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Glastonbury Court

Glastonbury Road, Bury St Edmunds, Suffolk IP33 2EX
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My father and I are able to relax now that Mum is receiving excellent care at Glastonbury CourtNicky D(Daughter of Resident/Service User)
Glastonbury Court, Bury St Edmunds
Glastonbury Court, Bury St Edmunds
Glastonbury Court, Bury St Edmunds

Rated ‘Outstanding’ by the CQC (February 2022), Glastonbury Court is a recently refurbished, purpose-built care home in Bury St Edmunds, offering modern comfort and exceptional care. The Suffolk-based home offers a wide range of services for older people, including permanent and respite residential, nursing and dementia care. The team is also respected for their compassionate end-of-life care.

The newly upgraded home features stylish facilities designed for comfort and enjoyment, including its...  

Care Provided by Glastonbury Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,733From £1,949
Residential Dementia CareFrom £1,828From £2,056
Nursing CareFrom £1,998From £2,247
Nursing Dementia CareFrom £2,093From £2,354
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Glastonbury Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ana Mihai (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • On site

Glastonbury Court Reviews (96)

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9.8

Glastonbury Court has a Review Score of 9.8 (9.836) out of 10, based on 19 reviews in the last 2 years. Over all time Glastonbury Court has 96 reviews.

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Review from Mary C (Wife of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

We have been so happy with the care here at Glastonbury Court, the day staff are wonderful, so kind and caring, and go above and beyond for all of the residents. They are very respectful of residents and their families and are always willing to listen. Nothing is ever too much trouble. Knowing that my husband is so well cared for has meant that we can enjoy so much happy quality time together in a peaceful and supportive environment, I couldn't recommend Glastonbury Court enough.

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Review from A R (Daughter of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

Lovely place, the staff are amazing, Dad looks a much better colour, is eating well and his hygiene is 100% better now. The staff are so good with not only my Dad but all the family and friends that visit him. They provide 100% peace of mind for us all and 100% amazing care.

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Review from Hannah B (Daughter of Resident) published on 4 October 2022 Submitted via Website
Overall Experience
My parents were both delighted to be given such a good introductory tour of Glastonbury Court and even more delighted to be told that accommodation was actually available for a respite fortnight just when my mother needed it. The staff made everything so simple - from initial payment procedures and actual admission to final packing up and departure.

My mother benefitted enormously from spending two weeks in your care. I know that she found your staff unanimously cheerful and of course helpful. Medications were all delivered on time and no request, from moving the angles of her pillows to helping her navigate her wheelchair in and out of the lift, was considered too much trouble. Visits to your garden were a special treat and no wonder it won this year's Bury in Bloom Award for Care Home Gardens - such originality and humour! As a family we can't thank you enough for looking after my mother so well. The only trouble is that she misses your excellent food.

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Review from Ian S (Son of Resident) published on 31 August 2022 Submitted via Website
Overall Experience

My parents stayed at several homes in the Bury St Edmunds area for respite periods over 2 years, however Glastonbury Court stood head and shoulders above the others. I therefore can't begin to explain my joy when it was confirmed that they both had permanent care places at Glastonbury Court. The love and care they have subsequently received by the team is so reassuring along with the warmth given to myself and my family whenever visiting, which we frequently do. Over recent months I have been able to join my father on organised trips to Felixstowe and Lackford Lakes, the type of quality time and excursion I never thought I would be able to experience again during his lifetime. It is only sad that my mother is past having these particular experiences. I could mention so many staff that go above and beyond from carers, activity leaders and office staff but I would be afraid of missing someone out, so a massive heartfelt thanks to you all. You truly are a remarkable team.

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Review from Sabina S (Daughter of Resident) published on 24 August 2022 Submitted via Website
Overall Experience

My Dad went to Glastonbury Court for a two week respite break. He was certainly well looked after, and he very much enjoyed the food! The staff were all wonderful, always giving time to answer questions. I don't think he made full use of the facilities, as two weeks is a very short time to settle in! I would recommend Glastonbury Court. It's very inviting, with many different places to sit and chat, as well as the beautiful gardens. He will be returning!

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Review from Christopher C (Son of Resident) published on 20 July 2022 Submitted via Website
Overall Experience
Following a serious head injury and hospitalisation Dad went into the Angel Unit with assumed dementia. After a fortnight he was moved to 'end of life' and remained as such for about a month until he died aged 90.
Initially, he was very unsettled and challenging, but they worked really hard with him and the GP to settle him and make his life as comfortable as possible, especially at the outset. It was clear they really cared above and beyond the call of duty.
It was noticeable how all the staff on the unit made a point of speaking and smiling to/at us every time we visited. The carers/nurses explained what was happening and nothing was too much trouble.

All the staff we came across were remarkable for their care and skill. They certainly made a traumatic situation for the family much easier to bear. We will always be incredibly grateful.

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Review from Ann R (Daughter of Resident) published on 21 June 2022 Submitted via Website
Overall Experience

Our very frail elderly parents came to Glastonbury Court initially for a respite stay. Having settled in super well and been made to feel so very welcome, we jointly agreed that they should stay rather than return home, where ‘a nasty accident was waiting to happen!’ What has marked Glastonbury Court out is the loving care they receive from the excellent and thoughtful carers. They’ve even had a romantic lunch arranged for their 73rd Wedding Anniversary, as well as lots of other little thoughtful touches! Meanwhile, the management and administrative staff have done everything they can to enable the placement for both parents, with the challenge of different funding streams, they consistently go the extra mile to make what needs to happen, happen. Mum and Dad are settled and we are content in the knowledge that they are safe and cared for. Thank you all!

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Review from Kim K (Daughter of Resident) published on 3 May 2022 Submitted via Website
Overall Experience
After taking the difficult decision to move our mother into residential care, my sister and I started the trawl to find a new home for her. What a task, made all the more difficult because we were unable to visit our shortlist of properties due to a mix of Covid regulations and both of us needing to shield. I believe we were incredibly fortunate to find the lovely Customer Relations team at Care UK in Suffolk. With their care and guidance, we moved our mother into Glastonbury Court in February.
The lovely caregivers worked really hard to ensure she settled in, she has nothing but praise for them and our mum is receiving exemplary care.

There's an amazing range of activities on offer and Mum has really benefitted from being encouraged to take part. She can be very cheeky and it is a joy to see her interacting with the caregivers who seem to magic up time to spend with her. It's a lovely, safe and caring environment and we are grateful to have Mum settled in such a special place.

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Review from Sallie P (Daughter of Resident) published on 1 May 2022 Submitted via Website
Overall Experience

The reception staff are very welcoming. My Mum has been well cared for and has settled in, she seems a lot less anxious which is such a comfort. The care staff I’ve spoken to are very polite and knowledgeable, and all questions asked have been answered. The room is nicely presented. I would recommend Glastonbury Court. Thank you for taking care of my Mum.

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Review from Mary H (Daughter of Resident) published on 4 April 2022 Submitted via Website
Overall Experience
I am very happy with the care/support my mother has received since arriving on the 14th of February this year. The senior carers have always been very helpful, all the other carers are friendly and helpful too. My mother did have to be moved to a quieter wing but I was kept informed the whole time and reassured. She has now settled well. I will always get a call if there is an issue.
Getting the advice from the admin assistant was invaluable really helpful and supportive.
The ladies at reception are always friendly.
I am so happy I chose Glastonbury I know she is getting great care.

She was given a do for her birthday just after arriving which she remembered as being fun, another reason the care and attention is so good. I would recommend Glastonbury Court.

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Review from Nick G (Son of Resident) published on 22 March 2022 Submitted via Website
Overall Experience
My mum had a fall on New Years Eve 2021 and broke her hip. Mum’s caring needs afterwards were more than her residential home could cater for and we needed to find alternative care.

The Customer Relations Manager at Glastonbury Court helped sort Mum’s care out so well - stress-free and Mum is being so well looked after.

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Review from John T (Husband of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

I consider that the home provided the best available care for my late wife. They were considerate and loving to her and me. I realise that, due to the pandemic, extra effort was made because things were that much more difficult with all the testing and isolation that were necessary to comply with the rules.

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Review from John C (Son of Resident) published on 7 March 2022 Submitted via Website
Overall Experience
My mother's physical immobility commenced in March 2021 and after an initial time in another care home, her desire was to move to where her personal needs, uppermost being en-suite facilities, would be available. Initial exchanges with the administration member of staff were handled in detail including my walk around the building during difficult Covid restrictions.

The request was met and the staff waited on the doorstep on the day of arrival and her ground floor room, with en-suite, was a welcoming site in her new circumstances. She has been a resident now for 5 months. She has got to know her carers very well who have been friendly, as they have exchanged stories of their lives and the carers have constantly provided the care and needs that her situation demands. Her room is very well set out, the TV is in an ideal spot, furnishing is limited given the overall space but manageable. Covid has restricted all care home actions but well done to administrators and carers.

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Review from D G (Son of Resident) published on 19 January 2022 Submitted via Website
Overall Experience
My mother spent two weeks respite on the Nursing Suite and was well looked after by the staff, who also managed to get rid of the swelling in her ankles, which she had, had for months before. The staff are very caring and attentive, and there is a lot of them per resident, which does make a difference. For instance, there was somebody with my mother when she was about to fall down, and caught her, which would not have happened in a place with very few staff on duty.

Having been to many care homes, I would say this one wins on the number and quality of the staff. The rooms are plain and basic, but if you are in bad shape, this is the place for you as you will be well cared for, and they can cope with anything on the Nursing suite. They did manage to lose some of my mother's clothing temporarily but offered to pay for a replacement. I would certainly use it again for respite; it's a great resource.

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Review from Wayne M (Son-in-law of Resident) published on 20 August 2021 Submitted via Website
Overall Experience

I arranged a fortnight's respite for my father-in-law recently. The process was easy enough, and the staff were extremely helpful with arranging this. They explained the process very well. I knew my father-in-law would be in good hands, and I knew I could call anytime if I had any concerns. Very pleased with his care for that fortnight, and would not hesitate in using the services at Glastonbury Court again.

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Review from David R (Son of Resident) published on 10 August 2021 Submitted via Website
Overall Experience

We have moved my father to Glastonbury Court from his previous very good care home as they weren't able to offer nursing care. The decision was made easy by the fact that we have yet to hear anyone say anything other than Glastonbury Court is extremely good and working in the same town I have come across a lot of people with knowledge of the place. The transfer process was smooth, efficient, and comprehensive even during covid times, with online meetings and tours with all bases covered, every question answered. Dad has settled in very well even under the awkward conditions that prevail. Communications have been very good, both routine and non-routine keeping us up to date with dad's situation.

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Review from Glynis B (Relative of Resident) published on 30 June 2021 Submitted via Website
Overall Experience

Our elderly relative had been receiving care 3 times a day in her own home. She was adamant that she would never leave that environment. Because she has dementia we were beginning to feel that she was unsafe when the carers weren't with her and particularly at night. After several occasions when she called an ambulance unnecessarily we decided to trial a short stay at a residential care home. We had experience of Glastonbury Court and felt that the care there would suit our relative. How amazed we were when the person who had insisted that she would never leave home settled in remarkably quickly. She loves her room and the company. She loves the food and the feeling that she is in a hotel and being looked after. From our perspective, although visiting has been difficult we know her friends and relatives are able to phone her regularly and the staff are always on hand to update us if any problems arise. All in all, it has been a very satisfactory transition and our minds are at rest.

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Review from Janice R (Daughter of Resident) published on 22 June 2021 Submitted via Website
Overall Experience

I felt reassured taking Dad to Glastonbury Court. He had previously attended a care home for both Day Care and respite before and I've always been satisfied. I was very nervous and felt guilty for leaving him for a month.

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Review from Janet (Daughter of Resident) published on 25 February 2021 Submitted via Website
Overall Experience

We would like to express our most sincere and heartfelt appreciation to everyone at Glastonbury Court, especially the staff on Abbey Suite for their devotion and brilliant care afforded to my father over the last year. It has meant so much to us knowing you were all there for him and looking after him so very well. Then during these most difficult times that we found ourselves in, it was such a comfort to us and we really do appreciate everyone’s exceptional hard work, patience and compassion. Always finding the time to keep us informed of all that was happening with him. First impressions really do count and from the day we first came to look around Glastonbury Court to Dad’s last we could not have asked for a more dedicated and caring environment for him. It is clearly a happy place for the residents and a very reassuring one for their relatives - so thank you all so much.

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Review from J G (Daughter of Resident) published on 23 February 2021 Submitted via Website
Overall Experience

Glastonbury Court’s team helped me to make sure that Dad’s room had all of his home comforts and favourite things in place ready for his move, and really made it home for him. The staff are delightful, very caring and genuinely fond of and interested in the residents. My Dad has a good social life at Glastonbury Court, even during lockdown, with lots of activities going on. I’ve been so glad to be able to have lots of zoom calls and window visits with Dad; the team have really done their best in very difficult circumstances, and always with a smile.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 January 2020
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Glastonbury Court.

Awards / Recognitions (118)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Glastonbury Court.

Meet the Team (1)

Ana Mihai
Ana MihaiJob Title:Home ManagerJoined: 2022

When I wanted a fresh challenge, I thought I’d explore working for Care UK as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.

I’m passionate about providing the highest standards of care and working with the team to maintain Glastonbury Court’s ‘Outstanding’ CQC rating. Ours is a lovely home to live and work in, and it’s a huge privilege to work here and lead the team. We are always striving for each resident to have a meaningful lifestyle and to fulfil their dreams.

In this role, it’s important to be open and honest, a good listener, and to treat everyone equally. I enjoy seeing the residents, the team and residents’ families and having a chat and helping to resolve any worries they have.

In my free time, I enjoy spending time with family and friends, cycling, travelling abroad and soaking up the sun.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glastonbury Court to verify any information. View our terms and conditions. Glastonbury Court has an Enhanced Service -more info.