Wytham House

The review to admit my mother from hospital was very comprehensive. Atmosphere at the care home was lovely and the caring for my mother was very attentive. The room was very airy, clean and comfortable. The food was surprisingly good and the flexibility in terms of the resident's needs were delivered without fuss. The nursing staff were exceptional in terms of knowledge and the home felt safe and comfortable for all. I would have no hesitation to recommend.

My husband spent the last 16 months of his life at Wytham House. During that time his condition steadily deteriorated but the loving care and professional attention by the staff was superb. Every member of staff including the catering and housekeeping personnel always treated him as a human being who needed help and not as simply a nuisance who had to be kept clean and quiet. Any outbursts on his part were met with calmness and sympathetic patience while a solution to solve the source of his distress was sought. When the end came the support for myself and family was excellent and helped us through an emotionally difficult time.

My 93-year-old mother had been a resident at Wytham House for a year until February this year when sadly she passed away. During the time she was at Wytham House, she had been looked after very well. All the staff were very kind and considerate to her, taking into account her personality and likes/dislikes and always seemed to make time for her. I was made to feel welcome whatever time of day I visited the home and never felt in the way. I felt very reassured that my mother was in the best hands she could be at that stage of her life. A big "thank you" to the staff at Wytham House.

The staff are caring, inclusive, interested and treat my mum with dignity and love.

The review was very reassuring knowing mum was being looked after. The nursing staff are very good.

My very old father entered the home for a two-week respite, which we are now converting to permanent residency. He is not a particularly difficult or demanding resident, since he sleeps a lot, stays in his room, and doesn't take part in any activities. The staff have been unfailingly kind and patient with him, adjusting as far as they can to his needs, and allowing him to retain his dignity. The home is very welcoming of visitors and concerned to help them; my wife was impressed by the sense that all the people she met, from the receptionist to a random passing maintenance person, were keen to project a positive image of the home, which is always a key sign of an institution that is working well, and a credit to the management. The physical design of the rooms and the public areas is excellent. The outside environment is exceptionally pleasant. Travel into Oxford by bus is very convenient.

Wytham House has provided excellent care for my father since he arrived one year ago. Staff are always helpful, polite and make themselves available when we have questions. The food looks tasty and varied, and my father likes it. His room and all areas of the home are nicely furnished, his room is spacious with plenty of natural light, storage etc. The security arrangements seem to be fit for purpose and working well, parking is easy and near the entrance. Finance Dept is clear, prompt and helpful when we have had payment queries. Nursing staff are always ready to update us on my father's health, the staff handled a week-long hospital stay by my father very efficiently and were helpful with updates on his situation. There is a good activities programme on offer, there are really nice communal areas and facilities for visitors eg a comfortable lounge, cinema, children's play area, garden sitting area, leafy spacious grounds, tea and cake is available. It is always clean and tidy.

Thank you all so much.

I am extremely happy with the care my Mother receives at Wytham House. Mum is in her 90s with memory problems. When I cared for her she could be very aggressive. At Wytham, the aggression has largely disappeared and traces of my Mother's normally pleasant personality have surfaced. Mum seems happy and tells me she enjoys life. The building is extremely well designed, in an attractive setting and the rooms are lovely. The staff treat my Mother with dignity and kindness. The staff check on Mum frequently. They manage to keep Mum and her room clean, which as she is doubly incontinent, is not easy. I find the nursing and housekeeping staff to be caring and efficient and very responsive to any requests. My Mother enjoys the food and mealtimes are a highlight of her day. The new Director who arrived at the end of last year has worked very hard to ensure the care at Wytham is up to the high standard that was promised. I believe she is succeeding.

We placed my mother here for a 2 weeks respite stay. The staff were very friendly and eager to help, my mother's behaviour was not easy to manage but they did their best and only called me a couple of times to report problems. They appropriately requested the local GP to review her twice. The accommodation is very new, smart, easy to navigate, smells pleasant and the atmosphere is mostly calm. Outdoor access limited in winter, I think will be much nicer in summer and when footpaths completed.

My mother moved to Wytham House in August. My family have been very pleased with the care she is receiving. Her new room is beautiful and she enjoys the space and the lovely gardens. The staff are excellent and very welcoming to visitors. There is always a cup of tea on offer! It is a great relief to me to know that my mother who is 91 is being really well looked after.