Wulfrun Rose Nursing Home

Underhill Lane, Underhill, Wolverhampton WV10 8LP
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9.7 120 Reviews
  • Wulfrun Rose Nursing Home, Wolverhampton
Wulfrun Rose Care Home opened in February 2016 and is set in the pleasant residential district of Bushbury, near Wolverhampton.

Modern and purpose-designed, Wulfrun Rose is a unique living facility that provides a comfortable, stress-free environment allowing the residents to maximise all quality of life.

From the cafe and spacious waiting lounge to quiet peaceful retreats, there is a choice of communal areas for the resident to relax, socialise or spend private time with friends and family such as the beautiful landscaped sensory garden with fountains and seating areas designed specifically for the comfort and enjoyment.

Wulfrun Rose team offers care with kindness, dedication and compassion for the residents as part of the extended families.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Louise Ali (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (67)

Visiting

  • No restrictions on the visiting times but if possible please avoid lunch or dinner times.

Parking

  • Ample car park spaces both at the front and rear of the care home

Wulfrun Rose Nursing Home Reviews (120)

9.7

Wulfrun Rose Nursing Home has a Review Score of 9.7 (9.738) out of 10, based on 37 reviews in the last 2 years.
Over all time Wulfrun Rose Nursing Home has 120 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wulfrun Rose Nursing Home
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Total of 120, showing 81-100
Review from Linda T (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very bright and clean and there is always someone on reception. Would like to see just a little more contact between residents and carers just by way of - "Good morning, how are you etc, do you need anything." I know there isn't always the time for this.
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Review from Joanne P (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad, initially, was in respite at Wulfrun Rose and went into permanent nursing care, in July 2016 until he sadly passed away December 2017. Choosing a permanent home , for your loved one, when as a family, you are no longer able to look after them, is an extremely difficult decision to make. We
needn’t have worried. The care and dignity showed to my dad was excellent. From the beginning we were made to feel extremely welcome and part of an extended family. If we ever had an issue, we raised it and it would be dealt with to our satisfaction. Every member of staff from reception, kitchen, housekeeping, activities, Carers, nursing staff and management, did everything possible to meet our needs. During the last few days of dad’s life, all staff went above and beyond to make, his final moments peaceful and comfortable. The care and understanding shown to us all is something we will always remember and be grateful for. Thankyou
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Review from Kathleen M (Daughter of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked in care for the past thirty years, I can honestly write that this has to be of a very high standard throughout the home.
I would not place my mother elsewhere. Very content to know that she is being looked after.
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Review from Muriel W (Stepdaughter of Resident) published on 14 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked after my Stepfather during his last days and the staff were brilliant. Management could not do enough for him and all the family members, they made sure we had a room to use and that we had plenty of food. The staff treated him with dignity and respect at all times. Brilliant staff and super
management.
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Review from Clifford M (Son of Resident) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at this home my mother's health and personal appearance seems far better than at her previous home. Personal presentation is of a much higher standard. Nothing is too much trouble for the care staff. Any problems we mention health wise is dealt with promptly.
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Review from J T (Daughter of Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into Wulfrun Rose with a terminal illness, MSA, totally immobile.
From day one she was made very welcome and involved with activities as much as was allowed and also taken on a trip (totally unexpected).
The staff were friendly and helpful. We were kept informed of mum's progress at all times
and nothing was too much trouble for anyone involved.
When mum passed the staff were loving and caring.
So when my mother in law needed nursing care, terminal again, this year 2017, we had no hesitation on where she was to go. Keep up the good work. Thank you is not enough.
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Review from S W (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find Wulfrun Rose a nice, friendly care home.
I think it is clean and the décor is inviting.
Staff are pleasant and helpful when around.
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Review from Gladys P (Respite Resident) assisted by family/friend published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent overall. Food - plenty of variety, plenty of food. Cannot fault the care I receive, I have no hesitation in going to stay here again. Will miss all the staff and other residents.
Reply from Kelly, Deputy Manager at Wulfrun Rose Nursing Home

Wulfrun Rose staff and management sincerely appreciate your kind words.

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Review from S MG (Wife of Resident) published on 8 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is wonderful for both of us to know my husband is kept safe, nourished and very well looked after whilst in respite care.
I have peace of mind when I go away on a short break. I have complete confidence that his care will be more than adequate and more so, he likes it there and is quite happy for
us both to have the break. All staff go above and beyond their duties. Grateful thanks to management and staff. All excellent.
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Review from P B (Son of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had three weeks of palliative care at the home. Our family were assisted well at every stage of his brief residence.
We are most grateful to all of the staff who provided our needs at a very difficult time.
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Review from Wendy L (Daughter of Resident) published on 21 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was sent to Wulfrun Rose for assessment from hospital after an illness. I was in such an emotional state and every member of staff that I spoke to was so kind and helpful. My mum is recovering and starting to interact. She has said that all the staff were kind and caring. It is a beautiful
home, purpose built and very comfortable. Mum is due to go home with a care package in place but when my family and I have a holiday, I hope that she will be accepted back in Wulfrun Rose for respite care. I would then have peace of mind that she would be safe and looked after.
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Review from Patricia B (Daughter of Resident) published on 17 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had a weeks stay in this home and he expressed how friendly and caring the staff were and that they'd looked after him very well. He ate his meals and said he enjoyed them. Everyone was well organised and plenty going on there. If he was to have to go into respite again he would be happy to
go back there.
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Review from Martin H (Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Heaters cold for 5 nights and the food was average, however, the care was good.
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Review from Maud R (Resident) published on 30 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoyable stay with friendly staff.
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Review from Antoinette M (Resident) assisted by family/friend published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here. I feel that they have saved my life. The exercise activities on a Friday are excellent.
Reply from Judy Brown, Manager at Wulfrun Rose Nursing Home

Thank you for your kind review.

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Review from Paul J (Son of Resident) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was a bit worried when dad went in the home but have since thought we made the right choice the home is very clean the staff are very pleasant although he doesn't get out of bed he always looks comfy. Nice big telly and from what I see on the notice boards and photo's there are lots going on and the
residents all seem to be looked after.
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Review from R C (Daughter of Resident) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home very friendly and clean.
Reply from Judy Brown, Manager at Wulfrun Rose Nursing Home

Thanks for your kind review. We will continue to try and provide a best possible service.

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Review from Charles H (Grandson of Resident) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite living in London and only being able to visit my grandmother once or twice a fortnight I am welcomed each time at Wulfrun Rose by warm and friendly staff. This is clearly reflected in the care given to my grandmother. One of the things I am most grateful for is the opportunity to come and have
dinner with my nan and her aunt (who is also a resident). The staff have created a very close and comfortable yet professional relationship with all the residents and their families. It is clear that everyone working here is doing so because they want to, and not because they have to. Despite the circumstances, it is always a pleasure to visit Wulfrun Rose and would highly recommend it as a place for families in search of a care home for their loved one.
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Review from Dorothy W (Resident) published on 22 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been in Wulfrun Rose Nursing Home on two occasions over the past six months, as always high-quality care throughout and friendly dedicated staff, always the same familiar faces which is nice. I love my daily activities and little chats with everyone it makes me feel at home. The food is beautiful
and as always a lovely stay. I would highly recommend this home.
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Review from William P (Resident) published on 17 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been at Wulfrun Rose since the opening. The home is very nice, friendly clean and plenty of good things, the food is very good, the staff are, all excellent and so is the manager. I have my own garden patch and do all my own growing of plants and herbs. I go out to various places and I enjoy this, have
made some real good friends at Wulfrun Rose.
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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Wulfrun Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.738 for Wulfrun Rose Nursing Home is calculated as follows: ( (329 Excellents x 5) + (105 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 439 Ratings = 4.738
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wulfrun Rose Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (6)

Louise

Louise Ali

Job Title: Home Manager Joined: 2018

I am the Home Manager at Wulfrun Rose Nursing Home. I am a registered learning disability nurse with over 16 years of experience.


I have worked at Wulfrun Rose for 7 years and I am passionate about our team, our home and ensuring our residents live a fulfilled and meaningful life.


I look forward to showing you around our wonderful home.

Rashika

Rashika Verma

Job Title: Receptionist Joined: 2022

I enjoy my role of meeting and greeting visitors who come to visit us at Wulfrun Rose and I love to be involved in helping them with their queries.


I also enjoy being part of a wonderful team and family.

Shanta

Shanta Salisbury

Job Title: Home Administrator Joined: 2022

I have worked in care for over 13 years and it's the most rewarding job.


I enjoy helping people and ensuring their transition to the care home is smooth.


I enjoy meeting with new families and residents and helping them settle into our wonderful.

Jade

Jade Guest

Job Title: Head Chef Joined: 2022

Hi, I'm Jade and I am currently the head chef here at Wulfrun Rose.


I have been at Wulfrun for over 2 years and I really enjoy it. I love meeting our residents and their families to ensure the highest service is provided for them during their meal services.


Welcome to our happy home.

David

David Ali

Job Title: Activity Coordinators Joined: 2022

Hi, I'm Dave,


I have been an Activity Coordinator at Wulfrun Rose for 2 years and I absolutely love it.


I love being part of this valued-based company. I have built some really lovely relationships with the residents and their families, building and creating long-lasting memories for all.

Julie

Julie Troy

Job Title: Head housekeeper Joined: 2020

Hi, I'm Julie,


I have worked at Wulfrun Rose Care Home for over 4 years and I absolutely love it.


It's such a homely environment. I enjoy meeting with our residents and hearing about all the wonderful things that they have been getting up to.

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