Wulfrun Rose Nursing Home

Underhill Lane, Underhill, Wolverhampton WV10 8LP
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9.7 120 Reviews
  • Wulfrun Rose Nursing Home, Wolverhampton
Wulfrun Rose Care Home opened in February 2016 and is set in the pleasant residential district of Bushbury, near Wolverhampton.

Modern and purpose-designed, Wulfrun Rose is a unique living facility that provides a comfortable, stress-free environment allowing the residents to maximise all quality of life.

From the cafe and spacious waiting lounge to quiet peaceful retreats, there is a choice of communal areas for the resident to relax, socialise or spend private time with friends and family such as the beautiful landscaped sensory garden with fountains and seating areas designed specifically for the comfort and enjoyment.

Wulfrun Rose team offers care with kindness, dedication and compassion for the residents as part of the extended families.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Louise Ali (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 64+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (67)

Visiting

  • No restrictions on the visiting times but if possible please avoid lunch or dinner times.

Parking

  • Ample car park spaces both at the front and rear of the care home

Wulfrun Rose Nursing Home Reviews (120)

9.7

Wulfrun Rose Nursing Home has a Review Score of 9.7 (9.738) out of 10, based on 37 reviews in the last 2 years.
Over all time Wulfrun Rose Nursing Home has 120 reviews.

Overall Experience
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Reviewer Connection to Wulfrun Rose Nursing Home
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Review from Joan D (Resident) published on 9 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was here for respite care. I found the staff are very good and friendly. The home itself was nicely decorated and very clean. The rooms are very good. Lots of room for clothes etc.
Reply from Judy Brown, Manager at Wulfrun Rose Nursing Home

Many thanks for your kind review. We will continue our endeavour to provide an excellent service.

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Review from Jean F (Partner of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner was only at the home for a very short time, and he has since passed away. The care and help he received was very good. Nothing was too much trouble for the staff and they were very caring. The home being newly built was very up to date and we were pleased when he was accepted there.
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Review from D S (Son of Resident) published on 1 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has come to Wulfrun Rose and she and myself have been worried, but we needn't have been. It's just a lovely, outstanding caring home. Food is lovely. Mom is a fussy eater and says food is lovely and there is plenty for mum here. Care is 2nd to none. What more can I say? Happy new home for
my mom and her future.
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Review from Florence S (Resident) published on 30 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wulfrun Rose Nursing Home is a lovely, clean friendly home. I have been here for just over one week and I can honestly say it's excellent in all ways. Plenty to do, staff are all really friendly and there are no agency staff, which is good as you see the same carers all of the time. Food is plenty
and varied. I was a little worried about coming to Wulfrun Rose Nursing Home, but I needn't as it is home from home with plenty to do. TV's in every room and the decor is outstanding. Thank you for making me feel like one of the family.
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Review from Donna (Daughter of Resident) published on 30 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and caring. The entertainment are also good at Wulfrun Rose. Staff all friendly and nothing too much trouble for my dad who has been there 3+ months. Also include us in all aspects of my dads health.
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Review from A G (Resident) published on 9 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class home, outstanding friendly dedicated staff, nothing is too much trouble for you, they cater for all your needs in every way. Lovely and clean home, is more like a hotel, beautiful surroundings, care excellent. Activities fun and very good, always something to do, bingo, arts and crafts,
pamper day. She is also very friendly, always there for you to talk to and helps you with all your needs 100%
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Review from Vivienne A (Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home is everything you need. I've not had a lot to do with many facilities, enjoy my food, meals good, staff friendly and activities lady takes me out and about for walks which I enjoy. Treatment and care good.
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Review from A H (Son of Resident) published on 4 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home care excellent, well maintained, lovely home cooked food. Staff all pleasant and plenty for mom to do. My mom has said what lovely people the staff are and the food the activities are excellent, always someone to help and a hand and that is the important thing, being there for mom.
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Review from Denise C (Daughter of Resident) published on 2 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent welcoming intricate friendly service, good food highly satisfied good service all round wouldn't want to go anywhere else. Super activities lots to do treated with respect from all. Activities lady always listens and treats you with respect, trys to help where possible.
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Review from Pamela B (Daughter of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant staff, nothing too much trouble very clean. On the first floor we could do with a kitchen to make tea, plus a fridge freezer so relatives can store anything they bring for relatives. Organising trips for them wonderful. Top priority need air conditioning in lounges.
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Review from Debbie W (Granddaughter of Resident) published on 4 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Wulfrun Rose to anyone for respite or as a home, the staff are very friendly and helpful. My grandad has enjoyed his stay as he was in respite for a week.
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Review from S R-W (Daughter of Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice home but do feel that more carers are needed. We have noticed a few agency nurses which we feel isn't good as they don't get a bond and a familiar face with the residents. Also food portions are very small.
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Review from M S (Son of Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in a few care homes over the last two years but I find and my dad found that this was the best home he had attended. The staff are polite, caring and take the time to speak to both the residents and family.
Keep up the good job.
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Review from David K (Brother of Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A nice friendly atmosphere, sister has been in there for 2 weeks. Found the staff friendly and my sister says they are all really nice. Food is good, found the manager quite rude and blunt on answering a question, she is always in the office when visiting. Good activities, sister found they cater for
all, bingo, arts and crafts, games and more. Food always nice and plenty to eat and drink, overall well worth the money, private funding.
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Review from Mary (Niece of Resident) published on 19 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a lovely place, staff are really friendly and caring.
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Review from Amy L (Daughter of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 99 year old mother found the care at Wulfrun Rose to be excellent in every way. She was a resident for ten days only following discharge from hospital. After the ten days her general health had improved quite dramatically. The room was comfortable, clean and warm. The en-suite facilities were excellent
with an extremely efficient shower.
The food was very good and usually all eaten. The staff were kind, caring and attentive, nothing was too much trouble. My sister and I were often there visiting and so we personally witnessed the excellent care given.
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Review from John (Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely clean home, friendly good activities, nice staff. Food nice and hot, my room is nice and clean, happy here.
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Review from Jackie P (Daughter of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy about the surroundings and care.
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Review from Doreen H (Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant staff very good carers. Food lovely, all round beautiful nursing home, made to feel welcome. Activities are excellent, lots of activities, need more people like the activities lady. Thank you everyone.
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Review from Mick (Son of Resident) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you. Can't thank them enough what a fab home. Out of this world what more can you say, clean, friendly, plenty for my mom to do. Lovely sing-a-long, games and days out.
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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Wulfrun Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.738 for Wulfrun Rose Nursing Home is calculated as follows: ( (329 Excellents x 5) + (105 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 439 Ratings = 4.738
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wulfrun Rose Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (6)

Louise

Louise Ali

Job Title: Home Manager Joined: 2018

I am the Home Manager at Wulfrun Rose Nursing Home. I am a registered learning disability nurse with over 16 years of experience.


I have worked at Wulfrun Rose for 7 years and I am passionate about our team, our home and ensuring our residents live a fulfilled and meaningful life.


I look forward to showing you around our wonderful home.

Rashika

Rashika Verma

Job Title: Receptionist Joined: 2022

I enjoy my role of meeting and greeting visitors who come to visit us at Wulfrun Rose and I love to be involved in helping them with their queries.


I also enjoy being part of a wonderful team and family.

Shanta

Shanta Salisbury

Job Title: Home Administrator Joined: 2022

I have worked in care for over 13 years and it's the most rewarding job.


I enjoy helping people and ensuring their transition to the care home is smooth.


I enjoy meeting with new families and residents and helping them settle into our wonderful.

Jade

Jade Guest

Job Title: Head Chef Joined: 2022

Hi, I'm Jade and I am currently the head chef here at Wulfrun Rose.


I have been at Wulfrun for over 2 years and I really enjoy it. I love meeting our residents and their families to ensure the highest service is provided for them during their meal services.


Welcome to our happy home.

David

David Ali

Job Title: Activity Coordinators Joined: 2022

Hi, I'm Dave,


I have been an Activity Coordinator at Wulfrun Rose for 2 years and I absolutely love it.


I love being part of this valued-based company. I have built some really lovely relationships with the residents and their families, building and creating long-lasting memories for all.

Julie

Julie Troy

Job Title: Head housekeeper Joined: 2020

Hi, I'm Julie,


I have worked at Wulfrun Rose Care Home for over 4 years and I absolutely love it.


It's such a homely environment. I enjoy meeting with our residents and hearing about all the wonderful things that they have been getting up to.

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