Tennyson Grange

123 Westmead Road, Sutton SM1 4JE
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9.8 85 Reviews
  • Tennyson Grange, Sutton
The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care.

The purpose-built home delivers luxurious yet homely living, from spacious dining spaces to the contemporary living areas. The home's excellent, modern facilities also include a café and cinema room, as well as stunning gardens, a courtyard and terrace which offer a peaceful environment for relaxing with loved ones.

Residents will enjoy a varied activity programme tailored to their interests, as well as minibus outings to local areas of interest. The home's location offers excellent rail and road connections to London and the South.
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Care Provided by Tennyson Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1675
  • Self-Funded Residential Dementia Care: from £1770
  • Self-Funded Nursing Care: from £1940
  • Self-Funded Nursing Dementia Care: from £2035
  • RESPITE Self-Funded Residential Care: from £2010
  • RESPITE Self-Funded Residential Dementia Care: from £2124
  • RESPITE Self-Funded Nursing Care: from £2328
  • RESPITE Self-Funded Nursing Dementia Care: from £2442

Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare.

These prices are only a guideline, please contact Tennyson Grange to find out the exact price for your requirements.

Contact Tennyson Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Tennyson Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Harriet Mensah-Mandley (Acting Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (83)
  • Single Rooms with Ensuite Wet Room (83)

Tennyson Grange Reviews (85)

9.8

Tennyson Grange has a Review Score of 9.8 (9.843) out of 10, based on 24 reviews in the last 2 years.
Over all time Tennyson Grange has 85 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Tennyson Grange
  • 38
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Total of 85, showing 1-20
Review from Pat N (Cousin of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you first set foot in Tennyson Grange there is a positive vibe. The staff are friendly and approachable. My cousin needs 24 hour care and I cannot fault the care he has been given. I would definitely recommend.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi Pat N (cousin Of Resident) thank you very much for taking the time to leave us feedback about your experience.

At Tennyson Grange Care Home - Care UK we set a high standard for ourselves, so we…read more
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Review from Jacqui K (Daughter of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly, always willing to help. Reception staff always happy and cheerful. Gives you a good first impression of the care home.
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Review from Suzanne C (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a very emotional and difficult time having to place our lovely mum into a residential care home. My sister and l felt overwhelmingly guilty but our fears were soon allayed having visited the care home on a couple occasions prior to my mum becoming a resident. The staff/team are caring, polite
and extremely helpful. More importantly, my mum seems very settled and happy. Thank you to all at Tennyson Grange.
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Review from Lorraine O (Cousin of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so impressed with the reception staff, they are always so friendly and helpful. They make you so welcome when you go into the care home . The activities are second to none , that was one of the reasons I chose Tennyson Grange . The activities co-ordinator and her assistant are always doing something
with the residents. Whether they are taking them out on trips or having entertainment in the home . Arranging flower arrangements or doing art work in the art room . I find the carers are so helpful and caring and very friendly, the manager of the home is always assessable and ready to listen to anything you have to say .
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Thank you very much for taking the time to leave us feedback about your experience.At Tennyson Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Amy O (Granddaughter of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tennyson Grange care home has been brilliant to my grandmother and our family. She has felt loved, safe and cared for in the past three months that she's been living here. Her spirits have lifted from all the joy of the activities and company. She often tells me that she could never feel alone here.
The leadership have had grace and compassion throughout the whole process of my grandma going from respite to permanent and the carers have been excellent. She is in good hands here, which has taken all the weight off my shoulders.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Thank you very much for taking the time to leave us feedback about your experience at Tennyson Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Christine B (Daughter of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father urgently required residential care and I researched and visited a variety of care homes in the area. Tennyson Grange was a head and shoulders above those visited from the welcoming staff at reception, friendly carers and support workers to accommodation of the highest standard with safety
one of the main priorities.
My father happily moved in and I was given as much time as needed for him to settle in, visiting regularly although there are so many activities he is rarely alone or in his room. I would wholeheartedly recommend.
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Review from L K (Daughter of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
dad moved into Tennyson Grange a few months ago and we cannot fault the care and support he has received. The staff at the home are warm and friendly and their kindness and support during the last few months has been amazing. The home is so welcoming and Dad is the happiest we have seen him in a long
while.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi L K (Daughter of Resident/Service User), thank you very much for taking the time to leave us feedback about your experience. At Tennyson Grange Care Home - Care UK we set a high standard for…read more
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Review from C H (Granddaughter of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't have asked for better care for my nan! Staff are absolutely lovely and very welcoming, it is a shame that she unable to stay here. You have all really helped her come out of her shell and be more herself again so for that thank you!
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi C H (Granddaughter of Resident/Service User) thank you very much for taking the time to leave us feedback about your experience. At Tennyson Grange Care Home - Care UK we set a high standard for…read more
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Review from J P (Sister of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tennyson Grange is outstanding. Purpose built, it offers an extremely high standard of provision in all areas.
The individuality of each resident is central to the mission of this dedicated staff. This is evident in the range of menus on offer, the varied nature of the numerous activities and the interaction
and warmth of the relationships. I am delighted my sister is in such safe, caring hands.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi J P (Sister Of Resident/Service User) thank you very much for taking the time to leave us feedback about your experience. At Tennyson Grange Care Home - Care UK we set a high standard for…read more
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Review from W A (Niece of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with everything. Answers to ratings are accurate.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi W A (Niece of Resident/Service User), thank you very much for taking the time to leave us feedback about your experience. At Tennyson Grange Care Home - Care UK we set a high standard for…read more
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Review from D P (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was resident for six months receiving memory care at Tennyson Grange. He thrived in this wonderful vibrant home engaging in the many activities on offer. Sadly his condition deteriorated but he received excellent end-of-life care at the home. We as a family were always welcome and supported
at this difficult time. We couldn't have asked for a better end of life experience and as a result have grieved knowing that our father's final months were full of fun and he was cared for by superb staff.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi D P (Daughter of Resident/Service User), thank you very much for taking the time to leave us feedback about your experience. At Tennyson Grange Care Home - Care UK we set a high standard for…read more
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Review from Susan S (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was a resident in Tennyson Grange for almost three and a half years until he sadly passed away recently, weeks before his 99th birthday. During all his time there, he was treated with dignity and kindness by all the staff. There were multiple activities and outings he could participate in, and he
had first-class medical care from the GP and nurses at the home. I cannot recommend highly enough.l
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi Susan S (Daughter of Resident/Service User), thank you very much for taking the time to leave us feedback about your experience. At Tennyson Grange Care Home - Care UK we set a high standard for…read more
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Review from Deborah E (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring, understanding and supportive of Dad's needs and our concerns. Have gone above and beyond to settle Dad in and to make him feel as at home and as comfortable as possible Nothing is a problem for the staff and Dad is not demanding to leave as he feels contented. We leave Tennyson Grange knowing
that Dad is in amazing hands which is a great weight off our shoulders. Thank you so much.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi Deborah E (Daughter Of Resident/Service User), thank you very much for taking the time to leave us feedback about your experience. At Tennyson Grange Care Home - Care UK we set a high standard for…read more
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Review from K B (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has Alziemers, we were concerned about how he would cope with the transition into a care home. The home went above and beyond to make Dad feel settled and welcome. Dad has adjusted well and says he's happy. If I have any concerns management is very approachable. I chose Tennyson because of the activities
department. The Lifestyle leader deserves a medal. She is the heart of Tennyson. Reception is very helpful. Everyone is so friendly and kind.
Reply from Francois Erwee, Reviews Team at Tennyson Grange
Hi K B (Daughter of Resident/Service User), thank you very much for taking the time to leave us feedback about your experience. At Tennyson Grange Care Home - Care UK we set a high standard for…read more
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Review from J H (Resident) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy at Tennyson Grange and I couldn't ask for better care. The care staff are kind and caring.
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Review from Lucille H (Daughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my thanks to all the staff at Tennyson Grange. Every single person I have seen and spoken to when I visit mum, have been so amazing, kind and caring. Not just to mum, but to me and my sisters. Everyone is approachable, friendly and make me feel very welcome. Nothing is too much
trouble for any of them. They speak to Mum with kindness and dignity and not a number. The nurses and carers understand and accommodate Mum's complex needs and adapt where possible. They keep me well-informed of her needs. The care and communication is exceptional.
Everyone goes above and beyond for mum and the other residence and some stay late, just because they care and want to do their job to a high standard. When the staff pass her room they say hello and goodbye with a smile.
Also, a very big thank you to all the people who are behind the scenes that don't get recognised. Thank you!
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Review from S R (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been really happy with the level of care my dad has had. The staff have been amazing, lovely, friendly. Can't do enough for my dad and my family.
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Review from W B (Son of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first impression is everyone is happy, all staff! A really warm atmosphere. Nurses are quick to respond to any request. Food is excellent and allow wine if requested. Lots of activities, guest singers. Great sun terrace. Rooms are very nicely furnished and you can put up picture frames, they will
do it for you. Everything is spotless and clean. 3 car parks, can turn up any time. Mum is very happy and says they let her do what she likes, thinks it's a hotel.
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Review from Julia T (Sister of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find many aspects of my brother's care very good but some things seem inconsistent and apparently dependent on which staff are on duty. I am especially impressed by senior leaders' responsiveness to feedback and requests for support/information. The range and quality of activities, in particular,
the cultural activities and links with major cultural institutions such as ENO and the VeA and the lovely welcome in reception.
Reply from Samantha Debenham, Reviews Team at Tennyson Grange
Thank you very much for your feedback; we're extremely pleased to hear your positive comments regarding the quality of care, although I understand you have some concerns about the continuity of the…read more
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Review from Z G (Daughter of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only just moved in and is finding settling in challenging. The staff have been wonderful in making the process as smooth and easy as possible. Mum has received excellent care so far!
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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Tennyson Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.843 for Tennyson Grange is calculated as follows: ( (245 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 286 Ratings = 4.843
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tennyson Grange is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Harriet

Harriet Mensah-Mandley

Job Title: Home Manager

I was delighted to join Care UK, as I felt at home with the values the company represents. I liked that Care UK offered clear, meaningful values, focused on what truly matters. I also really enjoyed how welcoming and homely Tennyson Grange felt.


Additionally, I admire the strong support Care UK provides for dementia care, which shows real dedication to residents and their families.


I believe every Home Manager brings something unique to the role, shaped by their background, experience, and the passion they have for care. To be successful, you need strong people skills and a genuine desire to understand how best to support others.


A great Home Manager leads with passion, empathy, and a deep understanding of both the team and residents. It’s also important to be reflective and open-minded, as this allows you to adapt, grow, and enable positive change within the home.


I am proud to work in care because it’s a role not everyone can do. It takes compassion, patience, and dedication, and I value the privilege of making a difference every day. I love that this job allows me to work with a wide range of people, and it’s the residents who truly make what I do so special.

Frequently Asked Questions about Tennyson Grange

What types of Care is Tennyson Grange registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tennyson Grange have?

There are 83 Single Rooms.

What are the Facilities & Services at Tennyson Grange?

Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Tennyson Grange to the centre of Sutton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tennyson Grange to verify any information. View our terms and conditions. Tennyson Grange has an Enhanced Service - more info.