Glastonbury Court

Glastonbury Court - completely understand why this home is rated as outstanding! Well done to all the staff who make this home a wonderful place to live. I have no hesitation in recommending this care home.

We were all worried about putting my dad into a care home, but the transition went more smoothly than anyone expected and he now objects if anyone suggests taking him out for lunch! He takes part in the activities and has found a few like-minded friends that he can chat too. I think it is safe to say that he is very happy at Glastonbury Court Care Home.

We have been so happy with the care here at Glastonbury Court, the day staff are wonderful, so kind and caring, and go above and beyond for all of the residents. They are very respectful of residents and their families and are always willing to listen. Nothing is ever too much trouble. Knowing that my husband is so well cared for has meant that we can enjoy so much happy quality time together in a peaceful and supportive environment, I couldn't recommend Glastonbury Court enough.

Lovely place, the staff are amazing, Dad looks a much better colour, is eating well and his hygiene is 100% better now. The staff are so good with not only my Dad but all the family and friends that visit him. They provide 100% peace of mind for us all and 100% amazing care.

My mother benefitted enormously from spending two weeks in your care. I know that she found your staff unanimously cheerful and of course helpful. Medications were all delivered on time and no request, from moving the angles of her pillows to helping her navigate her wheelchair in and out of the lift, was considered too much trouble. Visits to your garden were a special treat and no wonder it won this year's Bury in Bloom Award for Care Home Gardens - such originality and humour! As a family we can't thank you enough for looking after my mother so well. The only trouble is that she misses your excellent food.

My parents stayed at several homes in the Bury St Edmunds area for respite periods over 2 years, however Glastonbury Court stood head and shoulders above the others. I therefore can't begin to explain my joy when it was confirmed that they both had permanent care places at Glastonbury Court. The love and care they have subsequently received by the team is so reassuring along with the warmth given to myself and my family whenever visiting, which we frequently do. Over recent months I have been able to join my father on organised trips to Felixstowe and Lackford Lakes, the type of quality time and excursion I never thought I would be able to experience again during his lifetime. It is only sad that my mother is past having these particular experiences. I could mention so many staff that go above and beyond from carers, activity leaders and office staff but I would be afraid of missing someone out, so a massive heartfelt thanks to you all. You truly are a remarkable team.

My Dad went to Glastonbury Court for a two week respite break. He was certainly well looked after, and he very much enjoyed the food! The staff were all wonderful, always giving time to answer questions. I don't think he made full use of the facilities, as two weeks is a very short time to settle in! I would recommend Glastonbury Court. It's very inviting, with many different places to sit and chat, as well as the beautiful gardens. He will be returning!

All the staff we came across were remarkable for their care and skill. They certainly made a traumatic situation for the family much easier to bear. We will always be incredibly grateful.

Our very frail elderly parents came to Glastonbury Court initially for a respite stay. Having settled in super well and been made to feel so very welcome, we jointly agreed that they should stay rather than return home, where ‘a nasty accident was waiting to happen!’ What has marked Glastonbury Court out is the loving care they receive from the excellent and thoughtful carers. They’ve even had a romantic lunch arranged for their 73rd Wedding Anniversary, as well as lots of other little thoughtful touches! Meanwhile, the management and administrative staff have done everything they can to enable the placement for both parents, with the challenge of different funding streams, they consistently go the extra mile to make what needs to happen, happen. Mum and Dad are settled and we are content in the knowledge that they are safe and cared for. Thank you all!

There's an amazing range of activities on offer and Mum has really benefitted from being encouraged to take part. She can be very cheeky and it is a joy to see her interacting with the caregivers who seem to magic up time to spend with her. It's a lovely, safe and caring environment and we are grateful to have Mum settled in such a special place.

The reception staff are very welcoming. My Mum has been well cared for and has settled in, she seems a lot less anxious which is such a comfort. The care staff I’ve spoken to are very polite and knowledgeable, and all questions asked have been answered. The room is nicely presented. I would recommend Glastonbury Court. Thank you for taking care of my Mum.

She was given a do for her birthday just after arriving which she remembered as being fun, another reason the care and attention is so good. I would recommend Glastonbury Court.

The Customer Relations Manager at Glastonbury Court helped sort Mum’s care out so well - stress-free and Mum is being so well looked after.

I consider that the home provided the best available care for my late wife. They were considerate and loving to her and me. I realise that, due to the pandemic, extra effort was made because things were that much more difficult with all the testing and isolation that were necessary to comply with the rules.

The request was met and the staff waited on the doorstep on the day of arrival and her ground floor room, with en-suite, was a welcoming site in her new circumstances. She has been a resident now for 5 months. She has got to know her carers very well who have been friendly, as they have exchanged stories of their lives and the carers have constantly provided the care and needs that her situation demands. Her room is very well set out, the TV is in an ideal spot, furnishing is limited given the overall space but manageable. Covid has restricted all care home actions but well done to administrators and carers.

Having been to many care homes, I would say this one wins on the number and quality of the staff. The rooms are plain and basic, but if you are in bad shape, this is the place for you as you will be well cared for, and they can cope with anything on the Nursing suite. They did manage to lose some of my mother's clothing temporarily but offered to pay for a replacement. I would certainly use it again for respite; it's a great resource.

I arranged a fortnight's respite for my father-in-law recently. The process was easy enough, and the staff were extremely helpful with arranging this. They explained the process very well. I knew my father-in-law would be in good hands, and I knew I could call anytime if I had any concerns. Very pleased with his care for that fortnight, and would not hesitate in using the services at Glastonbury Court again.

We have moved my father to Glastonbury Court from his previous very good care home as they weren't able to offer nursing care. The decision was made easy by the fact that we have yet to hear anyone say anything other than Glastonbury Court is extremely good and working in the same town I have come across a lot of people with knowledge of the place. The transfer process was smooth, efficient, and comprehensive even during covid times, with online meetings and tours with all bases covered, every question answered. Dad has settled in very well even under the awkward conditions that prevail. Communications have been very good, both routine and non-routine keeping us up to date with dad's situation.

Our elderly relative had been receiving care 3 times a day in her own home. She was adamant that she would never leave that environment. Because she has dementia we were beginning to feel that she was unsafe when the carers weren't with her and particularly at night. After several occasions when she called an ambulance unnecessarily we decided to trial a short stay at a residential care home. We had experience of Glastonbury Court and felt that the care there would suit our relative. How amazed we were when the person who had insisted that she would never leave home settled in remarkably quickly. She loves her room and the company. She loves the food and the feeling that she is in a hotel and being looked after. From our perspective, although visiting has been difficult we know her friends and relatives are able to phone her regularly and the staff are always on hand to update us if any problems arise. All in all, it has been a very satisfactory transition and our minds are at rest.

I felt reassured taking Dad to Glastonbury Court. He had previously attended a care home for both Day Care and respite before and I've always been satisfied. I was very nervous and felt guilty for leaving him for a month.