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- Tennyson Grange care home

From the moment you first set foot in Tennyson Grange there is a positive vibePat N(Cousin of Resident/Service User)



From the moment you first set foot in Tennyson Grange there is a positive vibePat N(Cousin of Resident/Service User)



The dedicated team at Tennyson Grange provides respite or permanent person-centred residential, nursing and dementia care.
The purpose-built home delivers luxurious yet homely living, from spacious dining spaces to the contemporary living areas. The home's excellent, modern facilities also include a café and cinema room, as well as stunning gardens, a courtyard and terrace which offer a peaceful environment for relaxing with loved ones.
Residents will enjoy a varied activity programme tailored...
Care Provided by Tennyson Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare.
The price(s) shown are provided by the care home. Contact Tennyson Grange for full pricing details and T&Cs.
Contact Tennyson Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Harriet Mensah-Mandley (Acting Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Tennyson Grange Reviews (89)
Tennyson Grange has a Review Score of 9.7 (9.711) out of 10, based on 16 reviews in the last 2 years.
Over all time Tennyson Grange has 89 reviews.
Anyone considering relocating any relative into a care home for residential, dementia or nursing care should seriously consider Gracewell of Sutton. My mother who receives memory care has been there since it opened in November 2016. The care she receives is exemplary, she continues to tell me how happy she is living at Gracewell and how wonderful the carers are. The residents receive weekly visits (if required) by a wonderful GP service. During the lockdown period owing to COVID-19, families have received weekly updates from the management, families have been able to face time residents by appointment and since July 8th we have been able to book visits with one member of the family. There have been no incidents of COVID-19 at Gracewell of Sutton.
Thank you for your kind words. We believe we have a fantastic team here at Gracewell of Sutton and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
From that event, she was seamlessly made welcome by all the first-class Nursing Staff and Carers who are all friendly, patient and attentive.
I visited most days until the Lockdown was imposed. My family introduced her to Facetime so with her own tablet computer she makes contact with family whenever she likes. (On a restrictive note, my wife occupies a very noisy room and also the Wi-fi breaks up, sometimes making conversation almost impossible)
We, as a family, are naturally pleased that management at Gracewell imposed the correct decisions in order to safeguard their residents from COVID-19.
My wife takes part in some of the activities arranged and she particularly enjoys the singer and strawberry teas.
We still look forward to the day when we can have unrestricted visits.
We must take this opportunity to record our family appreciation for all the care and attention the staff at Gracewell give to my Dear Wife and Mother.
We believe our carers at Gracewell of Sutton go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.
My mother moved into Gracewell of Sutton around 18 months ago. Overall I am extremely happy with the level or care and support she receives. Everyone is friendly and welcoming, my mother is always saying how nice everyone is - she is particularly complimentary of the lovely food! I have been kept up to date continuously about any changes with her condition - both with the nursing team and management. The latest challenges around COVID-19 have been dealt with very professionally in my opinion and I have been left in no doubt that my mum is in good hands. Moving my mum to Gracewell has been a great relief and I have no regrets whatsoever.
We are delighted to hear that our dining is a stand out factor for your mother. Our residents deserve the best and we ensure that they receive this from a wide variety of high-quality suppliers. Thank you for your recognition of this, and your kind words will be passed on to our dining team.
I think the home have coped amazingly well over the last 3 to 4 months under very extraordinary circumstances.
Here at Gracewell of Sutton, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
My mother has only been at Gracewell for a few months but I was able to visit several times prior to lockdown. I found the carers very professional. My mother is treated as an individual. As carers are getting to know her they respect her likes/dislikes and interests. One fetches the newspaper and does crosswords with her, which was her daily routine at home. Nursing staff are very helpful, always open to suggestions from family. We are always contacted if Mother is unwell or has an accident. My mother enjoys keep fit activities, as she was previously very fit and attended the gym until the age of 90! I have not seen my mother during lockdown but in the process of arranging a visit. The WhatsApp/FaceTime calls have been a good idea during lockdown. I would however, suggest notepad and pen to be used by carers to write down messages for residents if unable to hear. This has been a difficult time for Gracewell staff. They have handled the Coronavirus outbreak extremely well and should be congratulated.
Our activities team here at Gracewell of Sutton have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.
My mother moved onto the Memory Floor 14 months ago. We had been in a position to evaluate all suitable care homes in two separate areas of Greater London. Over a year later I remain certain that we chose the right environment for my mother. The staff are friendly, patient and attentive and very supportive of visiting families. I visit at very varied times and on different days and am always impressed. Most crucially, I am very happy at Gracewell's handling of the recent months. Their response to events has been good from the start, but they have sought to refine their procedures and kept developing best practice. Communication back and forth with management and carers is excellent and has been a great comfort in a trying time.
We are thrilled with your positive experience and are so glad your mother has settled in so well to Gracewell of Sutton. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
The regular information updates via email have been excellent, letting families know their loved ones are safe and that the care home is taking all the necessary steps to prevent major outbreaks and that visits (for those that can) will be resumed as soon as possible within guidelines.
The team here at Gracewell of Sutton would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home. Your recognition of this is invaluable to our team, thank you.
I believe that Gracewell of Sutton have done everything they can to provide support and care for the residents during the Covid-19 crisis. I believe that they have taken all the correct steps in not allowing visitors, screening of staff, provision of PPE and testing.
Here at Gracewell of Sutton, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, and, these will be shared with the team.
Mum is very well looked after by all the staff at the home, if there are any problems or she is not well I am contacted straight away. The staff and residents are one big family, they do different activities every day, these activities help Mum with memory and her co-ordination. I cannot praise the staff on Memory Suite enough for the way they look after Mum.
Our team here at Gracewell of Sutton are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home.
My mum has been a resident of Gracewell for approx four and a half years and our experience of her care and wellbeing has been very good. Unfortunately, Mum has dementia which can make a tough day for the carers, but they always show a great attitude to Mum. We speak regularly on the iPad and when we visit Mum always seems happy. Gracewell is a new facility and is an amazing home for Mum with a great layout and new furnishings. To all levels of the staff team, thank you for the extra special care you delivered during the last three months dealing with the Covid-19, looking after your own families and then going to work and looking after my family.
Here at Gracewell of Sutton, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, and, these will be shared with the team.
My mother came to Gracewells mid-January and after being warmly welcomed she has settled in very well. All nurses and carers have been brilliant with her and can't do enough. Myself and my two sisters are always informed of situations occurring with her and general news from the home is always provided. We are happy in the knowledge that Mum is safe, cared for professionally, well-fed and warm in a lovely room. Mum also has interaction with other residents and eats with them in the restaurant which is far better than on her own at her house. Activities are provided and due to all these things she is now more alert. No complaints at all.
Gracewell of Sutton appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased to hear your mother has settled in well.
All in all Gracewell Sutton provides excellent all-round care.
Our dining team will be thrilled with your lovely comments. Here at Gracewell of Sutton we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the home.
My mother has only been here for a couple of months. I am very pleased overall with the care and facilities on offer here. Staff are always friendly and helpful and you always feel very welcome when you visit.
Gracewell of Sutton appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased to hear your mother has settled in well.
I can't thank Gracewell of Sutton enough for the care they have taken of mother during lockdown. I have received weekly emails, and they have facilitated video calls which have been really reassuring. I can see that Mum is calm and well looked after. And I know that the processes in place have minimised the risk of infection to the extent that I don't need to worry. I feel very lucky that Mum is in such a good care home.
Here at Gracewell of Sutton we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, and, these will be shared with the team.
We are so pleased with the care and kindness that she receives.
During lockdown, it's obviously been hard for everyone but Gracewell have handled the situation brilliantly. The communication to families has been great. They have helped with phone calls to our mother when she was struggling with a new phone and WhatsApp.
It's been hard for her not being allowed visits but she's handled it well with the help of all the lovely staff.
Here at Gracewell of Sutton we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, and, these will be shared with the team.
Initially, we needed urgent respite care for my mum who was struggling living at home. We were extremely lucky to be accepted and Mum moved in just weeks before lockdown due to Covid-19. What we found most comforting was knowing that the caring and experienced staff had it all under control. We have been kept informed every week by newsletters from head office and from staff in the home itself. We have had regular video calls with our loved ones to stay in touch which has been tremendously helpful too. The atmosphere is a happy one and everyone is looked after with such compassion and care. We can't thank all the staff enough for their dedication and sheer determination to get us all through these challenging times. We as a family have made the decision that our mum's quality of life has been improved immensely over the months she has been a resident in the home so will be staying.
At Gracewell of Sutton our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mother.
Rooms are just right for Mum's needs and she has received outstanding care whilst she has been there, really should have made the move sooner. If you are looking to move into Gracewell do so, don't wait, you won't be disappointed.
I highly recommend Gracewell of Sutton as an excellent home to look after your loved ones in a safe and friendly environment.
Here at Gracewell of Sutton we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
I placed both Mum and Dad into Gracewell on 31/12/19 as I was unable to continue with the support they needed alone. every single member of the team has been simply wonderful. Mum and Dad are so well looked after. Every aspect of their care is so well catered for. It's so nice to be able to sleep at night knowing my parents are safe and happy.
We are thrilled with your positive experience and are so glad your parents have settled in so well to Gracewell of Sutton. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.
We are reassured that she is safe and well looked after. We also feel at home when we visit and always made to feel welcome. Any concerns we've had have been addressed without delay. We're hoping that the arrival a new chef at the end of March will improve the food to mum's satisfaction....the cakes are amazing though (and even now do bespoke cakes for birthdays - which taste as fabulous as they look! A lovely touch to make the residents feel special on their special day).
At Gracewell of Sutton, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mother.
My mum and dad were both residents of Gracewell Sutton. The care and love both my parents received whilst at this home was quite amazing. The staff became our friends and supported mum and dad and our entire family during their stay. I would not hesitate to recommend Gracewell of Sutton to anyone needing their help.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great...
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News (43) & Events (0)
- 03 Aug 2026
A lifelong London bus enthusiast has enjoyed a nostalgic ride down memory lane at the London Heritage Bus Festival. 92-year-old Beryl Haines, a resident at Care UK’s Tennyson Grange on...
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
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Meet the Team (1)

I was delighted to join Care UK, as I felt at home with the values the company represents. I liked that Care UK offered clear, meaningful values, focused on what truly matters. I also really enjoyed how welcoming and homely Tennyson Grange felt.
Additionally, I admire the strong support Care UK provides for dementia care, which shows real dedication to residents and their families.
I believe every Home Manager brings something unique to the role, shaped by their background, experience, and the passion they have for care. To be successful, you need strong people skills and a genuine desire to understand how best to support others.
A great Home Manager leads with passion, empathy, and a deep understanding of both the team and residents. It’s also important to be reflective and open-minded, as this allows you to adapt, grow, and enable positive change within the home.
I am proud to work in care because it’s a role not everyone can do. It takes compassion, patience, and dedication, and I value the privilege of making a difference every day. I love that this job allows me to work with a wide range of people, and it’s the residents who truly make what I do so special.
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