
My father and I are able to relax now that Mum is receiving excellent care at Glastonbury CourtNicky D(Daughter of Resident/Service User)



My father and I are able to relax now that Mum is receiving excellent care at Glastonbury CourtNicky D(Daughter of Resident/Service User)



Rated ‘Outstanding’ by the CQC (February 2022), Glastonbury Court is a recently refurbished, purpose-built care home in Bury St Edmunds, offering modern comfort and exceptional care. The Suffolk-based home offers a wide range of services for older people, including permanent and respite residential, nursing and dementia care. The team is also respected for their compassionate end-of-life care.
The newly upgraded home features stylish facilities designed for comfort and enjoyment, including its...
Care Provided by Glastonbury Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Glastonbury Court for full pricing details and T&Cs.
Contact Glastonbury Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Ana Mihai (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- On site
Glastonbury Court Reviews (96)
Glastonbury Court has a Review Score of 9.8 (9.836) out of 10, based on 19 reviews in the last 2 years.
Over all time Glastonbury Court has 96 reviews.
The staff of Glastonbury Court have continued to really 'care for' my Brother-in-law who is in the Royal Suite. What a lovely group of people. Quite a tricky job and highly demanding. They give their best always and keep giving. The little things do matter and kindness and caring are so important.
My Dad was made welcome and settled in very well by staff since he became a resident in March 2017. Staff are always friendly towards residents and visitors. My Dad likes to joke and staff have a joke with him. His room is always very clean and he enjoys the meals very much. He enjoys music activit5ies a lot and these are often on upstairs and downstairs. Overall we could not wish for my Dad to be in in a better place apart from his own home!
Although we did not know it my husband was very close to death when he came to Glastonbury Court and indeed he died two months later, from beginning to end he was treated with great kindness. His dignity was always guarded, and we were always made to feel welcome. His nursing care was excellent, and our business needs were met with much patience and understanding. That part was very important as absorbing a great deal of information at a time of enormous stress is not easy. I have no hesitation in recommending this Care home.
Following on from a fall and second fractured hip, I needed some breathing space to get my mother back to some semblance of her former self and to regain her former confidence. To this end, I organised a period of respite care at Glastonbury Court, Bury St Edmunds.
The transition from NHS care to care in Glastonbury Court was seamless. My mother was made to feel immediately welcome and at home by both staff and residents. Her room was always clean and was light and airy. Meals were well balanced and very appetising. The team at Glastonbury Court, from management, carers to cooks, (sorry chefs) were fantastic. I have no hesitation in recommending this care home.
My stepmother was deteriorating at home with dementia and had a fall, was hospitalised and then needed residential care. From the first contact with Glastonbury Court, we were very impressed with the staff and facilities. The home offered all the care and thoughtfulness we were looking for and more that we hadn't even considered. It was always welcoming well staff with knowledgeable and attentive nursing care. Our stepmother chose not to eat properly and so deteriorated quickly but she could not have been looked after in a more caring way.
My mother was at Glastonbury Court for 14 months before she passed away. I was very happy with the care and support she received, particularly in the last few weeks before her death. The carers were very helpful and caring and made sure she was treated well and gave her as much dignity as possible. I never saw her distressed or worried. Any problem the care home felt she had, were always discussed with me and/or my father. The only downside with the care home was that I often felt there were not enough carers on duty to deal with everyone's needs and occasionally younger less experienced carers were left in charge.
Thank you very much for your feedback. We’re grateful for your comments and positive scores around the facilities, activities and safety of the home, as well as your comments regarding the level of care your mother received at Glastonbury Court. We are pleased that you found the carers helpful and...
My mum was transferred from a residential home in Rutland four months before she passed away. The family had not been happy with her care for some time and managed to have her transferred to be nearer to my other siblings. She settled in immediately, had been in the home in Rutland for 4 years with Alzheimer's. The staff at Glastonbury were excellent, she always looked clean, well fed and content.
We were all pleased with the excellent care my father received at Glastonbury Court a brand new home in Bury St Edmonds. The building was well designed and had excellent facilities. More importantly, the care provided by all the staff was superb. They all treated my elderly father with great care, compassion and friendliness. Their concern for his well-being was impressive and obviously genuine. He could not have spent his final days in better hands. Thank you very much!
The daycare manager took the trouble to find out what my husband's interests were and they were prepared on his first day with relevant activities. She always greets my husband with a warm smile and appears to enjoy her work which then reflects on his enjoyment of his visits. Other staff I have met are equally warm and welcoming.
My husband has been here since the 8th of August 2016. Very pleased with the care home. He seems to be much more relaxed, as a family we are glad this move has happene, to be back in Bury where he lived. I am only 5 minutes from the care home, whereas before we had to travel 25 miles to the other care home.
My husband has been to Glastonbury Court three times for respite. He is very happy there and although he would rather be at home of course he is very happy to go there. The staff are lovely, they are patient, thoughtful and kind. He has no speech which makes life difficult until one is used to him. Management at the home are excellent and they go the extra mile to make staying there as much a 'home from home' as it is possible.
Since my aunt has been here she has been much better in herself. The help she has received has helped her tremendously, like playing the piano which there was no room in her flat. Me and my family feel she has a better quality of life. All the staff are kind and helpful. I am so pleased we chose this place, best care home I have seen.
Mother in law was taken in for respite care as an emergency admission for which I was very grateful. I cannot fault the home in any respect and was really pleased with the service given. I would not hesitate to recommend this care home to friends and family.
As a family we chose Glastonbury court as my Great Nan (my aunts mother) was a resident in her final years. I have been very impressed not only with the new build but the amazing staff. I love the way all the staff interact with the residents and clearly all enjoy their work. I'm very pleased that in a very short space of time my aunt regards Glastonbury Court as her home. Thank You to all the staff for your help and support.
My mother has transferred to Glastonbury Court from another care home in this town. She has improved a great deal in just one month as she is now being brought to the lounge in the home and encouraged to interact with staff and other residents. The home is exceptionally clean and facilities are absolutely what my mum needs as she now has fairly advanced dementia. Every consideration is given to my mum and also to my dad who visits regularly. It is a perfect home from home.
Glastonbury Court has recently re-opened in a new, fresh modern building built with the needs of the residents in mind. With large, spacious communal areas for dining. Activities and daily living. It provides excellent care with dedicated staff from the top downwards. Nothing is too much trouble for any of the team. Most importantly to me my mum is treated as her own person despite having sever Alzheimer's Disease and unable to live an independent life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 January 2020Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Glastonbury Court.
Accreditations
There are no accreditations posted yet for Glastonbury Court.
Meet the Team (1)

When I wanted a fresh challenge, I thought I’d explore working for Care UK as I’d heard only positive things about its care ethos and support for its teams. I’m very pleased I did.
I’m passionate about providing the highest standards of care and working with the team to maintain Glastonbury Court’s ‘Outstanding’ CQC rating. Ours is a lovely home to live and work in, and it’s a huge privilege to work here and lead the team. We are always striving for each resident to have a meaningful lifestyle and to fulfil their dreams.
In this role, it’s important to be open and honest, a good listener, and to treat everyone equally. I enjoy seeing the residents, the team and residents’ families and having a chat and helping to resolve any worries they have.
In my free time, I enjoy spending time with family and friends, cycling, travelling abroad and soaking up the sun.
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