Barchester The Fernes

6 Samuel Mortimer Close, Off Catisfield Lane, Fareham PO15 5NZ
Review Us
9.7 90 Reviews
  • Barchester The Fernes, Fareham
This purpose-built care home has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia. Their specialist activities team are dedicated to making residents' lives as enjoyable and funfilled as possible. The home makes the activity plans person-centred to each individual. Here at The Fernes, they like to enjoy quality time with their families and they spend a lot of time organising social events like Cheese and Wine evenings, Quiz nights, Discos, BBQs and plenty more.

There is also a fully-equipped minibus with wheelchair access which ensures that they are able to go out regularly on short trips to the beach, zoo, museums and other local places of interest.

The home provides first-class residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1878

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester The Fernes to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alina Danetiu (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • Visitors are welcome to visit any time to the home

Parking

  • Parking area to the front of the home with direct access from Samuel Mortimer Close.

9.7

Barchester The Fernes has a Review Score of 9.7 (9.653) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester The Fernes has 90 reviews.

Overall Experience
  • 80
  • 8
  • 2
  • 0
  • 0
Date Published
  • 90
  • 5
  • 10
  • 14
  • 76
Reviewer Connection to Barchester The Fernes
  • 36
  • 14
  • 9
  • 7
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 41-60
Review from Christine B (Daughter of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional staff and accommodation with excellent facilities. Mum was right at home straight away. A short period of illness was exceptionally well managed including rapid involvement of doctor and NHS facilities. The family kept very well informed and consulted for options and updates. Fully
recovered now. Mum and family very happy.
Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Many thanks for your lovely review, it is our pleasure to care for you mother.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate A (Daughter of Resident) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Fernes is the most wonderful care home. It has a wonderful atmosphere, safe, comfortable and warm. It's more like a lovely hotel! But most importantly, it's the people. The staff are so caring and loving and always have a smile to greet you. My mother is loved and cared for beautifully, it's such
a relief to know she is happy and safe.
Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Many thanks for your lovely review, we pride ourselves in our care and take pleasure in care caring for your loved ones

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila H (Daughter of Resident) published on 30 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I continue to be extremely impressed by the loyal and caring staff at The Fernes. My mum is in the best possible place and is thriving at The Fernes. We could not ask for more for mum as the team are so professional, kind, caring and ensure that all the residents are involved in the lovely activities
organised for them.
During the recent difficult times, the staff have made us feel as welcome as possible and ensured we have a safe and pleasant way of visiting our loved ones.
We appreciate everything The Fernes does to ensure our mum has the best quality of life and has the best care and support She needs.
Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Many thanks for your kind words, we appreciate your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B E (Sister of Resident) published on 24 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister lived at The Fernes for four and a half years and was always looked after as though she was one of their family. Sadly she died at the end of January. The staff had treated her extremely well and have always been caring to me and another sister. We would recommend The Fernes to anyone.
Reply from Cassie Munnoch, General Manager at Barchester The Fernes

Thank you so much for your lovely words, your sister will be missed and was a huge part of The Fernes family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Annie B (Daughter of Resident) published on 23 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of this wonderful home for three years. Although dementia made it impossible for her to carry on living at home, she was able to make the decision that this was somewhere she wanted to live. On first appearances, it seemed far more like a hotel than a Care home. Beautiful furnishings,
modern and spacious rooms, comfortable lounges, an elegant dining room, and gardens with views across the countryside. Activities and entertainment were plentiful but not forced on anyone. As Mum settled into her new life and sadly dementia took hold, this was when the amazing staff really excelled. The quality of care was exceptional, with several staff exceeding their required duties by offering love and support. And when the virus came on the scene in March 2020, they quickly and efficiently adopted protocols to keep the residents safe. My Mum died recently aged 96. Some of the staff I now consider as family, having taken my place during lockdown and in her final hours.
Reply from Rachel Anderson, Receptionist at Barchester The Fernes

Many thanks for your kind words, we pride ourselves at The Fernes providing exceptional care, it was our pleasure caring for you Mum and she will be missed by us all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Matt P (Son of Resident) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to write a review to help people make the important decisions when deciding on a Care Home. The Fernes is a modern and contemporary care home with a simply fantastic friendly ethos. The Fernes has really suited Mum who has really enjoyed the modern and very clean range of facilities. This is
not a home where residents sit, they can use the range of rooms and meet others and chat with the other residents. This has been so important to me. There is a lovely ethos and staff have always been so warm and friendly on every visit. Indeed, it feels like they are friends. The knowledge and advice regarding dementia have been spot on and I have always felt that the team know Mum so well. There are some beautiful grounds and wonderful views over fields with horses roaming. I have always felt safe knowing that Mum was well cared for and was always able to get about. Mealtimes feel more like a mini - restaurant with bespoke menus and a lovely range of food. Thank you to the team.
Reply from Sophie Dryden, Lifestyle Person at Barchester The Fernes

Thank you so much for your kind words, we as a home are very proud of the exceptional care we provide to all our residents. I will pass on your kind words to all our staff.
Thank you
Cassie Monnoch

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew C (Son-in-law of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Any concerns my wife and I had about finding a lovely, happy and caring home for my mother-in-law vanished when we found The Fernes!
Since mum moved in (in early 2019), the team at The Fernes have become a part of our family. Mum, now 94, is thriving under the care of this wonderful team of caring
people. Throughout the difficulties of 2020, we have felt reassured that mum is safe and happy there. The new "safe visiting suite" is very well done; it's lovely to be able to see mum laughing and joking with the staff.
The Fernes itself is purpose-built and very well appointed, equipped, and maintained. As for the people, well… from administration to housekeeping, from catering to laundry, maintenance, activities and, of course, care, the entire staff team are clearly dedicated to providing a caring and happy environment, no, more than that – a true home – for their residents.
The Fernes is an exceptional home, with exceptional staff. We recommend it as a first-class choice.
Reply from Cassie Munnoch General Manager, General Manager at Barchester The Fernes

Thank you very much for your kind words. We are very proud of our team here at The Fernes. It's our pleasure and pride to provide exceptional care to your loved ones.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B R (Sister of Resident) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has Alzheimer's type of Dementia and has been in this care home since January 2018. The care has been excellent. She loves it here. All the staff are caring and very friendly from the kitchen, laundry, care staff, office staff and managers. I can relax because I know without a doubt she is
in the best possible place, especially in these days of coronavirus.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michelle N (Daughter of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
Although we were happy with Dad’s care for approximately eighteen months, sadly the care that my father received by certain senior staff members deteriorated and he was not treated with dignity and respect. Due to our concerns regarding the poor practice that we observed by the senior staff member,
the lack of support from management and the fact that my father was on his own for 24 hours per day due to lockdown, we took the decision to remove him from the Fernes as we were totally dissatisfied with the whole situation and lack of sympathy and empathy of the management team. We have raised our concerns both internally and with The Care Quality Commission who are currently awaiting Barchester’s response to our concerns.
Reply from Sarah Davies, General Manager at Barchester The Fernes

Thank you for taking the time to review our home, we appreciate all feedback as it helps us to improve the service we provide.
I am delighted you felt the first 18 months of your Father's stay with us was positive and that shows in the numerous reviews and letters of thanks we received from you and your family, however I am disappointed this changed towards the end of your Fathers stay. Since Covid-19 began and due to the closure of the home in early March I understand things have been very difficult for resident’s and their loved ones as we couldn’t welcome visitors into the home which left you feeling like your Father was alone, especially since as a family you previously spent a lot of time with your Father.
After receiving your initial complaint, we conducted a full investigation as we take the issues raised seriously. Once again thank you for your feedback and I apologise that on this occasion, you felt we did not meet the standards that we are known for and expect to achieve.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen F (Daughter of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very impressed by the measures recently put in place by The Fernes to allow safe socially distanced visiting of residents by appointment. My sister and I visited our mother (who has dementia) a couple of weeks ago. We were given detailed instructions in advance, warmly greeted by staff, given facemasks
to wear (until reaching our seats) and taken around the side of the building past numerous 'welcome back' signs to the beautiful garden, where a decorated gazebo was set up with chairs at appropriate distances. We had a lovely 30 minutes with our mother, who enjoyed the visit, and the happy atmosphere of The Fernes was very apparent.
I have also been impressed with the level of communication in the regular emails sent to relatives by The Fernes staff and Barchester throughout the pandemic, and am very grateful for the high level of care provided.
Reply from Sarah Davies, General Manager at Barchester The Fernes

Thank you for taking the time to write a review for The Fernes and for your lovely comments, I will pass them on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary N (Wife of Resident) published on 6 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Fernes is a wonderful home. All the staff go out of there way to help and support both residents and their families, I would highly recommend them. They are all amazing and totally caring towards all their residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie H (Daughter of Resident) published on 3 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really cannot fault the care provided by The Fernes care home. My mother has been resident for over three years and throughout this time nothing has been too much trouble. She has been treated extremely well and I am 100% confident that she has been looked after to the highest standard. I must congratulate
the staff at the home for their support of my mother, even moving her room to be closer to their office, to be able to spend more time with her whilst she has been struggling with sight and overall health. Throughout this crisis, the team within the home has provided regular updates on both the well being of the residents and staff alike. Also, maintain daily activities to ensure that whilst unable to receive visitors, the residents have events planned on a regular basis. I have recommended Fernes to a number of friends and colleagues with elderly parents and will continue to do so.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicky M (Daughter of Resident) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in The Fernes for 6 months, the care he receives is excellent, he loves the staff and I have never heard him say anything negative about his care, unlike the previous home he was in. The staff are amazing so caring and this goes from the management, kitchen staff, entertainment, housekeeping
and the care. They treat him like family and he has a lot of laughs with them. It gives me peace of mind knowing he is receiving the best care possible. Nothing is too much trouble and all the staff are so dedicated. I love going in there, it’s a very happy place to be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael H (Friend of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my friend is receiving is second to none, the staff go out of the way to comfort here and please here. They could not do enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Firozeh V (Friend of Resident) published on 17 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a few best friends relative parents residing in The Fernes.
The care and efficiency of The Fernes is exceptional and I highly recommend it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Friend of Resident) published on 5 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend's Mum twice a week at The Fernes. The care home has such a warm and friendly feel to it and everyone who works there is so helpful. My Friend's mum who lives there is so well looked after and she feels very lucky to be there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lee B (Friend of Resident) published on 8 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely premises, clean and good finish with beautiful outdoor space. Really nice and friendly staff and good food.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lorna S (Daughter of Resident) published on 30 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The level of care and support is exceptional from all the staff. They are genuinely engaged with the residents. Very knowledgeable about all aspects of Mum's needs. At times Mum's frustrations at her restricted lifestyle break through but everyone treats her with such patience, giving her time and encouragement.
Thank you to the staff at The Fernes for giving me peace of mind that Mum is wonderfully cared for during my absences.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P F (Relative of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is such a lovely home, I wouldn't mind a week here myself respite. The home is beautiful with lots of places to enjoy with your relative, with beautiful views over the countryside. The staff are so attentive and friendly, food looks delicious, I am very happy with my relative being here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G H (Respite Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault the care, food, staff and general standards.
Would not hesitate to come here as a resident.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Barchester The Fernes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.653 for Barchester The Fernes is calculated as follows: ( (114 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 167 Ratings = 4.653
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester The Fernes is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2020

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (111)

Loading...

Meet the Team (9)

Alina

Alina Danetiu

Job Title: General Manager Joined: 2024

Hello, my name is Alina and I am General Manager at The Fernes Care Home. My team and I look forward to welcoming you into our home.


I have a background in HR, IT, and finance, but I decided to pursue a career in healthcare when I moved to the UK in 2015. My first experience with the residents I supported had a profound impact on me, and it changed my perspective on life. It made me realise the difference that good care and compassion can make in a person's life.


In my previous roles, I spent most of my time in an office, surrounded only by my computer, paperwork, and occasional phone calls. But in my current role, I take home with me the smiles, hugs, and happiness of the residents I care for. It is the greatest reward.


Since starting my career in healthcare, I have continued to develop my skills and knowledge. I have achieved Level 2 and Level 3 in Adult Care, a distinction in Dementia Care, and a Level 5 Diploma in Leadership of Health and Social Care Adults with distinction. I am an adaptable person with good business acumen and a positive attitude.


As a passionate healthcare professional, I am committed to leading my team in delivering outstanding care to our residents. I practice an open-door policy for residents, relatives, and staff, as they are at the heart of what we do at The Fernes.

Hayley

Hayley Harris

Job Title: Deputy Manager Joined: 2017

Hi, my name is Hayley and I am the Deputy Manager at The Fernes. I started working here 8 years ago as a carer and have followed my career goals and aspirations and worked my way through the ranks to Deputy Manager.


My learning and development was recognised in 2023 when I was the south divisions Learner of the Year.


My passion within the care sector is palliative care, and I am the homes Palliative Care Champion.


In my spare time, I enjoy watching sports or being by the sea.


I look forward to welcoming you to our wonderful home.

Justyna

Justyna Scigacz

Job Title: Community Care Lead Joined: 2019

Hi my name is Justyna and I am Community Care Lead here at The Fernes. I actually started my journey here at Barchester as a housekeeper in 2019 but soon realised my passion was within the care side of the home. I worked hard to progress from Carer to Community Care Lead by completing my NVQ’s within the company. I work mainly on our Memory Lane unit and I am also Dementia Champion. As a Care Community Lead I am responsible for overseeing the clinical and care delivery within the home. I take pride in maintaining high standards of quality, compliance, and person-centered care, while nurturing a positive and inclusive culture among my team. I am approachable and supportive; I actively encourage learning, reflection, and team development. I strive to lead by example, balancing professionalism with warmth and empathy in every interaction with residents, families, and staff.

Becci

Becci Evans

Job Title: Admin Assistant Joined: 2017

Hello, my name is Becci. I have worked at The Fernes since 2017. I started out as a carer and in 2023 I was given the opportunity to take on the role of Admin Assistant. I really enjoy the different challenges this role brings whilst still being able to see the lovely residents and our wonderful team. I love being able to build up relationships with family and friends and welcome them into our home with a smile. My career here at The Fernes has taught me many new skills which I am really grateful for and I look forward to expanding my knowledge further.

Anna

Anna Van Der Lugt

Job Title: Senior Carer Joined: 2023

Hello, my name is Anna. I have worked in care since I was 18. In February 2023, I joined The Fernes as a Senior Carer and work within our Memory Lane Community. I take great pleasure and pride in my role and love the rewarding feeling of helping others. Every day here is different, and I look forward to facing the challenges each day brings.

Emily

Emily Foxell

Job Title: Senior Carer Joined: 2022

Hello, my name is Emily. I’ve been working at the Fernes for a year and a half. I started as a carer and was given the opportunity to progress and begin my NVQ 3 to become a senior carer.


I’m passionate about my job and love working for the Fernes. It’s become a second family, both staff and residents and I hope to progress my career here.

Saffire

Saffire Moxham

Job Title: Senior Carer Joined: 2023

My name is Saffire and I have worked here at The Fernes since 2023, starting out as a carer on nights.
I was soon given the opportunity to progress to a senior carer and move on to the day shift.
You will find me working on all 3 floors throughout the home. I enjoy the variety this gives me plus it allows me to get to know all the residents we care for.
I am also a Dementia Champion for our home, which I enjoy. I like to spend my spare time with my family or indulging in some retail therapy

Gemma

Gemma Woodford

Job Title: Activities Lead Joined: 2022

I have been working in care for the majority of my work life, I started in domiciliary care and then made the move to The Fernes Care Home. I have progressed from Carer to Senior Carer and jumped at the opportunity to become the Activities Coordinator. I am outgoing and creative so find this role much more suited to me.


I enjoy planning all the fun and meaningful activities which are enriching the residents' lives. As I have worked my way up at The Fernes, I feel I know our residents very well and love to meet new faces, getting to know them and help them to meet new friends. Spending quality time with residents and seeing them relaxed, smiling and happy is the most rewarding part of the role.

Mark

Mark King

Job Title: Head of Maintenance Joined: 2025

My name is Mark. I started at The Fernes on 2025. Previously, I was a Facilities manager at various secondary schools. This has given me the opportunity to expand on my skill set in different areas of maintenance and Health and Safety. I am very into motorcycles, so much so that I own 3! In my spare time, I am either riding my bike or oil painting. No job is too big or small; my priority is ensuring the residents are safe and happy in their homes.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester The Fernes to verify any information. View our terms and conditions. Barchester The Fernes has an Enhanced Service - more info.