Wulfrun Rose Nursing Home

Underhill Lane, Underhill, Wolverhampton WV10 8LP
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9.7 127 Reviews
  • Wulfrun Rose Nursing Home, Wolverhampton
Wulfrun Rose Care Home opened in February 2016 and is set in the pleasant residential district of Bushbury, near Wolverhampton.

Modern and purpose-designed, Wulfrun Rose is a unique living facility that provides a comfortable, stress-free environment allowing the residents to maximise all quality of life.

From the cafe and spacious waiting lounge to quiet peaceful retreats, there is a choice of communal areas for the resident to relax, socialise or spend private time with friends and family such as the beautiful landscaped sensory garden with fountains and seating areas designed specifically for the comfort and enjoyment.

Wulfrun Rose team offers care with kindness, dedication and compassion for the residents as part of the extended families.
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Care Provided by Wulfrun Rose Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees What's included?

Contact Wulfrun Rose Nursing Home to confirm what's included and get a personalised quote:

Contact Wulfrun Rose Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Louise Ali (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (67)

Visiting

  • No restrictions on the visiting times but if possible please avoid lunch or dinner times.

Parking

  • Ample car park spaces both at the front and rear of the care home

Wulfrun Rose Nursing Home Reviews (127)

9.7

Wulfrun Rose Nursing Home has a Review Score of 9.7 (9.733) out of 10, based on 39 reviews in the last 2 years.
Over all time Wulfrun Rose Nursing Home has 127 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wulfrun Rose Nursing Home
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Total of 127, showing 81-100
Review from Pauline W (Daughter of Resident) published on 4 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A desperate need to place Mom in a safe, caring, loving environment - our new journey with you began. Exceptional support shown is overwhelming. Thoughtful, kind words, gentleness, care shown to Mom means the world to us all. Mom with very few words, let you know through her smile, she knew you wanted
to care for her and keep her safe and well. You have all shared with us Moms journey. Care is not a job but a vocation and I have to say what a Team you have. I have never met a Manager anywhere that gives so much to his Team and gets so much in return. You are generous with your time, heartfelt words and support. The 'Wulfrun Rose Family' as I will always refer to you as are the benchmark in Care that all Care Homes and their Staff should aspire to be. Sadly after just a few months, Mom has passed, not really able to appreciate the whole environment she was fortunate to be in. Dignity, respect, love shown to Mom as she left this earth, and as she left Wulfrun Rose Care Home was beautiful, overwhelming.
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Review from Brenda M (Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt I had to put pen to paper and tell you my experience about Wulfrun Rose Nursing Home. I've been staying for a week convalescing form lung operation at hospital.
I've been very well looked after and if at any time I have to stay in a home it would certainly be this one.
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Review from H R (Daughter of Resident) published on 6 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ethos at Wulfrun Rose is really impressive. The striking characteristics of warmth, openness, efficiency and excellence of care run through the whole organisation, from the first contact over the telephone and with reception staff – through the carers and nurses – up to the managers.


The environment

at Wulfrun Rose is modern and pleasing. Facilities are good. Members of staff are, without exception, caring and friendly. They never seemed rushed. There are practical, efficient and do all they can for the comfort and well-being of residents. They are very helpful and informative in communications with family members too.


My mother was very unwell when she moved to Wulfrun Rose. She could not have had better care during the last stage of her life. This was a huge comfort to her and to the family.


Thank you to all at Wulfrun Rose.

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Review from Val S (Daughter of Resident) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wulfrun Rose. A home that cares.


The rooms are a good size light, airy and well furnished with a wet room en-suite facility. There are beautiful gardens. A great activity room where residents have fun from tossing pancakes, playing games, making Easter Bonnets, manicures and many other events.

There is also a Hairdressing Salon.


My mother has been a resident since January 2018. She was really poorly at that time and our family was very worried about her.
The care that both Management and Staff have shown her has been incredible. They're friendly, helpful, extremely professional and nothing is too much trouble, attitude is wonderful to witness.
Now after four months at Wulfrun Rose her pain is well managed and she is extremely happy to be part of " The Wulfrun Rose Family".
Our sincere thanks to everyone at Wulfrun Rose. A care home in the true sense of the words.

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Review from Heather F (Daughter of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident in this home and we decided to arrange respite care for him.
From the beginning of our visiting the home and to the end of dad's stay. We were impressed with the friendly, kind and attentive care of the staff. The staff were all very professional and were very approachable
if we asked for information. Dad was supported and looked after very well and he was back on his feet in no time at all. He even opted to extend his time for a further week.
The home was clean, the lounge accommodating and used well by the residents. I have nothing but compliments for Wulfrun Rose.
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Review from Andrew J (Son of Resident) published on 12 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brothers and I are full of praise for the way in which our dad was looked after when he came into Wulfrun Rose to convalesce. Following a period in hospital, he was helped and encouraged to get back to a state of health such that he was able to return home. The quality of care, the ambience in the
home, the active involvement of the management and the standards that are expected are all of the highest order.
Unfortunately, some weeks after returning home, dad became poorly again which resulted in a visit to A and E . The manager and his staff arranged for dad to return and made accommodation available to him within 12 hours. A truly remarkable testament to the care, concern and management ability at Wulfrun Rose.
We cannot speak highly enough of the care and loving attention to be found here.
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Review from June M (Daughter of Resident) published on 14 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If Wulfrun Rose were a hotel, I would rate it a 5 star. It is however much more than a hotel it is the most loving, caring environment for your loved one to stay. I (and all my family) cannot speak highly enough of it. We can all relax in the knowledge that our 100-year-old mother is being treated with
dignity and lovingly cared for. She has settled in very quickly and is happy in her new home. All the staff at Wulfrun Rose know the true meaning of 'care' in every sense of the word. They are attentive and have a loving approach to all the residents. Without exception, all residents are treated as if they are the carers loved ones. That is the highest praise possible. Our sincere thanks to the excellent management team and all the staff who provide this wonderful service.
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Review from Linda T (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very bright and clean and there is always someone on reception. Would like to see just a little more contact between residents and carers just by way of - "Good morning, how are you etc, do you need anything." I know there isn't always the time for this.
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Review from Joanne P (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad, initially, was in respite at Wulfrun Rose and went into permanent nursing care, in July 2016 until he sadly passed away December 2017. Choosing a permanent home , for your loved one, when as a family, you are no longer able to look after them, is an extremely difficult decision to make. We
needn’t have worried. The care and dignity showed to my dad was excellent. From the beginning we were made to feel extremely welcome and part of an extended family. If we ever had an issue, we raised it and it would be dealt with to our satisfaction. Every member of staff from reception, kitchen, housekeeping, activities, Carers, nursing staff and management, did everything possible to meet our needs. During the last few days of dad’s life, all staff went above and beyond to make, his final moments peaceful and comfortable. The care and understanding shown to us all is something we will always remember and be grateful for. Thankyou
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Review from Kathleen M (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked in care for the past thirty years, I can honestly write that this has to be of a very high standard throughout the home.
I would not place my mother elsewhere. Very content to know that she is being looked after.
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Review from Muriel W (Stepdaughter of Resident) published on 14 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked after my Stepfather during his last days and the staff were brilliant. Management could not do enough for him and all the family members, they made sure we had a room to use and that we had plenty of food. The staff treated him with dignity and respect at all times. Brilliant staff and super
management.
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Review from Clifford M (Son of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at this home my mother's health and personal appearance seems far better than at her previous home. Personal presentation is of a much higher standard. Nothing is too much trouble for the care staff. Any problems we mention health wise is dealt with promptly.
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Review from J T (Daughter of Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into Wulfrun Rose with a terminal illness, MSA, totally immobile.
From day one she was made very welcome and involved with activities as much as was allowed and also taken on a trip (totally unexpected).
The staff were friendly and helpful. We were kept informed of mum's progress at all times
and nothing was too much trouble for anyone involved.
When mum passed the staff were loving and caring.
So when my mother in law needed nursing care, terminal again, this year 2017, we had no hesitation on where she was to go. Keep up the good work. Thank you is not enough.
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Review from S W (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find Wulfrun Rose a nice, friendly care home.
I think it is clean and the décor is inviting.
Staff are pleasant and helpful when around.
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Review from Gladys P (Respite Resident) assisted by family/friend published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent overall. Food - plenty of variety, plenty of food. Cannot fault the care I receive, I have no hesitation in going to stay here again. Will miss all the staff and other residents.
Reply from Kelly, Deputy Manager at Wulfrun Rose Nursing HomeWulfrun Rose staff and management sincerely appreciate your kind words.
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Review from S MG (Wife of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is wonderful for both of us to know my husband is kept safe, nourished and very well looked after whilst in respite care.
I have peace of mind when I go away on a short break. I have complete confidence that his care will be more than adequate and more so, he likes it there and is quite happy for
us both to have the break. All staff go above and beyond their duties. Grateful thanks to management and staff. All excellent.
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Review from P B (Son of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had three weeks of palliative care at the home. Our family were assisted well at every stage of his brief residence.
We are most grateful to all of the staff who provided our needs at a very difficult time.
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Review from Wendy L (Daughter of Resident) published on 21 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was sent to Wulfrun Rose for assessment from hospital after an illness. I was in such an emotional state and every member of staff that I spoke to was so kind and helpful. My mum is recovering and starting to interact. She has said that all the staff were kind and caring. It is a beautiful
home, purpose built and very comfortable. Mum is due to go home with a care package in place but when my family and I have a holiday, I hope that she will be accepted back in Wulfrun Rose for respite care. I would then have peace of mind that she would be safe and looked after.
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Review from Patricia B (Daughter of Resident) published on 17 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had a weeks stay in this home and he expressed how friendly and caring the staff were and that they'd looked after him very well. He ate his meals and said he enjoyed them. Everyone was well organised and plenty going on there. If he was to have to go into respite again he would be happy to
go back there.
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Review from Martin H (Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Heaters cold for 5 nights and the food was average, however, the care was good.
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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Wulfrun Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.733 for Wulfrun Rose Nursing Home is calculated as follows: ( (346 Excellents x 5) + (105 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 460 Ratings = 4.733
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wulfrun Rose Nursing Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (6)

Louise

Louise Ali

Job Title: Home Manager Joined: 2018

I am the Home Manager at Wulfrun Rose Nursing Home. I am a registered learning disability nurse with over 16 years of experience.


I have worked at Wulfrun Rose for 7 years, and I am passionate about our team, our home and ensuring our residents live a fulfilled and meaningful life.


I look forward to showing you around our wonderful home.

Rashika

Rashika Verma

Job Title: Receptionist Joined: 2022

I enjoy my role of meeting and greeting visitors who come to visit us at Wulfrun Rose, and I love to be involved in helping them with their queries.


I also enjoy being part of a wonderful team and family.

Shanta

Shanta Salisbury

Job Title: Home Administrator Joined: 2022

I have worked in care for over 13 years, and it's the most rewarding job.


I enjoy helping people and ensuring their transition to the care home is smooth.


I enjoy meeting with new families and residents and helping them settle into our wonderful.

David

David Ali

Job Title: Activity Coordinators Joined: 2022

Hi, I'm Dave,


I have been an Activity Coordinator at Wulfrun Rose for 2 years and I absolutely love it.


I love being part of this valued-based company. I have built some really lovely relationships with the residents and their families, building and creating long-lasting memories for all.

Julie

Julie Troy

Job Title: Head housekeeper Joined: 2020

Hi, I'm Julie,


I have worked at Wulfrun Rose Care Home for over 4 years and I absolutely love it.


It's such a homely environment. I enjoy meeting with our residents and hearing about all the wonderful things that they have been getting up to.

Mark

Mark

Job Title: Maintenance Operative

Hi i'm Mark, and I am currently the Maintenance Operative at Wulfrun Rose, and I look forward to meeting you.

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