Barchester The Fernes

6 Samuel Mortimer Close, Off Catisfield Lane, Fareham PO15 5NZ
Review Us
9.7 90 Reviews
  • Barchester The Fernes, Fareham
This purpose-built care home has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia. Their specialist activities team are dedicated to making residents' lives as enjoyable and funfilled as possible. The home makes the activity plans person-centred to each individual. Here at The Fernes, they like to enjoy quality time with their families and they spend a lot of time organising social events like Cheese and Wine evenings, Quiz nights, Discos, BBQs and plenty more.

There is also a fully-equipped minibus with wheelchair access which ensures that they are able to go out regularly on short trips to the beach, zoo, museums and other local places of interest.

The home provides first-class residential care in a warm, homely and friendly environment. A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with the resident at the heart of everything they do.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1878

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester The Fernes to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Alina Danetiu (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • Visitors are welcome to visit any time to the home

Parking

  • Parking area to the front of the home with direct access from Samuel Mortimer Close.

9.7

Barchester The Fernes has a Review Score of 9.7 (9.653) out of 10, based on 14 reviews in the last 2 years.
Over all time Barchester The Fernes has 90 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester The Fernes
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Total of 90, showing 61-80
Review from A T (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came to The Fernes after a fall had made independent living unviable. As a fiercely independent 93 year old he was treated as an individual, personal preferences and idiosyncrasies accommodated. The rooms are well appointed and the communal areas stylish with lovely restaurants. However, it
is the staff who make this place. They are amazing. Their care and compassion shines through and above their professional high standards of training.
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Review from David T (Son of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff who do an excellent job of looking after the residents. I am more relaxed, knowing Mum is in a safe place being well cared for.
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Review from Christine H (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum stayed in The Fernes for two weeks respite.
The staff were friendly, cheerful and very attentive at all times - the family visited Mum regularly and have nothing but praise for the staff.
The facilities are excellent and the food and choices provided were very good indeed.
I would definitely
be happy, as would Mum, to stay there again.
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Review from J T (Resident) assisted by family/friend published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Handrails in the wet room would have been a good idea to have.
The wet room shower chair was a bit wobbly on the floor.
The toilet didn't work properly for the 2 weeks I was there.
More shelving needed around the bathroom sink for toothbrushes etc.
I was told that weekly trips available but this
never happened.
Reply from Sarah Davies, General Manager at Barchester The Fernes

Thank you for your feedback, I will certainly look into this to ensure we improve within these areas.

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Review from Anne T (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has stayed at the Ferms for two weeks for the last 3 years. She has always enjoyed her stay. The staff have been very kind and caring. All the facilities are excellent. The activities were very stimulating which was very good for Mum.
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Review from Lesley B (Daughter of Resident) published on 28 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at The Fernes for 18 months. It is an excellent home, there is not one thing that I can fault.
Mum has been poorly on a number of occasions and the staff always go the extra mile to help and assist her.
They accommodate any need for their residents. The activity programme is brilliant,
with many varied and interesting activities.
The staff are all empathetic and compassionate, for both the residents and their relatives.
I cannot find any fault with this home and would highly recommend The Fernes to anyone looking for a care home for their relatives.
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Review from J P (Daughter of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Fernes is welcoming, friendly, airy and spacious building.
The staff are dedicated, kind and very caring. Food is good, varied and tasty. Portion size is adjusted to the resident.
Room very comfortable, a member of staff has put my dad's pictures up. The activity coordinators are lovely. Dad now
joins in with different things and has been out in the minibus.
Deputy manager is quietly efficient and things get done if highlighted.
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Review from Trevor B (Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is an outing to the beach which I am proposing to take. I don't care which beach, so long as you can get out in the fresh air. That is why I want to go.
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Review from B C (Sister of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked far and wide to find a suitable home for our sister and were overjoyed when we found The Fernes. She has been extremely happy there and although she says she'd like to go home she knows she is far better off where she is. Having company and eating well is so good for her too. 7% increase in
the fees is a shock.
Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind review for The Fernes your sister is such a lovely lady and a pleasure to care for.

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Review from Anne D (Daughter of Resident) published on 28 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Four generations of the family spent a lovely afternoon with Dad in the lounge on his birthday. The staff were so helpful ensuring that we were all comfortable and served tea and juice.
The youngest great-granddaughter took off her shoes and made herself very comfortable on the floor playing games,
while a great-grandson played the guitar.
By the end of the birthday tea party Dad was tired so returned to his room and we all went our separate ways.
It really felt like being in your own home. Thank you.
Reply from Catherine Bezer, General Manager at Barchester The Fernes

I am so happy that you were able, for a short time, to use the home as you would your own home, our aim at The Fernes is to allow our residents and their visitors to continue with their close family relationships in a relaxed and homely atmosphere.

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Review from J W (Daughter of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never thought that my mother would need a care home, so when the time came it was a really difficult decision to make. However, The Fernes made a hard decision easier. The environment is second to none and more importantly, the staff are kind and dedicated. I think mum's quality of life has improved
since she moved into The Fernes, her physical care is much better and she is less anxious having the staff to help whilst maintaining her privacy and dignity. I wish it was more affordable so that more elderly people could have this quality of care.
Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind comments. At The Fernes we focus on the whole lifestyle and experience for our residents so that they are living within an environment which is both welcoming and supportive.

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Review from Sarah M (Daughter of Resident) published on 3 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in this care home for the last 4 months of his life and it was one of the best decisions I have made. From the minute I walked in to check it out to the very end when my father passed away I was taken aback by the wonderful staff in this home. They couldn't do enough for him and made his
last few months as enjoyable as possible in the most caring way possible. It wasn't just the odd member of staff either it was every one of them. I am eternally grateful to the manager and her fantastic team for their services and won't hesitate to recommend them to anyone.


Thank you.

Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind words, Sarah, we feel honoured to have the opportunity to care for your father at this important time in his life. He was a real gentleman and a joy to care for, we will never forget him.

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Review from W M (Son of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, management and home have been excellent and accommodating to me. I moved both parents in but my very awkward father wanted to go home. It was very difficult for me but the staff were excellent and helped me deal with it a lot. Mum is very happy there comfortable and safe with excellent care.
Many thanks
Reply from Marieke Meijer, Home Services Advisor at Barchester The Fernes

Thank you for your very kind review, we are delighted that mum has settled in so well. We aim to give the best possible person-centred care here at The Fernes.

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Review from David A (Nephew of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barchester The Fernes is an excellent modern care home - more akin to a five-star hotel overlooking countryside at the rear and close to the shopping centre of Fareham and Whiteley. Very clean, helpful staff and almost too quiet!
Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind review David. We strive to be the best at The Fernes and I am very proud of what we have achieved in such a short time.

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Review from Dennis T (Friend of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is wonderful, caring, friendly and excellent service.
Reply from Marieke Meijer, Home Services Advisor at Barchester The Fernes

Thank you for your kind words. We aim to deliver the highest possible standard of care at The Fernes and we hope your visits are an enjoyable experience every time.

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Review from Ian H (Son of Resident) published on 14 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked at many homes for my mother, but they were mostly dull and not colourful. The Fernes is more like a 5-star hotel with such friendly staff, nothing is too much trouble. Food is superb, they have everything on offer for my mother, even the hairdresser is on call. I did not feel guilty for one
minute leaving her there as I knew straight away, this was an amazing, caring and friendly home. Thank you to all. You do an excellent job and it's much appreciated.
Reply from Catherine Bezer, Gebneral Manager at Barchester The Fernes

Thank you so much for your positive review, we are committed to providing a high level of care at The Fernes.

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Review from A M (Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. All staff are cheerful, helpful and friendly. Rooms warm and comfortable.
Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your positive comments, our aim is to give the highest standards of care at The Fernes and always appreciate your feedback.

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Review from C R H (Son of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are, "people people" and nothing is too much, kind, and care for the guests as individuals.
The home is welcoming and more like a bijou hotel rather than a care home.
Highly recommended.
Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your kind comments, I am very proud of our team at The Fernes and appreciate your fantastic review which I will share with them.

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Review from J L (Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After moving here one month ago from my own home, I have been met by much kindness, care and the freedom to partake or not in various activities and outings in the minibus despite needing a wheelchair. You are encouraged to bring things in such as pictures to hand or other small items of furniture.
Good size bedrooms with ensuite facilities.
Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your comments we value your opinion and endeavour to maintain high standards at The Fernes.

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Review from A A (Brother of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities second to none. The introduction of the resident was done with care, sympathy and dignity. The resident's physical condition has improved immensely in the few months of occupation. Carers are friendly, cheerful and attentive.
Reply from Catherine Bezer, General Manager at Barchester The Fernes

Thank you for your positive comments our aim is to give the highest standards of care at The Fernes.

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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Barchester The Fernes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.653 for Barchester The Fernes is calculated as follows: ( (114 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 167 Ratings = 4.653
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester The Fernes is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2020

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (111)

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Meet the Team (9)

Alina

Alina Danetiu

Job Title: General Manager Joined: 2024

Hello, my name is Alina and I am General Manager at The Fernes Care Home. My team and I look forward to welcoming you into our home.


I have a background in HR, IT, and finance, but I decided to pursue a career in healthcare when I moved to the UK in 2015. My first experience with the residents I supported had a profound impact on me, and it changed my perspective on life. It made me realise the difference that good care and compassion can make in a person's life.


In my previous roles, I spent most of my time in an office, surrounded only by my computer, paperwork, and occasional phone calls. But in my current role, I take home with me the smiles, hugs, and happiness of the residents I care for. It is the greatest reward.


Since starting my career in healthcare, I have continued to develop my skills and knowledge. I have achieved Level 2 and Level 3 in Adult Care, a distinction in Dementia Care, and a Level 5 Diploma in Leadership of Health and Social Care Adults with distinction. I am an adaptable person with good business acumen and a positive attitude.


As a passionate healthcare professional, I am committed to leading my team in delivering outstanding care to our residents. I practice an open-door policy for residents, relatives, and staff, as they are at the heart of what we do at The Fernes.

Hayley

Hayley Harris

Job Title: Deputy Manager Joined: 2017

Hi, my name is Hayley and I am the Deputy Manager at The Fernes. I started working here 8 years ago as a carer and have followed my career goals and aspirations and worked my way through the ranks to Deputy Manager.


My learning and development was recognised in 2023 when I was the south divisions Learner of the Year.


My passion within the care sector is palliative care, and I am the homes Palliative Care Champion.


In my spare time, I enjoy watching sports or being by the sea.


I look forward to welcoming you to our wonderful home.

Justyna

Justyna Scigacz

Job Title: Community Care Lead Joined: 2019

Hi my name is Justyna and I am Community Care Lead here at The Fernes. I actually started my journey here at Barchester as a housekeeper in 2019 but soon realised my passion was within the care side of the home. I worked hard to progress from Carer to Community Care Lead by completing my NVQ’s within the company. I work mainly on our Memory Lane unit and I am also Dementia Champion. As a Care Community Lead I am responsible for overseeing the clinical and care delivery within the home. I take pride in maintaining high standards of quality, compliance, and person-centered care, while nurturing a positive and inclusive culture among my team. I am approachable and supportive; I actively encourage learning, reflection, and team development. I strive to lead by example, balancing professionalism with warmth and empathy in every interaction with residents, families, and staff.

Becci

Becci Evans

Job Title: Admin Assistant Joined: 2017

Hello, my name is Becci. I have worked at The Fernes since 2017. I started out as a carer and in 2023 I was given the opportunity to take on the role of Admin Assistant. I really enjoy the different challenges this role brings whilst still being able to see the lovely residents and our wonderful team. I love being able to build up relationships with family and friends and welcome them into our home with a smile. My career here at The Fernes has taught me many new skills which I am really grateful for and I look forward to expanding my knowledge further.

Anna

Anna Van Der Lugt

Job Title: Senior Carer Joined: 2023

Hello, my name is Anna. I have worked in care since I was 18. In February 2023, I joined The Fernes as a Senior Carer and work within our Memory Lane Community. I take great pleasure and pride in my role and love the rewarding feeling of helping others. Every day here is different, and I look forward to facing the challenges each day brings.

Emily

Emily Foxell

Job Title: Senior Carer Joined: 2022

Hello, my name is Emily. I’ve been working at the Fernes for a year and a half. I started as a carer and was given the opportunity to progress and begin my NVQ 3 to become a senior carer.


I’m passionate about my job and love working for the Fernes. It’s become a second family, both staff and residents and I hope to progress my career here.

Saffire

Saffire Moxham

Job Title: Senior Carer Joined: 2023

My name is Saffire and I have worked here at The Fernes since 2023, starting out as a carer on nights.
I was soon given the opportunity to progress to a senior carer and move on to the day shift.
You will find me working on all 3 floors throughout the home. I enjoy the variety this gives me plus it allows me to get to know all the residents we care for.
I am also a Dementia Champion for our home, which I enjoy. I like to spend my spare time with my family or indulging in some retail therapy

Gemma

Gemma Woodford

Job Title: Activities Lead Joined: 2022

I have been working in care for the majority of my work life, I started in domiciliary care and then made the move to The Fernes Care Home. I have progressed from Carer to Senior Carer and jumped at the opportunity to become the Activities Coordinator. I am outgoing and creative so find this role much more suited to me.


I enjoy planning all the fun and meaningful activities which are enriching the residents' lives. As I have worked my way up at The Fernes, I feel I know our residents very well and love to meet new faces, getting to know them and help them to meet new friends. Spending quality time with residents and seeing them relaxed, smiling and happy is the most rewarding part of the role.

Mark

Mark King

Job Title: Head of Maintenance Joined: 2025

My name is Mark. I started at The Fernes on 2025. Previously, I was a Facilities manager at various secondary schools. This has given me the opportunity to expand on my skill set in different areas of maintenance and Health and Safety. I am very into motorcycles, so much so that I own 3! In my spare time, I am either riding my bike or oil painting. No job is too big or small; my priority is ensuring the residents are safe and happy in their homes.

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