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The Marbrook Centre

Phoenix Park, Eaton Socon, St Neots, Bedfordshire PE19 8EP
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Marbrook is a truly wonderful place, full of professional caring peopleMartin M(Father of Resident/Service User)
The Marbrook Centre, St Neots
Mum considers this to be her home now and seems very happy hereT W(Daughter of Resident/Service User)
The Marbrook Centre, St Neots
The food is amazing, and the cakes! What can I say, be prepared to put a few pounds on in weightJackie P(Wife of Resident/Service User)
The Marbrook Centre, St Neots

The Marbrook is a specialist provider of complex nursing services. It delivers 24-hour nursing and therapy for adults with complex and long term conditions, which include:

• Stroke

• Acquired and traumatic brain injury

• Dementia (including early onset)

• Spinal Cord injury

• Multiple Sclerosis (MS)

• Motor Neuron Disease (MND).

Its ethos is competence, choice and compassion; providing the best care for people living with life-changing conditions.

Its building benefits from ensuite wet rooms to all bedrooms, nine rehabilitation kitchens, a... 

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Care Provided by The Marbrook Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Accreditations

  • Gold Standards Framework (GSF)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact The Marbrook Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Marbrook Ltd
  • Private Owned

Person in charge

  • Tracy Haddock (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (82)
  • Single Rooms with ensuite Wet Room (82)

Parking

  • Free onsite parking

The Marbrook Centre Reviews (155)

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9.8

The Marbrook Centre has a Review Score of 9.8 (9.837) out of 10, based on 25 reviews in the last 2 years. Over all time The Marbrook Centre has 155 reviews.

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Showing 155 reviews matching selected criteria
Review from Nick O (Resident / Service User) published on 6 December 2018 Submitted via Postal Review Card•
Overall Experience
Review from Dean S (Resident / Service User) published on 6 December 2018 Submitted via Postal Review Card•
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Review from Jane D (Wife of Resident) published on 27 November 2018 Submitted via Postal Review Card•
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Review from Dennis B (Resident / Service User) published on 23 November 2018 Submitted via Postal Review Card•
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Review from Samantha G (Resident / Service User) published on 8 November 2018 Submitted via Postal Review Card•
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Review from Carol S (Sister of Resident) published on 10 October 2018 Submitted via Postal Review Card•
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Review from Hazel H (Partner of Resident) published on 4 October 2018 Submitted via Postal Review Card•
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Review from Martin M (Father of Resident) published on 3 October 2018 Submitted via Postal Review Card•
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Review from David R (Father of Resident) published on 2 October 2018 Submitted via Postal Review Card•
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Review from Ann T (Wife of Resident) published on 11 September 2018 Submitted via Postal Review Card•
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Review from S R (Sister of Resident) published on 14 August 2018 Submitted via Postal Review Card•
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Review from Louise G (Partner of Resident) published on 2 August 2018 Submitted via Postal Review Card•
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Review from Glynis H (Wife of Resident) published on 9 July 2018 Submitted via Postal Review Card•
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Review from Claire W (Resident / Service User) published on 5 July 2018 Submitted via Postal Review Card•
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Review from Michael A (Resident / Service User) published on 25 June 2018 Submitted via Website•
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Review from S A S (Daughter of Resident) published on 22 June 2018 Submitted via Postal Review Card•
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Review from Michael C (Friend of Resident) published on 24 May 2018 Submitted via Postal Review Card•
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Review from Martin S (Son of Resident) published on 23 March 2018 Submitted via Postal Review Card•
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Review from Gwyneth T (Wife of Resident) published on 22 February 2018 Submitted via Postal Review Card•
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Review from Sophie C (Daughter of Resident) published on 16 February 2018 Submitted via Website•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 October 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Marbrook Centre.

Upcoming Events

There are no upcoming events for The Marbrook Centre.

Awards / Recognitions (7)

Accreditations

Gold Standards Framework (GSF)

Meet the Team (9)

Tracy Haddock
Tracy HaddockJob Title Acting General ManagerJoined 2016

I’m a registered nurse and bring a wealth of experience in nursing management, service development and specialist palliative care.

Likes: Spending time with friends and family

Dislikes: Spiders and snakes

Magdalena Swallow
Magdalena SwallowJob Title Clinical Service ManagerJoined 2018
Emily Hart
Emily HartJob Title Service ManagerJoined 2019
Lisa Riches
Lisa RichesJob Title Clinical Service ManagerJoined 2016

After qualifying as a nurse in 1999, I worked in Critical Care before starting at Marbrook as a Senior nurse in 2016. I am passionate about providing the best care experience for our residents at Marbrook.

Stephen Kirker MD FRCP FRCPI
Stephen Kirker MD FRCP FRCPIJob Title Consultant in Rehabilitation MedicineJoined 2016

I bring twenty years of experience providing medical input to rehabilitation Multi-Disciplinary Teams, treating people with neurological disabilities and limb loss.

David Whitten
David WhittenJob Title Therapy LeadJoined 2016
Lesa McAnulty
Lesa McAnultyJob Title Chief Operating OfficerJoined 2016
Robert Myers
Robert MyersJob Title Head of Care PathwaysJoined 2016

I have lots of experience of building new services and care partnerships in the NHS, Charity and Private sectors. My role is to enable all those who could benefit from our rehabilitation skills, a clear care pathway to us.

Aileen Warnes
Aileen WarnesJob Title Head of Quality and ComplianceJoined 2017

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