury Road, Bury St Edmunds IP33 2EX
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9.9 86 Reviews
  • Glastonbury Court, Bury St Edmunds
Rated ‘Outstanding’ by the CQC (February 2022), Glastonbury Court is a purpose-built, modern care home in Bury St Edmunds that offers exceptional care. The Suffolk-based home offers a wide range of services for older people, including permanent and respite residential, nursing and dementia care. The team is also respected for their compassionate end-of-life care.

The home has its own hair salon, coffee shop and cinema room, as well as a shop selling everyday essentials. There are also themed areas that residents can explore independently and beautiful landscaped gardens. The team works hard to ensure each day is full of fun and fulfilling experiences with a wealth of activities to get involved in, like entertainment, visits and outings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1627
  • Self-Funded Residential Dementia Care: from £1717
  • Self-Funded Nursing Care: from £1867
  • Self-Funded Nursing Dementia Care: from £1957
  • RESPITE Self-Funded Residential Care: from £1627
  • RESPITE Self-Funded Residential Dementia Care: from £1717
  • RESPITE Self-Funded Nursing Care: from £1867
  • RESPITE Self-Funded Nursing Dementia Care: from £1957

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Glastonbury Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Ana Mihai (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • On site

Glastonbury Court Reviews (86)

9.9

Glastonbury Court has a Review Score of 9.9 (9.872) out of 10, based on 22 reviews in the last 2 years.
Over all time Glastonbury Court has 86 reviews.

Overall Experience
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Reviewer Connection to Glastonbury Court
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Total of 86, showing 1-20
Review from Nick C (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In September 2024, our mum suffered a stroke, just weeks after being widowed in July. It was an incredibly difficult time for our family, and following her informal diagnosis of dementia, it became clear she could no longer live independently or care for herself. We explored several care options, many
of which seemed suitable and welcoming, but ultimately chose Glastonbury Court-and we're so glad we did.
From the very first day, Glastonbury Court felt like home. The staff are not only professional and attentive, but also genuinely warm and compassionate. The environment is calm, caring, and inclusive-qualities that have made a huge difference to both my mum and our family.
What stands out most is how consistently happy and safe my mum feels. Despite her dementia, she regularly tells me and my sister how well looked after she is, and how lucky she feels to be there. She even shares this with her grandchildren, which speaks volumes about the comfort and security she experiences daily.
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Review from R H (Son of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Glastonbury Court highly enough for the way they are looking after my dad, with his dementia and other needs. During a very tough period of time looking after my mum with her own issues, it's been an utter relief to know that dad is being cared for in such an exemplary way. Even though
I have felt guilty about not being able to visit, the staff at GC have given me the confidence to know I can leave his care in their safe hands. It's so good, my mum is probably going there for her care needs too!
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Review from G K (Husband of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When we came into the home on the first day, we were made to feel welcome from the very staff. All staff made us feel like we were part of the family and this feeling has continued throughout my wife's stay, which helped her settle in quickly, and she seems very happy a present. Well done!
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Review from A W (Granddaughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My grandmother was moved here after several years of being in a much poorer care home for end of life care. I was really impressed with the cleanliness and facilities on offer and the level of care was also superior. I only wish she could have been moved here sooner to benefit from what this care home
offers.
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Review from Nicky D (Daughter of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father and I are able to relax now that Mum is receiving excellent care at Glastonbury Court. Every single member of staff from management, admin, nurses, carers, cleaners and kitchen staff really care & they show it! My whole family & most importantly Mum, are treated with respect, professionalism,
warmth & care. Everyone knows us and greets us with a smile, every day.
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Review from K S (Brother of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The general improvement over just a few days was remarkable. The staff were kind and supportive with great encouragement.Day by day we could see the change in her mobility and more willing to join in activities.
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Review from Elaine B (Wife of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff, the atmosphere and the decor at Glastonbury Court are all lovely! I felt very relaxed about my husband being there while I had a much needed rest! Great cafe with very nice home made cakes and lots of seating areas in the pleasant garden. This was my first use of a care home for some respite
care and I was so worried about the whole thing ! But the staff really made me feel very confident and comfortable about leaving my husband in their capable hands.
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Review from Jo B (Son of Resident) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
With both of my parents in Glastonbury Court, one with Alzheimer's and the other with Dementia, it has been a tricky and difficult four years since my mother first went in.
The home has made every effort to ensure that my mother is looked after and it's plain to see that she looks at the staff with
genuine adoration.
My father's needs are less, but still enough that he can't live alone, so the home has been very accommodating in allowing him to be on the same floor as my mother so they can spend time together.
The thing that strikes me the most when visiting is that everyone knows their names, from the person hoovering around to the people delivering the food from the kitchens. There is genuine care for the residents, not just their medical and physical needs but also as individuals and the people they were before their illnesses took over.
Thank you to all of the staff for their continued care and kindness.
Reply from Caprice Geisha, Reviews Team at Glastonbury Court

Hi Jo, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from A H (Stepson of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother has been at Glastonbury since July 2024, her care has been excellent. The staff are caring, helpful and patient. I am very pleased with her care. They have many activities to keep their minds busy and alert. She has had a couple of falls and other small mishaps. The staff have taken care
of her every time. I couldn't ask for more.
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Review from B P (Sister of Resident) published on 20 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into Glastonbury Court just before Easter 2024.
To her, of course, it was a place where she could be looked after temporarily until she was well enough to go home! That belief hasn't changed substantially, although she is obviously becoming more and more comfortable, even happy, in
her surroundings. This is due to the way the staff have given her the freedom to be her independent, intelligent, lovable, sociable self. Valuing the individuality of residents is, we know, a policy choice throughout the home and is one of the reasons we chose it. But it requires remarkable staff to put this into practice, day-by-day and across all departments.
Alzheimer's is a horrible disease, but Glastonbury Court seems to have found a way of combining the essential professional care sufferers need with loving kindness and a genuine interest in them as individuals. Thank you.
Reply from Caprice Geisha, Reviews Team at Glastonbury Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Tracy K (Daughter-in-law of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law moved to Glastonbury Court after spending 6 months in their sister's care home where the staff were amazing.
Due to his dementia deteriorating, he was moved to Glastonbury Court and in the short time he was there, the staff on Royal were also amazing. He was very well looked after
and they were incredibly supportive and caring to both my father-in-law and to ourselves. We can't thank them enough for what they did for him.
Although my father-in-law did not engage that much in the activities etc, what they offer to the residents is lovely. Relatives are kept updated via emails with the weekly activities and anything else that is going on. There is an app that keeps you informed of what activities the residents take part in.
We were so glad of our decision to choose these care homes and would highly recommend them.
Reply from Caprice Geisha, Reviews Team at Glastonbury Court

Thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Ian D (Son of Resident) published on 12 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although it was a hard decision to move my dad from his home to a care home, Glastonbury has been all I and my family had hoped for and more. The property is well-maintained and clean. The staff all have time for residents and family/friends alike. The food is excellent (I've enjoyed it too!). The close
connection they have with a local surgery is important with regular visits by doctors. When my dad was at home with live-in carers I was still on edge concerned for him, but now he's at Glastonbury I can relax knowing he is well cared for and I enjoy the best times with him when I visit. I would recommend Glastonbury without hesitation.
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Review from Danni J (Granddaughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Glastonbury Court, oh my goodness, on behalf of our family, we are beyond grateful for the incredible care, love and support shown to us and my grandmother throughout her time with you. From the moment we stepped into the door, we were made to feel so welcome. The staff are all exceptionally warm, caring
and friendly and couldn’t do enough for her every single day. Even after she unfortunately passed, care home staff displayed empathy and love and we were incredibly grateful and honoured to have some staff members attend her funeral service. Words genuinely can’t ever express our sincere gratitude to you all - what an incredible group of people you all are.
Reply from Caprice Geisha, Reviews Team at Glastonbury Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from M W (Son of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Glastonbury Court after spending 7 weeks in hospital.
All of the staff involved, from the office staff to the carers, have made this difficult experience as painless as possible for us all. They have always been friendly and understanding.
Mum seems to have settled straight in
and her levels of anxiety seem to have lessened. She always seems to be busy doing some activity or the other.
So far, it has been only a positive experience.
Thank you.
Reply from Reviews Team, Reviews Team at Glastonbury Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from M D (Son of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always warmly welcomed into Glastonbury Court, the staff are helpful and courteous, the place is always immaculately clean and I always enjoy my visits.
There are always plenty of activities and I am pleased with the choice I have made.
I find it interesting that another care home is spending
16 million pounds to upgrade their facilities so that it mirrors Glastonbury Court.
Reply from Reviews Team, Reviews Team at Glastonbury Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Jane F (Daughter of Resident) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a fall, Mum was not able to return to independent living, so we sought respite care from Glastonbury Court Care Home. The only room available was on the upper floor on Angel Suite, where a lot of the residents have dementia. All the staff were kind, caring and very supportive to our mum. My mum
understandably wanted to return to living independently in her own home, so we organised a live-in carer. After 2 weeks it was clear that Mum would be happier and safer back in the care home, where 24-hour care is in place. Mum now lives downstairs on Abbey Suite in a modern, clean room and the staff are very friendly, caring and patient, and try to include her in the varied daily activities, which she enjoys. Relatives are always kept updated with emails of the weekly activities and we can also see the activities that Mum has taken part in on our mobile phone app and relatives can join their loved ones on trips out. I fully recommend Glastonbury Court Care Home as a 1st choice for outstanding care.
Reply from Bonnie Hall, Reviews Team at Glastonbury Court

Hello Jane, thank you so much for leaving us a review. I am so pleased to see how well Mum has settled in and it is such a joy to see her taking part in the activities, her smile lights up the room!

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Review from Marjorie H (Wife of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having cared for my husband for the duration of his Alzheimer's condition, I was understandably anxious and upset when it became obvious, following a period of hospitalisation that he needed extensive and professional care. His transition at this difficult time has been handled with great care, empathy,
understanding of my needs and professionalism. All members of staff are helpful, kind and doing their utmost to help.
Reply from Bonnie Hall, Reviews Team at Glastonbury Court

Thank you so much for taking the time to leave us a review about your experience with us.
At Glastonbury Court Care Home - Care UK we set a high standard for ourselves and really value feedback, so we are so pleased to hear that your experience with us has been positive, thank you again.

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Review from David C (Son of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We came into contact with Glastonbury Court at first when Mum was sent there by the hospital for respite after a fall.
Shortly after returning home, Mum was struggling to cope and it became clear she needed help. We immediately looked again at Glastonbury Court because of the good experience we'd
already had and recommendations we'd heard from other people.
Dealing with Glastonbury Court was a good experience for me, as all the staff were very helpful and understanding.
Mum felt safe and very well cared for by all of the caring staff. She had a lovely modern and clean room and had a chance to take part in many activities, which the staff encouraged her to do as much as possible. She made friends of the carers, even if she didn't always remember their names.
I want to thank Glastonbury Court for all they did for my mum in her last months of life - Making her as safe and comfortable as possible. I wouldn't hesitate to recommend to anyone in a similar position.
Reply from Bonnie Hall, Reviews Team at Glastonbury Court

Thank you very much for taking the time to leave us a review about your experience.
At Glastonbury Court Care Home - Care UK we set a high standard for ourselves, so to receive this feedback is invaluable to us and to other families who are looking for care for their loved ones.

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Review from Serena Q (Wife of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have put excellent on all counts but I have to because Glastonbury Court is doing a remarkable job in caring for my husband. Smiles and kind words from staff never fail. My husband settled in quickly and is doing really well. It is a pleasure to visit. It also feels like visiting a large family.
Reply from Bonnie Hall, Reviews Team at Glastonbury Court

Hello such kind words, thank you so much for taking the time to leave us feedback about your experience. At Glastonbury Court Care Home - Care UK we strive for the best and we are very pleased to hear that your experience with us has been a positive one.

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Review from Lionel S (Husband of Resident) published on 15 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Glastonbury Court.
The staff are very attentive and any requests I have are dealt with quickly and professionally.
I get on well with all the staff members and they are with me.
I have no complaints at all.
Reply from Bonnie Hall, Reviews Team at Glastonbury Court

Hello, thank you so much for taking the time to leave us feedback about your experience.
We are so pleased to hear that your experience with us has been positive, thank you.

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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Glastonbury Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Glastonbury Court is calculated as follows: ( (225 Excellents x 5) + (33 Goods x 4) ) ÷ 258 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glastonbury Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2020

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Ana

Ana Mihai

Job Title: Home Manager Joined: 2022

When I wanted a fresh challenge, I thought I’d explore working for Care UK as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.


I’m passionate about providing the highest standards of care and working with the team to maintain Glastonbury Court’s ‘Outstanding’ CQC rating. Ours is a lovely home to live and work in and it’s a huge privilege to work here and be leading the team. We are always striving for each resident to have a meaningful lifestyle and to fulfil their dreams.


In this role, it’s important to be open and honest, a good listener and treats everyone equally. I enjoy seeing the residents, the team and residents’ families and having a chat and helping to resolve any worries they have.


In my free time, I enjoy spending time with family and friends, cycling, travelling abroad and soaking up the sun.

Frequently Asked Questions about Glastonbury Court

What types of Care is Glastonbury Court registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glastonbury Court have?

There are 60 Single Rooms.

What are the Facilities & Services at Glastonbury Court?

Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glastonbury Court to the centre of Bury St Edmunds?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glastonbury Court to verify any information. View our terms and conditions. Glastonbury Court has an Enhanced Service - more info.