Glastonbury Court

We would like to express our most sincere and heartfelt appreciation to everyone at Glastonbury Court, especially the staff on Abbey Suite for their devotion and brilliant care afforded to my father over the last year. It has meant so much to us knowing you were all there for him and looking after him so very well. Then during these most difficult times that we found ourselves in, it was such a comfort to us and we really do appreciate everyone’s exceptional hard work, patience and compassion. Always finding the time to keep us informed of all that was happening with him. First impressions really do count and from the day we first came to look around Glastonbury Court to Dad’s last we could not have asked for a more dedicated and caring environment for him. It is clearly a happy place for the residents and a very reassuring one for their relatives - so thank you all so much.

Glastonbury Court’s team helped me to make sure that Dad’s room had all of his home comforts and favourite things in place ready for his move, and really made it home for him. The staff are delightful, very caring and genuinely fond of and interested in the residents. My Dad has a good social life at Glastonbury Court, even during lockdown, with lots of activities going on. I’ve been so glad to be able to have lots of zoom calls and window visits with Dad; the team have really done their best in very difficult circumstances, and always with a smile.

Glastonbury Court is a very well laid out building, with a good array of facilities. I can only comment on Abbey Suite but the shop, the bar, the coffee lounge and kitchen, with coffee and cakes always available and the large extensive safe grounds all work well and are available to residents. The residents are at the forefront of activities from individual crafts to general entertainment. All the staff I have had contact with are kind, caring and considerate and are all very hard working.

Satisfied overall, the staff look after my sister well and she does enjoy the food. She always looks happy and well kept, they just felt a bit slow to make provision for visits during Covid lockdowns, other care homes responded more quickly.

My wife has been in care at Glastonbury Court since 2nd Feb 2017, and throughout that time I have to say she has been extremely well cared for. This is particularly true of the past twelve months when, like everywhere else, the staff have had to adapt to incredible difficulties due to the Covid pandemic. Sadly, of course, I have only been able to see my wife on a handful of occasions during this period and initially it hurt to see that her hair was not as she would normally wear it but I did understand that this was because the hairdressers could not attend the home. When eventually did and she had her hair done she looked as lovely as ever. It didn't go unnoticed that the staff had attempted to keep her hair tidy and for that I am very grateful. Overall, even since she tested positive, I can only marvel at the patience and diligence of all the staff, their friendly attitude and kindness under what must be extremely difficult and sometimes very traumatic times.

Mum has been with you for some time now, and despite the terrible difficulties of the past year she remains happy and settled; which is such a relief for me. Everyone goes above and beyond their job titles to ensure she is well cared for, enjoys her food and is stimulated by her surroundings and activities. We couldn’t have wished for better or more dedicated care.

My wife has very complex issues regarding her advanced dementia. Whilst a number of care homes assessed her, and one accepted her initially on a trial basis, they all rejected. Working with the NHS and hospital looking after her to gain a full understanding of her problems, Glastonbury offered her a trial place. From the very outset, we were extremely pleased with the tranquil and very attentive nature of the home and staff. Over the 8-months that my wife has been there, it has proven to be very calm and friendly. The monitoring systems seem to work well, as does the response from staff when alerted. They continually monitor my wife's health and well-being, and are always able to discuss what she has eaten and had to drink, sugars involved in drinks etc., without needing to refer to the detailed notes they keep. Through the COVID 19 pandemic, they have applied stringent conditions which have kept her safe. I have been very impressed with Glastonbury and would hate to have to move my wife.

Thank you, it was much appreciated.

I’m very pleased with the care my father receives at Glastonbury Court, this is the best place he could have been placed in to meet his needs for both dementia and nursing care. He has improved physically since he moved into the home just over two years ago following a long period of time in hospital. The staff are caring and considerate, the home aims to achieve consistency of staff without falling on the need to use too many agency staff members. It’s reassuring to know that my father has the appropriate care which he requires and gives me peace of mind. The management have an open door and I feel that I am able to discuss any concerns which I may have with them. The nursing team are excellent and know my father very well and inform me if they have any concerns regarding his health.

My Grandfather was at Glastonbury court for just under 2 years, the care he received was outstanding! We always felt reassured he was safe and cares for. His individual needs were always met. The staff were so friendly, kind and caring, not just to my grandfather but to all of his family visiting as well! He was offered 3 hot meals a day and had plenty of snacks in between, the staff always made sure he was hydrated. They catered to his individual needs at all times! If he needed to stay in bed, they would set up safety mats and check on him regularly. As a family, we were always kept up to date with any trips/falls he had, if his condition had changed, and what the doctors said when they came. Glastonbury court was so welcoming to us, and my grandfather, he was always treated with respect. The staff were so patient with him! Glastonbury court offers so many activities suitable for all abilities, from trips out, to gardening and singers coming in to perform!

Highly efficient professional and caring. Food and accommodation first class. I have no hesitation in recommending.

A little extra attention to the spiritual needs of some residents would be helpful but I realise the residents have to often rely on outside resources.

On the whole, a great, caring home.

Polite staff

I can rest assured that my mother is being well looked after. The care staff are very good at ensuring the well-being of their residents, sometimes in quite challenging circumstances. Their genuine care and warmth are evident. There is always a really nice vibe when one goes to Glastonbury Court.

My mother is in Glastonbury Court. It is a very good care home. The caring staff that look after her are excellent. The food is very good.

The home is very clean, the food is great and the atmosphere is calm and peaceful.

My son receives very good care and consideration from all concerned. As a family, we cannot speak highly enough of all the current carers and other staff associated with his wellbeing. The 'one to one' chats would be much appreciated and this is not possible with his fellow residents. Thank you for caring.

I would recommend this care home to anyone thinking of a relation staying.

I would thoroughly recommend this care home to anyone looking to place a loved one in a care home.