Ty Llandaff Care Home

Conway Road, Pontcanna, Cardiff CF11 9NT
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Top 20 carehome certificate
9.9 123 Reviews
  • Ty Llandaff Care Home, Cardiff
Ty Llandaff is a private luxury care home, situated in Portcanna, Cardiff, offering nursing and residential care on an all inclusive basis.

The care home's approach is about much more than meeting the care needs of residents, it is about looking after the whole well-being of the individual, providing a luxury lifestyle that is both enriching and rewarding.

The facilities available to residents include: luxury en-suite rooms, an on-site chef and fine dining, a cinema room, bar and grill, a mini bus, a chauffeur-driven car and private landscape gardens.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1650

Respite stays are for a minimum of a 3 week stay

These prices are only a guideline, please contact Ty Llandaff Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Person in charge

  • Kath O'Dwyer (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (69)

Parking

  • Parking is available on site at Ty Llandaff

Ty Llandaff Care Home Reviews (123)

Total of 123, showing 81-100
9.9

Ty Llandaff Care Home has a Review Score of 9.9 (9.949) out of 10, based on 59 reviews in the last 2 years. Over all time Ty Llandaff Care Home has 123 reviews.

Overall Experience

  • 115
  • 6
  • 0
  • 0
  • 2

Date Published

123
7
26
59
64

Review from K W (Daughter of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To all the wonderful staff who looked after our mum. Although Mum was only with you for a short time before she passed away, it was such a positive experience for her and so reassuring for us as a family that she was being cared for by the lovely staff in Ty Llandaff. Mum had nothing but praise for
the kindness of everyone. We know that each and every one of you went over and above to help her feel welcome and settle in, for which we will be eternally grateful. Please keep up your amazing work. From the bottom of our hearts, thank you again.

Reply from Sian Lloyd, Receptionist at Ty Llandaff Care Home

Thank you for your recent review of Ty Llandaff Care Home. We loved having Mum stay with us and she will be sadly missed by all the staff at Ty Llandaff. Our thoughts are with you and your family at this time.

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Review from S C (Daughter of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the recent hard work of the new manager, supported by the staff, the standard and discipline in the home have improved dramatically, across the board. The staff now seem happier and the general aura in the home has now improved noticeably. The food has improved of late and my mum likes the new
menu system. I would like to place on record, my thanks to the reception staff, who have been really supportive, through what has been a difficult time for me. I would also like to thank all the staff for their support and kindness to my mother.

Reply from Keyly Scott, Manager at Ty Llandaff Care Home

We would like to thank you for your lovely feedback and comments. Thank you from us all at Ty Llandaff.

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Review from Lynne B (Daughter of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred Ty Llandaff for the final two weeks of her life, as the local hospice were not able to provide care for her. Though Mum was only there for a short time, we were so pleased she was there. As it was end-of-life care we were able to visit her at any time we wanted and in between
times could call any time for an update on how she was. Due to her dementia, Mum was frequently confused and distressed, which sometimes led to challenging behaviours. As a family, we were all in awe of the compassion and patience the staff showed her. Ty Llandaff is a lovely place; the room was spacious and comfortable and the food (little of it though she ate) was lovely. (The little touches, such as bringing tea in a pot, with cups and saucers, made all the difference.) However, it was the staff that made the biggest difference to Mum's final days. Every single person was so kind and caring. We are so grateful. We will never forget them.

Reply from Abigail Cotterell, Receptionist/activities co-ordinator at Ty Llandaff Care Home

From all the team at Ty Llandaff, we all wish you our deepest condolences and we will miss Mum very much. I will make sure the team see this review. Thank you so much for taking the time to write this review at such a hard time. We are so privileged that we were able to meet and help to make the transition easier for Mum and your family. Sending big hugs from all the team at Ty Llandaff.

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Review from C A (Granddaughter of Resident) published on 9 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My grandad was a resident at Ty Llandaff Care Home for three years. This came to an abrupt end in June 2021 after the quality of care had decreased to a point where it was dangerous for him to be a resident. High turnover of staff, care plans not followed and high-risk residents were put at risk regularly
- this was acknowledged by the management team in place. Facilities such as the cinema and gym are great but sadly are hardly used by residents, particularly those who need more complex levels of care. Often, less mobile residents are left in their rooms and not encouraged to take place in activities. As stated already, the facilities are good but overall the quality of care delivered falls way below the standard one would expect for their loved one.

Reply from Abigail Cotterell, Receptionist at Ty Llandaff Care Home

Thank you for taking the time to complete a review and we are sorry for the experience that your Grandad had at Ty Llandaff. We do take all comments seriously and have been working in partnership with our Regulatory Authority and Local Authorities and have made many positive changes at the home including the appointment of a new Home Manager. We would welcome the opportunity to discuss your concerns directly.

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Review from Alan E (Son of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved to Ty Llandaff after a long stay in hospital in March 2020, a week before covid hit. For the last two years I can't fault the care at Ty Llandaff given the circumstances, the food was always excellent, the staff attentive and the place was always clean. Dad made some real friends amongst the
staff and residents.

Reply from Keyly Scott, Manager at Ty Llandaff Care Home

Thank you for your lovely comments, this will be passed onto the team. Your Dad is dearly missed by us all. Thank you from Ty Llandaff Team.

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Review from L H (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved to Ty Llandaff from another care home as we felt that she was being neglected and the manager refused to listen to our concerns. Since being in Ty Llandaff, we have appreciated and witnessed the excellent level of care that she is receiving now and the difference it has made to her wellbeing.
We have been moved by the understanding and the knowledge the care home have about Parkinson’s disease and as a result, they have addressed her individual needs. We really do appreciate when they go beyond the call of duty, such as, platting her hair and presenting puréed food in an attractive, appetising way (piping lovely patterns on the plate). The reception team have been great. They are most helpful and cheerful when we contact or visit the home.
More recently, we have found the current management team very approachable and understanding. We are so glad that we moved our mother to T? Llandaff.

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Review from Martin J (Son of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over a year. She has settled in so well and appears to be very much at home here. Staff are very friendly and attentive.

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Review from Jamie B (Grandson of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandmother moved into Ty Llandaff in August 2018 the carers and staff have treated her with dignity, compassion and as an individual. I have enjoyed dining here with my grandmother. The food here is second to none. The communication between the home and relatives has certainly improved since
the employment of a family liaison officer. The new visitors' room and easy booking system have made such a difference to our family. Thank you Ty Llandaff for being so welcoming, always.

Reply from Lisa Cristina, Service Manager at Ty Llandaff Care Home

Thank you for your comments, we look forward to the time we can welcome you back into the home and say thank you for your support during these strange times. Thank you again from the TY Llandaff Team.

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Review from Kevin H (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely attentive to the residents they never seem to be kept waiting at all - very patient and sincere. It feels more like a hotel than a care home. Warm and welcoming whenever I visit. My father is extremely happy here and is encouraged to participate with all the goings-on! He's a
new man since arriving here - talking better and a more upbeat approach to his life.

Reply from Lisa Cristina, Service Manager at Ty Llandaff Care Home

It was a pleasure to look after your dad. We all hope to see you again.
Thank you for your kind comments.
Lisa and staff

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Review from M P (Sister-in-law of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring, always have time to sit and talk.
It is a pleasure to visit.

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Review from F P (Brother of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and warm.
Staff are all caring.
There is always lots going on.

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Review from David B (Son of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived here for 13 months until he passed away in January. He initially only went to the home on two weeks respite but within that time asked his family if it would be possible to stay.
I believe this was one of the best years of my father's life.
The staff were excellent they treated him
with respect and dignity and made his time here very special.
The residents and their visitors also played a big part in my fathers well being as they were always friendly and supportive. This Care Home is like no other and has a friendly atmosphere more like a real family home.
I would highly recommend this home to anyone.

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Review from Graham B (Son of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Ty Llandaff Care Home for respite after a hip replacement. The staff were so friendly and supportive treating mum with dignity and respect. Her room was spotlessly clean and spacious with a large on suite wet room. Mum really enjoyed the food which was of very high quality. Although
normally shy, by the end of her stay she was taking part in activities. She made such good progress at Ty Llandaff and I would happily recommend this home.

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Review from John (Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Llandaff is a care home of the highest standard. From its decor, fine foods and variety of activities, plus its high quality of care to all residents. The staff are well trained in all aspects of care work, and the relaxed atmosphere of the building is well recognised by residents, visitors and healthcare
workers alike. I have spent twelve very happy weeks here, recovering from two operations on my leg. Personally, I would recommend Ty Llandaff to anyone needing recovery and respite, without doubt, its reputation is spreading rapidly in the Cardiff area.

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Review from P L (Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went into Ty Llandaff feeling very weak and very low in spirit following a heart attack. The week in Ty Llandaff improved my appetite, built up my strength and improved my self-confidence. I am now coping quite well at home as I am on my own. The prospect was quite daunting before, but I am now managing
thanks to Ty Llandaff.

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Review from C J (Respite Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoyed my stay of 2 weeks. Food excellent. Very polite.

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Review from Kathleen B (Respite Resident) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place, all staff are so kind and I am so much better going home than when I came in. Thank you all, and I mean all.

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Review from Daphne D (Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a hip operation I was taken to this care home. This was a complete surprise and certainly all the staff made me feel very welcome, making me feel much better after my stay.


Personally, I cannot fault the care and attention I received from everyone I met including physio. It felt more like

a holiday - thank you all.

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Review from Betty S (Respite Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from Robert S (Son of Resident) published on 29 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about this place! If you want the perfect place for an elderly relative then there is absolutely no other option to be considered in Cardiff.


Both of my parents are at this home and after a very stressful week trying to get straight answers from social services and other care homes,

I finally spoke to the home manager and in a 5-minute phone call, the weight of the world was lifted and both my parents had somewhere to go and to not just a home in name, it is home!


The staff here are out of this world, nothing is a hassle, they are there to help the residents but also they help support the family around their residents, something you do not get anywhere else.


If you are still unsure, just turn up and visit here, you will see I am not overstating facts at all and this place is how every care home should be run, staffed, managed and how all residents in a care home anywhere in the UK should be treated.....

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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Ty Llandaff Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 59 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Ty Llandaff Care Home is calculated as follows: ( (655 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 687 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ty Llandaff Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 59 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 21 Jul 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful care home.

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Awards / Recognitions (3)

Meet the Team (8)

Kath

Kath O'Dwyer

Job Title: Home Manager

Joined: 2022

My Name is Kath O'Dwyer and I am the Home Manager at Ty Llandaff. Welcome to our carehome.co.uk profile.


I have worked in the care industry for over 30 years and have extensive experience across the sector. My career to date has been working with local authorities, charity and the private sector, in residential and Nursing Home settings, Day Services and Supported Living. It has been a privilege to care for our elderly and I have had the pleasure of a lifetime of stories and memories in my journey.


I strive for excellence, my door is always open, the values of the Care Concern Group and what I am committed to delivering, care of the highest standard, the basic principles of care I very much respect, and dignity is of the highest priority.


I am a very passionate carer, and endeavour to drive quality in the service for those in our care, with the combined support from staff, families, local authority commissioning teams, health care professionals and regulators.

Kelly

Kelly Walker

Job Title: Responsible Individual

Joined: 2020

Kelly has been in the care sector for over 28 years. Kelly enjoys working with skilled staff to ensure people living in Ty Llandaff are cared for to the highest standard.


She started her career as a care assistant and worked her way through to management of various homes.


Kelly is the RI and is responsible for making sure staff have a safe place to work, relatives are satisfied with the care of their loved ones, but most importantly, the residents of Ty Llandaff have a safe and caring environment in which they can live and enjoy.

Sue

Sue Clarke

Job Title: Office Manager

Joined: 2022

Sue began working at Ty Llandaff at its opening in 2016. Sue has been our office manager since July 2022 but has previously worked as our senior carer, trainer, and receptionist. Her other experience compiles multiple roles within different departments in the NHS.


Sue is an avid reader of any genre except horror and loves to spend time with her four beautiful dogs. In her spare time, she enjoys going away with her partner in their caravan all around the country – her favourite places are Ceredigion and Cornwall.

James

James Newing

Job Title: Head Chef

Joined: 2022

My name is James Newing, I have over twenty years of catering experience.


I trained at the Celtic Manor resort gaining my qualifications in NVQ 1,2,3 and 4. I worked my way up to the level of Sous chef during my time and helped cater for such events as the NATO summit and Ryder cup.


I took on my first head chef role for Brains working at the Ty Mawr in Lisvane for two years.


I left then to become a Catering Manager at St Joseph’s Hospital in Newport.


I then became Head chef of Pentwyn house care home in Marshfield until I became Head chef here at Ty Llandaff.
I’m very passionate about food and have taken on an allotment which I and my young children enjoy spending time at, it’s very important for me to teach them to respect food and know where it comes from and how it is grown.


I find my work at Ty Llandaff very rewarding and it’s a pleasure to provide healthy, nutritious meals for the residents.

Kerhys

Kerhys Clarke

Job Title: Head Of HouseKeeping

Joined: 2022

I am Kerhys and I have the proud job of heading up the housekeeping team at Ty Llandaff. I am passionate about my job and take great pride in the presentation of the home. I joined Ty Llandaff at the End of November 2022 and am enjoying being part of the amazing ty Llandaff Family

Joseph

Joseph

Job Title: RGN

Joined: 2022

Joseph Joined Ty Llandaff in 2022 as an oversees pre-registered Nurse, with the support of the team at Ty Llandaff, Joseph progressed in his role and successfully completed his OSCE exam and is proudly practising as a nurse in the home, Joseph is a valued member of the Team and has recently welcomed his family to Wales too.

nicola

nicola

Job Title: Nursing Assistant

Joined: 2017

Nicola Has worked at Ty Llandaff for 7 years, as one of the original staff members. Nicola is a hard-working dedicated staff member with a great sense of humour, Nicola is very organised, a great source of knowledge and a much-loved team member.

Wendy

Wendy Fisher

Job Title: Housekeeper/Laundry Assistant

Joined: 2018

Wendy has been working at Ty Llandaff since February 2018. She has pride in her job and ensures Ty Llandaff is kept clean and tidy. Wendy is making a move to the Laundry at Ty Llandaff in Feb 2023.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ty Llandaff Care Home to verify any information. View our terms and conditions. Ty Llandaff Care Home has an Enhanced Service - more info.