Wulfrun Rose Nursing Home

Underhill Lane, Underhill, Wolverhampton WV10 8LP
Review Us
9.7 120 Reviews
  • Wulfrun Rose Nursing Home, Wolverhampton
Wulfrun Rose Care Home opened in February 2016 and is set in the pleasant residential district of Bushbury, near Wolverhampton.

Modern and purpose-designed, Wulfrun Rose is a unique living facility that provides a comfortable, stress-free environment allowing the residents to maximise all quality of life.

From the cafe and spacious waiting lounge to quiet peaceful retreats, there is a choice of communal areas for the resident to relax, socialise or spend private time with friends and family such as the beautiful landscaped sensory garden with fountains and seating areas designed specifically for the comfort and enjoyment.

Wulfrun Rose team offers care with kindness, dedication and compassion for the residents as part of the extended families.
Show Wulfrun Rose Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Louise Ali (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (67)

Visiting

  • No restrictions on the visiting times but if possible please avoid lunch or dinner times.

Parking

  • Ample car park spaces both at the front and rear of the care home

Wulfrun Rose Nursing Home Reviews (120)

9.7

Wulfrun Rose Nursing Home has a Review Score of 9.7 (9.738) out of 10, based on 37 reviews in the last 2 years.
Over all time Wulfrun Rose Nursing Home has 120 reviews.

Overall Experience
  • 95
  • 21
  • 1
  • 0
  • 3
Date Published
  • 120
  • 13
  • 29
  • 37
  • 83
Reviewer Connection to Wulfrun Rose Nursing Home
  • 50
  • 17
  • 14
  • 8
  • 6
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 120, showing 61-80
Review from Vernon M (Son of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for all the care you have given Dad over the past 12-months and at the end of his life. The family is wholly grateful. You are angels. You treated Dad and us with dignity and respect.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for your kind words. We were honoured to care for your father.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter L (Nephew of Resident) published on 14 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited my uncle in this home over the years and in his previous homes before this one. I have always felt that this home suits his previous lifestyle and that he should have been here earlier. However, he has spent the last few years of his life being cared for by a wonderful team, and I can't
say thank you enough for all the love and care that they have given him.
The care is very person-centred, and as I work in the health environment myself, I know how hard it is to get it right. This home is doing a wonderful job, and I highly commend them.
At this difficult time when visitors are not permitted into the home for everyone's safety, I am highly thankful that I was allowed to PPE up myself and pop in for a few minutes as my uncle had deteriorated and I'm happy to say I saw he was being cared for to the fullest extent. Thank you for letting me have that time with him.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for your kind comments. We are trying our best in these difficult times.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from DW (Friend of Resident) published on 26 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank this home enough for the care and commitment that they are giving to all the residents and the local elderly people in the community. The care in the home has always been exceptional and now this is overflowing into the local community. Fantastic team from top to bottom left to right
and any which way round. If I need a care home in the future I know this is the one I'll choose. Thank you for making my community better by being in it.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for your kind words. We are trying our best to assist all within the community who need it at this troubled time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lulu B (Granddaughter of Resident) published on 13 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would not hesitate to recommend this home to anyone looking for a home for their loved one. I have been very impressed with the care that they give my grandmother. They treat her with respect and dignity and she is extremely happy and settled.
Recently there have been brilliant entertainers and arts
and craft projects going on and I was blown away this week to see living eggs delivered and baby chicks in the home. It was totally amazing and my grandmother can't stop talking about how much fun she's having.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for this lovely review, and for taking the time to write it.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tony B (Son of Resident) published on 25 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
A solid team of carers with a capital C.
A positive atmosphere with an attention to detail in hygiene, nutrition and entertainment.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for taking the time to write this lovely review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon W (Friend of Resident) published on 18 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just spent a very pleasant day visiting an old friend of mine at Wulfrun Rose. Her family informed me that she had been moved there after becoming unwell and my thoughts were 'oh dear, a care home'. However, from the point of arrival to the point of leaving, I have not experienced such a warm
welcome nor witnessed such devoted and caring staff. The staff team were very pleasant and polite and offered me drinks and even lunch whilst I was there and the care and interaction they showed were second to none. My friend was settled and comfortable and expressed to me that she felt at home with no worries or concerns whatsoever. The family have obviously made the right choice in selecting Wulfrun Rose as the place for their mother and I am happy to say I would visit again most readily and if ever I needed such care then I know where I'm going. A big thank you to the manager and staff for the atmosphere that you have created within this home.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for this review. It's nice to know we can change the minds of people thinking of a care home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara K (Daughter of Resident) published on 18 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was worried initially when I was told that my mother had to come to a nursing home as I wanted her in a hospice for her end of life.
But I was pleasantly surprised when my mother was admitted. The care staff couldn't do enough for her and her last few weeks were peaceful and dignified. The whole
experience was made a calming one and I cannot thank the home enough for their support through this time.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank for taking the time to write this review, it was a pleasure to provide care to such a lovely woman as your mother.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony L (Son of Resident) published on 18 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly and helpful staff, always putting something on, from trips to shows, also a wide range of games.
Nice clean home; they do all their own cooking on-site from fresh products.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for taking the time to write this lovely review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter W (Brother of Resident) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my brother at Wulfrun Rose now for some years and I have to say that I am impressed in the changes I have seen over the recent months. The home has always been caring and considerate and I have never had any worries over my brothers wellbeing. These last few months though, I have
seen increased awareness from staff in how they interact with the residents and they seem to show a deeper understanding of their needs. On questioning the staff, they have informed me that they feel supported and valued by the manager and the senior team and this has uplifted them. The home was clean and tidy, the manager and staff were friendly and sociable and the whole atmosphere was positive. The improvements have turned a good home into a warm and loving home. From the top tier to the bottom, the staff care and that shows.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for your kind review. It is lovely to hear such kind thoughtful words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laudry C (Friend of Resident) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely home. I've visited my friend this week to discover the home has had a new activity lady start to help the other one. This is great and she seemed really nice and bubbly. I would truly recommend this home to anyone who needs care. Faultless.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for the kind review and for taking the time to write this.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katie B (Daughter of Resident) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow is all I can say about this home. My mother has been a resident here for some years and has always been settled and comfortable but I always worried about leaving and felt that something was lacking. However, changes have been happening over the last few months and I can now see a real difference
in the environment and feel a real difference in the atmosphere. The manager has worked hard to introduce some new processes and I think they are starting to see the results. The staff are very caring and show my mother a lot of patience. I think the home is moving forward at a lovely pace and look forward to seeing what comes next.
Reply from Ann Simmonds, Manager at Wulfrun Rose Nursing Home

Thank you for this review, it is much appreciated and its nice to know that our changes are being noticed.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Daughter of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful experience of a care home, the staff are truly amazing. Although my Mom was only with the home a short time through palliative care I could not have asked for or wished for a better environment. The staff always addressed my Mum with respect and care., they go above and beyond. I would
have no qualms recommending the home to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Friend of Resident) published on 6 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wulfrun Rose Nursing Home is a lovely, clean, friendly home.
All the staff carers, receptionists, domestics, kitchen are friendly, pleasant, nothing was too much trouble.
The home is well organised, food is excellent.
Rooms clean and very comfortable.
I would highly recommend Wulfrun Rose.
Reply from Bright Gurupira, Manager at Wulfrun Rose Nursing Home

Thank you for the review. It was an absolute pleasure for the team here at Wulfrun Rose to look after your loved one. Best wishes and do visit us whenever you can.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline W (Daughter of Resident) published on 4 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A desperate need to place Mom in a safe, caring, loving environment - our new journey with you began. Exceptional support shown is overwhelming. Thoughtful, kind words, gentleness, care shown to Mom means the world to us all. Mom with very few words, let you know through her smile, she knew you wanted
to care for her and keep her safe and well. You have all shared with us Moms journey. Care is not a job but a vocation and I have to say what a Team you have. I have never met a Manager anywhere that gives so much to his Team and gets so much in return. You are generous with your time, heartfelt words and support. The 'Wulfrun Rose Family' as I will always refer to you as are the benchmark in Care that all Care Homes and their Staff should aspire to be. Sadly after just a few months, Mom has passed, not really able to appreciate the whole environment she was fortunate to be in. Dignity, respect, love shown to Mom as she left this earth, and as she left Wulfrun Rose Care Home was beautiful, overwhelming.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brenda M (Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt I had to put pen to paper and tell you my experience about Wulfrun Rose Nursing Home. I've been staying for a week convalescing form lung operation at hospital.
I've been very well looked after and if at any time I have to stay in a home it would certainly be this one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H R (Daughter of Resident) published on 6 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ethos at Wulfrun Rose is really impressive. The striking characteristics of warmth, openness, efficiency and excellence of care run through the whole organisation, from the first contact over the telephone and with reception staff – through the carers and nurses – up to the managers.


The environment

at Wulfrun Rose is modern and pleasing. Facilities are good. Members of staff are, without exception, caring and friendly. They never seemed rushed. There are practical, efficient and do all they can for the comfort and well-being of residents. They are very helpful and informative in communications with family members too.


My mother was very unwell when she moved to Wulfrun Rose. She could not have had better care during the last stage of her life. This was a huge comfort to her and to the family.


Thank you to all at Wulfrun Rose.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Val S (Daughter of Resident) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wulfrun Rose. A home that cares.


The rooms are a good size light, airy and well furnished with a wet room en-suite facility. There are beautiful gardens. A great activity room where residents have fun from tossing pancakes, playing games, making Easter Bonnets, manicures and many other events.

There is also a Hairdressing Salon.


My mother has been a resident since January 2018. She was really poorly at that time and our family was very worried about her.
The care that both Management and Staff have shown her has been incredible. They're friendly, helpful, extremely professional and nothing is too much trouble, attitude is wonderful to witness.
Now after four months at Wulfrun Rose her pain is well managed and she is extremely happy to be part of " The Wulfrun Rose Family".
Our sincere thanks to everyone at Wulfrun Rose. A care home in the true sense of the words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Heather F (Daughter of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident in this home and we decided to arrange respite care for him.
From the beginning of our visiting the home and to the end of dad's stay. We were impressed with the friendly, kind and attentive care of the staff. The staff were all very professional and were very approachable
if we asked for information. Dad was supported and looked after very well and he was back on his feet in no time at all. He even opted to extend his time for a further week.
The home was clean, the lounge accommodating and used well by the residents. I have nothing but compliments for Wulfrun Rose.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew J (Son of Resident) published on 12 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brothers and I are full of praise for the way in which our dad was looked after when he came into Wulfrun Rose to convalesce. Following a period in hospital, he was helped and encouraged to get back to a state of health such that he was able to return home. The quality of care, the ambience in the
home, the active involvement of the management and the standards that are expected are all of the highest order.
Unfortunately, some weeks after returning home, dad became poorly again which resulted in a visit to A and E . The manager and his staff arranged for dad to return and made accommodation available to him within 12 hours. A truly remarkable testament to the care, concern and management ability at Wulfrun Rose.
We cannot speak highly enough of the care and loving attention to be found here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from June M (Daughter of Resident) published on 14 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If Wulfrun Rose were a hotel, I would rate it a 5 star. It is however much more than a hotel it is the most loving, caring environment for your loved one to stay. I (and all my family) cannot speak highly enough of it. We can all relax in the knowledge that our 100-year-old mother is being treated with
dignity and lovingly cared for. She has settled in very quickly and is happy in her new home. All the staff at Wulfrun Rose know the true meaning of 'care' in every sense of the word. They are attentive and have a loving approach to all the residents. Without exception, all residents are treated as if they are the carers loved ones. That is the highest praise possible. Our sincere thanks to the excellent management team and all the staff who provide this wonderful service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Wulfrun Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.738 for Wulfrun Rose Nursing Home is calculated as follows: ( (329 Excellents x 5) + (105 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 439 Ratings = 4.738
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wulfrun Rose Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (6)

Louise

Louise Ali

Job Title: Home Manager Joined: 2018

I am the Home Manager at Wulfrun Rose Nursing Home. I am a registered learning disability nurse with over 16 years of experience.


I have worked at Wulfrun Rose for 7 years and I am passionate about our team, our home and ensuring our residents live a fulfilled and meaningful life.


I look forward to showing you around our wonderful home.

Rashika

Rashika Verma

Job Title: Receptionist Joined: 2022

I enjoy my role of meeting and greeting visitors who come to visit us at Wulfrun Rose and I love to be involved in helping them with their queries.


I also enjoy being part of a wonderful team and family.

Shanta

Shanta Salisbury

Job Title: Home Administrator Joined: 2022

I have worked in care for over 13 years and it's the most rewarding job.


I enjoy helping people and ensuring their transition to the care home is smooth.


I enjoy meeting with new families and residents and helping them settle into our wonderful.

Jade

Jade Guest

Job Title: Head Chef Joined: 2022

Hi, I'm Jade and I am currently the head chef here at Wulfrun Rose.


I have been at Wulfrun for over 2 years and I really enjoy it. I love meeting our residents and their families to ensure the highest service is provided for them during their meal services.


Welcome to our happy home.

David

David Ali

Job Title: Activity Coordinators Joined: 2022

Hi, I'm Dave,


I have been an Activity Coordinator at Wulfrun Rose for 2 years and I absolutely love it.


I love being part of this valued-based company. I have built some really lovely relationships with the residents and their families, building and creating long-lasting memories for all.

Julie

Julie Troy

Job Title: Head housekeeper Joined: 2020

Hi, I'm Julie,


I have worked at Wulfrun Rose Care Home for over 4 years and I absolutely love it.


It's such a homely environment. I enjoy meeting with our residents and hearing about all the wonderful things that they have been getting up to.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wulfrun Rose Nursing Home to verify any information. View our terms and conditions. Wulfrun Rose Nursing Home has an Enhanced Service - more info.