All residents were engaged and my mum was having the best time.
S G (Son of Resident)
Staff really friendly and treat you like one of the family.
Adrian W (Son of Resident)
The communal rooms are clean, light and airy but still emit a cosy feeling as do the residents' room
Susan D (Daughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
These prices are only a guideline, please contact Barchester The Fernes to find out the exact price for your requirements.
Visitors are welcome to visit any time to the home
Parking area to the front of the home with direct access from Samuel Mortimer Close.
Barchester The Fernes has a Review Score of 9.7 (9.653) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester The Fernes has 90 reviews.
Thank you for your feedback, I will certainly look into this to ensure we improve within these areas.
Thank you for your kind review for The Fernes your sister is such a lovely lady and a pleasure to care for.
I am so happy that you were able, for a short time, to use the home as you would your own home, our aim at The Fernes is to allow our residents and their visitors to continue with their close family relationships in a relaxed and homely atmosphere.
Thank you for your kind comments. At The Fernes we focus on the whole lifestyle and experience for our residents so that they are living within an environment which is both welcoming and supportive.
Thank you.
Thank you for your kind words, Sarah, we feel honoured to have the opportunity to care for your father at this important time in his life. He was a real gentleman and a joy to care for, we will never forget him.
Thank you for your very kind review, we are delighted that mum has settled in so well. We aim to give the best possible person-centred care here at The Fernes.
Thank you for your kind review David. We strive to be the best at The Fernes and I am very proud of what we have achieved in such a short time.
Thank you for your kind words. We aim to deliver the highest possible standard of care at The Fernes and we hope your visits are an enjoyable experience every time.
Thank you so much for your positive review, we are committed to providing a high level of care at The Fernes.
Thank you for your positive comments, our aim is to give the highest standards of care at The Fernes and always appreciate your feedback.
Thank you for your kind comments, I am very proud of our team at The Fernes and appreciate your fantastic review which I will share with them.
Thank you for your comments we value your opinion and endeavour to maintain high standards at The Fernes.
Thank you for your positive comments our aim is to give the highest standards of care at The Fernes.
The Review Score of 9.7 (9.653) out of 10 for Barchester The Fernes is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hello, my name is Alina and I am General Manager at The Fernes Care Home. My team and I look forward to welcoming you into our home.
I have a background in HR, IT, and finance, but I decided to pursue a career in healthcare when I moved to the UK in 2015. My first experience with the residents I supported had a profound impact on me, and it changed my perspective on life. It made me realise the difference that good care and compassion can make in a person's life.
In my previous roles, I spent most of my time in an office, surrounded only by my computer, paperwork, and occasional phone calls. But in my current role, I take home with me the smiles, hugs, and happiness of the residents I care for. It is the greatest reward.
Since starting my career in healthcare, I have continued to develop my skills and knowledge. I have achieved Level 2 and Level 3 in Adult Care, a distinction in Dementia Care, and a Level 5 Diploma in Leadership of Health and Social Care Adults with distinction. I am an adaptable person with good business acumen and a positive attitude.
As a passionate healthcare professional, I am committed to leading my team in delivering outstanding care to our residents. I practice an open-door policy for residents, relatives, and staff, as they are at the heart of what we do at The Fernes.
Hi, my name is Hayley and I am the Deputy Manager at The Fernes. I started working here 8 years ago as a carer and have followed my career goals and aspirations and worked my way through the ranks to Deputy Manager.
My learning and development was recognised in 2023 when I was the south divisions Learner of the Year.
My passion within the care sector is palliative care, and I am the homes Palliative Care Champion.
In my spare time, I enjoy watching sports or being by the sea.
I look forward to welcoming you to our wonderful home.
Hi my name is Justyna and I am Community Care Lead here at The Fernes. I actually started my journey here at Barchester as a housekeeper in 2019 but soon realised my passion was within the care side of the home. I worked hard to progress from Carer to Community Care Lead by completing my NVQ’s within the company. I work mainly on our Memory Lane unit and I am also Dementia Champion. As a Care Community Lead I am responsible for overseeing the clinical and care delivery within the home. I take pride in maintaining high standards of quality, compliance, and person-centered care, while nurturing a positive and inclusive culture among my team. I am approachable and supportive; I actively encourage learning, reflection, and team development. I strive to lead by example, balancing professionalism with warmth and empathy in every interaction with residents, families, and staff.
Hello, my name is Becci. I have worked at The Fernes since 2017. I started out as a carer and in 2023 I was given the opportunity to take on the role of Admin Assistant. I really enjoy the different challenges this role brings whilst still being able to see the lovely residents and our wonderful team. I love being able to build up relationships with family and friends and welcome them into our home with a smile. My career here at The Fernes has taught me many new skills which I am really grateful for and I look forward to expanding my knowledge further.
Hello, my name is Anna. I have worked in care since I was 18. In February 2023, I joined The Fernes as a Senior Carer and work within our Memory Lane Community. I take great pleasure and pride in my role and love the rewarding feeling of helping others. Every day here is different, and I look forward to facing the challenges each day brings.
Hello, my name is Emily. I’ve been working at the Fernes for a year and a half. I started as a carer and was given the opportunity to progress and begin my NVQ 3 to become a senior carer.
I’m passionate about my job and love working for the Fernes. It’s become a second family, both staff and residents and I hope to progress my career here.
My name is Saffire and I have worked here at The Fernes since 2023, starting out as a carer on nights.
I was soon given the opportunity to progress to a senior carer and move on to the day shift.
You will find me working on all 3 floors throughout the home. I enjoy the variety this gives me plus it allows me to get to know all the residents we care for.
I am also a Dementia Champion for our home, which I enjoy. I like to spend my spare time with my family or indulging in some retail therapy
I have been working in care for the majority of my work life, I started in domiciliary care and then made the move to The Fernes Care Home. I have progressed from Carer to Senior Carer and jumped at the opportunity to become the Activities Coordinator. I am outgoing and creative so find this role much more suited to me.
I enjoy planning all the fun and meaningful activities which are enriching the residents' lives. As I have worked my way up at The Fernes, I feel I know our residents very well and love to meet new faces, getting to know them and help them to meet new friends. Spending quality time with residents and seeing them relaxed, smiling and happy is the most rewarding part of the role.
My name is Mark. I started at The Fernes on 2025. Previously, I was a Facilities manager at various secondary schools. This has given me the opportunity to expand on my skill set in different areas of maintenance and Health and Safety. I am very into motorcycles, so much so that I own 3! In my spare time, I am either riding my bike or oil painting. No job is too big or small; my priority is ensuring the residents are safe and happy in their homes.
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