Ty Llandaff Care Home, Cardiff, Cardiff
Ty Llandaff Care Home, Cardiff, Cardiff
Ty Llandaff Care Home, Cardiff, Cardiff

Ty Llandaff is a private luxury care home, situated in Portcanna, Cardiff, offering nursing and residential care on an all inclusive basis.

The care home's approach is about much more than meeting the care needs of residents, it is about looking after the whole well-being of the individual, providing a luxury lifestyle that is both enriching and rewarding.

The facilities available to residents include: luxury en-suite rooms, an on-site chef and fine dining, a cinema room, bar and grill, a mini bus, a chauffeur-driven car and private landscape gardens.

Owner: Pontcanna Care

Person in charge: Janice Evans (Manager)

Local Authority / Social Services: Cardiff Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Stroke

Admission Information: Ages 18+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Day Care • Respite Care • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Ty Llandaff Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Ty Llandaff Care Home has a Review Score of 9.9 (9.949)

The Review Score of 9.9 (maximum of 10) for Ty Llandaff Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Ty Llandaff Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 28 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.949 for Ty Llandaff Care Home is calculated as follows: ( (317 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 332 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ty Llandaff Care Home is based on 28 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 28 Reviews ÷ 8.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    28
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ty Llandaff Care Home?

  • Extremely LIKELY
    27
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ty Llandaff Care Home

  • Resident / Service User
    14
  • Daughter of Resident/Service User
    5
  • Respite Resident/Service User
    5
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

I enjoyed my stay of 2 weeks. Food excellent. Very polite.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What a wonderful place, all staff are so kind and I am so much better going home than when I came in. Thank you all, and I mean all.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After a hip operation I was taken to this care home. This was a complete surprise and certainly all the staff made me feel very welcome, making me feel much better after my stay.

Personally, I cannot fault the care and attention I received from everyone I met including physio. It felt more like a holiday - thank you all.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

What can I say about this place! If you want the perfect place for an elderly relative then there is absolutely no other option to be considered in Cardiff.

Both of my parents are at this home and after a very stressful week trying to get straight answers from social services and other care homes, I finally spoke to the home manager and in a 5-minute phone call, the weight of the world was lifted and both my parents had somewhere to go and to not just a home in name, it is home!

The staff here are out of this world, nothing is a hassle, they are there to help the residents but also they help support the family around their residents, something you do not get anywhere else.

If you are still unsure, just turn up and visit here, you will see I am not overstating facts at all and this place is how every care home should be run, staffed, managed and how all residents in a care home anywhere in the UK should be treated.....

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I arrived from Llandoch. At Ty Llandaff, I experienced excellent care throughout. The food and kitchen staff have all been friendly and accommodating, as were the others including events, nursing, laundry cleaning etc. The atmosphere is calm when necessary and happy during games time etc. I am leaving feeling happy and rested. The food is of a high quality and served attractively. There is a good variety and having asked for vegetarian options in meals, I had good variety attractively served. I go home happy.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Thank you very much for your support. I will miss you all.

How likely would you be to recommend Ty Llandaff Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Attended Ty Llandaff in response to my request for a package - left hospital after right hip replacement - the building was in superb condition. The food is excellent, cleanliness top notch. Laundry facilities provided (clothes labelled) every member of staff I came across treated me with respect and kindness. I felt this was a good way to assist my rehabilitation - I cannot express my thanks in any other way.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to say that I have never seen or had experience of a place such as this. In a few words, the staff and management are totally there 100% for the guests. They treat them with total respect and loyalty to them. My wife had a cry and told me that everybody is so kind and understanding. The accommodation is on a par with the best hotels. They look after the physical and mental wellbeing of every resident or guest as they like to refer to them. I could go on and on and on. They are so good.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have nothing but the highest praise for the care, facilities and kindness of all staff employed at Ty Llandaff home. Their dedication to the difficult jobs they have to attend to is way above what I thought I would receive when I first arrived.
I would have no hesitation in recommending the home to anyone who asked me.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Ty Llandaff is a shining staff in the care system and the staff are second to none.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I enjoyed it here but needed a bit longer than 12 days. Everyone was so kind and helpful. I would like to thank a lady there without her help I wouldn't have been here. Thanks to all the staff, doctors and the lovely meals and cake and all the other staff.
Take care I will miss you.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Highly recommended to friends.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a lovely, beautiful care home in the tranquillity of the suburb of Llandaff.
Staff are very caring and will do their utmost to fulfil all your needs.
You have a choice of food at mealtimes.
Excellent room - better than some hotels.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My stay in Ty Llandaff followed surgery and the staff were kind, helpful and polite at all times.
They encouraged me to follow useful procedures which prepared me for my return home.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

My experience of this place is exactly the same as my previous time here. The food delicious, the staff incredibly caring and supportive, the bedroom great with its large en suite. Every aspect of Ty Llandaff is caring and comfortable and delivered in a high class environment.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is a wonderful place to stay. The staff are very kind and look after you very well. It is very clean with excellent food.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have had the most wonderful time. Even a birthday plus a birthday cake - I might take the chef home!

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Simply superb care, Nothing too much trouble and very professional. A few minor items as you would expect in a new establishment but not worth mentioning. Overall, Excellent.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My father has spent time at Thank you Llandaff over the past few months. The care and attention he has received has been exceptional. He has stayed at a few other car homes by Ty Llandaff is far superior in all aspects - the care, the attentive staff, the food is prepared by an in-house chef, the bedrooms and living areas. It's a first class, wonderful environment.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What a lovely home. Staff were very friendly, food was excellent and rooms clean and tidy. Staff were excellent to my mother.
Thank you so much everybody.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Felt well cared for. Staff were great, could do with someone coming around to sell newspapers or drinks etc.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has now been at Ty Llandaff for over a month and we are so very pleased to have chosen this home for him. The experienced staff have all been wonderful – patient, caring and kind. The manager is always welcoming to us all visiting and nothing is ever too much trouble. The décor is beautiful and it is like a five-star boutique hotel with comfy bedrooms, communal areas for visitors to enjoy with residence a cinema room (great atmosphere during 6 Nations rugby games) as well as a gym and a salon for some pampering. The food is delicious and the chef has been fantastic in getting to know my father and working together with him to build up his appetite again after a long time in the hospital. I would highly recommend this care home to anyone.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is staying at Ty Llandaff after being very ill in hospital for 5 months. I have to say the home is excellent. The staff are so nice and friendly and I feel I can discuss any worries or questions with them. The food is mouthwatering, with top class chefs. I wish I could live here. The rooms are excellent. They are comfortable, cosy and warm. Patients are taken out for walks so they can have some fresh air. The facilities at the home are outstanding. It has a cinema and gym amongst other things so patients can enjoy their stay. This is a fantastic home and I highly recommend it. Thanks Ty Llandaff.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care in this home is second to none. The staff are so attentive and nothing is too much trouble. They are very pleasant, with a light-hearted atmosphere.
The meals cannot be faulted, my mother has nothing but praise for the chef.
All the rooms are light and airy and the cleanliness is excellent.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wonderful service, care and all needs. Adhered to, including physiotherapy. Nothing, any trouble to manager or staff. Food superb and all adds to the well-being and care. Requirements via doctor, planned and organised well, entertainment plus activities. A very well run care home.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandmother was in Ty Llandaff for 2 weeks respite care following a hip replacement. I cannot recommend the home and the staff highly enough. Very experienced staff were on hand for any queries we had. They took my grandmother out on a walk to the park. The home is of a very luxurious standard and the care provided is tailored to each individual and very patient centred. The food was of a very superior standard. Visiting entertainment was provided including musical evenings etc.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I didn't want to be parted from my husband - who needs nursing care - at Christmas with no family nearby to share in the festivities. I approached Ty Llandaff to see if they could accommodate and care for my husband and without hesitation, they invited me to stay as their guest. It was our best Christmas present as we spent time together in 5* luxury.

The staff were professional, caring and friendly. The food was good, plentiful and attractively presented. The facilities were first class - beautiful furnishings and decor, but the most important factor, is that the staff working so well together, had created a special, happy and fun atmosphere in which to relax and to enjoy our days together. Our visitors were made to feel welcome too - an added bonus. A Christmas to remember.

I have no hesitation in recommending this care home to our friends and to anyone looking for a haven in which to be cared for in a true professional and loving manner.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Care Homes Wales 2017

Recipient: Ty Llandaff Care Home

Date: Saturday 01 Apr 2017

more details

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Staff Profiles

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Care Home Idol 2016

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