I cannot praise The Hazelwell Care Home highly enough. Everything about it is truly exceptional
Julie G (Daughter of Resident)
The Hazelwell Care Home is beautiful, like a 5-star hotel, extremely clean and welcoming
Karen M (Niece of Resident)
From the day my mother became a resident, I and my family have felt it to be her home.
J D (Daughter of Resident)
These prices are only a guideline, please contact The Hazelwell Care Home to find out the exact price for your requirements.
Contact The Hazelwell Care Home to confirm what exactly is included and get an estimate tailored to your care needs:
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Contact The Hazelwell Care Home to confirm what exactly is included and get an estimate tailored to your care needs:
The Hazelwell Care Home has a Review Score of 9.5 (9.519) out of 10, based on 26 reviews in the last 2 years.
Over all time The Hazelwell Care Home has 94 reviews.
5.0 out of 5
Thank you for taking the time to review our care home and for such a positive review. We pride ourselves in being able to offer the very best care to all of our residents and their loved ones and the care we give to people at the end of their lives is very important to us. I am glad we were able to give a positive experience in a difficult time and I will make sure the staff are made aware of your comments.
5.0 out of 5
Thank you for taking the time to write this review and for your kind words about our hard-working and dedicated team. We are proud that we have been able to offer this care for your dad and I will make sure the team know about your positive feedback.
5.0 out of 5
Thank you for taking the time to write a detailed review with such kind words. It can be a daunting experience, deciding to live in a care home, especially when previous experiences haven't always been positive. I am glad that we were able to make Gran feel welcome and I know she enjoyed some of our activities more than others! I will make sure the staff are made aware of your kind comments.
5.0 out of 5
Thank you for taking the time to write such a lovely review and for your kind words. I will make sure the staff are aware of your comments. We wish you and your family all the very best.
5.0 out of 5
Thank you for taking the time to write such a lovely review of our service. I will make sure the staff are all aware of your comments and the positive experiences your father enjoyed.
5.0 out of 5
Thank you for taking the time to send a review of our service and we are delighted that you had a pleasant stay with us. I will make sure the staff at the home are aware of the five-star review you have left and I know they will be glad to receive your feedback.
5.0 out of 5
Thank you for your kind review and words. I will make sure our staff are aware of your kind review as they will be pleased to hear you are happy with the service.
5.0 out of 5
Thank you for taking the time to write your review of our care home and for your kind words. We are delighted that you have enjoyed visiting your friend and that you feel your friend is well cared for at The Hazelwell. We look forward to welcoming you to the home again and I will make sure the staff get to hear your comments.
5.0 out of 5
Thank you for taking the time to write your review. I am delighted that you enjoyed your time with us at The Hazelwell and would like to extend an invitation to any future events at the home. We look forward to seeing you again soon!
5.0 out of 5
Thank you so much for taking the time to review our care home. We are all delighted that you have decided to remain as a permanent resident with us and we know you will continue to play an important part in our vibrant community here at The Hazelwell. I will make sure the staff receive your kind words.
4.0 out of 5
Thank you for your kind comments. We pride ourselves on making sure The Hazelwell is a lively, enjoyable place for our residents to live and their loved ones to visit. We really enjoy welcoming the community into the home and special events give us the perfect opportunity to do so.
5.0 out of 5
Thank you for taking the time to write your review, and we are delighted that you have enjoyed visiting your loved one here at The Hazelwell.
Mobile phone signal is an ongoing issue in this part of The Wirral, but we have a strong WIFI signal in the home that you are always welcome to sign into and use the "WIFI Calling" option that many smartphones have. I will make sure your comments about the staff are passed on to them.
5.0 out of 5
Thank you for taking the time to write a review of The Hazelwell. I am pleased to hear that your parents have settled well into the home and that you were able to enjoy an event with them. We pride ourselves on making everyone feel welcome at The Hazelwell and I will make sure the staff at the home see your feedback.
5.0 out of 5
Thank you for taking the time to write a review and I am pleased that we have been able to make you feel welcome and included in the community here at The Hazelwell. Our staff work hard to make sure everyone feels part of the family and that visitors to residents here are welcome and I will make sure they get this feedback.
5.0 out of 5
Thank you so much for your review. So nice to hear how well your grandmother has settled in. The staff will welcome your kind words and we will ensure they receive this feedback you've kindly taken the time to give.
4.0 out of 5
Thank you for your review and your kind words. We aim to provide high-quality care at The Hazelwell, to match our beautiful surroundings. It is vital to us that our resident's relatives and loved ones feel confident in the care that we give. It is really important to us that we give that peace of mind and I hope that continues to grow as your mum continues to make new memories at The Hazelwell.
5.0 out of 5
Thank you for your review and kind words. At The Hazelwell, we pride ourselves on creating a sense of community among our residents and their loved ones. Our care staff work very hard to make sure everyone feels part of that community and ensure that we meet everyone's needs. We are very fortunate to work in such beautiful surroundings, and I'm glad that you would recommend us to other people.
5.0 out of 5
Thank you for your review and your kind words. It was a pleasure to look after your mum and everyone involved in her care were proud to be able to provide the last part of her life, particularly that we were able to bring Mum and Dad back together at that time. Our residents' families are just as important to us as our residents and we aim to make sure we look after the whole family equally.
4.0 out of 5
Many thanks for your review. The Hazelwell has amazing, kind and compassionate staff and I thank you for identifying the team are outstanding - we are very proud of them. We have also recruited more kind, caring and compassionate staff to join the team at the Hazelwell. I will pass your kind comments on to the team.
5.0 out of 5
Many thanks for your review. I am so happy that you and the family are really happy with the care that Grandad receives, he is well thought of by all our care team. It has been an absolute pleasure to have supported you all. Here at the Hazelwell, we strive to provide excellent care and it's wonderful that you have acknowledged this. I will pass your kind comments on to the team.
The Review Score of 9.5 (9.519) out of 10 for The Hazelwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
Simon is the Home Manager at the Hazelwell Care Home and brings a wealth of experience having worked in healthcare for over twenty years having started as a Care Assistant in a nursing home. He then completed his nurse training and has worked across a variety of settings within the NHS for around 15 years; from surgical wards to intensive care, via theatre and then as a nurse specialist.
He then returned to care homes in 2019 and held roles of Deputy Manager and Home Manager before joining The Hazelwell. Simon is most passionate about delivering high-quality care whilst ensuring that the residents have an environment that is both homely and welcoming for their friends and families.
Theo is an enthusiastic and dedicated Acting Clinical Lead who has recently re-joined the team at The Hazelwell after a period of time working in a large care home in Liverpool.
Having started his nursing home career at The Hazelwell, Theo was keen to return to the home in a senior capacity and help shape the development of the home.
Kiya is our Home Administrator and is the point of contact for all administrative tasks at the home.
She joined the home with a wealth of experience in business admin and started as our receptionist before being promoted within the home to Home Admin.
Helen has been with The Hazelwell since 2017, Helen works as a Senior Care Assistant and the Home Trainer role. Helen is responsible for inducting new team members into The Hazelwell and ensuring our team are trained and competent. Helen can be relied on to implement new training sessions and the staff really enjoy her training. During her spare time, Helen loves to spend time with her family and relaxing.
Graham has been our maintenance manager since 2016, Graham is responsible for all the maintenance within the home, ensuring our compliance and maintaining our lovely home for our residents. Graham goes over and above to make a difference to our residents’ homecoming on his days off and getting called out during the evening if things need fixing. Graham enjoys when he does have days off to get away in his caravan.
I have been a chef for over 25 years, I started out as a trainee chef in a large hotel in the lake district working my way up to head chef and running the kitchen for 10 years before relocating to the Wirral where I worked at the devon doorway for 6 years working my way up to head chef for the last 12 months.
In my spare time, I enjoy spending time with my wife and young daughter and I also enjoy fishing and walking!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hazelwell Care Home to verify any information. View our terms and conditions. The Hazelwell Care Home has an Enhanced Service - more info.
